Michael at the customer service ia brillante!! Very helpful, quick and efficient in his replies!!! I am regular customer of carl scarpa buying their shoes for the last 6 years and I will never change... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Bought ankle boots online. Great sale price. Decided on click and collect. Only problem I had was while I got an email saying the boots had been dispatched, I didn’t get an email saying they had been... Voir plus
Delivery was fast and boots are very comfortable 👌. This was my first time purchasing from Carl Scarpa and I recommend them for style and comfort.
These sandals are so comfortable as well as being beautiful.The leather is so soft I feel I am walking on air. I have bought Carl Scarpa before and still enjoy wearing my red shoes bought several year... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Discover authentic Carl Scarpa Italian leather boots, ankle boots, loafers and sandals available in-store and at CarlScarpa.com
Coordonnées de contact
21 North Park, Finglas, Dublin 11, Ireland, D11 YV38, Dublin, Irlande
- +353 1 864 1955
- online@carlscarpa.com
- carlscarpa.com
4,5
Excellent
3 k avis
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I absolutely love Carl Scarpa boots and…
I absolutely love Carl Scarpa boots and shoes, they are so original and great quality. The ladies in the shop in Cheltenham are great and when ordering online the delivery is quick. Love the boots as they have narrow fitting ankles and calves which is great for me.
19 janvier 2026
FASHIONABLE ANKLE BOOTS!!!
These ankle boots are very FASHIONABLE! They are so PRETTY and BEAUTIFUL! The style of this footwear is so COMFORTABLE and it is ELEGANT! I was very HAPPY and greatly satisfied with this product! I HIGHLY recommend this brand! THANK YOU VERY MUCH!!!
28 janvier 2026
Avis spontané
Delighted
Delighted! Delivered quickly. Boots exactly what I expected from website. In fact probably better. Great sizing. Very pleased as ever.
15 janvier 2026
Great service
15 janvier 2026
Very speedy delivery
15 janvier 2026
The boots I received were fabulous but…
The boots I received were fabulous but too tight on the toes. Sadly, I had to return them.
9 janvier 2026
Super stylish fabulous knee high boots.
I’d been admiring these long green suede boots for some while and certainly wasn’t disappointed when they arrived as pictured, well wrapped, and very promptly. The ordering process was easy, the details and instructions for measuring foot length were spot on. Wonderful company to deal with, great products and so happy with my fabulous boots. Thank you team.
Lou in Kew, Melbourne Australia
13 janvier 2026
Gorgeous comfortable boots
Gorgeous comfortable boots - straight on no breaking in needed.
Carl Scarpa boots are always a quality and comfortable wear.
15 janvier 2026
Love shopping online with the Carl…
Love shopping online with the Carl Scarpa Brand, the quality is perfection.
However, the only thing that lets them down are the delivery drivers, who randomly deliver your package to other addresses. Which takes the shine off any internet purchase when you have to go looking to where it has been delivered. !!
But l do adore the Carl Scarpa brand, and that hiccup hasn’t put me off ordering more of this adorable brand .
7 janvier 2026
The boots were two full sizes too…
The boots were two full sizes too small.
I ordered a 41 and they were a 39 at a stretch.
26 novembre 2025
Réponse de Carl Scarpa
Hi Rachel,
Thank you for taking the time to leave a review!
We’re really sorry to hear that the boots didn’t fit as expected we know how disappointing that can be. While we haven’t been made aware of this issue by other customers, we will absolutely pass your feedback on to our quality and buying teams for review.
We’d love the opportunity to help you find your perfect pair, so please don’t hesitate to reach out to us with any questions you may have!
Best Regards,
Michael
I was delighted with my boots until I…
I was delighted with my boots until I saw they were further reduced by another €20 AFTER I had bought them in the sale.
2 janvier 2026
Easy process good communication and…
Easy process good communication and delivery good
13 janvier 2026
I was very disappointed that I was…
I was very disappointed that I was slightly out of time to return a product and was not even offered a credit
7 janvier 2026
Réponse de Carl Scarpa
Hi Sonia,
We’re really sorry to hear that this left you feeling disappointed.
We can see that you placed three orders and were able to request free returns for two of them within the returns window, which we were more than happy to arrange.
Unfortunately, the remaining return request was made three days outside of our returns period. While we truly wish we could make an exception, we do need to remain firm on our returns policy to remain fair and consistent for all customers. We appreciate your understanding and thank you for taking the time to share your feedback.
Best Regards,
Michael
I love my boots!
Excellent customer service. Returns were easy. I ended up with boot I really like.
29 décembre 2025
Excellent friendly helpful service at…
Excellent friendly helpful service at shop on Oliver Plunket Street
Boots purchased very comfy soft leather great value in Sale ..
9 janvier 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.