I got confused trying too sort my caravan insurance out . Crystal put me though to Zander who spoke to customer services about cancelling the insurance policy because I needed 2 million public liabili... Voir plus
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Lisez les avis des autres
The service agent YOLANDA was absolutely outstanding from start to finish. She was professional, knowledgeable, patient, and genuinely helpful throughout the entire conversation. Yoanda explained... Voir plus
L'entreprise a répondu
Today's experience was very good. Compared to yesterday's and the day before. Yesterday the member of staff seemed very disinterested in the call. I had to keep asking if she was still there and the... Voir plus
L'entreprise a répondu
Price was reasonable for cover required. Only snag i had was to pay as it kept processing ‘forever’ eventually i realised they probably dont accept Amex! A message to say what cards are accepted would... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
From boats, beach huts, caravans, landlord insurance to thatched properties and houses on flood plains, we’re here to say yes to your unique requirements.
Coordonnées de contact
22-24 Cromwell Park, OX75SR, Chipping Norton, Royaume-Uni
- 01608 647601
- insurance@ceta.co.uk
- ceta.co.uk
4,5
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Thank you to Mateo for youre help and…
Thank you to Mateo for youre help and support with getting caravan insurance. You listened to me and youre customer service skills are excellent.
18 mai 2026
Avis spontané
Réponse de CETA Insurance
We're so glad to hear you had such a positive experience with our team! We appreciate your kind words about the excellent customer service you received.
Excellent service
18 mai 2026
Réponse de CETA Insurance
Many thanks for taking the time to leave us this review
nICE AND EASY
18 mai 2026
Réponse de CETA Insurance
Many thanks for taking the time to leave us this review
Réponse de CETA Insurance
We are so happy to hear this! We appreciate your kind words.
Rally easy to work through the…
REally easy to work through the questions and the quotes were provided really quickly
15 mai 2026
Réponse de CETA Insurance
We are so glad you found the questions easy and that our quotes were provided quickly. Thank you for your kind words!
Cancelled a caravan policy due to sale
Cancelled a caravan policy due to sale
Told adviser to cancel policy as all there policies auto renew .
10 weeks later money taken out of bank
Rang and was told they could see my mid cancellation but they sent an auto renew and I accepted ? Absolute pack of lies useless company based in South Africa god forbid if you actually needed to claim .
15 mai 2026
Avis spontané
Réponse de CETA Insurance
Many thanks for taking the time to leave us this review
Very straightforward process
Very straightforward process, policy set up in less than 20 minutes.
14 mai 2026
Réponse de CETA Insurance
We're happy to hear your policy setup was so quick and easy. Thank you for your feedback!
Excellent process and easy to motorhome policy follow
Excellent process and easy to follow
14 mai 2026
Réponse de CETA Insurance
We are glad you enjoyed your experience. We appreciate your feedback.
Very quick and simple process
11 mai 2026
Réponse de CETA Insurance
We are so glad the process was quick and simple for you! We appreciate you sharing your experience with us.
Easy system to follow
Found through Go Compae but straight forward to set up the insurance
12 mai 2026
Réponse de CETA Insurance
We're happy to hear that you found our insurance straightforward to set up through Go Compare. Thank you for your positive feedback; we appreciate it!
Réponse de CETA Insurance
Many thanks for taking the time to leave us this review
Reasonable conversation on renewal terms
1 mai 2026
Avis spontané
Réponse de CETA Insurance
We appreciate you sharing your feedback with us. We're happy to hear that you had a reasonable conversation regarding your renewal terms.
can not download it says missing q…
can not download it says missing q files
also your space to fill in the date below seems to be backwards
11 mai 2026
Réponse de CETA Insurance
We appreciate your feedback and apologize for the download issues and date format. We'll investigate these problems right away.
Innocent was efficient and helpful
Innocent explained everything clearly, took time to listen to my questions which were all answered. There was lots of info to take and confirm but it all went without a problem. Thank you.
11 mai 2026
Avis spontané
Réponse de CETA Insurance
We're happy to hear that everything was explained clearly and your questions were answered. We appreciate you taking the time to share your experience with us. Thank you!
quick and easy
11 mai 2026
Réponse de CETA Insurance
Many thanks for taking the time to leave us this review
Réponse de CETA Insurance
We're happy to hear that our team was helpful and easy to speak with. Thank you for your feedback!
Easy to use and very quick
9 mai 2026
Réponse de CETA Insurance
We are so glad you found it easy and quick to use! We appreciate your feedback and thank you for sharing.
Today's experience was good
Today's experience was very good. Compared to yesterday's and the day before. Yesterday the member of staff seemed very disinterested in the call. I had to keep asking if she was still there and the day before the lady spoke that quickly I didn't finish my quote
Today's call handler was much better. Polite . Spoke at pace but gave enough time for me to understand and and answer .
8 mai 2026
Avis spontané
Réponse de CETA Insurance
We appreciate you sharing your experience. We're glad today's call was much better! We're sorry previous interactions didn't meet expectations. We'll address the pace and engagement issues to improve consistency. Thanks for your feedback.
Great service
Excellent service from a really polite and helpful agent. Mateo was very efficient and secured me a good price for my boat insurance. Thank you!
8 mai 2026
Avis spontané
Réponse de CETA Insurance
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the efficient and helpful service you received while securing a good price for your boat insurance. Thanks!
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