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Lisez les avis des autres

Noté 1 sur 5 étoiles

Great food, all my cat will eat. Unfortunately, they are out of almost all the ones she eats. For a long time. A really long time. She now has Salmon Mackerel Shreds in Broth fatigue and isn’t eating.... Voir plus

Noté 5 sur 5 étoiles

My Maine Coon cats (one- Leroy- is extremely picky, I've given away SO much cat food Leroy won't eat) really like Cat Person shreds and really enjoy the broth that comes with shreds. So far I've onl... Voir plus

Noté 1 sur 5 étoiles

Placed order through Facebook advertisement. Entered my credit card information. Everything went down hill from there. Did not receive the E-mail required to set up my account. Sent messages to E-mail... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

My cat is a fan of the dry food, doesn’t care for the wet or treats. Make sure you order well in advance of running out because the length it takes to ship is terrible. I ordered a week and a half ag... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Animalerie

Informations provenant de diverses sources externes

Better food, beds, and bowls. Delivered. Explore 19 high-quality wet and dry foods, convertible cat beds and more.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

469 avis

5 étoiles
4 étoiles
3 étoiles
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N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

My cat was not eating well and was throwing up.

My cat was not eating well. He, also, had been throwing up quite a bit, often mostly watery liquid. The only thing that calmed his upset stomach was a prescription medicine that was expensive.
Seeing a commercial for natural dog food, I started looking for a similar cat product and found Cat Person’s ad. I gave it a try, starting with the wet food. My cat, Teddy, loved it mixed with his regular prescription diet, working around his dry food to find it. When I introduced the dry food, however, he shunned the wet and ate the dry. He has always preferred dry, finding wet entertaining for one go at a time. But he eats the dry and has not thrown up, since he began eating Cat Person food. He has regained some of his lost ounces. he had lost 8 Oz. of his 8Lb, which is a lot, so I am relieved! Teddy is 15 years old; I hope to have him with me for many more years. Thanks Cat Person!

5 août 2021
Avis spontané
Noté 5 sur 5 étoiles

For a happy cat, try Cat Person!

Our former shelter kitty had never finished a meal until I tried Cat Person's shreds with broth. He LOVES it. Now his dish is always licked clean, his coat feels softer, he looks leaner and his poops are way less odorous. He's a happier cat and we are so grateful.

29 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

My cats love the wet food

My cats love the wet food. They are super excited every morning when when they get their treat. Their bowls look like they have been washed and polished when they are finished. Good to the last drop!

23 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Our rescue cat

Our rescue cat, Lucy, quickly became a pretty finicky eater. She has literally turned her nose up at some pricey brands. She instantly took to your shreds, especially the fish varieties- looks like you have a customer for life!

23 juillet 2021
Avis spontané
Noté 2 sur 5 étoiles

Great Food, Terrible Reliability and No Customer Service Whatsoever

We haven't received our (EXPENSIVE) monthly subscription. It's now 3 weeks late. We emailed Cat Person on Tues because they have no phone number to talk to anyone and no customer service. It's Thursday and still no response. We will be cancelling our monthly subscription with Cat Person as we are not paying for goods not received. We can't seem to get a regular supply with the monthly subscription and have to keep running to the store because we are out of food. Took our cat to the vet because he was throwing up. The constant change in food, since we aren't reviewing our monthly order monthly, is hard on their stomach. With no one to talk to and no customer service we are cancelling our subscription.

15 juillet 2021
Avis spontané
Logo de Cat Person

Réponse de Cat Person

Hi Tricia! We're so sorry to hear that you had such a hard time receiving your Cat Person order. The last thing we want is for your cat to experience tummy issues due to frequent food switching -- we're really sorry that your sweet kitty had to go through that. I do see that one of our Customer Experience Associates was able to help you out with a replacement order, because it appears this order was lost in transit. We typically try to respond to all inbound messages within 24-48 hours, and although our reply was within that time frame, we apologize that we kept you waiting. We think everything has been taken care of, but if there's anything else we can do to help, we hope you'll let us know. We're always here and happy to step in.

Noté 5 sur 5 étoiles

Best cat food ever!!

Honestly, my cat is obsessed with this food. He legit goes crazy for it and begs for food nonstop. He eats it like a maniac, almost as fast as my dog eats her food. It’s incredible. When he finishes his bowls he doesn’t meow, he wails for more because he loves it so much. He already found a way to get into my closet and open his bag so now I have to keep it high up in a closet he can’t get to. This food has turned him into a maniac. I have never seen him love something more than he loves cat person cat food. He will be on it for the rest of his life. Jax rates it 10/10

13 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

My Max loves cat person food

My Max loves cat person food. He is really picky and is 15 years old. There was no hesitation in the transition from his old food which I thought was top quality to cat person food. I know my Max is now getting the best food. I love the convenience of delivery and the price is great with such a variety. I recommend this food for your kitties

10 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Went from losing weight to gaining weight!

Cat Person is very good about encouraging transitioning to new food, but while I always have done it in the past when the Chicken Shreds with Broth arrived I put it all in Valentina's bowl and she dived in eating unlike anytime in recent months. She had been eating less than normal for weeks and was losing weight. Nothing I tried worked and we were approaching a crisis.
She loves the broth!
This food has solved a problem we've had for months with the result being that she is gaining weight.
Thanks to Cat Person we've found her food.

3 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Having an older senior cat !!

Having an older senior cat with some early stage kidney problems, I was having problems finding food he would eat. I have been switching and buying several brands. He would eat one and then the next day, turn his nose up at it! It was frustrating beyond belief!
I switched to Cat Person foods after seeing the social media ad. I liked the high proteins and low carbs idea. Since switching, he is now eating much better and much more! He likes their kibble and eats it regularly. The wet foods have been great, especially the shredded varieties! He is now eating the entire container with little throw away. He does not like the Chicken pate but does love the Salmon and Tuna pate.
Cat Person foods have really changed his eating habits and helped him maintain his weight!!! And price wise is very reasonable!!!

3 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

We love Cat Person!

We love Cat Person! It’s super easy, affordable, and our cat gets food that’s much better for him. We’ve not had any issues and hope to never switch! Thanks, CP!

3 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

I love this brand and so does my cat!

I love this brand and so does my cat. I felt bad giving my cat the same food all over and she was getting bored too. We went from Wellness to Smalls. However, she disliked Smalls food so much she would not eat. It was also very pricey. I decided to try this brand and was amazed my cat loved it. She actually loved every pate flavor I got for her to try! I love that there is a variety of food options for her to try every single day so that she won’t get bored. The best part is the price as it is very affordable in comparison to Wellness and Smalls. The shipping is great as it takes no longer that 4 days to be delivered to me and it is delivered in a cute packaging.

3 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Amazing for my cats

My cats love cat person food. I have noticed they all seem to have a lot more energy. I love how easy it is to change up flavors to tailor the meal plan to my kitties preferences. 10/10, highly recommend.

2 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Maine Coon Approved in AZ

My Maine Coon cats (one- Leroy- is extremely picky, I've given away SO much cat food Leroy won't eat) really like Cat Person shreds and really enjoy the broth that comes with shreds. So far I've only tried the fish flavors on them since Leroy usually rejects chicken or beef (but he loves Hormel Turkey, yes, he's brand sensitive).

I really like that it's a life cycle cat food, meaning meets requirements for both kittens and adult cats, so that my Maine Coon kitten, Wolfina, can eat the same food as 5 year old Leroy.

2 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

My cat was just diagnosed diabetic last year. I bought the trial for the reason of no or less carbs. Both my cats loved it. My diabetic cat wasnt a fan of the duck pate, but cat person sent me a refund for the flavor she didnt like. I changed the flavors for my next order and hope my cats like what I picked next.

2 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Happy cats, happy cat mama!

My 3 cats are loving their new food! And I'm happy with the lower amount of waste in their litter boxes! It's sad for me to see complaints about the customer service, as I've dealt with them, and had great success. I happily recommend this food to all the cat people I know. Plus, my cats absolutely love the boxes from the company! They're scattered throughout my house, and at any given time, one of them is sleeping in their cat fort! I find this to be a good method of shipping, as the boxes are sturdy and useful in other capacities, and I recycle the rest!

23 juin 2021
Avis spontané
Noté 2 sur 5 étoiles

No insulated packaging = hot wet food

You really need to do better with your packaging. Not only did the box arrive damaged and partially open, even though the box was immediately retrieved from outside, everything inside was hot. The only packaging was one measly strip of bubble packing over the top (nothing on bottom or sides). This has been the same on all my deliveries.

It's the middle of a heat wave. It's 118 in Phoenix. You say you're cat people, but you ship me hot wet cat food with no insulation? I'm concerned about giving this to my cat. Do better, please. Let's get at least some level of insulation.

20 juin 2021
Avis spontané
Logo de Cat Person

Réponse de Cat Person

Hi Shae! We're so sorry to hear that your order arrived in a less-than-ideal state. That's definitely not the kind of experience we want for our customers. We very much understand your concerns about the food being exposed to summer temperatures. To give some context, the way we prepare our food actually keeps it safe, even from extended shipping times in high heat! For our wet food, the meat is placed in the cup, the cup is sealed, and then, the meat is cooked right in the cup. This ensures that your food is sterile, shelf-stable, and safe to eat, as it remains sealed until you receive it.

Because of our processes, we expect the food to arrive safe, normal, and useable, even in hot weather. Once you've opened a cup of wet food, however, you should cover and refrigerate any unused portions for up to two days. Once you've opened a bag of dry food, you should reseal it and store it in a cool, dry place.

If you still feel that your food is off, just let us know by emailing us at hello@catperson.com and we can help you out!

Noté 2 sur 5 étoiles

Plastic containers will kill us all

Love the product, hate the packaging. Please offer larger sized servings of food for multiple cat households. All of the small plastic containers are not only wasteful but also harmful to the planet (the vast majority of plastic is NOT recycled even if it is recyclable grade plastic).

And please get rid of the plastic air pouches that come in the boxes - you are creating even more, unnecessary plastic waste!

Our cats love your product, but as conscientious consumers, we won't continue to choose to sacrifice the environment by throwing out multiple small boxes, way too many plastic containers, and excessive plastic packaging with every Cat Person meal.

If you care about animals and are truly "cat people" you have to care for our planet, too. Please make changes so we can feel good about buying your product.

11 juin 2021
Avis spontané
Logo de Cat Person

Réponse de Cat Person

Hi Zoey! Thanks so much for your incredibly thoughtful feedback - we really appreciate it, and we appreciate your commitment to a more waste-free world.

When creating our product line, we tried our best to make packaging that was both from recycled materials (our shippers are made from 70% recycled corrugated cardboard) as well as recyclable itself (those same shippers are 100% recyclable, and are designed with eco-friendly water-based inks). As for our food packaging, the wet food cups are made of #5 plastic which can be recycled per your community's guidelines. We hope to switch over to aluminum cans in the future.

We don't currently offer the option to purchase our food in bulk or by the case -- we're sorry about that! We do hope to offer bulk purchasing soon, as we know there are lots of multi-cat households out there! We will let you know when that option becomes available.

Noté 5 sur 5 étoiles

No more cat puke...

My cat puked often on her other high quality dry food. I have introduced Cat Person over the past month, slowly blending it with her old food. We are at about 80% CP now and she has not puked once since the transition. We are satisfied and I just placed an order for 2 more bags. Two thumbs up!

10 juin 2021
Avis spontané

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