Carrie Elizabeth Jewellery  Avis 

A wonderful service. Beautiful ring, I am so pleased with it. Arrived well wrapped and tracked. Communication was professional and reassuring. Highly recommend.

I put myself on the mailing list for an item that was sold out but given past experiences with other sites really wasn't expecting ting to hear back. How wrong I was, the email to say the item was back in stock came through and within five minutes I'd placed an order.
Gold and green amethyst stud earrings arrived in a couple of days and are simple but so elegant. Now I've got a little hint list on my partner's phone :)

Ordered the moon charm for my daughter. She absolutely loves it. It arrived on time and the quality is amazing.

Just received my 3rd purchase from Carrie Elizabeth. I couldn’t be happier with the delivery and purchasing process on the app. The products are absolutely gorgeous…no complaints!

Love this company, I’ve ordered from them a lot and all items are exactly as presented. Beautiful quality and delivered quickly. I always recommend

I love all my Carrie Elizabeth pieces and just had to add the small heart charm to it!
Arrived super quick and packaged beautifully.

Loved the idea of the sample sale and i bought a necklace. When it arrived the beads were much smaller than I had anticipated / the photo led me to believe since it was so zoomed in. Looking back at the listing there wasn't any detail about the bead sizes so a little disappointed, I had a assumed it was going to be like the other opal necklaces on the website jsut in different colours.

Will be purchasing from this company again. Stunning piece of handmade personalised jewellery and could not be happier. Excellent customer service and they kept me informed along the way of the process and when my order was on the way.

I bought a voucher for my daughters birthday , so I don’t have an actual product to review .
I ordered an E-voucher , and put my daughter’s email address in and the the date I wanted it sent ( which was her 30th birthday) , but it wasn’t sent to her email, only to mine. Was a bit of a shame , but I have forwarded to her now.
Other than that , ordering was a very simple process.

I received my caramel quartz ring & it’s more beautiful than I thought it would be, perfect fit & looks stunning on! Its been on my wish list for a while & after receiving two of your other rings as presents from my husband last year ( the green sapphire for my birthday & Rosie diamond vintage for our anniversary) I wont buy my jewellery from anywhere else now.. STUNNING!

Excellent response and brilliant outcome. Good customer service engagement. Thank you.

Not what I was expecting - so small and difficult to read. Wasnt expecting to pay so much for the postage when could have bought it cheaper with no postage.

Won't be buying anythings else.

Stunningly beautiful Ophelia engagement ring. Lovely packaging and just exquisite. Thank you Carrie from the bottom of my heart!! You helped make me a very happy fiancée<3

I have ordered three items from Carrie Elizabeth jewellery and they are all gorgeous! Exceeded my expectations, such fast postage, lovely presentation and wrapping and the jewellery itself, well, what can I say except that I love it! Highly recommend Carrie’s jewellery and you will not be disappointed. Thank you so much Carrie

EDIT / Update to the below - Sophie from CS escalated my issue to management, who agreed to resolve the issue to my satisfaction.

All credit to Sophie for caring enough to recognise a genuine mistake and need for assistance, she's a credit to the team -thank you!

Will leave the original feedback below as it's still relevant, but my outlook on the CE brand has brightened thanks to their CS team.

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I like to support smaller brands, and the female-owned narrative of CE aligns with our household values, so I purchased 3 rings for my wife's Xmas present - she likes to wear large statement rings, so I bought complimentary pieces for her thumb and pinky.

The designs were great, and quality seemed fine, but unfortunately the sizing just didn't work for my wife's hands, so a return was requested (feedback #1 - 'lettered' ring sizing would be more useful than S/M/L/XL).

Feedback# 2 - The returns process isn't as 'Premium' as the brand itself. No pre-paid labels, courier services etc, you are responsible for packing, posting and insuring the items until received by the depot. I paid £6.68 to send the rings 'First Class Signed For'.

That was 4 weeks ago. The rings haven't been received, so now I'm left battling Royal Mail for compensation.

The necklace we bought was as beautiful as pictured, and it arrived well packaged and quickly.
When there was an issue with the gem, the response was super-fast, the customer service was really supportive so the issue was resolved quickly. We are delighted and will definitely shop from Carrie Elizabeth again.

No quibble replacement of cracked stone earrings.
Very pleased with replacement.
Very nice jewellery and have been compliment by many friends.
Kept up to date regarding order which was actioned quickly.

Lovely necklace packed beautifully fast shipping, bit annoying day after I ordered extra -15% off ☹️

Easy to order- arrived safe and quick. Beautiful gift for my Daughter’s birthday.

Both the ring and the pendant I bought are beautiful, even better than I expected. Beautifully made and very wearable. And I love the beautiful packaging too, adds to the pleasure of opening the boxes. Communication and posting items are always excellent and I am always delighted with purchases from your company,