Carrington Dean (Scottish Debt Advice) Avis 

7 566
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’d like to thank Akhilesh Bagha at Carrington Dean for the support and understanding shown during a challenging time. Dealing with a Trust Deed can be stressful, and I really appreciated Akhilesh’s... Voir plus

Noté 5 sur 5 étoiles

I spoke to Akhilesh Bagha about needing some extra time to pay over the Christmas and he was so helpful snd understand concerning my issue that I got the extention. He really understood how important... Voir plus

Noté 5 sur 5 étoiles

I was having issues with my bank blocking my monthly payment which resulted in me having to open a new bank card. Dilesh was extremely helpful in changing my details over to ensure my monthly payment... Voir plus

Noté 5 sur 5 étoiles

I was unfortunately required to enter into a trust deed with Carrington Dean. I had some issues towards the end of my term, and with the prompt, professional and friendly help from Antonia at Carringt... Voir plus

À propos de l'entreprise

  1. Service des insolvabilités
  2. aussi dans
  3. Service d'allégement de la dette

Écrit par l'entreprise

Carrington Dean provides free and impartial debt advice to people living in Scotland. We specialise in Trust Deeds and the Debt Arrangement Scheme (DAS), and have helped over 45,000 individuals take steps toward managing their debt.

Carrington Dean

Écrit par l'entreprise

Scotland's Debt Specialists
We have helped over 45,000 people in Scotland manage their debts
We provide friendly, non-judgemental advice on all Scottish debt solutions
We’re committed to offering tailored advice to support each individual customer

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

8 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(7 566)

454 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I an still with this company and safe…

I an still with this company and safe to say am scared of the outcome at the end as i am still getting letters through the door from creditors that are supossed to be in the hands of CD i phoned to ask why payments haven’t been made and they said that they wernt on your creditors list started an argument saying it was cus i have it in black and white nd they send me what they had in there file so by the seems of this company are saying a diffrent story to what av got when i initally signed up tried talking to them about canceling but no help as i cant understand the accent from the call center if i cant get through to anyone ill be paying a visit to there office

5 novembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Very very helpful

Very helpful lady this morning helping me with my annual review, very courteous indeed and very nice to me. 10 gold stars to all the staff at carrington Dean Glasgow. branch and Ebenegate! Thank you very much.

2 novembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Support and understanding during a difficult time

I’d like to thank Akhilesh Bagha at Carrington Dean for the support and understanding shown during a challenging time. Dealing with a Trust Deed can be stressful, and I really appreciated Akhilesh’s help with my case and confirming my discharge status.

It’s a relief to have reached this stage and be able to look ahead. Thank you, Akhilesh, for helping make the process a little easier.

29 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

I was having issues with my bank…

I was having issues with my bank blocking my monthly payment which resulted in me having to open a new bank card. Dilesh was extremely helpful in changing my details over to ensure my monthly payment was taken accordingly. Thank you Dilesh for your assistance.

28 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Had a bit of a panic attack when I got…

Had a bit of a panic attack when I got a ccj letter through my door telling me I had to pay several thousands of pounds but after speaking with Dhishna Santoo on the phone for 5 minutes I felt better right away, couldn't have been more helpful or understanding, best customer service I have had in a long time, also replied quickly to my emails for updates even though this was not her team that were handling the case after initial contact

23 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

I spoke to Akhilesh Bagha about needing…

I spoke to Akhilesh Bagha about needing some extra time to pay over the Christmas and he was so helpful snd understand concerning my issue that I got the extention. He really understood how important it was to me to have that extention and was very supportive about it. Ive been with Carrington and Dean for many years and I must say they never disappoint in their endeavour to make sure the customer is happy with there help just like today. Thank you so much 😊

27 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Very helpful and resourceful Antonia

I was unfortunately required to enter into a trust deed with Carrington Dean. I had some issues towards the end of my term, and with the prompt, professional and friendly help from Antonia at Carrington Dean, my issues were resolved in a timely manner. I cannot thank Antonia enough for the hard work and professionalism shown. Such a helpful soul and responsive. Brilliant 👏

26 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

I had been trying for many many months…

I had been trying for many many months to get something sorted and was getting nowhere until Antonia Noble contacted me, in just one week everything was sorted out for me and it's all thanks to this lady, she went above and beyond for me,her expertise and prompt help eased my mind instantly, from start to finish she was amazing with me and my situation, she is definitely a big credit to the company, Thank you so so much Antonia

10 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Outstanding service

Carrington Dean have been representing me for over a year now and I couldn't possibly wish for better service.
Dhishna Santoo has been particularly helpful, patient and understanding and with her assistance and guidance I am confident of the upturn in my finances. If you are experiencing financial worries I would highly recommend Carrington Dean and Dhishna; they have been and continue to be outstanding.

22 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Can't understand me very frustrating calling

Yet again I called this company this morning for A simple enquiry which would have. Been a straight forward call for Glasgow office who were superp and resolved my query every time I had to call twice to get a payment date changed she couldn't understand me which is a regular occurrence I don't think it is possible to change td provider if possible would do this as my confidence with offshore shore centre is at an all time low I just don't want to deal with them anymore I dread when I have to call

22 octobre 2026
Avis spontané
Logo de Carrington Dean (Scottish Debt Advice)

Réponse de Carrington Dean (Scottish Debt Advice)

Hi Tony,

Firstly I'd like to start by apologising for your experience today, I want to make sure we get this right and have issued a request through Trust Pilot for more information on your case so we can look into this further for you.

Please respond when comfortable so that we can further action this but whilst we await your reply, please accept my apologies.

Kind Regards
James Febers - Risk & Governance Team Manager

Noté 5 sur 5 étoiles

This company was extremely helpful…

This company was extremely helpful during a time of great stress following the death of my husband and resulting financial difficulties. An ongoing issue with a bank has been taken up on my behalf by Vashist, who has been really courteous and helpful.
Contact with the company has always been trouble free and easy. I would highly recommend this service.

15 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Ishitah Jeebun was very helpful

Ishitah Jeebun was very helpful, got my issue sorted quickly and was able to deal with the other problems that I had.
She was polite and professional and easy to work with

16 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

App issue

I spoke to Ruth this morning regarding an issue . She sorted it out quickly and efficiently. Very polite and made sure I understood everything

15 octobre 2026
Avis spontané

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