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Casino Click Avis 

584
TrustScore 3 sur 5

2,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great Customer Service from the agent, they help resolved problem, Absolutely love this casino! beside a great customer service they also have all my favorite slots as well as the classic table games!... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Much Better Options I have played on this site and quite a few others. The games are noticeably and obviously tighter than other sites from my experience. You are going to lose in the end any... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Slots they offers are fun, n pretty loose, wveryone likes that!!! Customer service are always quick to response! Even though redemption are slow, i cannot complain, every casino has it rule n i reciev... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Horrible place when you win, only way to cashout is Bitcoin or wire transfer and i placed a Bitcoin redemption request over a week ago and still don't have it. Message support and they say 3 business... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Casino
  2. Casino en ligne

Écrit par l'entreprise

🇺🇸 Join now to a new Sweepstakes Casino & Play for Free! 🎰 Exclusive Games 🎁 Daily Free SC Spins 🔥 Daily special packages with extra SC 🕒 24/7 Support


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

584 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,8

Tous les avis

(584)

355 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I was verified very quickly

I was verified very quickly. My withdrawal was processed within 24 hours. It hasn't reached my bank yet. But I know that can take a few more days

Update. Money was in my bank the following working day :-)

6 octobre 2025
Avis spontané
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Réponse de Casino Click

Hi Callen,

Thank you so much for the wonderful 5-star review!

We're really happy to hear that your verification and withdrawal process went smoothly and quickly.

Thanks again for the update and for taking the time to share your experience. We're glad to have you with us!

Noté 1 sur 5 étoiles

awful redemption time

at this point, I am done with the site. I made a redemption on September 19. It took up until November 4 for it to finally get approved and be sent to my bank account. They said it would take a max of 10 days to get to my bank account and here it is of course day 12 about to be day 13 and still nothing in my bank account. I’ve never been more gaslit by a company like this in my life all you ever do is get to run around and tell you to support customer service while they don’t ever respond half of the time and when they do, it’s the same answerand doesn’t do anything to actually help the situation at this point. I don’t even think I’m gonna get my money.

20 novembre 2025
Avis spontané
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Réponse de Casino Click

We’re sorry to hear about the delay you’ve experienced. Unfortunately, we’re unable to assist through Trustpilot since we don’t have any information about your account here.

Please reach out to our customer support team directly at support@casino.click so we can review your case and provide a proper resolution.

Thank you for your patience, we’d like to get this sorted for you as quickly as possible.

Noté 4 sur 5 étoiles

great game selection

great game selection, however a few other sites have more rewards and free spins to offer

19 novembre 2025
Avis spontané
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Réponse de Casino Click

Hi Grace,

Thanks so much for your review! We're really glad to hear you’re enjoying our game selection.

We appreciate your feedback about rewards and free spins as well, we’re always looking for ways to improve, and insights like yours help us shape future updates.

Thanks again for taking the time to share your thoughts.

Noté 1 sur 5 étoiles

I have redeemed a little giftcard…

I have redeemed a little giftcard redeem of only 60 dollars on the 12th they told me 3 business days. It don't count weekends.so I contact them today. They are still telling me 3 business days. Horrible redeem time super slow. Don't recommend. Will update if I get my redeem today as how they told me I would get it today

17 novembre 2025
Avis spontané
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Réponse de Casino Click

Hi Amber,

Thank you for your feedback. I can confirm that your $60 gift card redemption was approved on the 18th of this month. Please check your email inbox, and if you don’t see it there, kindly check your spam or junk folder, as it may have been routed there by mistake.

If you still have trouble locating your gift card, don’t hesitate to reach out to us, we’ll be happy to assist further. We appreciate your patience and hope this resolves the issue quickly.

Noté 5 sur 5 étoiles

Fun and easy to play.

Fun and easy to play.

12 novembre 2025
Avis spontané
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Réponse de Casino Click

Hi Akilah,

Thanks so much for the 5 star review! We’re thrilled to hear you’re enjoying the games and finding them fun and easy to play. We really appreciate your support and hope you keep having a great time at Casino.Click!

Noté 3 sur 5 étoiles

Frustrating Bitcoin Redemption Process

Submitted a Bitcoin redemption on Nov 10th — almost 48 hours later, still nothing. My KYC has been verified and approved since May 2025, so delays shouldn’t be an issue. Support says it can take up to 3 business days for approval plus another 3 days to hit my wallet, which makes zero sense for Bitcoin. Starting to see why there are so many complaints about Casino.Click’s payout times.
I'm only giving it three stars because I do love the game variety if it wasn't for the redemption process it would probably be my favorite casino.

10 novembre 2025
Avis spontané
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Réponse de Casino Click

Hi Mary,

Thank you for your honest feedback. We’re truly sorry for the frustration you’ve experienced with your Bitcoin redemption. We understand how important fast and reliable payouts are, and we’re continuously working to make this process smoother and faster for all players.

It’s great to hear you enjoy our game selection, that means a lot to us. We appreciate your patience and your balanced review, and we’ll use your comments to keep improving.

Noté 3 sur 5 étoiles

😀😀CasinoClicks Returning Customer 😀😀😃

Casino click.com I am returning customer .

So far casinoclick.com is the only online casino which makes available some of my favorite and exclusive games available only at this casino . My Entertainment is fulfilled with interesting slot play like *" Joe joker

I'm always excited to play at CasinoClick.com

6 novembre 2025
Avis spontané
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Réponse de Casino Click

Welcome back to Casino Click! We’re glad you’re loving the exclusive games like Joe Joker. Always great to have you playing with us, good luck and have fun!

Noté 1 sur 5 étoiles

Scam!!

I have been waiting for my winnings to be approved for 5 business days. I have repeatedly been in contact trying to figure out if this whole thing is a scam. I won $1200 and they said it would have it approved in 3 days. I mentioned how long people in reviews have said that they are waiting for their redemptions and I was told that they fixed the issue. Apparently not!! I feel as though Im getting the run around. Other sites that I've won out has paid out by now. Judging by other reviews on this page, it sounds like they aren't going to even pay out. If they aren't going to pay out then just say it! This site sucks and so does their customer service!

4 novembre 2025
Avis spontané
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Réponse de Casino Click

Hi Jamie,

We’re sorry to hear about your frustration and really appreciate your patience. We’ve checked your account and can confirm your redemption was approved on November 6th. Please note that after approval, it can take up to 10 business days for the funds to reflect in your account.
Rest assured your payment is on its way. If you need any further assistance, please don’t hesitate to reach out to us at support@casino.click .

Noté 1 sur 5 étoiles

They don't pay out!

Won their GRAND PRIZE of $200 on their free plays. They only paid me $5.00. Their policy states that the free plays are capped according to them. Reached out to them, to see what the issue was, and all they could do was off me a $30.00 credit. Nah, I'm good. I don't do the deceptive policies. If a person wins, they should be paid out. PERIOD. No fine print necessary. And of course I have the receipts and screenshots of the interaction with the customer service representative..

31 octobre 2025
Avis spontané
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Réponse de Casino Click

We’re sorry to hear about your experience and understand your frustration regarding the free play winnings. Please reach out to our support team at support@casino.click so they can review your account and clarify the details of the promotion. We’d like the chance to look into this properly and resolve it for you.

Noté 1 sur 5 étoiles

This casino is a scam and needs to be…

This casino is a scam and needs to be shut down immediately. This is definitely illegal for them to take money and never payout for redemptions. I redeemed on 10/06/2025 today is 10/29/2025 and I still haven’t received my money. The chat keeps saying the necessary team will email me, I have not received not one email since I’ve been writing them. It’s no way it takes this long to send money to someone’s account this is definitely not a legit casino.

6 octobre 2025
Avis spontané
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Réponse de Casino Click

Hi Tremekia,

We’re sorry to hear about your experience and completely understand your concern regarding the delay. Unfortunately, we can’t access account details through Trustpilot, but our support team can review this directly.

Please reach out to support@casino.click so we can investigate your redemption and work toward a resolution as quickly as possible.

Noté 1 sur 5 étoiles

My documents for verification are stuck…

My documents for verification are stuck "in progress" and they don't answer any of my emails, I just want money and I will leave.

10 octobre 2025
Avis spontané
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Réponse de Casino Click

Hi Kathy,

We’re sorry to hear about the delay with your verification process and understand how frustrating that can be. Unfortunately, we can’t access account details through Trustpilot.
Please reach out to our support team at support@casino.click . They’ll review your case and help complete the verification as soon as possible. Thank you for your patience. We’d like to get this resolved for you quickly.

Noté 1 sur 5 étoiles

Its wrong to upset people like thisc click!to…

I was going to update my bad review to worse, but there are so many bad reviews that it would take me too long to find my old one. Still waiting on my redemption request. It’s still in the same status- requested, so they haven’t even looked at it. Contact customer service over 5 times and they tell me the same lie every time. Everyone else on here has it typed out so I’m not going to again. Have yet to hear from the “relevant team”. I going on two months now. I’m starting to think this platform is ran by some guy in a basement or garage of his moms house who had a great idea and created a fun casino but then went broke and can’t keep up with the demands of it anymore, maybe he was getting money at first but now probably nothing because people see these reviews and aren’t going to buy and the ones who weee buying aren’t and aren’t going to be loyal to a business with this kind of unethical business practices.its not just the payout part, its the emotional distress of them stringing me along telling me their dumb response when they probably just can’t pay but don’t want to give up the little bit they get from the people who still buy from them because they.dont know yet.

28 octobre 2025
Avis spontané
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Réponse de Casino Click

Hi Becky,

We’re very sorry to hear about your experience and understand how frustrating this situation must feel. Unfortunately, we’re unable to access account information through Trustpilot, so we can’t review your case here.

Please reach out to our customer support team directly at support@casino.click. They’ll be able to review your withdrawal request and work toward a proper resolution. We truly appreciate your patience and would like to get this sorted for you as quickly as possible.

Noté 1 sur 5 étoiles

DO NOT SPEND YOUR MONEY ON THIS SITE

DO NOT SOEND YOUR MONEY ON THIS SITE! I did a redemption request on 10/03 and today is 10/25 and I still have not received my redemption after the promised 5-10 business days. Apparently they are escalating the situation to the “relevant team” but after reading reviews I see this is just what they do.

25 octobre 2025
Avis spontané
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Réponse de Casino Click

We’re sorry to hear about the delay you’ve experienced.

Unfortunately, we’re unable to assist through Trustpilot since we don’t have any information about your account here.

Please reach out to our customer support team directly at support@casino.click so we can review your case and provide a proper resolution.

Thank you for your patience, we’d like to get this sorted for you as quickly as possible.

Noté 5 sur 5 étoiles

So far I haven’t had any issues

So far I haven’t had any issues. Love the variety of games.

24 octobre 2025
Avis spontané
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Réponse de Casino Click

Hi Amber, thanks so much for your positive review! We’re glad to hear you’re enjoying the variety of games and having a smooth experience so far. We appreciate you being part of the Casino.Click community!

Noté 1 sur 5 étoiles

I have been waiting for over a month …

I have been waiting for over a month for my redemption
being told they working on it

17 septembre 2025
Avis spontané
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Réponse de Casino Click

Hi Mary,

We’re sorry to hear about the delay you’ve experienced. Unfortunately, we’re unable to assist through Trustpilot since we don’t have any information about your account here.

Please reach out to our customer support team directly at support@casino.click so we can review your case and provide a proper resolution.

Thank you for your patience, we’d like to get this sorted for you as quickly as possible.

Noté 1 sur 5 étoiles

They do not pay out redemptions

They do not pay out redemptions. The only available support is through trustpilot. You'll notice that they respond on here, but only form letter you by e-mail. This is the place to get support.

13 septembre 2025
Avis spontané
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Réponse de Casino Click

Hi Wood,

We’re sorry to hear about your payout concerns.

Please note that we don’t have access to personal account details through Trustpilot, so we’re unable to address account specific issues here. The best way to resolve this is by reaching out to our support team at support@casino.click. They can securely review your account and provide an update on your redemption.

Thank you for your understanding.

Noté 1 sur 5 étoiles

The amount of time to complete payouts…

The amount of time to complete payouts is excessively below the industry standard. They offer very few perks no matter how long you have played. The amount of spins without a single win is diabolical. A noticeable pattern occurred if my balance exceeded 300 dollars where the player return percentage was noticeably worsened. I never spent more money and played for a longer period of time at any other casino without one single processed payout. My bad.. tread lightly with this one!

24 octobre 2025
Avis spontané
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Réponse de Casino Click

Hi Jon,

We’re sorry to hear about the delay you’ve experienced. Unfortunately, we’re unable to assist through Trustpilot since we don’t have any information about your account here.

Please reach out to our customer support team directly at support@casino.click so we can review your case and provide a proper resolution.

Thank you for your patience, we’d like to get this sorted for you as quickly as possible.

Noté 1 sur 5 étoiles

What didn't go wrong

What didn't go wrong. I have been waiting for my redemption for close to one month now. I email them everyday, sometimes twice a day, and when you do you'll receive two different responses totally contradicting themselves.
them twice a day you get two different emails that contradict ing themselves . They all start with an apology and the words thanks for reaching out. That's their go-to language. The first email said congratulations you are in the final stages of your payout the second email on the same day said sorry for the delay we are looking into it yada yada ya.
But each email Iresponse is just a slight variation from the days 'before and they constantly contradict themselves I think they forget what they sent or their AI is not trained very well, one of the other. I don't expect to see a dime of my $2,315. And it makes me angry because I won fair and square. If this was the other way around and you didn't pay your bookie so to speak oh my God you'd have two broken legs right. I'm just at my wit's end. However something keeps telling me to continue to bug them so I do although it's probably not actually bugging them because it's probably just AI returning the emails. And when you call you do get a person a live person each time all which say the same thing just about as well. They are trained very well. They promise unconditionally that the place is not a scam and that we will receive the funds yada yada yada. It's just my numbing bullshit. Sorry for the blatant not very nice language but as you can imagine I am furious and well at this point just jaded. Never will I spend a dime oncasino.click and I beg you not to give them a penny either it is money wasted.

25 septembre 2025
Avis spontané
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Réponse de Casino Click

Hi Nancy,
We sincerely apologize for the delay and the frustration this experience caused. We understand how important timely payouts are and regret that our communication fell short of expectations. We’re happy to confirm that your payment has now been successfully processed to your bank account. Thank you for your patience, and we truly appreciate you giving us the opportunity to make this right.

Noté 5 sur 5 étoiles

This site is absolutely amazing I would…

This site is absolutely amazing I would recommend anyday

22 octobre 2025
Avis spontané
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Réponse de Casino Click

Hi Nicholas, thank you so much for your kind words! We’re thrilled you’re enjoying the experience and truly appreciate your recommendation. Keep Having fun playing!

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