Premier Home Pros Avis 1 116

TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Satisfied with the time & info provided by the salesman; Jon, he was professional & assisted me in making the best choices to meet my families needs. Helpful in obtaining estimates on shower seat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience with premier home pros. My Installer David was a fantastic workman. He got here both days at 7:30 to start work by 8 am. He did a beautiful job making my shower. My sales pers... Voir plus

Noté 5 sur 5 étoiles

Dan and Dave of Premier Home Pros installed a walk-in shower for my husband and myself. They did an exemplary job during the project and were in contact with us at all times during the installation,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Installers on time. Very professional. Explained everything to be done in detail. Worked until job completed. Before leaving our home cleaned up all debris, left work area clean and then explained all... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Réagenceur
  2. Rénovateur de salle de bains
  3. Entrepreneur spécialisé dans les revêtements de sol

Écrit par l'entreprise

Fast, affordable, and beautiful home renovations start here. Premier Home Pros specializes in bathroom remodeling and flooring designed to transform your home without long timelines or high costs. From walk-in showers and tub-to-shower conversions to durable luxury vinyl plank and tile flooring, our team delivers high-quality results with a smooth, hassle-free experience. Homeowners choose us for expert design guidance, premium materials, and professional installation backed by national service and support. We make it easy to upgrade your home for comfort, style, and long-term value—on your timeline and within your budget. 📍 Bathroom Remodeling 📍 Flooring Solutions 📍 Fast Turnarounds • Honest Pricing • Beautiful Results


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

I had a great experience with premier…

I had a great experience with premier home pros. My Installer David was a fantastic workman. He got here both days at 7:30 to start work by 8 am. He did a beautiful job making my shower. My sales person John did a fantastic job in his presentation. He really sold me on the high quality of their shower materials. I’m so happy with my shower!

18 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Jeff was very unprofessional

Jeff was very unprofessional, rushing, rude, cussing. This company stats they are affordable what for the rich? $20,000 for floors!?!? That's almost half of what we paid for the whole house. We was asked to spare 60 minutes for the rep to be here and he was here for under 20 minutes! Wish I could give zero stars. I will not recommend this company to anyone. Thank you for wasting our time and my husband job for taking off for the night for 20 minutes.

21 avril 2026
Avis spontané
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Réponse : Premier Home Pros

Thank you for your feedback. We’re sorry to hear about your experience and the frustration this caused. Please contact our customer service team at 734-224-2779 so we can address your concerns.

Noté 5 sur 5 étoiles

Satisfied with the time & info provided…

Satisfied with the time & info provided by the salesman; Jon, he was professional & assisted me in making the best choices to meet my families needs. Helpful in obtaining estimates on shower seat & grab bar to complete my sons new bathroom walk in shower!!
The crew, Don & Will were also professional, after introduction’s & time to answer questions, went right to work & would ask my preference on the install.
Upon completion, was instructed & given opportunity to ask questions,

Very pleased with the salesman & crew.
Looking forward to installation of teak, folding seat & additional grab bar!!

21 avril 2026
Avis spontané
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Réponse : Premier Home Pros

Thank you so much for the wonderful review. We’re thrilled Jon, Don, and Will took such great care of you and helped make the process a great experience.

Noté 1 sur 5 étoiles

Premiere homes I'm single they ask your…

Premiere homes I'm single they ask your maratial status and a spouse being present. Singles be aware the customer service.I called a few days ago and they skipped me over and never returned a call both days. I had to call them both times 50% off. Customer service saying they couldn't make it today 04/21/2026 I canceled them after 2 days.An emergency order was more important to them I was probally ahead of the emergency caller. So 1107 good reviews not so good. Yeah a great flooring company.

19 avril 2026
Avis spontané
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Réponse : Premier Home Pros

Thank you for your feedback. We’re sorry to hear about your experience and the lack of follow up. Please contact our customer service team at 734-224-2779 if you would like to discuss this further.

Noté 5 sur 5 étoiles

The experience was great after they…

The experience was great after they showed up. Before that they no showed twice. The workmanship was great. I will recommend them to everyone.

13 avril 2026
Avis spontané
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Réponse : Premier Home Pros

Thank you for your feedback. We’re glad you were happy with the workmanship, and we appreciate your patience through the scheduling issues.

Noté 5 sur 5 étoiles

GREAT workers!!

Both installers were FABULOUS...very hard workers, polite and knowledgeable. Would not hesitate to request them for any future jobs. GREAT employees.

20 avril 2026
Avis spontané
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Réponse : Premier Home Pros

Thank you so much for the wonderful review. We’re thrilled our installers made such a great impression and truly appreciate your support.

Noté 5 sur 5 étoiles

Brandon McMuller did a wonderful job on…

Brandon McMuller did a wonderful job on my bathroom project. He was very professional and efficient and my shower/bath looks amazing!

18 avril 2026
Avis spontané
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Réponse : Premier Home Pros

Thank you for the feedback on Brandon! We are glad he did a wonderful job, enjoy your new beautiful bathroom!

Noté 5 sur 5 étoiles

Installation was quick and installers…

Installation was quick and installers were very polite and kept me informed every step of the way.

18 avril 2026
Avis spontané
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Réponse : Premier Home Pros

Amazing to hear! We hope your enjoy your new home renovation!

Noté 4 sur 5 étoiles

Great job overall on the shower/bath …

Great job overall on the shower/bath construction. We are happy with the results and how it turned out, but some unfinished outside wall we were not expecting for the amount of money we paid. Some of the top caulking of the shower and sink was sloppy.

13 avril 2026
Avis spontané
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Réponse : Premier Home Pros

Thank you for your feedback. We’re glad you’re happy with the overall result, and we’re sorry to hear about the unfinished areas and caulking concerns. Please contact our customer service team at 734-224-2779 so we can address this.

Noté 5 sur 5 étoiles

The two gentlemen

The two gentlemen, we're incredibly efficient and nice and do perfect work

18 avril 2026
Avis spontané
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Réponse : Premier Home Pros

thanks for the feedback!

Noté 5 sur 5 étoiles

Jared was absolutely tremendous…

Jared was absolutely outstanding throughout our bathroom remodel process. From the moment he arrived, he was kind, thoughtful, and genuinely easy to talk to. He took the time to listen, answer every question clearly, and explain options without the usual sales nonsense people have come to expect from civilization’s more exhausting sectors.

What really stood out was how knowledgeable and enthusiastic he was. You could tell he understands the product, the process, and how to guide customers without pressure. He was professional, down to earth, and made what could have been a stressful decision feel comfortable and straightforward.

Most importantly, Jared truly went the extra mile for us. He worked hard to find ways to save us money and ultimately gave us a far better deal than competing companies. That combination of honesty, effort, and customer care is rare.

If every company had someone like Jared representing them, people would hate home improvement a little less. We highly recommend working with him.

18 avril 2026
Avis spontané
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Réponse : Premier Home Pros

Thank you so much for the amazing review. We’re thrilled Jared made the process so comfortable and helpful, and we truly appreciate your recommendation.

Noté 3 sur 5 étoiles

The sales guy Collin was great

The sales guy Collin was great, loved him.
An appointment was set up to get it installed, was ready for them, but the morning of the appointment, they waited until after the first window to call and cancel. Not before. The installers were very nice,but it looks looks like there, definitely not a afare several cracks in the boards, and they did the worst job ever putting the quarter round on the walls. Not the professional job I paid for. Unless this situation is rectified, I would not recommend them.

18 avril 2026
Avis spontané
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Réponse : Premier Home Pros

Thank you for your feedback. We’re glad you had a great experience with Collin, and we’re sorry to hear about the installation concerns. Please contact our customer service team at 734-224-2779 so we can address this.

Noté 4 sur 5 étoiles

Hard working team

The installers were polite, and jumped right into the job. They all worked well together. Apologetic that they couldn't do it all, for base for the sink was not put on the truck. And didn't have right exhaust fan. Otherwise great working team

17 avril 2026
Avis spontané
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Réponse : Premier Home Pros

Thank you for your feedback. We’re glad our team was polite and worked well together, and we appreciate your understanding regarding the missing items.

Noté 5 sur 5 étoiles

Installers came at a good time for us (…

Installers came at a good time for us ( not too early) but still finished in one day. They kept us aprised of what they were doing and a change that had to be made because of our plumbing. They were very careful of our flooring and furniture.

17 avril 2026
Avis spontané
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Réponse : Premier Home Pros

Thank you so much for the kind words. We’re thrilled the install went smoothly and that our team took such great care of your home.

Noté 5 sur 5 étoiles

Installer early in the day and finished by 4pm

Installer showed up early in the day, he worked efficiently and was done by around four in the afternoon. Everything was clean and ready to go for our first hour 24 hours after the install.

17 avril 2026
Avis spontané
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Réponse : Premier Home Pros

Thank you so much for the kind words. We’re thrilled your install went smoothly and that everything was clean and ready to enjoy right away.

Noté 5 sur 5 étoiles

Amazing outcome.

Everyone was polite, very knowledgeable. The remodeling went smoothly and Scott explained everything to me. I would recommend Premier to my friends.

17 avril 2026
Avis spontané
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Réponse : Premier Home Pros

Thank you so much for the kind words. We’re thrilled everything went smoothly and that Scott made the process clear and easy.

Noté 1 sur 5 étoiles

Customer service is terrible …

Customer service is terrible my shower is not finished( shelving) and to be cut off numerous times and get a “ we will get back to you” is a joke. Product is beautiful but CS sucks!

8 avril 2026
Avis spontané
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Réponse : Premier Home Pros

Thank you for your feedback. We’re sorry to hear about your experience and the lack of follow up. Please contact our customer service team at 734-224-2779 so we can address your concerns.

Noté 3 sur 5 étoiles

That they don’t finish the job correctly!

I just found another base board that they left a whole in. I’m not happy. Someone needs to call me and set up a time when they can come over and fix both baseboards!

15 avril 2026
Avis spontané
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Réponse : Premier Home Pros

Thank you for your feedback. We’re sorry to hear this issue was found. Please contact our customer service team at 734-224-2779 so we can get this addressed.

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