Car Loans UK Avis 

2 968
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Originally AJ started helping me with my application but unfortunately it was Emily that completed it due to AJ being off sick. The stagg are amazing, friendly, take they time to help you through the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Erfan was brilliant throughout the whole process. He explained everything properly and made sure I understood the different options so I could make the right choice for me. There was no pressure... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely brilliant service from Sam! He made the whole car finance process incredibly easy and stress-free from start to finish. Sam was friendly, professional and always happy to answer any que... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Paul and the team made me feel really comfortable through the whole process after having such a bad experience with a previous company. I am very grateful to them all and will definitely recommend Ca... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de crédit et de prêt automobile
  2. aussi dans
  3. Courtier en finances

À propos de Car Loans UK

Écrit par l'entreprise

Get an instant online decision by using our quick and easy form, you will get an instant decision in a matter of minutes with no impact on your credit score.

Find your dream car from any reputable dealer nationwide and find the car that suits you, and your budget, that is local to you.

Sign and collect your new car once we have dotted the I's and crossed the T's. We'll do the rest of the paperwork.

The old-fashioned way of buying a car is to get the car finance at the same place where you buy the car. However, this may not always ensure you get the best deal, which is why using a car finance comparison service is important.

If you get your finance from Car LoansUK, you are buying your car from a position of strength, since you will know your budget. Often, dealers can only offer a limited number of deals from a finance company. But at Car LoansUK, we have many lenders on our panel. Meaning, we can make sure you are getting the best finance deal for yourself when you use us to compare car finance.

Plus, we do all the admin, paperwork, and negotiations with the dealer. Because this way, you can drive straight off in your newly purchased car instead of spending hours in the dealer’s sales office.

When you use Car LoansUK as a search tool, you can rest easy knowing you are in safe hands. Because we aim to make finding car finance as quick and easy as possible. We offer you an unparalleled level of service from our specially trained brokers, making the auto finance comparison an easy and smooth process so you can drive away in the perfect car as soon as possible.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(2 968)

1 011 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Emily was very helpful in searching for…

Emily was very helpful in searching for a vehicle for my self and understood all my needs

16 septembre 2026
Avis spontané
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Réponse de Car Loans UK

Thank you, Glen. It’s great to hear Emily understood exactly what you needed and helped with your vehicle search. We’ll pass your kind words on!

Noté 5 sur 5 étoiles

I can not fault my experience!

I can not fault my experience, Ed Thank you for everything. Great service and very understanding. You really have made a family of 8 very happy again! I would absolutely recommend carloansuk.

15 septembre 2026
Avis spontané
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Réponse de Car Loans UK

Hello Martin, thank you for the fantastic review. We’re delighted Ed made the whole experience so positive and easy for you. We really appreciate the recommendation!

Noté 5 sur 5 étoiles

was helped by mitchell

was helped by mitchell. was excellent, very outgoing and friendly. Helped me weigh out my options and what’s available for me.

15 septembre 2026
Avis spontané
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Réponse de Car Loans UK

Hi Musaddek, thanks for your feedback. We’re pleased Mitchell was friendly, helpful and took the time to talk you through the options available. We’ll be sure to pass this on!

Noté 1 sur 5 étoiles

SHAMEFUL

SHAMEFUL. I am the Dealer Principal of an independent motor retailer. My strong advice is to AVOID this company.
We have experienced a shockingly terrible transaction with this company which has wasted hours of my time to resolve. Witholding funds that have been released by finance houses on completed deals for goods delivered is nothing more than theft.
It's shameful that there are brokerages out there behaving so badly.
Sharp practice like this could put small independent dealers out of business.

15 septembre 2026
Avis spontané
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Réponse de Car Loans UK

Hi,

We’re sorry to hear about your experience and understand your concerns, particularly regarding the release of funds.

We take feedback like this seriously and would welcome the opportunity to look into what happened and address any concerns you may have. To investigate this properly, we’ll need some additional information from you so we can review the details of your case.

Please contact our Customer Care team at customercare@carloansuk.co.uk or call us on 0161 768 9497, and a member of the team will be happy to assist you further.

We look forward to hearing from you and resolving this with you directly.

Noté 5 sur 5 étoiles

Mo was fantastic

Mo was fantastic, very understanding, patient and knowledgeable. Great service

15 septembre 2026
Avis spontané
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Réponse de Car Loans UK

Hi Eve, thank you for the lovely feedback. We’re glad Mo was patient, understanding and helpful throughout!

Noté 4 sur 5 étoiles

Very helpful and positive staff

Very helpful and positive staff. Clearly care that I get the right vehicle

14 septembre 2026
Avis spontané
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Réponse de Car Loans UK

Thank you, Jacob. We’re pleased the team was helpful and took the time to find the right vehicle for you.

Noté 5 sur 5 étoiles

Amazing experience

Emily dealt with me and was really reassuring because of previous car issues, managed to help guide me through it all again with no stress and was very informative, thank you Emily.

14 septembre 2026
Avis spontané
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Réponse de Car Loans UK

Hello Shannon, we’re so pleased Emily made the process reassuring and stress-free, especially after your previous car issues. Thanks for the lovely feedback!

Noté 5 sur 5 étoiles

LAUREN has been so incredible during…

LAUREN has been so incredible during the whole process! Very patient and informative during the whole process and always checking on me and providing with the options that would suit me and help with any questions I have. Thank you Lauren!

12 septembre 2026
Avis spontané
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Réponse de Car Loans UK

Hi Catharina, thank you for such lovely feedback about Lauren. It’s great to hear how patient and attentive she’s been throughout, especially taking the time to check in and find options that genuinely suit what you’re looking for. We’ll make sure your kind words reach her!

Noté 5 sur 5 étoiles

I highly recommend this company

David made all the calls simple by explaining absolutely everything. He quickly understood what type of cars I like and sent few over so I can choose a favourite one. Then he procesed with all the rest, sent links for me and made it so very easy for me to upload docs and sign what was needed. I was explained all of the costs and was all done within my budget. Thank you!

11 septembre 2026
Avis spontané
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Réponse de Car Loans UK

Thank you for the fantastic review, Tatyana. We’re really pleased David took the time to understand exactly what you wanted rather than simply rushing you through the process. Helping you compare cars, keeping everything within budget and making the paperwork easy to handle is exactly the experience we want for our customers. We really appreciate the recommendation!

Noté 5 sur 5 étoiles

Professional Polite and Friendly

I found the various individuals I spoke to about car financing extremely helpful, knowledgeable, understanding and professional. This included the chap who dealt with the extended warranty. Also very friendly knowledgeable and professional.

11 septembre 2026
Avis spontané
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Réponse de Car Loans UK

Hello, thank you for taking the time to share your experience. We’re pleased to hear everyone you spoke with was helpful, knowledgeable and professional throughout your car finance journey. It’s also great to know the same level of service continued when discussing your extended warranty. Thanks again for choosing Car Loans UK!

Noté 5 sur 5 étoiles

Really reliable and convenient customer…

Really reliable and convenient customer service the team has provided all information and advice needed with friendly and respectful communication, prompt response when needed, follow up with lenders until find the best solution to the customer, really appreciate your service and kindness, specially agent Charley, he is the best employee in the team, patient and supportive, highly recommended.

Thanks a million 😊

11 septembre 2026
Avis spontané
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Réponse de Car Loans UK

Thank you for such a thoughtful review, Mohamed. It’s great to hear the team kept you well informed and made the process feel reliable and straightforward. Charlie will be especially pleased to hear your comments about his patience and support. We really appreciate the recommendation and wish you all the best with your new car!

Noté 5 sur 5 étoiles

Lauren was absolutely fantastic

Lauren was absolutely fantastic, from start to finish. She was informative, helpful and incredibly understanding.
Thank you Lauren for going above and beyond

11 septembre 2026
Avis spontané
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Réponse de Car Loans UK

Hello Tara, thank you for the fantastic feedback about Lauren. It sounds like she really took the time to look after you from start to finish, keeping everything clear and making sure you felt supported along the way. We’ll be sure to pass your lovely comments on to her. Enjoy your new car!

Noté 5 sur 5 étoiles

Ryan was amazing

Ryan was amazing, I recommend this company. Ryan spoke to me yesterday and I pick up my brand new wheels tomorrow.

Thanks Ryan xxxx

10 septembre 2026
Avis spontané
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Réponse de Car Loans UK

Hi Nikki, thank you for the lovely feedback and recommendation. We’re glad Ryan made everything so quick and easy. Enjoy your brand-new wheels!

Noté 5 sur 5 étoiles

From my own personal experience I…

From my own personal experience I highly rate this company, I enquired on Monday evening 07/09 online and had a phone call the next day from Charley, he worked with my budget & the type of car I was after and within an hour of speaking with him a car loan & car were found for me with good monthly payments within my budget. The following day on Wednesday I went to the car dealership & test drove the car & decided I wanted it, by the next day (Thursday) I had signed all paperwork & had a call from the handover team to say the finance company had already sent the payment over to the dealership & I am able to collect my car this Saturday, the whole service has been faultless and made so easy, Charley was so helpful & made the entire process a really positive one so thank you

10 septembre 2026
Avis spontané
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Réponse de Car Loans UK

Thank you for sharing your experience, Laura. It’s wonderful to hear that Charley listened to what you needed, found a car within your budget and made the whole process quick and easy. We hope you enjoy collecting your new car.

Noté 1 sur 5 étoiles

Terrible service

Terrible service, phone lines are a total joke. very little communication back from Car Loans UK

10 septembre 2026
Avis spontané
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Réponse de Car Loans UK

Hi Gavin, thank you for taking the time to leave feedback. We’re sorry to hear that you’ve struggled to reach us and haven’t received the communication you expected. Please email your details to [customercare@carloansuk.co.uk](mailto:customercare@carloansuk.co.uk) or call 0161 768 9497 so the team can locate your case and look into this.

Noté 5 sur 5 étoiles

Great service from Carl!!

Great service from Carl!!! so far x
Looking forward to collecting my car. He had great patience with me as it kept going wrong . I blamed my phone ha ha

9 septembre 2026
Avis spontané
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Réponse de Car Loans UK

Hello Margaret, thank you for the lovely feedback. We’re glad Carl was patient and helpful throughout the process. We hope you enjoy your new car.

Noté 5 sur 5 étoiles

Emily the staff from Car Loans UK

Emily the staff from Car Loans UK assisted me very well and explained the process wisely. Thank you.

9 septembre 2026
Avis spontané
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Réponse de Car Loans UK

Thank you for your feedback. We’re glad Emily supported you well and explained everything clearly.

Noté 5 sur 5 étoiles

Ty was absolutely amazing with his…

Ty was absolutely amazing with his support.
Very professional and patient. Was a pleasure to have him initially deal with my loan approval with great understanding to my situation. Thank you so much Ty.

9 septembre 2026
Avis spontané
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Réponse de Car Loans UK

Hi Rima, thank you for your kind words. It’s great to hear that Ty was patient, professional and understanding of your situation.

Noté 5 sur 5 étoiles

Charley made my experience in buying a…

Charley made my experience in buying a car unbelievably easy. He is very professional in his approach and went above and beyond in helping me. I would like to thank him. Hope he gets the praise he deserves.

8 septembre 2026
Avis spontané
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Réponse de Car Loans UK

Hello Suzanne, thank you for the lovely review. We’re delighted Charley made buying your car so easy and went above and beyond to help. We’ll make sure he receives your praise.

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