Casino Click Avis 

What didn't go wrong. I have been waiting for my redemption for close to one month now. I email them everyday, sometimes twice a day, and when you do you'll receive two different responses totally contradicting themselves.
them twice a day you get two different emails that contradict ing themselves . They all start with an apology and the words thanks for reaching out. That's their go-to language. The first email said congratulations you are in the final stages of your payout the second email on the same day said sorry for the delay we are looking into it yada yada ya.
But each email Iresponse is just a slight variation from the days 'before and they constantly contradict themselves I think they forget what they sent or their AI is not trained very well, one of the other. I don't expect to see a dime of my $2,315. And it makes me angry because I won fair and square. If this was the other way around and you didn't pay your bookie so to speak oh my God you'd have two broken legs right. I'm just at my wit's end. However something keeps telling me to continue to bug them so I do although it's probably not actually bugging them because it's probably just AI returning the emails. And when you call you do get a person a live person each time all which say the same thing just about as well. They are trained very well. They promise unconditionally that the place is not a scam and that we will receive the funds yada yada yada. It's just my numbing bullshit. Sorry for the blatant not very nice language but as you can imagine I am furious and well at this point just jaded. Never will I spend a dime oncasino.click and I beg you not to give them a penny either it is money wasted.

This site is absolutely amazing I would recommend anyday

This site has a lot of variety of games to choose from and the customer service received is prompt and helpful. One of my favorite online casinos.

DO NOT SPEND YOUR MONEY AT THIS SCANDALOUS, scheming "casino"
I won $40 in a bonus round and they refused to credit it to my account. Going to try and post a photo for proof.

Not Well, still waiting on redemption, verification taking longer than the 48 hrs they've said and this isn't including the weekend that's passed.

Finally, Kyc went thru Wed, Oct. 22 at 8am but now I'm still waiting to be redeemed now its Thurs, Oct. 23 at 7:30pm

Its Oct 28, and im still waiting for redemption to be approved. Just ain't right.

this is my favorite site. beat games

Slowest paying socail casino by far. Customer support is as helpful as a bot. Kyc took 5 days even though after you finish, kyc says its up to 48 hours. Then clowns in Customer support says a 3 days. If you have to send a document. They will wait 24hrs to view it. I won my funds Oct 1st and had all my kyc infor to them by the 3rd. Kyc wasn't completed until the 9th or 10th. Then the redemption process. Long story short, this took 5 business days when they say it should take 3. 3 days is too long considering other casinos gets it accepted the day or day after you send in request. Customer support is a joke and worthless. Then once I got the redemption approval, in the email it i should expect in my account between 5-10 business day. I dont know why I contacted support because I only end up getting upset to their scripted response. Walter is the first rep whose name wasn't 4 letters which I thought was strange and I called them out, now all of a sudden Walter appeared. But Walter tells me it will be a minimum of 10 business days. If it takes a 10 business days it will be around Halloween and I won $100 on October 1st. I hate this Casino and will play their free play forever refusing give them a 1$ more profit. I wouldn't be surprised if they find a way not to pay. Again I hate this Casino. The only Casino I can say this. Kyc is a joke, customer support is pathetic, Redemption department is pathetic joke if they take 10 business days.

This used to be my favorite site to gamble on. I loved their variety of slots and the overall look and quality of the games. With my 1st win it took several attempts to complete the verification process but I still got my money within a couple weeks. Since then each time it has taken longer and longer. They owe me $550 currently and I requested it over a month ago! Each time I call they tell me my request has been escalated and there is nothing more they can do. Sadly I won’t be depositing here again.

This is hands down my favorite! Original games, huge selection to pick from, and fast customer support that is always there to help. Fast redemption process too!

Great customer service good Graphics overall a very fun time

Waiting over 2.5 months for a $100 redeem. Live chat just keeps telling me they are moving my request up

I've been waiting over a month for my redemption. It's absolutely absurd and unprofessional. Don't play here!

This used to be my favorite site due to game variety mainly. Verification process took a little longer than most as well as my 1st redemption which took about 2 weeks but i finally received the money. Since then I have had 2 more decent wins and each time the process to redeem my winnings has taken longer than before. They owe me $550 and I put in my request over a month ago. When I have contacted support to ask about the delay I am always told they have personally escalated my request and there is no more they can do. I have spoke to them once a week and still nothing. I will no longer give them my business.

Still Waiting After 3 Months – Feels Like a Total Scam
I won a prize from Casino Click Online Casino over three months ago, and I still haven’t received my payout. Since then, all I’ve been getting is the same scripted responses: “It’s being processed,” “It’s on the way,” or “Just a little longer.” It’s clear at this point that I’m just being given the runaround.
They’ve shown zero accountability, and I’m starting to seriously doubt I’ll ever see the prize I rightfully won. I’ve kept records of all communication, and I’ll be filing a complaint with the Better Business Bureau and other relevant authorities because players deserve better.
In my opinion, Casino Click is not trustworthy. People need to know what they’re getting into before depositing money or playing here. Be cautious — this platform feels like a complete scam.

They did finally pay after like 45 days .... Completely ridiculous but they paid.

Worse site ever I'm still waiting on my redemption from sept.30

Do not spend money on this site. They have not answered any messages for over a month as I try to collect my payout they owe me. Do not trust this site they will take your money.

edit: they will reply here but can’t reply via email!!! weird!

I would give it zero stars if I could!!! I won $500 on 9/11!!!! I did the KYC verification, which took over a week and then they said the funds were sent to my account. I should have it within 5 to 10 business days. It’s been 12 business days. I still do not have my money. I have contacted them numerous times and they just keep telling me they’re working on it. I don’t know that I’ll ever receive my money!!!!! I have played and cashed out at other casinos and gotten my money the very next day no issue….this is literally the ONLY casino out of about 30 or 40 that I’ve played in the past couple of months that I’ve had an issue with!!!! stay away!!!!

Contacted customer support over a week ago on 9/19/27. I was told someone would get back to me in 3 days. That didn’t happen. I was told that many people are having problems with the system, glitching, and people not being able to redeem coins. I requested a refund of my initial purchases, due to the fact that I would never be able to be paid out. I was told that was a legitimate reason and the funds would be on their way after somebody responded to me.
Highly disappointed but now I understand why once I saw the rating on trust pilot. I tried to figure out how to post screenshots of my messaging with customer support, I couldn’t figure out how to post them to my screen here.

Warning… Stay away, stay away, stay away! I’ve been taking advantage of.

I truly wish I could rate this company lower. Do not waste your time playing here. You will be beyond frustrated with their KYC and redemption processes. They will attempt to deny and delay your KYC as much as possible including and up to misreading documents and bank statements. Withdrawing has been much worse. Started a withdrawal request on 9/17 already being fully kyc approved. Received a response on 9/24 that my requested form of withdrawal was "under maintenance" and they would process it to my card instead within 5 to 10 business days. It is now the 12th business day on 10/10 and I have not received the funds. It has been over 3 weeks and supports only response is "it has been escalted". Do not consider playing here it is a complete waste of your time and there are plenty of competent sites other than this to enjoy. If I ever receive my funds I'll update to disclose that. But there is no conceivable way this company should stay in business with this model.

Update: I did eventually get paid out by them after 1 MONTH of waiting, but not in a lump sum it was a bunch of small deposits paid into my account for the correct total amount. Very strange and I will absolutely not recommend playing here and I will not again