I’d like to thank Akhilesh Bagha at Carrington Dean for the support and understanding shown during a challenging time. Dealing with a Trust Deed can be stressful, and I really appreciated Akhilesh’s... Voir plus
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Lisez les avis des autres
I spoke to Akhilesh Bagha about needing some extra time to pay over the Christmas and he was so helpful snd understand concerning my issue that I got the extention. He really understood how important... Voir plus
I was having issues with my bank blocking my monthly payment which resulted in me having to open a new bank card. Dilesh was extremely helpful in changing my details over to ensure my monthly payment... Voir plus
I was unfortunately required to enter into a trust deed with Carrington Dean. I had some issues towards the end of my term, and with the prompt, professional and friendly help from Antonia at Carringt... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Carrington Dean provides free and impartial debt advice to people living in Scotland. We specialise in Trust Deeds and the Debt Arrangement Scheme (DAS), and have helped over 45,000 individuals take steps toward managing their debt.
Carrington Dean
Écrit par l'entreprise
- Scotland's Debt Specialists
- We have helped over 45,000 people in Scotland manage their debts
- We provide friendly, non-judgemental advice on all Scottish debt solutions
- We’re committed to offering tailored advice to support each individual customer
Coordonnées de contact
Regent House 76 Renfield St, G2 1NQ, Glasgow, Royaume-Uni
- 0800 043 1320
- customerservice@carringtondean.com
- carringtondean.com
4,9
Excellent
8 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Excellent customer service and helped…
Excellent customer service and helped me make my payment
6 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Great customer service
Very friendly and informative and solved my query very quickly.
Great customer service.
6 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Lynsey Peter was very understanding and…
Lynsey Peter was very understanding and listened to my concerns and issued. Grateful not to be judged
5 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Spoke to Gary Mowat on a few occasions…
Spoke to Gary Mowat on a few occasions to pay my monthly payment and it couldn’t have been any easier. Top company, top employees
4 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Paul Mowat in particular has been…
Paul Mowat in particular has been fantastic. These people genuinely care and want to help and I can not speak highly enouth about Paul and the company as a whole.
2 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Nicola was very friendly and made the…
Nicola was very friendly and made the whole experience really easy and relaxed.
Thank you!
2 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
How has this company got 4.9
How has this company got 4.9? Go to the Google reviews and you will find out how useless they are.
I am currently on dmp with this company and I have to say after 4 months, I am actually worse off.. your Credit file still gets damaged, missed payments still continously getting reported, call centres abroad, takes ages for an email response... I mean it starts off well but after you are finally signed up and money starts coming up.. it starts to go down hill.. one of my debts just got sold on, when I signed up the debt was at £1233, even after payments its jumped up to £1633(according to comp that bought it), how's that even possible.. I could go on. 0 stars of possible
I am now going to financial ombudsman as this company is useless
1 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Good Morning,
Thank you for your review. I am sorry to hear that you are not happy with the service you have received. We'd like the opportunity to resolve any issues you are experiencing; therefore, your details have been passed to our management team and someone will be in touch with you directly.
Staff member Peter McKay…
Had a very good interaction when I called, was professional and polite, I rate this company highly and I would definitely recommend.
1 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Very helpful and quick at answering the…
Very helpful and quick at answering the call, my call was handled very professionally and helped me feel at ease.
1 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Very helpful and very friendly service
Very helpful and very friendly service
1 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Great service from Charlene Mullen
Great service from Charlene M at Cardington Dean. Really helpful, informative, and quick to respond.
Charlene Made the whole process stress-free and I never felt judged.
Kind regards Stuart
1 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Perfect customer service puts you at…
Perfect customer service puts you at ease Martin was more than helpful through all the steps
1 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Staff very friendly
Staff very friendly, helpful, kind, patient and understanding. Staff are also very approachable. Paul phoned me to advise me that my Trust Deed payments had finished 4 months ahead of the planned date and was advised of how long the closure process takes. Can’t thank the staff enough for all their help.
30 avril 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Issue solved no problem
Had an issue with my card, Gary was fantastic on the phone everything was sorted within 5/10 mins very pleasant to speak to.
30 avril 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Great service from Peter
Great service from Peter today! Fast efficient and very helpful.
Very reassuring when going through all details.
Thank you!
30 avril 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Thanks Kathleen for helping me make a…
Thanks Kathleen for helping me make a payment after my card was cancelled and I got a new one. Excellent customer service and support
30 avril 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Paul was very helpful and able to…
Paul was very helpful and able to answer my query quickly
29 avril 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Charlene was friendly and helpful
Charlene was friendly and helpful. Resolved my query quickly.
29 avril 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Great service
Spoke to Jacqui McKinnon about a situation that I had about payments was very helpful took the stress off me and sorted the problem right away very impressed with her customer service well spoken and very polite
28 avril 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
I cannot thank Jacqui McKinnon enough
I cannot thank Jacqui McKinnon enough. I was really concerned, as my payment had failed on my trust deed this morning.
She corrected the error, and was very helpful in resolving the matter.
Great customer service overall.
28 avril 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
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