Carverse Avis 

298
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a really good experience. Communicating with Katie was easy and informative. She explained each step of the process to me clearly and answered all of my questions, which gave me confidence in th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Katie right from the moment we walked through the door made it easy and pleasant and it has been a very pleasant experience. She found us the right car to suit our needs and listened to everything w... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

bought car through heycar from carverse,all went rly quick and smoothly,car was 3hours travel from my home so i used home delivery option,because im busy person,did few calls and chauffeur came wit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent experience shopping at Carverse. No pushy salespeople pouncing as soon as you arrive and following you round. They let you have a look around the dealership with no pressure at all. Ryan was... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

At Carverse, you can buy premium used vehicles from our Used Car Supermarket located on Norton Way North, Letchworth, Hertfordshire, SG6 1BL. Or you can purchase from the comfort of your home using our buy online service - simply select your vehicle, pay in full or apply for finance, and then arrange home delivery or collection. We have hundreds of vehicles in stock, all of which are available to view and test drive. Every used car comes with 90 day warranty, and has had a vehicle inspection as part of our car quality promise. If you are looking to sell your vehicle, you can use our valuation tool on our website. You can then decide whether to part exchange, or sell out right. We also sell a wide range of car care products and services to keep your car looking prestine. These include service plans, extended warranty, GAP insurance, SMART Repair and Autoglym Lifeshine. If you have any queries, please don't hesistate to contact our team on 01438 583607, or email info@carverse.co.uk.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

298 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,7

Tous les avis

(298)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great experience

Great experience, Ryan was professional throughout, not pushy at all, made the whole experience plain sailing

9 décembre 2023
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Réponse de Carverse

Good afternoon Gillian, thank you for the 5 stars! We will be sure to pass on your compliments. Take care - carverse.

Noté 5 sur 5 étoiles

Found a car that I thought I would love…

Found a car that I thought I would love and went for it. I went through all the entire purchase and and post-sale with Katie, who was very professional and extremely helpful and understanding making sure I was totally satisfied with may new car.

1 décembre 2023
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Réponse de Carverse

Good morning Ana, thank you for the 5 stars we are glad you found the car you love from us here at carverse! All the best - carverse

Noté 5 sur 5 étoiles

Excellent experience shopping at…

Excellent experience shopping at Carverse. No pushy salespeople pouncing as soon as you arrive and following you round. They let you have a look around the dealership with no pressure at all. Ryan was fantastic, and when we couldn’t test drive the car we’d seen online, he recommended a great alternative for us. We felt like we paid a fair price for our new car, and it was ready for us to collect the next day.

10 décembre 2023
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Réponse de Carverse

Good morning, thank you for the 5 stars, we are very happy that you had an excellent experience shopping with us here at carverse and hope you are enjoying your new car! Take care - carverse.

Noté 5 sur 5 étoiles

Best experience ever buying a car

Best experience ever buying a car. 1st time having a car delivered to my doorstep and could not believe how easy it was to do everything over the phone when trading a car in. Well done Tom and Wayne.

6 décembre 2023
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Réponse de Carverse

Good morning Anthony, thank you for the 5 stars1 We are so happy that this was your best experience buying a car! We will be sure to pass on your compliments. Take care - carverse.

Noté 5 sur 5 étoiles
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Réponse de Carverse

Good morning Mr S Bull, thank you for the 5 stars! Glad you had an excellent service with us. Take care - carverse

Noté 5 sur 5 étoiles

Katie was very helpful

Katie was very helpful, was very informative and put me at ease to make my decision over purchasing the vehicle. She has a calm, respect and engaging personality and I felt totally at ease in her presence, a real asset to you.

30 novembre 2023
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Réponse de Carverse

Good morning Doug, thank you for taking the time to write us such a kind review. We will be sure to pass on your compliments. Take care - carverse

Noté 5 sur 5 étoiles

Going above and beyond

Very helpful staff, I bought the vehicle online without viewing it and so the team had to provide extra information and videos regarding condition, which they did without any fuss. They also collected me from the station to take me to the garage on collection day, and gave me a coffee while they prepared the paperwork. The wife was delighted with the vehicle.

1 décembre 2023
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Réponse de Carverse

Good morning Dave, thank you for the 5 stars and kind words. We are very happy we could help and look forward to welcoming you back again soon. Take care - carverse.

Noté 4 sur 5 étoiles

Friendly and welcoming

Carverse were friendly and welcoming. The sales person I dealt with Flo, had a no pressure approach to the whole experience.
I was given a fair albeit slightly low valuation for my trade in, and there initially was no budging on a deal on the day. However, when I called back, there was a little wiggle room for a deal, which they ended up accepting.

13 novembre 2023
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Réponse de Carverse

Good morning Kevin thank you for the 4-stars! Happy you had a good experience with us. Take care - carverse

Noté 4 sur 5 étoiles

Flo was very friendly and the showroom…

Flo was very friendly and the showroom were very accommodating. Would give a 5, but nothing’s perfect. 😉

25 novembre 2023
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Réponse de Carverse

Good morning Andy, thank you for the kind review! Very happy we could help. Take care - carverse.

Noté 5 sur 5 étoiles

Tom was very approachable with any…

Tom was very approachable with any questions. No hard sell on additional products. He even arranged for the car to be brought into the showroom for the big reveal. I would have no hesitation to use carverse again!

24 novembre 2023
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Réponse de Carverse

Good morning Ashley, thank you for the 5 stars and kind words! Happy we could help and hope to welcome you back again soon! All the best - carverse

Noté 5 sur 5 étoiles

Katie is very friendly

Katie is very friendly, helpful & informative.

16 novembre 2023
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Réponse de Carverse

Good morning Tracy, thank you for the 5 stars! Take care - carverse

Noté 1 sur 5 étoiles

Don't be tempted..

I retired in June and had never really had a nice car of my own? Always had a company car before. I found the exact 2018 V6 Diesel Jag F Pace I wanted (HJV) at carverse!!

I Spent £40 on the train getting to Knebworth on the hotest day of the year and their 200 point (or whatever they say) check, hadn't spotted the Aircon in the car wasn't working?
I then had to leave and travel back home for 2 hours..

When Carverse delivered the car a week later there was an engine management light on. The bloke that delivered it, took it away for 30 Minutes and the light miraculously disappeared.? Genius! He offered no explanation.
For the following 3 months this car was a £31k dog and ruined my big retirement holiday with my kids as we had to "limp" home for 250 miles. Ruined my summer.

Carverse took the car back twice at a massive inconvenience to me and still didnt fix it. I also had a full DPF clean done to no avail. The staff, James and Wayne, were lovely but the car was atrocious and they're now trying to sell the grey Jaguar F pace HJV for £25k. Don't go near it. Or if you do?? Ask about the turbo overboost EML.? Apparently... These faults can be remapped so they don't show up on the dash..Box clever and swerve this car.

16 juin 2023
Avis spontané
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Réponse de Carverse

We are ever so sorry that you feel this way about your experience however we did offer you a DPF replacement to remedy the issue but you kindly declined and went for the other option being a rejection of the vehicle, we have since fixed the issue with the vehicle and are retailing the vehicle on as it now fits to our preparation standards.
If you do need anything else please let us know and feel free to reach out to james.radwell@carverse.co.uk

Kind regards - carverse

Noté 5 sur 5 étoiles

Absolute 5 star service

Absolute 5 star service . I started my application in a Friday whiles on move and picked up car Monday . No messing about . Absolute happy with Carverse

21 novembre 2023
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Réponse de Carverse

Good morning Michael, thank you for the 5-star rating and for taking the time to leave us this review! Happy we could help. All the best - carverse.

Noté 5 sur 5 étoiles

Great service, happy to recommend

Recently purchased our car, and wouldn't hesitate to use Carverse again in the future. I would recommend to anyone looking for a used car, everyone I spoke to was helpful, friendly and professional.

I was able to arrange a test drive easily at a time to suit myself. Due to being heavily pregnant it was difficult for me to go back to Knebworth to collect my car, but Tom the Salesman was able to deliver it, which was brilliant service!

The car arrived at the arranged time and was very clean.....however the children managed to "fix" that fairly quickly!
Very happy - Thank you Tom and the rest of the team!

13 novembre 2023
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Réponse de Carverse

Good morning Samantha, thank you for taking the time to leave us this kind review and 5 stars! We are so happy that you enjoyed your visit with us here at carverse and hope you are enjoying your new car. We will be sure to pass on your compliments to the team. Take care - carverse.

Noté 5 sur 5 étoiles

Perfect place to buy a car 💚

I have purchased my car a week ago and received it in amazing condition 💚
Ryan helped a lot with the process and he’s very knowledgeable, I’m very happy I choose Carverse from all aspects.
It’s the perfect place to buy a car.

9 novembre 2023
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Réponse de Carverse

Good morning Izzy, thank you for the 5 stars and kind words! Very happy we could help and will be sure to pass on your compliments to the team. Take care - carverse.

Noté 5 sur 5 étoiles

From beginning to end was pleasant to…

From beginning to end was pleasant to communicate with seller Ryan from carverse, gentleman was really helpful and experienced also very polite and explained every question I have to the details. I was very happy with my purchase and how everything vent very smooth. Highly recommend it.

8 novembre 2023
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Réponse de Carverse

Good morning Miroslav, thank you for taking the time to leave us 5 stars and such a kind review. We are happy we could help and hope to welcome you back again soon. Take care - carverse.

Noté 5 sur 5 étoiles

We’ll priced car

We’ll priced car, £2-3k less than other garages. Car in excellent order. Minor gripe…no floor mats.

1 novembre 2023
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Réponse de Carverse

Good morning Dom, thank you for the 5 stars we are very happy we could help! Take care - carverse

Noté 5 sur 5 étoiles

Katie Cambridge helped us with our…

Katie Cambridge helped us with our enquiry regarding purchasing a new family car. We had a few specifics but were open to advice and guidance. Katie was personable, professional and most importantly, listened to our needs and wants and acted upon them. Katie was approachable and ran through the entire process for us, looking at various options for us regarding payments, plans etc. We were so impressed with Katie that we have already recommended her to my in-laws. Thank you so much Katie.

7 novembre 2023
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Réponse de Carverse

Good morning Gemma, thank you very much for the 5 stars and kind words, we are very happy we could help and hope to welcome you back again soon! Take care - carverse

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