Carrie Elizabeth Jewellery  Avis 

1 138
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I contacted them about repairing a necklace I’ve had for 7 years and they couldn’t have been more helpful. They explained everything clearly, got back to my emails within a couple of days each time a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I decided to shop Carrie Elizabeth since seeing many advertisements of the Lydia Millen x Carrie Elizabeth collection. I have always followed Lydia anyways so when the charm bracelet started being tea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really happy with my order! Fast delivery and super easy to order - lots of payment options. I got a charm with matching gift packaging and they even included a free ring sizer. Great quality, perfect... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I brought a lovely silver cat charm and it’s just beautiful. Customer service were very quick to reply to a question I had. I was very impressed with them, they confirmed that it would fit onto a br... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie
  2. aussi dans
  3. Bijoutier
  4. Joaillier

Écrit par l'entreprise

Carrie Elizabeth is a British Jewellery brand designed and based in London, England. Crafted in 14k gold vermeil, sterling silver and solid gold, our pieces are set with diamonds and semi precious stones giving them a beautiful and timeless finish. Our pieces are all ethically sourced and handmade in Jaipur India from the finest quality stones.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
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1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 56 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(1 138)

274 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Terrible delivery- missed Mother’s Day…

Terrible delivery- missed Mother’s Day despite ordering more than a week before
Very disappointed

13 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your review and for this feedback. We are so sorry for the delay with Royal Mail and that you still haven't' received your very special order. A member of our customer service team has been in touch to resolve this immediately. Kindest regards, CE Team x

Noté 5 sur 5 étoiles

Swift Exchange

I ordered a ring , which was a bit too small, so I returned it for the next size up, which was posted out as an exchange and so arrived in no time, with no hassle. I LOVE the ring .

12 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for placing an order with us and I'm so glad your exchange went smoothly. Thank you for shopping with us! CE Team x

Noté 1 sur 5 étoiles

Never arrived

Never arrived

14 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Hello, Thank you so much for your feedback and I'm so sorry to hear your Ring Sizer never arrived. A member of our customer service team will be in touch to discuss this further. Thank you and kindest regards, CE Team x

Noté 5 sur 5 étoiles

A great ordering experience

A great ordering experience. I’m a really big fan of Carrie and her brand. The bracelet ordered wasn’t quite what I was after in the end so I returned it but I will certainly return as a customer again as I have several other pieces of jewellery already

10 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your kind review! We're so glad you enjoyed the ordering experience and that you're a fan of Carrie and the brand. While we're sorry the bracelet wasn't quite right this time, we really appreciate your support and look forward to welcoming you back again soon. CE Team x

Noté 5 sur 5 étoiles

I wanted a beautiful engagement ring and I got it!

I wanted a beautiful engagement ring but didn’t feel comfortable spending unnecessary amounts on jewellery, especially as someone who rarely wears it. When I found Carrie Elizabeth, I was so impressed. The ring looks absolutely stunning and honestly has the appearance of a much more expensive engagement ring. You can really tell that care and quality have gone into the piece.
The sizing is also perfect for someone like me who has quite thin fingers, which can sometimes be tricky when ordering rings online. It fits beautifully and feels delicate but still well made.

As someone who doesn’t usually wear jewellery but wants to start wearing it more, this ring feels like the perfect piece to begin with. I genuinely cannot wait for my partner to pop the question, and it feels really special knowing this will be the ring attached to that moment.

From a logistics perspective, the whole experience was incredibly smooth. Ordering was very easy, the sizing was accurate, and the packaging was discreet yet still felt really special when opening it. The inside of the box is gorgeous and the ring box itself is lovely as well. Overall, I couldn’t be happier with it.

12 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for such a thoughtful review! It means the world to hear how special the ring feels to you, especially knowing it will be part of such an important moment. We're so glad the design, fit and overall experience met your expectations, and that the piece feels like the perfect place to start your jewellery journey.

Wishing you the most wonderful proposal moment when it comes. CE Team x

Noté 5 sur 5 étoiles

Always a pleasure!

It’s always a pleasure to shop at Carrie Elizabeth. The pieces are of a very high standard of quality & I’ve never been disappointed. The customer service is top class . Delivery is always very prompt & the while the outer packaging is very secure, the inner packaging is perfect for gifting !

28 février 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Hello Ellen, Thank you so much for your lovely review and this wonderful feedback! We really appreciate your continued support. CE Team x

Noté 5 sur 5 étoiles

Lovely customer aervice, beautiful ring

Lovely caring service when I ordered a custom made ring then had a panic about sizing. Ring has just arrived and it is perfect in every way and I am so happy!

8 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Hello, Thank you so much for your lovely review and we're so glad to hear you are happy with your new custom made ring. Thank you so much for shopping with us! CE Team x

Noté 5 sur 5 étoiles

good quality …

this company has always been first class
never let me down.
lovely products. sizes as ordered and they always fit look lovely

7 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review and for your continued support. We really appreciate your feedback. CE Team x

Noté 5 sur 5 étoiles

Delighted!

Quick service! Beautiful bracelet purchased ❤️ would 100% recommend Carrie Elizabeth to family and friends!

2 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review and we're so happy to hear this! Thank you for shopping with us. CE Team x

Noté 5 sur 5 étoiles

Daffodil necklace

I’ve loved Carrie Elizabeth jewellery for a long time and just bought the daffodil necklace for my daughter for her 21st birthday. It arrived beautifully packaged and quicker than I was expecting! Thank you!

2 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your kind words! We’re honoured you chose the Daffodil necklace for such a special 21st Birthday gift.

We're so pleased to hear it arrived quickly and beautifully packaged and we hope your daughter loves it. CE Team x

Noté 5 sur 5 étoiles

Website easy to navigate and ordering…

Website easy to navigate and ordering simple to do. Great choice of items and feedback on order felt personal.

23 février 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you for your lovely feedback! We’re so glad you found the website easy to use and enjoyed the ordering experience.

Thank you so much for shopping with us! CE Team x

Noté 5 sur 5 étoiles

Happy 1st time purchase

Its so easy to order the correct size by using their ring size tool that you can order. I absolutely love my ring, it has a vintage look about it and it sparkles when it catches the light, its beautiful. I ordered it for my 60th birthday. The website has such a vast variety of jewellery, there's plenty of more items i would love. I will defo purchase another item. Thank you.

24 février 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your wonderful review and Happy 60th Birthday!

We’re delighted to hear the ring size tool made ordering easy and that you love your ring. A vintage sparkle sounds like the perfect way to celebrate such a special milestone.

We’re so glad you enjoyed browsing the collection too, we can’t wait to welcome you back for your next piece! CE Team x

Noté 5 sur 5 étoiles

The online catalogue is comprehensive…

The online catalogue is comprehensive and exudes quality. The designs are innovative which is what attracted me to Carrie’s website.
The checkout process was easy and the delivery was quick. My items arrived in a quantity case which further enhances the item.

28 février 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your thoughtful review! We’re delighted you love the innovative designs and enjoyed browsing the collection.

It’s wonderful to hear checkout was smooth, delivery was quick, and that the packaging added to the experience. We truly appreciate your support. CE Team x

Noté 5 sur 5 étoiles

Nice piece great price,fast delivery

Lovely piece great price, abit cheap looking but for the price cant really complain fast delivery

23 février 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thanks for your 5-star review! We’re glad you were happy with the price and fast delivery, and we appreciate your feedback. Please do let us know your order details so we can look into your comment regarding the quality of the item. Kindest regards, CE Team x

Noté 5 sur 5 étoiles

Beautiful Rings!

I ordered 2 rings for my daughter and they are both more beautiful than the pictures! She was delighted. I would buy from Carrie Elizabeth again for sure!

9 février 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review and we're so glad you were happy with your purchase. CE Team x

Noté 5 sur 5 étoiles

Nice silver cat charm

19 février 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for leaving a review and we're so glad you are happy with your new Cat Charm. Kindest regards, CE Team x

Noté 5 sur 5 étoiles

The best customer service I’ve ever…

The best customer service I’ve ever recieved!
I recieved a beautiful necklace and charm as a gift nearly a year ago but unfortunately the clasp on the charm was faulty. Jay resolved the problem so quickly and I now have a new beautiful charm to add to my Carrie Elizabeth collection. Such beautiful jewellery I look forward to adding more soon!

19 février 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Hello, Thank you so much for your lovely review and we're so glad you have received such great customer service from Jay! CE Team x

Noté 5 sur 5 étoiles

Beautiful jewellery with added benefit

My order arrived very quickly and the packaging is great. I love my bracelet and the fact some of the funds go to Place2be makes it all the more special.

14 février 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review and for supporting our Charity collection. We're so glad you love your bracelet and we hope you enjoy wearing it. Kindest regards, CE Team x

Noté 5 sur 5 étoiles

I have not received my order from you…

I have not received my order from you yet.Was to be delivered today 😢.🤞🏻it comes tomorrow looking forward to receiving my heart earrings.I received my heart earrings today I love them have them on quality excellent and sturdy.Not flimsy 🥰

12 février 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Hello, Thank you so much for taking the time to leave a review and I'm so sorry your order hasn't arrived yet. Would it be possible to email us at hello@carrieelizabeth.co.uk with your order number and we will look into this right away. Kindest regards, CE Team x

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