Fabulous service from Tess & Kirsty. Everything was explained well & it all went smoothly, 100% stress free. I’ve gone from stressing over not having any signal or data from my previous provider to ha... Voir plus
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UK business with helpful staff and sound advice. Nice knowing the contact numbers are for people in the UK and not call centres abroad. Great company.
Ashleigh is very friendly, knowledgable, patient and thorough in resolving my issues on more than one occasion. She has returned calls and followed through on each issue until I was totally satisfied... Voir plus
Marco Adaggio made getting a new phone easy, affordable and genuinely helpful. He was so kind and was able to put any worries I had at ease. A follow up email to say that he was always available to... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.
Coordonnées de contact
The Stalls Shifnal Manor, TF119PB, Shifnal, Royaume-Uni
- 0330 043 2006
- info@chadwelltelecom.co.uk
- chadwelltelecom.co.uk
4,7
Excellent
196 avis
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Huge thanks to Kirsty Almond at…
Huge thanks to Kirsty Almond at Chadwell Telecom for her outstanding support! I had an urgent issue with my work phone just before an important patient call, and Kirsty went above and beyond to get it sorted in time. Her calm, professional approach and quick response made all the difference. Excellent service when it mattered most — truly appreciated!
16 juillet 2025
Réponse de Chadwell Telecom
Good afternoon Diana,
Hi Manfred,
Thank you so very much for taking the time out to leave a review, I am happy that we were able to figure out the issue and get your phone working as soon as possible, it is also great to know you are happy with our services.
At Chadwell you have our full customer support with all technical issue's, and any advice regarding your account, we will deal with the Network so you don't have too.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or simply call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Kirsty Almond @ Chadwell Telecom
I dealt with Kirsty who was fantastic…
I dealt with Kirsty who was fantastic in helping me set things up and explaining all the benefits etc. Top work. Cheers.
10 juillet 2025
Réponse de Chadwell Telecom
Hi Tom,
Thanks so much for taking the time to leave a review, it was nice to speak to you and I am so glad we were able to get your APN set up properly.
Please feel free to call for any advice going forward, if you have any roaming questions or technical questions, we are here to help.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Amazing Customer Service!
Amazing Customer Service!
I had the pleasure of working with Ashleigh for a couple weeks on new plans, as well as a number transfer, and though there were issues due to outside reasons, she was always so ready and available to help! Can't thank her and her patience enough.
27 juin 2025
Réponse de Chadwell Telecom
Good morning Jozephine,
Thanks for the review, It is lovely to hear that you are satisfied with serviced provided!!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ashleigh @ Chadwell Telecom
Very helpful and efficient service
5 star customer service. Ashleigh was extremely polite and helpful. Highly recommend.
13 juin 2025
Réponse de Chadwell Telecom
Hi Nadia,
Thanks for the recommendations, don't forget we also offer a refer a friend scheme too!!!
Please don't hesitate to make contact with any other questions you may have, it is always a pleasure to help and keep in touch with our customers throughout your contract with us.
We are always here to help, if you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Ashleigh @ Chadwell
Setting up new mobile phone with new provider
I recently had the pleasure of receiving support from Ashleigh while setting up my new phone with a new mobile provider, and I couldn’t be more impressed with the experience. From the moment we started, Ashleigh was friendly, patient, and extremely knowledgeable. She guided me through every step of the setup process, answering all my questions clearly and making what could have been a frustrating transition feel smooth and stress-free.
What really stood out was her attention to detail and willingness to make sure everything was working perfectly before we finished. It's rare to come across someone who is both technically skilled and genuinely kind — Ashleigh was both.
Thanks again, Ashleigh, for your outstanding support. You made a potentially overwhelming task easy.
13 juin 2025
Réponse de Chadwell Telecom
Hi Wayne,
We are pleased to hear that you were happy with the set up of your account with us.
Please don't hesitate to make contact with any other questions you may have, it is always a pleasure to help and keep in touch with our customers throughout your contract with us.
We are always here to help, if you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Stuart @ Chadwell
Réponse de Chadwell Telecom
Hi Manfred,
Thank you for taking the time to leave a review, its great to know you are happy with our services.
At Chadwell you have our full customer support with all technical issue's, we will deal with the Network so you don't have too.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or simply call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
Ashleigh was Brilliant
Ashleigh was very patient and very Helpful, she talked me through the whole experience with detailed facts and reasons for doing it this way or that way and resolved the problem, so I can now use my phone anywhere without any hassle.
11 juin 2025
Réponse de Chadwell Telecom
HI Tony,
Thank you for a great review.
Please do recommend Chadwell, as we offer a refer a friends scheme too !
Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Joe @ Chadwell
Really helpful and friendly service
Really helpful and friendly service. I got help quickly and my problem was sorted within mins.
9 juin 2025
Réponse de Chadwell Telecom
Hi Rachel,
Thanks for the review, it was nice to speak to you and I am really glad I could sort you technical issue out quickly!
It is great to hear that you are satisfied with serviced provided!!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Very helpful and friendly customer services
5 juin 2025
Réponse de Chadwell Telecom
Good Morning Susan,
Thank you for the review, its great to know that you are happy with our customer service and support, feel free to call or email anytime.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
Absolute pleasure to deal with!
I highly recommend Chadwell for your business mobile requirements. Their prices were very competitive and service was fantastic. I had a small issue with connection on the day my phone was due to port across and they fixed it quickly and promptly. Alys and Ashleigh were a pleasure to deal with and I will definitely use them again.
23 mai 2025
Réponse de Chadwell Telecom
Hi Louise,
Thank you for such a lovely review.
Please do recommend Chadwell, as we offer a refer a friends scheme too !
Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Joe @ Chadwell
Huge thanks to Kerry & Ashleigh for all…
Huge thanks to Kerry & Ashleigh for all their help in getting me set up with a new phone. The process was quick, smooth, and hassle-free — great service from start to finish!
22 mai 2025
Réponse de Chadwell Telecom
Hi Dan,
We would like to thank you for your lovely feedback. We honestly appreciate you taking the time to leave a review.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kerry @ Chadwell Telecom
The team at Chadwell were excellent
The team at Chadwell were excellent! Quick to respond and any issues or questions were handled very efficiently.
22 mai 2025
Réponse de Chadwell Telecom
Hi Jennifer,
Thank you for taking the time to leave a review, its great to know that you are satisfied with our services
At Chadwell you have our full customer support with all technical issue's, we will deal with the Network so you don't have too.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or simply call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
excellent communication fast and…
excellent communication fast and efficient also great deals
21 mai 2025
Réponse de Chadwell Telecom
Good morning,
We are happy to hear that you have found the experience with Chadwell good so far, we are really happy to know you have found that our service and support meets your requirements please feel free to get in touch anytime throughout your contract with us for help and advice.
If you need any further assistance please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Réponse de Chadwell Telecom
Hi Clerk,
Thank you for taking the time to leave a review.
We are proud of our customer service levels and work hard at maintaining the best service we can.
If you need anything else, or have any questions, you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards
Alys @ Chadwell
Really went the extra miles thank you…
Really went the extra miles thank you so much for what you did for us.
20 mai 2025
Réponse de Chadwell Telecom
Hi Stephen,
Thank you for your comments. You are very welcome !!
Please recommend Chadwell, as we offer a refer-a-friend scheme too!
Please don't hesitate to get in touch for any help You can call Support at 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Ashleigh @ Chadwell
Always come back to me so quickly and…
Always come back to me so quickly and sort any queries. A pleasure to work with.
15 mai 2025
Réponse de Chadwell Telecom
Good morning Claire,
Thanks for taking the time to leave a review.
We work hard to offer the best customer service, it is great to hear your feedback confirming this!!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Really good service
Really good service, found me a good business deal and dealt quickly with any questions or enquiries
14 mai 2025
Réponse de Chadwell Telecom
Good afternoon,
Thank you for the review, its great to know that you are satisfied with our services and support.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or simply call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
Great staff at Chadwell
The staff at Chadwell have been really responsive and helpful. I feel that the service is personal and tailored to my needs. My phone service is good and I’m happy with the price.
Only thing preventing it from 5 stars was the plan.com platform which is a bit clunky and took me a while to log in.
9 mai 2025
Réponse de Chadwell Telecom
Hi Darren,
Thank you for taking the time to leave a review. I know you had a few issues with logging into the MYPLAN portal, I was glad I could help and get the issue resolved for you as quickly as I could.
Please feel free to call or email us anytime, as we are always available to help with any technical advice and offer support.
If you have any questions you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Kirsty Almond
Fantastic communication and help solve…
Fantastic communication and help solve my problem with ease, very grateful.
7 mai 2025
Réponse de Chadwell Telecom
Hi Ben,
We are pleased to hear that your technical issue was dealt with quickly and efficiently.
Please don't hesitate to make contact with any other questions you may have, it is always a pleasure to help and keep in touch with our customers throughout your contract with us.
We are always here to help, if you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Stuart @ Chadwell
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