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Lisez les avis des autres

Noté 5 sur 5 étoiles

1st time ordering from Carsosa and was pleasantly surprised after reading other reviews. My experience couldn't have been better. Was kept upto date via WhatsApp and unit arrived before it was suppos... Voir plus

Noté 1 sur 5 étoiles

I bought a stereo for vw polo but unfortunately it is faulty and switches on by itself and drains the battery and it dosent turn on/off with iginition and bluetooth dosent work. This is coming from a... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Been trying to get in contact since March about my screen not working after only having it 6 months. the product was ideal at first, but seems to just be going downhill and no sign of help from the br... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

My daughter bought an apple car play from Carsosa. It didn't arrive with proper instructions and replacement kit. It had many cables therefore we weren't sure which cables were suitable for it. We... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'accessoires automobiles

Écrit par l'entreprise

Us at Carsosa truly take pride in providing a range of high quality Apple CarPlay, Android Auto and entertainment products aimed at improving your daily driving experience. Our brand was born out of a collective goal: providing a range of exciting, high quality units all on a convenient and easy to navigate platform.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

125 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,9

Tous les avis

(125)

25 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

All I could say is I’m made up on first…

All I could say is I’m made up on first views of it the product was delivered later than I thought but it wasn’t their fault I’d say as it is the Xmas time of year no was delivering things it’s easy to install quick really if uno what’s what anyone can do it no need to go anywhere and the support I had throughout the chat I had on WhatsApp was good they made sure it was the right one it worked with everything

27 décembre 2024
Avis spontané
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Réponse de Carsosa

Hi James,

Thanks so much for the great feedback! Really glad to hear you’re happy with your new setup and that everything went smoothly once it arrived. We appreciate your patience with the delivery delays over Christmas, and it’s great to know the WhatsApp support helped get you sorted.

Many thanks,
Rich @ Carsosa

Noté 5 sur 5 étoiles

Bought product on 10th December and…

Bought product on 10th December and shipping was longer than stated but that’s the not a problem when we were coming up to the Christmas period. When product arrive packaging was great and all in tact. Install was very simple with the help of the YouTube tutorial and product works amazingly and as stated on the website. Would totally recommend.

26 décembre 2024
Avis spontané
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Réponse de Carsosa

Hi Oscar,

Thanks so much for your lovely feedback! I’m really glad to hear everything arrived safely and that the installation went smoothly with the help of our YouTube guide. It’s great to know the product is working perfectly and that you’d recommend us.

Many thanks,
Rich @ Carsosa

Noté 5 sur 5 étoiles

Truly a professional

Truly a professional! He left my car looking brand new with a clean install! I highly recommend!

21 décembre 2024
Avis spontané
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Réponse de Carsosa

Hi Kike,

Thank you so much for the great feedback! Really happy to hear you’re pleased with the clean install and overall result. We truly appreciate the recommendation and your support.

Many thanks,
Rich @ Carsosa

Noté 5 sur 5 étoiles

Best in the business

Best in the business. Highly recommended.

16 décembre 2024
Avis spontané
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Réponse de Carsosa

Hi Jojo,

Thanks so much for the kind words and recommendation! Really glad to know you had a great experience with us.

Many thanks,
Rich @ Carsosa

Noté 5 sur 5 étoiles

I was really satisfied with my…

I was really satisfied with my experience hence the reason I gave 5 stars, I would recommend it to anyone else who needs servicing as the person is a friendly and helpful person.

19 décembre 2024
Avis spontané
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Réponse de Carsosa

Hi Stephane,

Thank you so much for the 5-star review and recommendation! Really glad to hear you were happy with the service and found the experience friendly and helpful.

Many thanks,
Rich @ Carsosa

Noté 1 sur 5 étoiles

I ordered an Apple CarPlay for my car…

I ordered an Apple CarPlay for my car and it says delivery should take 4-7 days and it’s now been 11 days and it hasn’t been shipped yet! I also looked up reviews on the delivery company they are using and people are saying it’s a scam so I’m quite worried the whole thing is a scam!

14 décembre 2024
Avis spontané
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Réponse de Carsosa

Hi!

I completely understand your concern and I’m really sorry for the delay with your order. We’ve had a few shipping hold-ups recently due to stock turnover, but I can confirm your order is genuine and will be dispatched shortly.

Carsosa is a registered UK business, and we use a range of couriers depending on destination and parcel size.

Many thanks,
Rich @ Carsosa

Noté 5 sur 5 étoiles

so far so good

so far so good

12 décembre 2024
Avis spontané
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Réponse de Carsosa

Hi,

Thanks so much for your feedback! Glad to hear everything’s going well so far. If you need any help with setup or tips for getting the most out of your unit, we’re always happy to assist.

Many thanks,
Rich @ Carsosa

Noté 5 sur 5 étoiles

would recommend

great product, really helpful, not hesitant about their warranty. my little fiat looks a lot better now too!

28 novembre 2024
Avis spontané
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Réponse de Carsosa

Hi Evie,

Thank you so much for the lovely feedback! Really glad to hear you’re happy with the product and that your Fiat’s looking even better now. We’re always here if you ever need help or support under your warranty.

Many thanks,
Rich @ Carsosa

Noté 4 sur 5 étoiles

great customer service

Had trouble installing and running but customer service was very helpful with clear instructions. The CarPlay is working great and happy to have used this company. Only downside was I was offered a free phone holder with my order which I selected but never came which was disappointing.

15 novembre 2024
Avis spontané
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Réponse de Carsosa

Hi Brenda,

Thank you so much for your feedback! I’m really glad to hear our team could help get everything up and running and that your CarPlay is now working perfectly.

Many thanks,
Rich @ Carsosa

Noté 5 sur 5 étoiles

5*/5*

The Carplay system fits perfectly in my 2012 Polo R-line, achieving a modern look in an older car! Was really easy to install and would definitely recommend!

3 novembre 2024
Avis spontané
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Réponse de Carsosa

Hi Aaron,

Thanks so much for the great feedback! Really glad to hear the CarPlay system fits perfectly in your Polo R-Line and that the install went smoothly. It’s amazing how much of a modern upgrade it gives to the interior. Appreciate the recommendation!

Many thanks,
Rich @ Carsosa

Noté 5 sur 5 étoiles

Loved it

Loved it. Recommend!!

19 octobre 2024
Avis spontané
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Réponse de Carsosa

Hi Ayan,

Thanks so much for the great feedback! Really glad to hear you loved it and appreciate the recommendation.

Many thanks,
Rich @ Carsosa

Noté 5 sur 5 étoiles

Arrived quickly and good quality.

Arrived quickly and good quality.

2 octobre 2024
Avis spontané
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Réponse de Carsosa

Hi Amelie,

Thanks so much for your feedback! Glad to hear your order arrived quickly and that you’re happy with the quality.

Many thanks,
Rich @ Carsosa

Noté 5 sur 5 étoiles

Very good product

Very good product, easy to install and amazing quality

17 septembre 2024
Avis spontané
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Réponse de Carsosa

Hi Jakob,

Thanks so much for your great feedback! Really glad to hear the installation was easy and that you’re impressed with the quality. Enjoy the new setup!

Many thanks,
Rich @ Carsosa

Noté 5 sur 5 étoiles

Amazing product and was delivered very…

Amazing product and was delivered very fast 10/10

13 mai 2024
Avis spontané
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Réponse de Carsosa

Hi Tyler,

Thanks so much for the awesome feedback! Great to hear your order arrived quickly and that you’re loving the product. Really appreciate the 10/10!

Many thanks,
Rich @ Carsosa

Noté 5 sur 5 étoiles

Great car play screen and customer…

Great car play screen and customer service

30 avril 2024
Avis spontané
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Réponse de Carsosa

Hi there,

Thanks so much for your kind feedback! Really glad to hear you’re happy with both the CarPlay screen and our customer service.

Many thanks,
Rich @ Carsosa

Noté 5 sur 5 étoiles

MK6 Golf best purchase

I've had the VolksWagen CarPlay radio for my MK6 Golf for almost a year now, and it's the best purchase I've made for my car. It fits perfectly and comes with all necessary adapters making it a simple plug-and-play installation. It has made the interior look and feel modern without looking out of place.

13 septembre 2024
Avis spontané
Logo de Carsosa

Réponse de Carsosa

Hi Dawid,

Thanks so much for the amazing feedback! Really glad to hear you’re still loving your CarPlay system after nearly a year and that it’s been such a great addition to your MK6 Golf. It’s always nice to see how much these upgrades can modernise the interior while keeping that OEM look.

Many thanks,
Rich @ Carsosa

Noté 2 sur 5 étoiles

The company communication was not great…

The company communication was not great at all took weeks for reply’s to any question or problems I had, it took a while for my screen and camera to arrive but when they did I got the screen fitted and it’s great however the camera does not work at all and could not get it connected to the car or screen itself one bit
(still not working now so was removed)
While my parcel was sent out it too a very long time and my messages never got answered however when I rang them through the company number on WhatsApp a gentlemen picked up and got it sorted for me as quick as he could he explained the issue and why I was waiting so long( not all my order had been delivered to the warehouse) after the phone call the man got it done and my order arrive with 1-2 weeks.

13 septembre 2024
Avis spontané
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Réponse de Carsosa

Hi Emma,

Thank you for taking the time to share such detailed feedback. I’m really sorry again for the delays you experienced and for the trouble with your reverse camera. We’ve had a few stock timing issues in the past, but I’m glad our team could finally get your screen delivered and sorted for you.

Regarding the camera, please email support@carsosa.com with your order number, and I’ll arrange for a replacement or guide you through a quick connection check to get it working properly.

Many thanks,
Rich @ Carsosa

Noté 5 sur 5 étoiles

5/5!

Bought for my boyfriend as a gift. He loves it. Easy installation, great software and reliable.

Definitely recommend

13 décembre 2023
Avis spontané
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Réponse de Carsosa

Hi Lois,

Thanks so much for the lovely feedback! Really glad to hear your boyfriend loves the gift and that the installation and software experience have been smooth. Really appreciate the recommendation too.

Many thanks,
Rich @ Carsosa

Noté 4 sur 5 étoiles

Honest traders

Delivered on time and was as easy to fit as the ad promised.
Great company with great product at reasonable prices.

9 octobre 2023
Avis spontané
Logo de Carsosa

Réponse de Carsosa

Hi John,

Thanks so much for your kind words! Really glad to hear your order arrived on time and that the installation was as straightforward as expected. We truly appreciate your support and positive feedback.

Many thanks,
Rich @ Carsosa

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