I’d like to thank Akhilesh Bagha at Carrington Dean for the support and understanding shown during a challenging time. Dealing with a Trust Deed can be stressful, and I really appreciated Akhilesh’s... Voir plus
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Lisez les avis des autres
I spoke to Akhilesh Bagha about needing some extra time to pay over the Christmas and he was so helpful snd understand concerning my issue that I got the extention. He really understood how important... Voir plus
I was having issues with my bank blocking my monthly payment which resulted in me having to open a new bank card. Dilesh was extremely helpful in changing my details over to ensure my monthly payment... Voir plus
I was unfortunately required to enter into a trust deed with Carrington Dean. I had some issues towards the end of my term, and with the prompt, professional and friendly help from Antonia at Carringt... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Carrington Dean provides free and impartial debt advice to people living in Scotland. We specialise in Trust Deeds and the Debt Arrangement Scheme (DAS), and have helped over 45,000 individuals take steps toward managing their debt.
Carrington Dean
Écrit par l'entreprise
- Scotland's Debt Specialists
- We have helped over 45,000 people in Scotland manage their debts
- We provide friendly, non-judgemental advice on all Scottish debt solutions
- We’re committed to offering tailored advice to support each individual customer
Coordonnées de contact
Regent House 76 Renfield St, G2 1NQ, Glasgow, Royaume-Uni
- 0800 043 1320
- customerservice@carringtondean.com
- carringtondean.com
4,9
Excellent
8 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Sheik Toraub Was really helpful and got…
Sheik Toraub Was really helpful and got my issue sorted.
19 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Roxanne was very helpful
19 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Martin McGougan was very understanding
Martin McGougan was very understanding, helpful and professional . Sorted out my issue with the minimum of fuss. A credit to your company.
18 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Impossible to get a response
Been trying to get in contact with them now for a week. I’ve emailed twice, filled the contact form a few times, Facebook comment in your page, pm on facebook which was useless as told me to live chat which I waited for an hour (did this twice) called 3times and was on hold for 75mins. Why does nobody actually answer or reply. Trying to get a response is a nightmare. A lot of people on facebook have been saying the exact same thing.
12 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Thank you for your review. I am sorry to hear that you are not happy with the service you have received. We'd like the opportunity to resolve any issues you are experiencing; therefore, your details have been passed to our management team and someone will be in touch with you directly.
Callum Gray - Exceptional Service
Callum Gray was absolutely fantastic with me today. Been a difficult time losing my father recently but was very compassionate with my current situation and could not do anymore to help. An absolute credit to the company! Thank you Callum
18 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Callum Gray was extremely helpful when…
Callum Gray was extremely helpful when I called. He was friendly, polite, efficient and dealt with my matter quicker than I’d expected. Great company who are very approachable and understanding.
18 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Spoke to Kathleen today about my…
Spoke to Kathleen today about my payment was greeted and helped by such a nice lady, took my payment and details very professionally and a nice manner. Great work thanks
16 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
As always when I have had any reason to…
As always when I have had any reason to contact them regarding any issues I was dealt with in a quick efficient well mannered way and all problems were resolved.
15 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
I cannot thank all the team enough for…
I cannot thank all the team enough for their assistance and kind manner in dealing with this matter. I had struggled with managing my debt which had an impact on my health, but felt an instant relief after speaking with the team and establishing a suitable plan. I am grateful for all assistance provided.
14 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Had to change my card details
Had to change my card details. Customers services were so helpful and made it easy. Great service!
14 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Carrington Dean have helped me sleep at…
Carrington Dean have helped me sleep at night. I can finally pay what I can afford. I was also helped during a period of unemployment Roukshar was exceptionally helpful...thank you so much Roukshar and the entire Carrington Dean Team.
1 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Spoke to Nicola this evening to discuss…
Spoke to Nicola this evening to discuss my payments and she was so empathetic and kind. She was professional but friendly and relatable, a credit to the team.
12 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
A great company
Spoke to Kathleen Scott this morning and as every time I have dealt with this company she was kind,compassionate and very helpful.
12 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Great service!
Was finally able to pay off my DAS and I had the help from Paul Mowat who made me feel at ease with explaining the process. His clear, professional and understanding manner didn’t go unnoticed! Finally debt free!! Overall, Carrington Dean have helped me get out of debt and were always very helpful when I had to call them, very grateful for their service!
7 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
D S26
DS
TD 1629044
Good morning, I made a payment on May 1st, 2026, for £338, and I paid through the app, but my payment has not yet been updated. I would like to confirm how many instalment I still need to pay.
Every time I send an email C Dean staff never reply, but if I'm late with a payment I receive several emails in a single day. This is very frustrating, you treat people like crap. I hope everyone stays far away from this company, the communication is awful, they only think about themselves.
11 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Thank you for your review. I am sorry to hear that you are not happy with the service you have received. We'd like the opportunity to resolve any issues you are experiencing; therefore, your details have been passed to our management team and someone will be in touch with you directly.
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Brilliant really helpful
7 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Ishitah Jeebun was very helpful…
Ishitah Jeebun was very helpful customer seevice was great 👍
7 mai 2026
Avis spontané
Réponse de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
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