As an Irish person living in US, it is amazing to be able to order from one of my favorite stores. I have several items. Quality always wonderful. Service great. My most recent boot order exceeded... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Carl Scarpa at Arnotts is pure Shoe Heaven, so much to choose from. Dealing with the staff online they are so professional in dealing with your query
I ordered sandals online. I received a call from my local Carla Scarpi store a week later amd collected the sandals. These are the 2nd pair of sandals I bought in a different colour to the 1st pair b... Voir plus
Exactly what I was looking for, elegant cream slingback with a block heel. So comfortable. Real leather. So soft. No wearing in! Looking forward to my next purchase . Not forgetting the beautiful pac... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Discover authentic Carl Scarpa Italian leather boots, ankle boots, loafers and sandals available in-store and at CarlScarpa.com
Coordonnées de contact
21 North Park, Finglas, Dublin 11, Ireland, D11 YV38, Dublin, Irlande
- +353 1 864 1955
- online@carlscarpa.com
- carlscarpa.com
4,5
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 43 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick efficient & well made shoes
4 février 2026
Delivery is always quick and shoes are…
Delivery is always quick and shoes are the best
9 février 2026
Excellent experience all around.
Fast, efficient purchase & delivery. Great packaging.
1 février 2026
Great boots i love then
22 janvier 2026
Quick and efficient ordering and…
Quick and efficient ordering and delivery very prompt
27 janvier 2026
I paid over $60 in taxes on top
I paid over $60 in taxes on top
Of the shipping charge. $20 in Ireland and over $40 in america. They turned out to be very expensive boots. I won’t be doing that again.
4 février 2026
My sister liked the black trainers I…
My sister liked the black trainers I purchased for myself so much she asked me to order a pair for her too.also purchased a black bag which I'm very happy with too.
27 janvier 2026
The boots I purchased are fabulous
The boots I purchased are fabulous. fit is great and quality of material good too. I like this brand for staples - footwear that can be worn for years due to their good quality and more or less timeless design.
Shipment and delivery experience was great from the get go. Would recommend this brand 😁
15 janvier 2026
Love Carl Scarpa
Love CS shoes, long time customer, great quality, can be expensive but you’ll get years out of them.
23 janvier 2026
Very good
Very good. I bought online but style did not suit. So returned to shop and actually bought a different style.
My previous boots are always admired.
29 janvier 2026
I'll never order from Carl Scarpa again...
Order placed on 13 January 2026, but no communication about when to expect delivery. This is concerning considering how expensive the boots are and money has been paid. Telephoned a couple of days later, spoke to Michael who tracked my order and said they were out for delivery and I could receive them in the next couple of days. Sure enough I did (arrived Sat 17 Jan 2026) but the boots had 3 colour flaws down the front of one boot and the zip got stuck half way down the same boot. They should have been checked before being despatched! I immediately returned them on Monday 19th January 2026 and tracked the return. Boots were received back at Carl Scarpa following day but refund didn't appear in my account. Rang, spoke to Michael again (it appears he does everything in the "office end" of business and is clearly overworked). He told me that refund would appear in my account within 14 working days (this is ridiculously slow). Finally received refund on 29 January 2026 (9 days wait). I will NEVER again order from Carl Scarpa.
13 janvier 2026
Réponse de Carl Scarpa
Hi There,
Thank you for taking the time to share your detailed experience, and we’re very sorry for the frustration and inconvenience caused.
The condition in which your boots arrived is not the standard we aim for and we take your feedback seriously regarding this.
Regarding shipping, our estimated delivery timeframes are stated on our website. For UK orders, we allow 2–9 working days for delivery as these are dispatched from our Irish hub.
In relation to your return, this was received back with us on 20/01 and the refund was processed on 28/01, which is well within our stated returns timeframe of 14 working days
That said, we do recognise your overall experience fell short of expectations and we will ensure this feedback is shared with the relevant teams for review.
If you would like us to look into anything further, please don’t hesitate to contact us
Best Regards,
Michael
Carl Scarpa Customer Service
company first class service and…. Excellent company
Great company first class service and lovely top quality products. Been using this company for many years and love my shoes and boots
19 janvier 2026
Good quality leather boots
Good quality leather boots. Bought on sale so affordable. Delivered very quickly
27 janvier 2026
Great quality and very comfortable.
15 janvier 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.