CAVOUR Avis 

45
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Cavour is my first—and usually my last—stop whenever I invest in my wardrobe. The craftsmanship, especially in the tailoring but also in the shirts and knitwear, is unmatched in this price ran... Voir plus

Noté 5 sur 5 étoiles

Service er alltid på øverste hylle. De ansatte er hyggelig og kommer med gode og veloverveide anbefalinger basert på karlegging og behov rundt mine ønsker. Kvaliteten på klærne og look kan måles... Voir plus

Noté 1 sur 5 étoiles

Hadde jeg eid Cavour Vika hadde jeg panikkert. En ung mann ansatt lørdag kl. 1650. "Skulle hatt en vest, har dere noe slikt? Neei...sa ung mann, men kanskje her. Viste meg en vest til 12900. På tilbud... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Har köpt flera skjortor och kostymer från Cavour och kvalitén är riktigt bra. Det märks verkligen att bolaget vet vad bra sömnad, material och passform betyder. Utöver kläderna är servicen mycket bra.... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements
  2. Fournisseur de textile

Écrit par l'entreprise

Cavour is a Norwegian menswear brand founded in 2014 by brothers Richard and Sebastian Scharnke. With a passion for tailoring and timeless design, we craft garments that combine quality, comfort, and elegance. Every piece is made to last — for those who value craftsmanship and personal style.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

45 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(45)

18 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Greit nok

Har bare kjøpt på nett, så kan ikke si noe om service. Men: cardigan’en og buksene jeg kjøpte med et års mellomrom er bare « helt ok». På buksene har sågar smekken blitt slik at glidelåsen er blottstilt, det ser nesten ut som om den er åpen, kan i hvert fall misforstås. Og cardigan’en krølles lett og må dampes før bruk. Alt kjøpt på salg, så pris helt grei. Men likevel..og så er størrelsene en tanke små mtp dimensjoner. Vet at italienere ikke har tyske eller amerikanske dimensjoner, men vi nordmenn er nok noe mer kraftig bygget, så det kan og forbedres.

8 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Service er alltid på øverste hylle

Service er alltid på øverste hylle. De ansatte er hyggelig og kommer med gode og veloverveide anbefalinger basert på karlegging og behov rundt mine ønsker.

Kvaliteten på klærne og look kan måles mot internasjonale motehus som er imponerende fra en Scandinavisk Brand som Cavour.

Jeg anbefaler Cavour til alle jeg kjenner.

8 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Dårlig Kundeservice

Var her i går for å se på bukser. Jeg synes at det var dårlig Kundeservice her. Virket veldig uinteressert i å hjelpe meg. Når jeg gikk ble det ikke sagt ha det, og når jeg kom inn så var det en som så at jeg kom inn, men gikk ikke bort å spurte om jeg ville ha hjelp. Vil egentlig handle her, men ikke når Kundeservicen er dårlig.

8 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Har köpt flera skjortor och kostymer…

Har köpt flera skjortor och kostymer från Cavour och kvalitén är riktigt bra. Det märks verkligen att bolaget vet vad bra sömnad, material och passform betyder. Utöver kläderna är servicen mycket bra. Den bästa jag har varit i kontakt med. Imponerande!

16 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

If I could rate them zero I would

If I could rate them zero, I would. I purchased an expensive cashmere knitted shirt and skirt set, and after wearing the skirt on two occasions, the massive amount of fabric pilling was really shocking, causing the garment to look incredibly old and worn. It is unavoidable for knitted garments to show signs of wear eventually, but for such an expensive cashmere set to look like that when it has barely been worn is just not acceptable. The company refused to accept my request to return the skirt for a refund, offering instead to compensate me with a 25% discount on my next purchase in the men’s department as the womens clothing line was no longer active! as if my last purchase had left me with a pressing desire to spend more money on their products?!
I find this to be truly terrible customer service. If you market yourself as a high-end line, you should provide a reasonable price-quality ratio.

15 janvier 2024
Avis spontané
Logo de CAVOUR

Réponse de CAVOUR

Hello Sahar,

Thank you for taking the time to share your feedback about your experience with Cavour. We apologize for the delay in replying to this review and for the inconvenience you’ve encountered. We would like to provide some clarification.

Fabric pilling, particularly on knitted garments like cashmere, is a natural occurrence. The cashmere sweaters and skirts you referred to are made from a blend of 40% cashmere and 60% merino wool. This luxurious and soft combination is unfortunately prone to pilling due to friction. This characteristic of the material is not indicative of poor quality. Pills can be easily removed with a fabric shaver, helping to maintain the garment's appearance.

We understand that this can be frustrating, especially when investing in a high-end piece. Unfortunately, since we no longer carry women's wear, we are unable to offer a replacement or a discount on future purchases of women's items. We have already sent you a discount code that is valid for our men's department, but we understand that this is not something you value.

Our founder made a few attempts to contact you via phone to discuss your case further back in February, but unfortunately, we have not been able to reach you. The case was closed by our support team after you indicated that you wanted to take this via ARN in Sweden. However, we would like to try to find a solution that works for both of us.

Please feel free to contact us again at contact@cavour.co, refer to this response, and we will do our best to find a satisfactory solution for you.

If you have any questions or further concerns, please do not hesitate to contact us again. We genuinely want all our customers to be satisfied and look forward to assisting you in any way we can.

Best regards,
Ricky
Cavour Support Team Leader

Noté 5 sur 5 étoiles

Bad customer service

Superb clothing.
Just the way I like it. Nice minimalistic as it should be.
High quality ofcourse.
Recommend.
Had some issues with their IT store but they fixed it.

1 février 2024
Avis spontané
Logo de CAVOUR

Réponse de CAVOUR

Hello Pastor Globus,

Thanks for reaching out.

Could I ask you where you are located? We are selling to more than 100 countries and it should work fine from most countries.

And what device you are using?

Please contact us at contact@cavour.co and cc richard@cavour.co and we figure this out.

We don’t have any un answered emails and we do not have any one named Sarah working for us so something most have gone pretty wrong here and we are sorry about that.

We will sort this out - just contact us again!

Have a good day

Team Cavour

Noté 5 sur 5 étoiles

anbefales

Har handlet hos Cavour ved flere anledninger og sitter igjen med utelukkende gode opplevelser. God kvalitet på produktene, særlig dressene, og helt ypperlig kundeservice.

27 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I ordered the Luxury Cashmere Car Coat…

I ordered the Luxury Cashmere Car Coat from your online store and have found the product to be of the highest quality and the service /delivery from the store was excellent.
I am so well pleased with your store and efficiency

Kind regards Samuel

30 novembre 2023
Avis spontané
Noté 3 sur 5 étoiles

I was a happy customer of Cavour until…

I was a happy customer of Cavour until recently. I have bought a number of Cavour shirts. The clothes and design are good as are the mop buttons..... but the buttons are sewed very negligently onto the shirt that they pop off one after the other. I have never seen the like, not even with much cheaper shirts. My tailor told me the reason is that the buttons appear to have been sewn onto the shirt by a “button machine” and the end of threads were just loose. This Cavour should urgently get under control. I should stress that this issue does not affect the Cavour Satoria shirts, which I am now buying.

20 septembre 2023
Avis spontané
Logo de CAVOUR

Réponse de CAVOUR

Hello Markus,

Firstly, I want to sincerely apologize for the issues you faced with the Cavour shirts. Your feedback is valuable to us, and I assure you we take it very seriously.

We are constantly striving to enhance our product quality, and I’m pleased to inform you that for this fall-winter, we have changed our supplier to one of the world’s best shirt manufacturers. We’re confident this change will elevate the quality and experience for our customers. I hope you’ll enjoy our upcoming collection.

Regarding your 3 out of 5 review, we understand and respect your perspective. We would truly appreciate it if you reconsider the rating, considering your overall experience with Cavour. But ultimately, the choice is yours.

Our customer service team is at your disposal to assist with any issues. Please don’t hesitate to reach out if you need further support.
Contact them here: contact@cavour.co

Thank you for choosing Cavour.

Warm regards,
Richard

Noté 1 sur 5 étoiles

I bought a dress that was expensive

I bought a dress that was expensive, when it came to me, I was very surprised by the tag such as in the products on the Italian market. Everything is crookedly sewn, everything is crookedly overlock with long threads of the beik on the neck, the whole wrinkle. Just the quality for this money-25 € no more.I wrote about it to the manager of the company, I have been texting for a long time, I sent photos, he told me, We will send you to see the real quality of our company, and for 2 months, as if they were sending me this dress, and I understand that this is all. The company "deception".

11 avril 2023
Avis spontané
Logo de CAVOUR

Réponse de CAVOUR

Hello Svetlana,

We don’t recognise this. Could you please let us know your order number and I can investigate this further.

We have check with all the team and the manager / owner of the company and no one have heard of this.

Please contact us at contact@cavour.co and we will solve this.

Have a good day

Team Cavour

Noté 1 sur 5 étoiles

Awful customer service by Ricky

Received a damaged/opened parcel, contacted the courier company ups which promised to sort this out and give me updates but no updates for over a month, I then contacted the Cavour customer service, they just ignored my emails and didn’t provide me any solution. Will not purchase from them anymore.

20 mars 2023
Avis spontané

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