The technician that showed up at my home was a breath of fresh air. Brandon was very kind and courteous. He worked diligently after having conversed with me on what the problem was with my range. He... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Joe was great. Friendly, professional, efficient. He quickly diagnosed the problem with our washer and endured multiple, long calls with our home warranty company so that we could be reimbursed for th... Voir plus
L'entreprise a répondu
Eli did a great job repairing our dishwasher this morning. He kept us apprised of his expected arrival time and arrived as he stated. He brought in the right tool, was obviously trained and knowledg... Voir plus
L'entreprise a répondu
Service was quick and good. He did fix the main problem with the dryer. However, we did mention the cooling light was on after fixing the dryer. We were told not to worry about it. When we initiall... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de réparation
- Service de réparation de systèmes de climatisation
- Rénovateur de salle de bains
- Prestataire de réaménagement de cuisine
- Réagenceur
Écrit par l'entreprise
At Sears Home Services, we have local technicians ready to help with your next appliance repair, home improvement or maintenance project. Call or book online today!
Coordonnées de contact
Etats-Unis
- searshomeservices.com
4,1
Bien
14 k avis
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Michael is great!
Michael went over the top to solve our problem with our dishwasher. He was very helpful and explained things well to us. He was great!
21 avril 2026
Avis spontané
He moved the washer out and did not put…
He moved the washer out and did not put it back. He left the trash here. When I walked out with box after him I could see he turning toward me but he turned the other way. I need someone to put the washer back please 🙏, okay 👌?
21 avril 2026
Avis spontané
Réponse : Sears Home Services
We apologize for the inconvenience, Richard. Please contact us directly so we can arrange to have the washer put back and address the leftover trash.
Techician was on time for appointment. YES
Techician was on time for appointment. The problem was the Washer DOOR was locked. He was able to unlock the door and get my clothes fo the Dryer
He reached a solution that requires Management .
GREAT SERVICE
21 avril 2025
Avis spontané
Réponse : Sears Home Services
Thank you for the 5-star review, Betty! We're glad to hear our technician was punctual and provided a solution for your washer door issue.
Phillip did exactly what he said he…
Phillip did exactly what he said he would do.
21 avril 2026
Avis spontané
Réponse : Sears Home Services
Thank you for the 5-star review, Joanna! We're glad to hear Phillip delivered on his promises.
Technician was on time and quickly…
Technician was on time and quickly fixed the problem. He was polite and knowledgeable
21 avril 2026
Avis spontané
Réponse : Sears Home Services
Thank you for the 5-star review, Dan! We're glad to hear our technician was punctual, polite, and knowledgeable in fixing the problem.
Réponse : Sears Home Services
Thank you for the 5-star review, James! We're glad to hear you appreciated the timely, clean, and swift work.
Very poor experience
Very poor experience. The technicians are free lance and treat people poorly . There is no where to call for customer support and everything is computer assisted . I just wish you would just go completely out of business. Make room for good companies with some sort of customer service
19 avril 2026
Avis spontané
This is what true customer service is comprised of.
The technician that showed up at my home was a breath of fresh air. Brandon was very kind and courteous. He worked diligently after having conversed with me on what the problem was with my range. He diagnosed and fixed the problem very quickly. The follow-up appointment was even faster. This level of service is what all companies should strive for. I can only hope I receive this level of service the next time an appliance goes haywire. Great tech, great experience. I would give him 10 stars if it was allowed.
21 avril 2026
Avis spontané
Réponse : Sears Home Services
Thank you for the 5-star review, Drew! We're thrilled to hear Brandon provided such a positive experience with his kind, courteous, and efficient service.
Sears has canceled my washer repair 4 times so far.
Sears has canceled my washer repair 4 times now. Came and diagnosed in a couple days. Parts came in in a couple more. Now I can’t get them to come back and finish it. All AI so you can’t actually get ahold of anyone. Totally out of control. Go somewhere else.
19 mars 2026
Avis spontané
Réponse : Sears Home Services
Thank you for the 5-star review, Susan! We're glad to hear you found our technician professional, well-mannered, and friendly.
My technician was 3 hours late
My technician was 3 hours late. He said the part was no longer made for my washing machine. After he left, I searched the part number he said was not available and there was a replacement part available. He put $299.00 for labor and had me sign I was declining service, why would I pay $299.00 for labor on something he said there was no part available for. Charged me the diagnostic fee. I want to speak with someone but all of the numbers for customer service are the same AI bot who cannot answer my question about what the labor was for or why I was not informed that there was a replacement part available. I want to speak with a human.
10 avril 2026
Avis spontané
Gentleman was very polite
Gentleman was very polite. Cared what i told him. Was on time according to when he said he would be here. Had the problem fix in less than a hour. And explain to me what happened.
21 avril 2026
Avis spontané
Réponse : Sears Home Services
Thank you for the 5-star review, Crystal! We're glad to hear our technician was polite, punctual, and efficient in fixing the problem while explaining everything clearly.
Very responsive
Very responsive. Lots of helpful updates. Quick diagnosis and fix!
17 avril 2026
Avis spontané
Réponse : Sears Home Services
Thank you for the 5-star review, Valerie! We're glad to hear you appreciated the responsiveness, helpful updates, and quick diagnosis and fix.
Réponse : Sears Home Services
Thank you for the 5-star review, Michael! We're glad to hear you received great service and thorough repairs.
Adler was professional & pleasant.
16 avril 2026
Avis spontané
Réponse : Sears Home Services
Thank you for the 5-star review, Kim! We're glad to hear Adler was professional and pleasant.
Courteous and professional technician.
Courteous and professional technician.
Explained worked to be done and completed within a timely manner.
18 avril 2026
Avis spontané
Réponse : Sears Home Services
Thank you for the 5-star review, Alicia! We're glad to hear our technician was courteous, professional, and efficient in completing the work.
Manuel was kind and very informative
Manuel was kind and very informative. Thank you, Manuel!
20 avril 2026
Avis spontané
Réponse : Sears Home Services
Thank you for the 5-star review, Marietta! We're glad to hear Manuel was kind and informative.
Knowledgeable and professional service
The technician was knowledgeable and very professional. He went thru everything, explained it nicely and did very good job.
20 avril 2026
Avis spontané
Réponse : Sears Home Services
Thank you for the 5-star review, Naimesh! We're glad to hear our technician was knowledgeable, professional, and thorough in explaining everything.
He did a great job and explained things…
He did a great job and explained things to me. Thankful. I will be calling to schedule stove next.
20 avril 2026
Avis spontané
Réponse : Sears Home Services
Thank you for the 5-star review, Sharon! We're glad to hear you received a great job and clear explanations, and we look forward to assisting with your stove next.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.