Carrie Elizabeth Jewellery  Avis 

1 137
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I contacted them about repairing a necklace I’ve had for 7 years and they couldn’t have been more helpful. They explained everything clearly, got back to my emails within a couple of days each time a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I decided to shop Carrie Elizabeth since seeing many advertisements of the Lydia Millen x Carrie Elizabeth collection. I have always followed Lydia anyways so when the charm bracelet started being tea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really happy with my order! Fast delivery and super easy to order - lots of payment options. I got a charm with matching gift packaging and they even included a free ring sizer. Great quality, perfect... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Louise Thompson Chapters Luxe Chain Bracelet. From placing the order on the App to its dispatch and arrival, communication was good and it was easy to track my item. It arrived within a couple of days... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie
  2. aussi dans
  3. Bijoutier
  4. Joaillier

Écrit par l'entreprise

Carrie Elizabeth is a British Jewellery brand designed and based in London, England. Crafted in 14k gold vermeil, sterling silver and solid gold, our pieces are set with diamonds and semi precious stones giving them a beautiful and timeless finish. Our pieces are all ethically sourced and handmade in Jaipur India from the finest quality stones.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 56 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(1 137)

273 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Beautiful green sapphire ring

I am absolutely delighted with my purchased
It’s a beautiful ring

9 avril 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much! We're so happy to hear this. CE Team x

Noté 5 sur 5 étoiles

I ordered a beautiful gold Robin

I ordered a beautiful gold Robin. Love it soo much. Thank you Carrie Elizabeth

1 avril 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for placing an order with us and we're so glad to hear you're happy with your new Robin! Thank you so much! CE Team x

Noté 5 sur 5 étoiles

I love my new ring

I love my new ring! I accidentally ordered the wrong size, but my exchange was processed super quickly and easily. I was impressed by how soon the new ring was on the way after the original was sent back. This is my second purchase from Carrie Elizabeth and there will definitely be more in the future!

1 avril 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your continued support and placing a second order with us. I'm so glad to hear you found our exchange system easy to use and you are happy with your new ring. Thank you so much! CE Team x

Noté 5 sur 5 étoiles

Carrie Elizabeth is such a beautiful…

Carrie Elizabeth is such a beautiful experience 😍 her jewelry is so heartfelt and special and the packaging and thankyou card 💖

4 avril 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your wonderful review! We're so happy to hear this and thank you for your support. CE Team x

Noté 4 sur 5 étoiles

Scratches on main stone

UPDATE: Carrie Elizabeth emailed me and tried their best to make things right, I'm still annoyed that the gem came with scratches in the first place and due to the tariffs, an exchange would take more trouble than it's worth but I will buy from them again in the future if the tariff situation ever changes

The main stone unfortunately has a bunch of micro scratches in the facets. I'm not sure if it was a returned ring or not but it did come back into stock even though it was already on sale. It's such a beautiful ring otherwise and I don't want to return it since I already paid duties on it anyway but it is a shame

2 avril 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for taking the time to leave a review and for this valuable feedback. We're so sorry to hear that your ring arrived in a less then perfect condition, a member of our customer service team has emailed you to resolve this issue . Kindest regards, CE Team x

Noté 5 sur 5 étoiles

lovely jewellery

lovely jewellery, can’t wait to order my next purchase. Just beautiful.

1 avril 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for shopping with us and we're so glad you've been happy with your purchase. CE Team x

Noté 5 sur 5 étoiles

Smooth

The whole process was smooth and quick. The product was an amazing present for my wife.

31 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for taking the time to leave a review and we're so glad your Wife enjoyed her present. Thank you for shopping with us! CE Team x

Noté 5 sur 5 étoiles

This was my 3rd order from this lovely…

This was my 3rd order from this lovely company this year! Really delighted with my purchases, speedy delivery, amazing offers and lovely customer service 😀

30 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review and your continued support. It's lovely to hear you've had a great experience with us and we hope to welcome you back soon. CE Team x

Noté 1 sur 5 étoiles

Item arrived damaged. Customer service not very responsive

I was very excited to purchase my first solid gold item from Carrie Elizabeth
The item sadly arrived damaged, with a deep cut in the solid gold, and the gold looks mottled as though its not pure or even solid gold.
Customer service is slow, not responding to my last mail, and Informing me they cant see very visible damage
Really poor experience when items firstly aren't quality controlled, and secondly lacking customer service.
Upsetting, as there were other items I was interested in, but based on this experience, it wouldn't be a return purchase for me

27 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Hello Kim, We’re really sorry to hear about your experience, especially as this was your first purchase with us. That’s not the impression we ever want to leave, and we completely understand how disappointing this must have felt.

This certainly isn’t the standard we hold ourselves to, and we take both product quality and customer care very seriously. All of our pieces are carefully inspected before dispatch, so it’s concerning to hear that your item arrived in this condition.

We’re also sorry if our response time added to your frustration, that’s not the level of service we aim to provide and we’d really like the opportunity to make this right for you so a member of our customer service team will be contacting you shortly. Kindest regards, CE Team x

Noté 5 sur 5 étoiles

One of the best online buying…

One of the best online buying experiences.
Excellent from order payment and despatch absolutely first class service. Thank you.

22 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for this wonderful review, we're so happy to hear this! Thank you for shopping with us. CE Team x

Noté 5 sur 5 étoiles

Beautiful ring, great quality and quick delivery

I waited weeks for it to come back in stock in my size, and it was worth the wait! I ordered the gold vermeil plated signet ring from the Louise Thompson range and am absolutely delighted with it. It's a beautiful ring and with my initials engraved, it's now a very special item. Delivery was within a week despite it being engraved. Would 100% recommend Carrie Elizabeth Jewellery ⭐⭐⭐⭐⭐

13 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Hello, Thank you so much for placing an order with us and for leaving this great review. We're so happy to hear you love your new ring and would 100% recommend us. CE Team x

Noté 5 sur 5 étoiles

Jewellery repair

Fantastic customer service,so friendly and happy to answer any questions I had.
I needed a jewellery repair,it was a smooth,speedy service.

24 février 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Hello, Thank you so much for taking the time to leave a review. We really appreciate your feedback and we're so glad to hear you had a great experience with our customer service team! CE Team x

Noté 5 sur 5 étoiles

Beautiful ear-rings

Beautiful ear-rings, really good quality, lovely packaging and speedy delivery..thank you

27 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your review. We're so glad to hear you're happy with your new earrings. Thank you so much for shopping with us. CE Team x

Noté 5 sur 5 étoiles

Just an amazingly simple process from…

Just an amazingly simple process from start to delivery. Bracelet is just stunning. I had it engraved with my name and my three daughters names. It’s simply beautiful. Thank you Carrie.

22 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review and for placing an order with us. We're so happy to hear you've enjoyed shopping with us and we hope to welcome you back soon! CE Team x

Noté 5 sur 5 étoiles

Highly Delighted

Came across Carrie's web site whilst searching for an opal ring. Identified one which unusually was available in a XXL size which I need because of my arthritic fingers. Ordered and was then delivered very promptly being kept informed at every stage. Beautiful ring, excellent fit and highly delighted. Will no doubt be ordering again.

26 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for taking the time to leave a review. We're so happy you've discovered us and we look forward to welcoming you back soon. CE Team x

Noté 5 sur 5 étoiles

Love love love

Speedy delivery and emails that keep you in the loop with where your order is along the process. I have the trio olive ring from the Louise Thompson collaboration and it is beautiful. I bought it for my birthday as I struggled online to find high quality rings for a reasonable price. But this is exactly that, high quality stunning item but at a price where someone can treat themselves or another without breaking the bank. Love love love.

18 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Hello, Thank you so much for your lovely review! We're so glad you love your new ring from the Louise Thompson collection and that it made the perfect birthday treat. It’s great to hear the delivery updates and quality of the ring met your expectations. We really appreciate your support. CE Team x

Noté 5 sur 5 étoiles

Beautiful ring great quality

Excellent product I have been looking for a large cocktail ring and this is exactly what I wanted. The quality is fantastic it is the perfect size and the colour is really pretty. Quite the statement! Love it.

20 mars 2026
Avis spontané
Logo de Carrie Elizabeth Jewellery

Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review and we're so glad to hear you're happy with your new Cocktail ring! Thank you so much for shopping with us. CE Team x

Noté 5 sur 5 étoiles

Excellent experience all round.

I had a very positive experience purchasing my ring. Their customer service was excellent and my questions were answered very promptly. Very helpful advice given re my concerns about which ring size to purchase. The delivery was tracked and on arrival my ring exceeded my expectations. A beautiful piece of jewellery. Carrie Elizabeth fully deserve a five star review.

12 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Hello, Thank you so much for your lovely review! We're delighted to hear you had such a positive experience and that our team could help with choosing the right ring size. It's wonderful to know your ring exceeded your expectations when it arrived. We hope you enjoy wearing your beautiful piece for years to come. CE Team x

Noté 5 sur 5 étoiles

I had a burglary 29 years ago and I…

I had a burglary 29 years ago and I lost many emotionally items of jewellery one of which was a signet ring that an aunt had given me.
I have searched for the last 29 years until recently I saw a replica from Elizabeth!
The service has been fantastic quick responses and delivery. There was nothing but helpful and understanding staff. I cannot praise them enough snd the ring itself brilliant. Beautiful and perfect. Thank you !!!!

16 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Hello, Thank you so much for your wonderful review. We’re truly honoured that you chose us to recreate such a meaningful piece after so many years of searching. We hope you love wearing your new ring. Kindest regards, CE Team x

Noté 1 sur 5 étoiles

Terrible delivery- missed Mother’s Day…

Terrible delivery- missed Mother’s Day despite ordering more than a week before
Very disappointed

13 mars 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your review and for this feedback. We are so sorry for the delay with Royal Mail and that you still haven't' received your very special order. A member of our customer service team has been in touch to resolve this immediately. Kindest regards, CE Team x

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