Carpet Bright UK Avis 2 358

TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Victor arrived exactly on time and immediately got to work.I am so impressed by the results. Two little dogs, after a wet muddy winter, had really messed up light beige carpets. Transformation. Wonder... Voir plus

Noté 5 sur 5 étoiles

Mike from carpet bright has just finished cleaning our lounge carpet. He has done an absolutely wonderful job.He has removed tea and coffee stains and glue stains. I would definitely recommend Mike an... Voir plus

Noté 5 sur 5 étoiles

Very impressed, Zac arrived early and was so nice, polite and respectful. He got straight on to work and our lounge carpet and 2 big rugs look brand new! Would definitely recommend Carpet Bright and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Today ViKtor came to clean our living room carpet, stairs and landing. Also two low Victorian chairs. ViKtor was charming and professional from the start and always polite and considerate.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de nettoyage de moquettes
  2. Service de nettoyage de meubles et de rideaux
  3. Service de nettoyage de tapisseries

À propos de Carpet Bright UK

Écrit par l'entreprise

Carpet Bright UK offers exceptional carpet, rug, curtain, mattress and upholstery cleaning services to domestic and commercial customers across London and the Home Counties.

We're a professional carpet and upholstery cleaning company established in 1995. We offer fast, effective, and affordable cleaning solutions with long-lasting results, working closely with our customers to ensure their individual needs are met. Our industrial steam cleaning machines and team of certified technicians guarantee high-quality workmanship with every clean.

Why use Carpet Bright UK?

We only use eco-friendly natural cleaning solutions. Our super-quick carpet-drying system works within two hours. We will never pressure you to buy or offer you a service you don’t need. Our certified team takes pride: you’re guaranteed a great job on the day.

Carpet Bright UK’s technicians offer exceptionally high standards of customer service. We’ll always tell you clearly what we’re going to do before we start. We’ll make sure to arrive on time: punctuality is our watchword. We offer a no shrinkage guarantee. We are fully insured.

Areas We Serve

London, Kent, Surrey, East Sussex, West Sussex, Berkshire, Buckinghamshire, Hertfordshire & Essex.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service - thank you Alvin! Saved the carpets. We will definitely be booking to have the rest of the house done soon!

11 octobre 2025
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Réponse de Carpet Bright UK

Hi Liz, thank you so much for your kind feedback! We're thrilled to hear Alvin was able to save the carpets - he’ll be so pleased to know his work made a difference. We really appreciate your support and look forward to helping with the rest of the house soon!

Noté 5 sur 5 étoiles

CarpetBright

Arrived on time, polite, professional and tidy. Clearly explained drying times and carpets looked great and have a nice fragrance to them. Would definitely recommend.

7 octobre 2025
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Réponse de Carpet Bright UK

Hi Steve, thank you for the great review! We're so pleased to hear you were happy with the service - from our punctuality and professionalism to the fresh, clean results. It's always our goal to leave carpets looking and smelling their best. We really appreciate your recommendation and hope to see you again in the future!

Noté 5 sur 5 étoiles

Polite and professional

Technician contacted us prior to arriving and was on time for the appointment. He was polite and professional. He explained the services that were to be provided and showed the finished results to confirm we are happy and we are.

2 octobre 2025
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Réponse de Carpet Bright UK

Hi Rosie, thank you for your lovely review! We're so glad to hear the technician was polite, professional, and kept you informed throughout the service. It's great to know you were happy with the results - your satisfaction means everything to us. We truly appreciate your support and hope to see you again!

Noté 5 sur 5 étoiles

Awesome Alvin

Alvin came and cleaned my elderly mums carpet which had some rather nasty stains. He did an amazing job and came back to deal with a stubborn stain. Alvin is a very nice friendly guy and very professional. He even laughs at my jokes which is always a win for me 🤣 I would absolutely recommend Alvin and Carpet Bright. Great company and excellent after care.

25 septembre 2025
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Réponse de Carpet Bright UK

Hi January, thank you so much for your fantastic review! We're thrilled Alvin was able to tackle those stubborn stains and that you enjoyed his friendly and professional approach (and his sense of humour!). Your recommendation means a lot to us, and we're grateful for your kind words about our company and aftercare. Looking forward to helping you and your family again in the future!

Noté 5 sur 5 étoiles

Fantastic Service! Highly recommend!

I’m absolutely delighted with the results of my carpet cleaning! The company was professional and helpful from start to finish. Dimitar was fantastic - extremely knowledgeable, efficient, and gave me great advice on how to protect my carpets in the future. My carpets look brand new and I couldn’t be happier. Highly recommend!

29 septembre 2025
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Réponse de Carpet Bright UK

Hi Miss Jackson, thank you so much for your wonderful feedback! We're delighted to hear that Dimitar provided such knowledgeable and efficient service, and that your carpets look brand new. We really appreciate your recommendation and are here anytime you need us. Thanks again for choosing Carpet Bright UK.

Noté 5 sur 5 étoiles

CarpetBright UK

We were very impressed with the service. Daniel arrived on time, explained the process and was polite and efficient. We’re very happy with the outcome and will happily recommend them to friends and family.

25 septembre 2025
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Réponse de Carpet Bright UK

Hi Elizabeth, thank you for your kind words! We're so pleased to hear that Daniel provided a polite, efficient service and that you’re happy with the results. Your recommendation means a lot to us, and we look forward to helping your friends and family too!

Noté 5 sur 5 étoiles

Great job by Carpet Bright UK

John from Carpet Bright UK just finished cleaning our carpets and sofa chair. John was punctual, arrived on time, was friendly and professional and got the job finished in the time he predicted. Excellent results and thank you for carrying your machine up 2 floors for us! I would certainly book them again and highly recommend them. Thanks John!

23 septembre 2025
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Réponse de Carpet Bright UK

Hi, thank you so much for your fantastic review! We’re delighted to hear John was punctual, friendly, and professional - and that you’re happy with the excellent results. Carrying the machine up two floors is no problem when it means great service! We really appreciate your recommendation and look forward to helping you again in the future. Thanks again!

Noté 5 sur 5 étoiles

The time was very sufficient and all…

The time was very sufficient and all stains removed

16 septembre 2025
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Réponse de Carpet Bright UK

Thank you for your feedback! We're glad to hear the timing worked well and that all the stains were successfully removed. We appreciate you choosing Carpet Bright UK and hope to assist you again soon!

Noté 5 sur 5 étoiles

Really happy with our carpet

Really happy with our carpet, they managed to remove some tough stains left by our tenant that the professional cleaners couldn’t get rid of. Dimitar was great.

12 septembre 2025
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Réponse de Carpet Bright UK

Hi Sarah, thank you for your wonderful review! We're so happy to hear that Dimitar was able to tackle those tough stains and leave your carpet looking great. We appreciate your trust and hope to assist you again whenever you need us!

Noté 5 sur 5 étoiles

Zak was totally efficient

Zak was totally efficient, practical and courteous.
He explained the aftercare well.
We were very satisfied with result.

8 septembre 2025
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Réponse de Carpet Bright UK

Thank you, Susan & Roger! We’re so pleased to hear that Zak impressed you with his efficiency, professionalism, and clear aftercare advice. It’s wonderful to know you’re satisfied with the results - we’ll be sure to share your kind words with him. We really appreciate your feedback!

Noté 5 sur 5 étoiles

Superb

Superb service from placing the booking to completing the service. Viktor was superb, efficient, and courteous. Even managed to get the deepest of stains removed from my 3 piece suite. Will definitely be back once I've made up my mind which next service I'll be requiring.

4 septembre 2025
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Réponse de Carpet Bright UK

Thank you so much, Denise! We’re delighted to hear you had such a superb experience from start to finish. It’s great to know Viktor impressed you with his efficiency and care, and that he was able to restore your 3-piece suite so well. We truly appreciate your kind words and look forward to helping you again with your next service!

Noté 5 sur 5 étoiles

Dan did a great job cleaning a very…

Dan did a great job cleaning a very dirty carpet. Looks like new now

3 septembre 2025
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Réponse de Carpet Bright UK

Thank you, Ed! We’re so pleased to hear that Dan was able to bring your carpet back to looking like new. We’ll be sure to share your feedback with him - it means a lot!

Noté 5 sur 5 étoiles

5 Stars

I had my carpet cleaned by Daniel from Carpet Bright, and he was absolutely brilliant. He did an excellent job — my carpet looks as good as new! I highly recommend their service and would definitely use them again.

29 août 2025
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Réponse de Carpet Bright UK

Thank you so much, Anita! We’re thrilled to hear Daniel did such a brilliant job and left your carpet looking as good as new. Your recommendation means a lot to us, and we’d be delighted to help you again anytime!

Noté 5 sur 5 étoiles

Carpet cleaning.

This is the second time now we’ve used Carpet Bright UK and done another excellent job.
I highly recommend to anyone to use this company great customer service
Thank you, Dan

2 août 2025
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Réponse de Carpet Bright UK

Thank you, Paul! We’re delighted you chose us again and that Dan delivered another excellent result for you. We truly appreciate your recommendation and your kind words about our customer service - it means a lot!

Noté 1 sur 5 étoiles

Rugs were returned smelling awful.

I spent a fortune cleaning 3 large wool rugs - they were returned to me smelling awful. I naively thought that this might be temporary as the rugs dried out a bit more maybe so I left it a while - but no - the awful smell persisted. I contacted them for help but they have in their T&Cs somewhere that you have to report problems within 7 days so they washed their hands of the problem saying the smell is nothing to do with them rather than offering to help. Classic case of not reading the small print. Now I have to get them cleaned all over again. There are so many rug cleaning companies out there - so just use one of the others and not this one.

29 août 2025
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Noté 5 sur 5 étoiles

Carpets look like new again

Carpets look like new again. Service is very friendly and professional, would most definitely recommend and will use again.

26 août 2025
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Réponse de Carpet Bright UK

Thank you, Angela! We’re delighted to hear your carpets look like new and that you found our service friendly and professional. Your recommendation means a lot to us, and we look forward to helping you again in the future!

Noté 5 sur 5 étoiles

Dimitar did a amazing job with my rugs…

Dimitar did a amazing job with my rugs it looks like brand new

18 août 2025
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Réponse de Carpet Bright UK

Thank you, Karim! We’re thrilled to hear Dimitar was able to make your rugs look like brand new. We’ll be sure to pass on your kind words to him and really appreciate your feedback!

Noté 5 sur 5 étoiles

Great job

I had my lounge carpet cleaned by Mike Davies who did an outstanding job. Unfortunately the stain in the carpet, due to my efforts to remove, did not completely go but did fade. Mike was very concientous in his efforts and explained throughout why stain did not totally go.

15 août 2025
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Réponse de Carpet Bright UK

Thank you for your kind feedback! We’re glad to hear Mike provided such a conscientious and professional service, and that he was able to improve the appearance of your carpet. Some stains can be stubborn depending on prior treatment, but it’s great to know Mike explained the process clearly. We’ll be sure to pass on your kind words to him!

Noté 5 sur 5 étoiles

Highly recommended

Highly recommended . Very professional, value for money .

We had John who came on time and carried up a load of equipment to our 3rd floor inner London apartment (no lift) - not once but 3 times with a smile always

Carpets look amazing ! Like new . I was delighted with this company and would use them again in heartbeat .

12 août 2025
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Réponse de Carpet Bright UK

Thank you, Michele, for your glowing review! We’re thrilled to hear that John’s professionalism, punctuality, and positive attitude made such a great impression — even with the challenge of carrying equipment up to your third-floor apartment multiple times. It’s wonderful to know you’re so happy with how your carpets turned out, and we truly appreciate your high recommendation. We look forward to welcoming you back in the future!

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