Carr & Westley Avis 

2 090
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

As always clothes that fit and flatter and also take no effort to put on after extensive surgery and fractures. They always make me feel great too.

Noté 5 sur 5 étoiles

Very easy to place order on website, prompt delivery. Ordered skirt (Meadow, Navy) for Mum. Slightly more expensive than other similar brands/type of skirt. However clothing is made in the UK, ver... Voir plus

Noté 5 sur 5 étoiles

I am delighted with my purchase. Very good quality fabric. Delivery was fast - thank you!

Noté 2 sur 5 étoiles

I bought 3 tops, 2 different styles, all of which were tops I had bought in the same size previously but in different colours and had been very pleased with them which is why I bought these tops... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements pour femmes

Écrit par l'entreprise

Established in 1919, Carr and Westley Ltd has a rich heritage in design and manufacturing. We have been clothing the women of Britain for over 100 hundred years. Thoughtfully designed for fit, style and comfort. Since our inception, we have been on quite a journey. We started in a small workshop in Central London in 1919, where we found a niche manufacturing smart daywear garments like occasion dresses and faux leather jackets for the city's movers and shakers. Our reputation as a quality fashion designer steadily grew before hitting hard times upon the outbreak of WW2. When our workshop fell victim to the Blitz, we temporarily relocated to St Ives, Cornwall, to see out the conflict and help the war effort. With suitable properties in London now harder to come by, we elected to settle in the Kentish countryside instead - renovating an old 11th Century watermill as our new workshop. Upon moving in, the original milling machinery had to be relocated to make room for sewing machines, cutting tables and stock storage. Local girls were recruited and trained as seamstresses - a tradition we retain to this day with workshop staff and customer service representatives employed from the local community. Whilst trends and fashions have changed over the years, our core philosophy hasn't. We adopt an approach of 'considered design'. This means supplying garments that fit, feel and look great in equal measure. Our experience means we know exactly where clothes need to offer room (or take it away), the sensitive areas to account for and how to style items to flatter the natural female figure. And while we now supply other popular classic brand labels such as Poppy, Sloggi, Slenderella, Lebek and Marble, our values have always centred around great fit. If a garment doesn't fit comfortably whilst simultaneously looking great, we won't stock it. So you know you'll always find something you can wear with confidence. Family-owned and run since 1955, all Carr & Westley label skirts, trousers and dresses are still designed and made on site from Bourne Mill in Hadlow, Kent. We are supported by an amazing team of locally-employed staff, many of whose own family histories intertwine deeply with our own.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(2 090)

43 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

you sent the wrong item

you sent the wrong item, nothing like what i requested

1 juillet 2024
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Réponse de Carr & Westley

We’re very sorry to hear that your experience with us didn’t meet expectations. Your feedback is valuable, and we’re actively reviewing what went wrong to ensure we provide a better experience in the future. Thank you for helping us improve. - C&W Team

Noté 5 sur 5 étoiles

Good service.

Good service

1 juillet 2024
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Réponse de Carr & Westley

Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.

Noté 5 sur 5 étoiles

Very prompt and reliable service.

My blouse was very well packaged and arrived promptly.

1 juin 2024
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Réponse de Carr & Westley

Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.

Noté 5 sur 5 étoiles
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Réponse de Carr & Westley

Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.

Noté 1 sur 5 étoiles

Rubbish

A rubbish dress with no oomph in the material

28 juin 2024
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Réponse de Carr & Westley

We sincerely apologize for the recent experience you had with Carr & Westley. Providing high-quality service and customer satisfaction is very important to us, and we regret that we fell short of those standards on this occasion. Please know that we take your feedback seriously, and we are committed to addressing the issues you encountered to ensure a better experience in the future. Thank you for bringing this to our attention, and we appreciate your patience and understanding as we work to improve.

Noté 5 sur 5 étoiles

Polite staff nothing is too much…

Polite staff nothing is too much trouble the delivery of the item I ordered is was so quick I was surprised how fast the delivery was

26 juillet 2024
Avis spontané
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Réponse de Carr & Westley

Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.

Noté 5 sur 5 étoiles
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Réponse de Carr & Westley

Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.

Noté 5 sur 5 étoiles

Helpful and efficient

The service is always friendly and helpful, the clothes are good quality and reasonably priced. Delivery time is usually prompt but if a delay is likely the company keeps the customer informed.

27 mai 2024
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Réponse de Carr & Westley

Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.

Noté 5 sur 5 étoiles

Delivery is prompt

Delivery is prompt

24 juin 2024
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Réponse de Carr & Westley

Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.

Noté 5 sur 5 étoiles

My exchange item was dealt with quickly…

My exchange item was dealt with quickly and professionally.

23 juin 2024
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Réponse de Carr & Westley

Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.

Noté 5 sur 5 étoiles

Great Company

Good quality clothes and great service. It is great to be able to buy items which are not available on the high street.

16 mai 2024
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Réponse de Carr & Westley

Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.

Noté 5 sur 5 étoiles

Just as expected

Just as expected. Thank you.

20 mai 2024
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Réponse de Carr & Westley

Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.

Noté 5 sur 5 étoiles

Clothes shopping

Prompt professional service. Standard of clothes is excellent.

17 juin 2024
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Réponse de Carr & Westley

Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.

Noté 5 sur 5 étoiles

Never buy my briefs from anywhere else

Never buy my briefs from anywhere else, good value for money, great mater, comfy to wear

17 mai 2024
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Réponse de Carr & Westley

Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.

Noté 1 sur 5 étoiles

Your company is useless

Your company is useless
I've sent 3 dresses back with hems coming undone and ones going back a second time!
You need to know how to treat customers

17 mai 2024
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Réponse de Carr & Westley

We sincerely apologize for the recent experience you had with Carr & Westley. Providing high-quality service and customer satisfaction is very important to us, and we regret that we fell short of those standards on this occasion. Please know that we take your feedback seriously, and we are committed to addressing the issues you encountered to ensure a better experience in the future. Thank you for bringing this to our attention, and we appreciate your patience and understanding as we work to improve.

Noté 5 sur 5 étoiles

Efficient service

Super effecient service . Thank you

9 juin 2024
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Réponse de Carr & Westley

Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.

Noté 5 sur 5 étoiles
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Réponse de Carr & Westley

Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.

Noté 5 sur 5 étoiles

Great quality tops

Great quality tops. Well made and comfortable to wear

7 juin 2024
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Réponse de Carr & Westley

Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.

Noté 5 sur 5 étoiles

Fast delivery.

4 juin 2024
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Réponse de Carr & Westley

Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.

Noté 5 sur 5 étoiles

Good quality skirts

Good quality skirts. Prompt delivery.

4 juin 2024
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Réponse de Carr & Westley

Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.

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