Really impressed with the service and the professionalism of there inspectors. Klvas was excellent in his work on the vehicle I was thinking of buying. He saved me a great deal of money . Thank you
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Lisez les avis des autres
Klaus came out to inspect a Mercedes camper I'm hoping to buy. I booked a premium inspection. He was amazingly thorough and was there for hours. He talked me through everything without overexplaining... Voir plus
L'entreprise a répondu
Aaron was extremely professional and helpful. He checked the car over thoroughly. Aaron explained everything that he found and very helpfully took photographs too. We changed our minds about buying th... Voir plus
L'entreprise a répondu
A true expert who knows all ins and outs of the trade. The inspection was very thorough, Klavs was absolutely amazing, highly professional, polite and most importantly he certainly knows what he’s doi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Research, inspect, source and understand a used car with CarExamer. Start with an independent vehicle inspection from £142.99 (Next day service), or explore our other services.
Coordonnées de contact
124 City Road, EC1V 2NX, London, Royaume-Uni
- 020 3371 7733
- https://carexamer.com/contact-us
- carexamer.com
4,8
Excellent
544 avis
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I will recommend carexamer 100%
Thank you very much John for your time.
I really appreciate your advice.
For sure I will use your services again for another occasion.
I wish you all the best!
5 septembre 2024
Réponse de CarExamer.com
Thank you for your honest review. We are glad John have cleared your doubts about situation you have experienced. We’re happy to work with you in future. We hope information will help you to stronger evaluate and understand cars and sellers.
#welovecars
Réponse de CarExamer.com
Thank you leaving your review we really appreciate it. #welovecars
Thorough what more can I say fantastic…
Thorough what more can I say fantastic job saved me buying a heap of metal that was no good
26 août 2024
Réponse de CarExamer.com
Thank you for choosing us and leaving your review we really appreciate it. #welovecars
Réponse de CarExamer.com
Thank you for choosing us and leaving your review we really appreciate it. #welovecars
Excellent
Excellent. Arranged and completed in leas than 24 hours . Comprehensive report and technician called me and talked me through on detail. Very pleased with service.
30 août 2024
Réponse de CarExamer.com
Thank you for leaving your honest review we really appreciate it. #welovecars
He saved me buying a heap of trouble
He saved me buying a heap of trouble. Very thorough examination and excellent report. First class service all round. Going to use them again when I find another car I’m interested in.
21 août 2024
Réponse de CarExamer.com
Thank you for choosing us and leaving your honest review we really appreciate it. #welovecars
Having an expert on your side
Over time I think I have asked the CarExamer guys to check out at least half a dozen vehicles for me for one simple reason.
I'm not an expert and they are.
Using time-served experience and expertise they have managed to stop me from buying cars that , even taking into negotiating on the price, would not be worth fixing up, one's where MOTs had obviously been fudged and where the dealership cancelled the sale once he knew I was getting an independent inspection.
On this occasion, a phone call from Klavs during the inspection itself was enough to learn that the car was misrepresented and my son and I avoided purchasing a total mess as his first drive
13 août 2024
Réponse de CarExamer.com
Thank you for choosing us and leaving your honest review we really appreciate it. #welovecars
Amazing service
Amazing service klavs was very
Very helpful and i (called him alot with different questions )
He was brilliant 🤩
10 août 2024
Réponse de CarExamer.com
Thank you for choosing us and leaving awesome review we really appreciate it. #welovecars
Great service
Great service. I will honestly never purchase a van/car in the future without using this service. The mechanic gave me a really detailed report. I was buying a second hand van on a budget and was given piece of mind that overall it was in good condition. I also know what work needs doing after purchase. It really takes the stress out of buying a vehicle. Worth every penny!!!
7 août 2024
Réponse de CarExamer.com
Thank you very much for a great review. #welovecars
Réponse de CarExamer.com
Just like your choice to use our service.Thank you for great review.
CarExamer Team
#welovecars
These clowns made me wait 3 hours and…
These clowns made me wait 3 hours and never turned up. Apparently the lady cancelled beforehand and neither bothered to notify me of this. Surely if you can send me an email to confirm an appointment, you can send another to notify me of any cancellations. Terrible communication and organisation. Just wasting peoples time. Avoid these donuts. There's plenty of bad reviews saying the same thing. Next time if someone wants to buy my car, they can meet me at a garage or bring their own mechanic down. I'm not entertaining these type of shenanigans. What an unnecessary service
23 juillet 2024
Avis spontané
Réponse de CarExamer.com
Our inspections are high quality service for customers. We request feedback from every inspection from customers to review an honest opinion of our service provided. It is highly important that all our reviews are accurate so we are able to provide the best level of experience to our customers. It’s identified to be misleading.
We don’t hold any records of bookings from information provided. However reading context of your rudeness it’s not our business, but we don’t blame somebody canceled something whatever you agreed to do. We highly suggest you to remove this feedback.
Regards
CarExamer Team
Réponse de CarExamer.com
Thank you very much for a great review. #welovecars
Réponse de CarExamer.com
Thank you very much for a great review. #welovecars
Charged full amount even though vehicle sold
Booked inspection. Garage sold vehicle before they inspected. They were told this by garage when phoned to arrange visit but still charged me full amount and wouldnt move inspection to another vehicle. Very helpful. Ill stick to AA / RAC
4 juin 2024
Avis spontané
Réponse de CarExamer.com
Hello, we have straight forward process free cancelation of inspection up to 4hr until arrival. We are sorry to hear your car was sold we looked a bit deeper in your described circumstances.
Our job is to provide excellent service and choice to customers. You may cancel booking free of charge from your account. Your booking has been completed according to terms and conditions:
YOUR RIGHT TO CHANGE OR CANCEL AN ONLINE BOOKING
You can cancel or reschedule your online booking at any time through the Platform before an Inspector accepts your booking.
You have the right to cancel a booking without charge when giving a minimum of 4 hours’ notice before the scheduled arrival time specified in the booking.
If less than 4 hours’ notice is given, we reserve the right to make a late cancellation charge of £60 on behalf of the Inspector.
You do not have a right to change or cancel a Vehicle Inspection if less than 2 hours left to arrival time or once the Vehicle Inspection has commenced, or has been completed, and in those circumstances the full inspection fee will be payable.
To change or cancel an online booking please let us know through the Platform (your account).
In event of cancelation where extra data is added only inspection booking fee will be refunded due to vehicle data is available instantly via email and in your platform account.
CarExamer is an online platform that links independent vehicle inspectors with customers looking to have a used-vehicle pre-purchase vehicle inspection carried out. CarExamer does not provide vehicle inspections – we help to connect customers and inspectors. You buy a vehicle inspection from the inspector who accepts your booking – not from CarExamer.
We had a look on communication with you via phone and by inspector notes. You have failed to secure the vehicle by deposit and seller have sold the vehicle just before the inspection arrival time.
Notes from inspector on the booking:
Klavs Simkus
You may respond in notes. Thank you for using the service. Next time make sure you place deposit on vehicle. As I have been situations where i arrive and been told vehicle is sold or even on inspection vehicle is sold so be careful without refundable deposit just heads up.
04/06/2024, 11:19
Klavs Simkus
Hello, I have completed your booking - you have my number on completion and it is available for you for 48hr. I was unable to contact you as the number provided is incorrect or doesn’t exist it also has brazils +55 country code- tried uk for code still not valid number, just wanted to explain situation i have been provided by seller. If you wish to contact to have a conversation feel free to call me. Due to nature and last minute cancellation or vehicle not available for inspection there is full charged from my side for this booking. 1.5hr travel time to inspect vehicle and return, its according to terms and conditions on CarExamer platform
04/06/2024, 11:16
Klavs Simkus
I have tried to contact you your phone number doesn’t exist. I have discussed your situation with seller due to no deposit placed vehicle has been sold apparently you have been notified. I will complete this booking as vehicle is not available
04/06/2024, 10:11
Klavs Simkus
I have following response: Good morning, Unfortunately the appointment has been cancelled. Many thanks
04/06/2024, 09:45
We are happy to work with people who appreciate hard work from inspectors. Unfortunately account has been closed and you are banned from platform for leaving misleading feedback unless you process and remove your feedback we are happy to work with you in the future. We care also for inspector wellbeing as they look at vehicles the way they would buy vehicle for themselves.
Good communication and very detailed…
Good communication and very detailed report. Done on time and as stated with regular updates. Cheers
16 mai 2024
Réponse de CarExamer.com
Thank you very much for a great review. #welovecars
Excellent & thorough inspection
15 mai 2024
Réponse de CarExamer.com
Thank you very much for a great review. #welovecars
The date was changed with no call back
The date was changed from the day I requested, on a number of emails I tried to keep it but it was changed anyway.
The mechanic never called me as part of the inspection even after requesting this!
Also the car is chain driven and and not belt as the inspection stated.
Very dissatisfied with three important tasks not completed .
14 mai 2024
Réponse de CarExamer.com
"Our inspections are a high-quality service tailored to meet our customers' needs. We actively seek feedback from every customer following an inspection to ensure an honest evaluation of the service provided. Accurate reviews are paramount for us to continually enhance the customer experience.
We acknowledge that there was an incorrect inspection booking booked from your side, for the Category S vehicle combine with not enough days selected as requested at the time of the booking. You have been duly informed by admin and inspection was completed by inspector who accepted booking on the platform much earlier than anticipated.
Following the completion of the inspection, you have 48 hours to contact the inspector for any further inquiries. Please note that inspectors are not required to initiate follow-up discussions regarding the report. In this case, it has been noted that the vehicle has a wet belt."
I was given a total detailed inspection…
I was given a total detailed inspection and a long phone call to talk of issues……I would not hesitate to use same person again….very very happy
30 avril 2024
Réponse de CarExamer.com
Thank you for being a part of our mission to provide excellent service. CarExamer Team #welovecars
Excellent service
Excellent service, got a mechanic to look at the car very quickly, the inspection was very thorough so was well worth the money.
12 avril 2024
Réponse de CarExamer.com
Thank you very much for a great review. #welovecars
Able to book much faster than the RAC…
Able to book much faster than the RAC and for the same price. Examiner was great, quick and very communicative.
28 avril 2024
Réponse de CarExamer.com
Thank you very much for a great review. #welovecars
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