As always clothes that fit and flatter and also take no effort to put on after extensive surgery and fractures. They always make me feel great too.
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Lisez les avis des autres
Very easy to place order on website, prompt delivery. Ordered skirt (Meadow, Navy) for Mum. Slightly more expensive than other similar brands/type of skirt. However clothing is made in the UK, ver... Voir plus
I am delighted with my purchase. Very good quality fabric. Delivery was fast - thank you!
I bought 3 tops, 2 different styles, all of which were tops I had bought in the same size previously but in different colours and had been very pleased with them which is why I bought these tops... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Established in 1919, Carr and Westley Ltd has a rich heritage in design and manufacturing. We have been clothing the women of Britain for over 100 hundred years. Thoughtfully designed for fit, style and comfort. Since our inception, we have been on quite a journey. We started in a small workshop in Central London in 1919, where we found a niche manufacturing smart daywear garments like occasion dresses and faux leather jackets for the city's movers and shakers. Our reputation as a quality fashion designer steadily grew before hitting hard times upon the outbreak of WW2. When our workshop fell victim to the Blitz, we temporarily relocated to St Ives, Cornwall, to see out the conflict and help the war effort. With suitable properties in London now harder to come by, we elected to settle in the Kentish countryside instead - renovating an old 11th Century watermill as our new workshop. Upon moving in, the original milling machinery had to be relocated to make room for sewing machines, cutting tables and stock storage. Local girls were recruited and trained as seamstresses - a tradition we retain to this day with workshop staff and customer service representatives employed from the local community. Whilst trends and fashions have changed over the years, our core philosophy hasn't. We adopt an approach of 'considered design'. This means supplying garments that fit, feel and look great in equal measure. Our experience means we know exactly where clothes need to offer room (or take it away), the sensitive areas to account for and how to style items to flatter the natural female figure. And while we now supply other popular classic brand labels such as Poppy, Sloggi, Slenderella, Lebek and Marble, our values have always centred around great fit. If a garment doesn't fit comfortably whilst simultaneously looking great, we won't stock it. So you know you'll always find something you can wear with confidence. Family-owned and run since 1955, all Carr & Westley label skirts, trousers and dresses are still designed and made on site from Bourne Mill in Hadlow, Kent. We are supported by an amazing team of locally-employed staff, many of whose own family histories intertwine deeply with our own.
Coordonnées de contact
Bourne Mill, Carpenters Lane, TN11 0EU, Hadlow, Royaume-Uni
- 01732850280
- review@carrandwestley.co.uk
- carrandwestley.co.uk
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Réponse de Carr & Westley
Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.
Réponse de Carr & Westley
Thank you so much for your review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.
A good purchase at a good price
2 juin 2024
Réponse de Carr & Westley
Thank you so much for your review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.
Great products and service.
30 avril 2024
Réponse de Carr & Westley
Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.
Very pleased with product and received…
Very pleased with product and received sooner than anticipated which was great
25 mai 2024
Réponse de Carr & Westley
Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.
Prompt delivery and well packaged
27 mai 2024
Réponse de Carr & Westley
Thank you so much for your review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.
Very pleased with my order.
25 mai 2024
Réponse de Carr & Westley
Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.
Réponse de Carr & Westley
Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.
The skirt and t-shirt I ordered were as good as expected which was very good.
The skirt and t-shirt I ordered were both very good. The skirt had a nice texture to it and the top looked a bit different with its crocheted embellishment. Poppy tops have always been good. I like Carr and Westley because they have not forgotten that old people still like to look good. The delivery was quick and the prices reasonable for the quality. (I am 88 years young)
20 mai 2024
Réponse de Carr & Westley
Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.
Good service plus delivery time
Good service plus delivery time. Cost, style and fabric - all good
22 mai 2024
Réponse de Carr & Westley
Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.
Not sure about their Morals!
Far from my type of clothing outlet, but my 88 year old Mother-in-law loves them, so I regularly get asked to place orders for her.
There's the problem. They expect their clientele to be in that age rage. 'Vulnerable'.
I found the Dressing-gown she wanted, and as clear as day it flashed up, "Free Shipping", which I'd seen regularly before. Put it in my basket and reviewed what I was buying, only to notice a £4 postage was being added. This is a product, which in their words, they describe as "Light as a feather".
Now, could it be that C&W are taking advantage to their non Tech savy customers? Or at 63, and heading that way myself, am I confusing dodgy dealings with Ageism? Or are they just a bunch of crooks taking advantage of the elderly? I'm confused, but I am 63!
I messaged them, only to be told that it's something they've recently brought in. BAWARE! Naughty!
Update. I think that you missed my point. As I put the item into the trolley, it flashed up "Free shipping". It wasn't until I checked it (something my M-i-l wouldn't have done) that I saw the charge.
18 juin 2024
Avis spontané
Réponse de Carr & Westley
Dear Paul,
I'm sorry to hear that you're not happy with our service this time. I’d like to clarify that we do offer Free UK Shipping on orders over £100. You can find this information on the top banner of our website as ‘Free UK P&P Over £100’ and on product pages under the add-to-cart button as ‘Free UK Delivery on Orders Over £100’ Additionally, our customer service page features a 'Delivery Charges & Times' grid, breaking down all the delivery options.
When you reach the checkout, the shipping options and their costs are shown separately along with a subtotal. As a small family business, we truly value our customers and strive to avoid any confusion. We’re very sorry to hear that you found this unclear.
If you need any assistance in the future please do not hesitate to call us on 01732 850280. Apologies once again for the confusion..
Kind regards,
The C&W Team
very comfortable bras would reccomend
20 mai 2024
Réponse de Carr & Westley
Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.
Some nice three quarter sleeved tops…
Some nice three quarter sleeved tops but a lot of frumpy clothing. Plenty scope for clothing for us OAPs without the need to be dowdy.
19 mai 2024
Réponse de Carr & Westley
We’re sorry to hear that your experience didn’t fully meet expectations. We value your feedback and are reviewing what went wrong to improve our service. Thank you for helping us do better.
Striking cotton dress
My dress is quite striking and in cotton. The summer brochure I received, however, contained too many garments made using polyester as well as cotton.
18 mai 2024
Réponse de Carr & Westley
Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.
Just lovely clothes
Just lovely clothes - mum has a special birthday and we were looking for nice classy wear for her - and we found it! Thanks so much - customer care outstanding.
13 mai 2024
Réponse de Carr & Westley
Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.
A mixed pciture
The phone message when an exchange was requested and could not be accommodated was appreciated. The personal touch is nice. However, receiving two tops that should have been the same size and demonstrably weren't was disappointing.
12 mai 2024
Réponse de Carr & Westley
We’re sorry to hear that your experience didn’t fully meet expectations. We value your feedback and are reviewing what went wrong to improve our service. Thank you for helping us do better.
Réponse de Carr & Westley
Thank you so much for your review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.
Carr and Westley makes good quality…
Carr and Westley makes good quality garments
which are reasonably priced
9 mai 2024
Réponse de Carr & Westley
Thank you so much for your review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.
Very happy with the top I bought
Very happy with the top I bought, good quality, I will shop here again, delivered on time and nicely packed
11 avril 2024
Réponse de Carr & Westley
Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.
Lovely material and good delivery.
7 avril 2024
Réponse de Carr & Westley
Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.
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