Gidday from Australia I have been chasing Laminate floorboards to replace some damaged, by chance I found Carpet and Flooring online when doing a product search, whilst only laid 5 years ago this... Voir plus
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This company has some excellent reviews which led me to give them a go for a quotation. However when I requested a quotation we were let down. The font of office were excellent. We were told a gu... Voir plus
Tom was more than helpful throughout our purchase. Having found the flooring that we really liked, the company held the order until our new kitchen was at the point where the new flooring could be l... Voir plus
L'entreprise a répondu
Initial contact was helpful, polite and quick, there was also no ‘hard sell’ but I was sent a quote which was followed up a few days later with a friendly check to see if I wanted to proceed, again... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Providing you with the high quality flooring brands you love at unbeatable prices. That's what we're all about at Premier Carpet & Flooring Online. Our team has worked within the flooring industry for over 20 years, and within that time we've built a list of enviable supplier contacts, manufacturing high quality carpets, wood, laminate and LVT flooring for the British public. Thanks to the long-standing relationships we have with our suppliers, along with the capacity to purchase our stock in bulk, we are able to provide a multitude of high quality flooring brands direct to home owners online. This enables us to pass great savings onto our customers, all whilst providing excellent customer service within our showroom and online.
Coordonnées de contact
Unit 17 Great Western Business Park, McKenzie Way, WR4 9GN, Worcester, Royaume-Uni
- 01905 954045
- sales@carpetandflooringonline.com
- carpetandflooringonline.com
4,4
Excellent
417 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Great service
Great service. Very responsive to queries and product supplied in short timescales.
20 octobre 2023
Réponse de Premier Carpet & Flooring Online
That's great to hear, thank you
Réponse de Premier Carpet & Flooring Online
Super, glad we could help
Great service from start to finish
Great service from start to finish. Tom handled my order perfectly and let me know the expected delivery times for a special order item. Delivery was exact to the estimated day. Good customer service is sometimes hard to find these days, but these guys didn't disappoint. I highly recommend carpetandflooringonline.com. Thanks guys.
18 octobre 2023
Réponse de Premier Carpet & Flooring Online
Thanks so much, positive reviews are always appreciated by our team.
Réponse de Premier Carpet & Flooring Online
Thank you!
A1 experience
I've always been sceptical about ordering online from companies I have never used before, but this one turn out to be one I would recommend. The product I order was what I got, the price could not be match. The customer service was excellent, alway answered the phone and delivery was on time. Even had three separate calls to say that my delivery had arrived.
18 octobre 2023
Réponse de Premier Carpet & Flooring Online
Perfect, thanks for taking the time to review us :)
One extremely happy customer
Outstanding customer service from Tom.
AMAZING price for our Amtico flooring. No other retailer came close to matching it.
Next time I need new flooring would not consider going anywhere else.
Thank you from one extremely happy customer
9 octobre 2023
Réponse de Premier Carpet & Flooring Online
So glad we could help! Thank you
All floors
Whenever I phone Tom, or whoever answers is always friendly helpful and knowledgeable about the products and always do the best to get my delivery when I need it as a sole trader. This is very helpful. I buy different flooring materials from several suppliers and I Find your company, one of the best
18 octobre 2023
Réponse de Premier Carpet & Flooring Online
That's great to know, we look forward to assisting you with your future flooring orders
Have built a good relationship with Tom…
Have built a good relationship with Tom who does his best to help us with quotes, orders & deliveries. Its a good service & we feel valued as a customers.
4 octobre 2023
Réponse de Premier Carpet & Flooring Online
Thanks for leaving such a positive review, we look forward to helping out with your future flooring orders!
Excellent service
Excellent service - very helpful without being pushy, easy to deal with and well priced products.
Floor came in good time and Tom even helped me find an independent fitter near me.
9 octobre 2023
Réponse de Premier Carpet & Flooring Online
Thank you, it's great to know that our team is doing such a good job.
Great experience, would recommend.
Tom was more than helpful throughout our purchase.
Having found the flooring that we really liked, the company held the order until our new kitchen was at the point where the new flooring could be laid.
First class service all round, including the delivery guy.
15 septembre 2023
Réponse de Premier Carpet & Flooring Online
Thanks so much for the excellent review
Delivered on time at a good price
19 septembre 2023
Réponse de Premier Carpet & Flooring Online
Thanks, glad we were able to help
Excellent!
I’d highly recommend! Tom was superb. Communication was excellent and the flooring arrived exactly when expected. Thank you 😊
20 septembre 2023
Avis spontané
Réponse de Premier Carpet & Flooring Online
Thanks for taking the time to leave such a great review :)
Réponse de Premier Carpet & Flooring Online
Great to know, thank you
Amazing customer service
First class customer service, thank you so much for all your help!!
5 septembre 2023
Réponse de Premier Carpet & Flooring Online
Excellent! Thanks for taking the time to review us
Amtico Click Smart flooring
Best price, frequent contact re delivery which actually arrived earlier than expected. Well done.
15 août 2023
Réponse de Premier Carpet & Flooring Online
Super, thank you :)
Amtico flooring
Thomas went above & beyond to make sure the floor arrived in time to be fitted, literally in a matter of a few days. Besides the unbeatable price he provided us with Amazing customer service.
Highly recommended
20 août 2023
Avis spontané
Réponse de Premier Carpet & Flooring Online
So glad we were able to help, thanks :)
Réponse de Premier Carpet & Flooring Online
Super, thanks for the review
Doe what the said exactly very happy…
Doe what the said exactly very happy thanks again 👍
16 juillet 2023
Réponse de Premier Carpet & Flooring Online
Thanks for the review :)
Amtico flooring
Tom was very helpful and quick with his email responses. Super service with quick delivery of flooring.
18 juillet 2023
Réponse de Premier Carpet & Flooring Online
Great to hear, thank you
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