Really happy with the service I received from Jonathan k when buying my new car. He was friendly, helpful and professional throughout the whole process and made everything really straightforward a... Voir plus
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Car was not prepared/ ready at the appointment time to collect. Seats were stained and exterior still being cleaned. When discussing the purchase before requesting collection at Bolton, I asked the... Voir plus
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Searching on AutoTrader pointed me towards a listing on Carsa. The vehicle was in Birmingham at the time but they quickly had it transferred for free to their Bolton branch for my test drives. Without... Voir plus
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Hundai santa FE is very nice family car. I am enjoying driving its no problem in car all functions work properly no complain thanks for carsa I am lucky I choose carsa motors in bolton thanks again..... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Écrit par l'entreprise
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Coordonnées de contact
Morris Street, BL2 2BL, Bolton, England, Royaume-Uni
- 02046402203
Summer price drops
3,8
Bien
75 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Paid £39 to reserve a car that turned…
Paid £39 to reserve a car that turned out to be "double reserved" 👍🏼 great job
25 juillet 2026
Avis spontané
Réponse de Carsa - Bolton
Dear Maffs Eds,
We’re sorry to hear about your experience with the reservation and understand how frustrating this must have been. This is not the standard we aim to provide, and we will review our reservation processes internally to help prevent this from happening again.
Best Regards,
The Carsa Team
Everything went to hell in 24 hours
All was well with the test drive. But when I got back home. Found out the 12V battery was dead. This was in a car which was serviced at the same dealership a month earlier. Then found out that they have not disconnected the previous owner from accessing the car with his account. So he can switch on my climate control whenever he wants. To top it all off the FREE Warranty they offered for 90 days does not specifically cover the 12V battery. Avoid at all costs if you can...! Horrible experience for a new car 🚨
25 juillet 2026
Réponse de Carsa - Bolton
Dear Vinodkanna,
Thank you for your review and kind words. We're delighted to hear that Ibby made the process quick and easy for you.
Best Regards,
The Carsa Team
Mez was excellent
24 juillet 2026
Avis spontané
Réponse de Carsa - Bolton
Dear Frank,
Thank you for your review and your kind words about Mez. We're delighted to hear you had such a positive experience.
Best Regards,
The Carsa Team
4th car from Carsa
4th car from Carsa, the guys here at Bolton branch are always top. Thanks for the sale and hope to see you again.
23 juillet 2026
Réponse de Carsa - Bolton
Dear Mahid,
Thank you for taking the time to share your experience and for choosing Carsa again for your fourth car. We’re delighted to hear that the team at our Bolton branch have consistently looked after you so well. We truly appreciate your loyalty and look forward to welcoming you again in the future.
Best Regards,
The Carsa Team
Warning Avoid Carsa at all costs.
Avoid Carsa.
My experience has been nothing short of terrible.
Since buying my car, I discovered multiple faults, including an engine warning light that their mechanics failed to fix despite several attempts. Once I reported the issues, I was largely ignored, despite chasing almost daily. I eventually had to turn up at the dealership in person just to get someone to take notice.
It took over three months from the date of purchase to finally have the car rejected.
If you're considering buying from Carsa, I'd strongly recommend thinking twice. Good customer service isn't tested when everything goes right—it's tested when something goes wrong. Based on my experience, I wouldn't trust them again and wont be buying another car from Carsa, or recommening them to anyone else.
As i can't reply to your message how about you reply to my emails instead of a review. You still owe me money.
23 juillet 2026
Avis spontané
Réponse de Carsa - Bolton
Dear A S,
We’re very sorry to read about your experience and the issues you describe with your car and the support you received. This is not the standard of service we aim to provide, and we understand how frustrating it must have been for you to feel ignored and to go through such a prolonged process. We are reviewing the handling of situations like this, including our communication and after-sales support, to help prevent similar experiences in future.
Best Regards,
The Carsa Team
Nothing went right for this purchase &…
Nothing went right for this purchase & it's extremely disappointing when you spend a lot of money on a car and travel from Ireland to complete a purchase, that the basics are missing.
- The car had supposedly been serviced 3 days prior to buying, no indication in the service booklet and there was a low pressure warning for one tyre.
- The battery hadn't been charged and the fuel tank was almost empty.
- The car wasn't cleaned or valeted to a high standard.
- The car was missing all of the floor mats, this was not mentioned anywhere in the advert or during the conversation with the sales team.
- The sales person dealing with my transaction found most tasks a challenge which slowed everything down.
- Despite pointing out a number of these issues during the test drive and asking for them to be addressed the tyre pressure wasn't fixed and the battery wasn't charged while I waited 5 hours for the bank transfer to complete.
The Bolton manager Hamza was good to deal with but I can't overlook these issues.
21 juillet 2026
Réponse de Carsa - Bolton
Dear Aidan,
We appreciate you taking the time to share such detailed feedback and we are very sorry to hear about your experience. The issues you describe around the car’s preparation, missing floor mats, and the handling of your handover and test drive, especially after travelling from Ireland, fall well short of the standard we aim to provide. We’re pleased to hear that you found the Bolton manager Hamza good to deal with, and we will be reviewing your comments with the team at Bolton to help prevent similar situations in future.
Best Regards,
The Carsa Team
Had the best experience at Carsa Bolton…
Had the best experience at Carsa Bolton with ILYAS who went above and beyond for my new car and went as far as coming in on his day off to accommodate for us ! Thanks so much
23 juillet 2026
Avis spontané
Réponse de Carsa - Bolton
Dear Alarna,
Thank you for taking the time to share your experience. We're delighted to hear you had such a positive visit at Carsa Bolton and that Ilyas went above and beyond for you, even coming in on his day off. We really appreciate your kind words and hope you enjoy your new car.
Best Regards,
The Carsa Team
Réponse de Carsa - Bolton
Dear Dell,
Thank you for taking the time to share your experience. We're pleased to hear you had a good experience at our Bolton branch and appreciate your 5-star rating.
Best Regards,
The Carsa Team
Now Satified
Initially ive been a bit unsatisfied with my service as like it to be a nice experience, however due to staff member Ibby we turned this around, excellent staff member in my opinion. Cheers Ibby
21 juillet 2026
Avis spontané
Réponse de Carsa - Bolton
Dear Colin,
Thank you for taking the time to share your experience. We're sorry to hear you were initially unsatisfied, but we're very pleased that Ibby was able to turn things around for you. We'll be sure to pass on your kind words and recognition.
Best Regards,
The Carsa Team
The conversations over the phone were…
The conversations over the phone were brilliant. I was going back and forth deciding using car finance or bank transfer. Liam was very patient at every step.
16 juillet 2026
Réponse de Carsa - Bolton
Dear Isaac,
Thank you for taking the time to share your experience. We're delighted to hear that your phone conversations were so helpful and that Liam was patient and supportive while you explored your payment options. Your feedback is greatly appreciated.
Best Regards,
The Carsa Team
Mez was really helpful and explained…
Mez was really helpful and explained everything in detail. Happy with the service
20 juillet 2026
Avis spontané
Réponse de Carsa - Bolton
Dear Pat,
Thank you for taking the time to share your experience. We’re delighted to hear that Mez was really helpful and that everything was clearly explained. It’s great to know you’re happy with the service.
Best Regards,
The Carsa Team
Informative and helpful from Mez
Informative and helpful from Mez, sorted all documents etc for us
20 juillet 2026
Avis spontané
Réponse de Carsa - Bolton
Dear S I,
Thank you for your review and kind words. We’re delighted to hear that Mez was informative and helpful, and that everything was handled smoothly with your documents.
Best Regards,
The Carsa Team
Réponse de Carsa - Bolton
Dear Patrick,
Thank you for taking the time to share your experience. We're pleased to hear you found our sales staff pleasant and helpful, and we appreciate your positive feedback.
Best Regards,
The Carsa Team
My experience was great with lewis help…
My experience was great with lewis help me out a lot will definitely recommend people to go there
18 juillet 2026
Avis spontané
Réponse de Carsa - Bolton
Dear Matt,
Thank you for taking the time to share your experience. We're delighted to hear that Lewis was able to help you and that you would recommend us to others. Your feedback is really appreciated.
Best Regards,
The Carsa Team
Very smooth service from start to…
Very smooth service from start to finish, Amin was very professional and thorough throughout.
19 juillet 2026
Avis spontané
Réponse de Carsa - Bolton
Dear Flynn,
Thank you for taking the time to share your experience. We're delighted to hear everything went smoothly from start to finish and that Amin was professional and thorough throughout. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Mez was really helpful and ensured my…
Mez was really helpful and ensured my buying experience was smooth and fast. Definitely recommend!
19 juillet 2026
Avis spontané
Réponse de Carsa - Bolton
Dear Ellie,
Thank you for taking the time to share your experience. We're delighted to hear that Mez was really helpful and that your buying experience was smooth and fast. We truly appreciate your recommendation.
Best Regards,
The Carsa Team
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