Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have a lovely girl call Grace who helped me understand everything I needed to know answered all of my question to the best of her knowledge and ability in a polite and positive manner, she also made... Voir plus

Noté 5 sur 5 étoiles

Excellent financial support / help. Alex really knew industry pricing & standing charge rates for electricity and gas. Very patient, answering my questions and quoting existing energy company kw usa... Voir plus

Noté 5 sur 5 étoiles

I contacted Switcheroo because I wanted a better deal on some household expenditure. The agent I spoke with, Danny Wadsworth walked me through a deal which as a home owner combined certain commoditie... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I have cancelled this switch yesterday I am staying with Scottish power for both my gas and electricity they have offered me a better tariff

L'entreprise a répondu

À propos de l'entreprise

  1. Site de comparaison de prix

Écrit par l'entreprise

The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

426 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(426)

67 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

I have cancelled this switch yesterday…

I have cancelled this switch yesterday I am staying with Scottish power for both my gas and electricity they have offered me a better tariff

30 juillet 2026
Avis spontané
Logo de Switcheroo

Réponse de Switcheroo

Hi Sylvia, thanks for letting us know, and no hard feelings at all.

That's the market working exactly as it should: you compared, your supplier realised you were ready to move and came back with a better tariff, and you're now paying less.

We'll happily take that as a win, even when it means you stay put. If you ever want to sense check the wider market again, we'll be here.

Thanks,
Switcheroo

Noté 5 sur 5 étoiles

Great customer service and care

I have a lovely girl call Grace who helped me understand everything I needed to know answered all of my question to the best of her knowledge and ability in a polite and positive manner, she also made the conversation funny which helped me not feel as stressed about switching. Couldn’t recommend her enough.

23 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Really easy received a phone call straight away from an energy supplier cheaper than my own

7 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Rose

The representative, Rose, was very helpful and friendly. She made the whole process feel effortless and l felt secure l was making the right choice.

25 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Poor experience with Switcheeroo …

My experience with Switcheeroo was disappointing. The website collects your contact information and asks a series of questions, which gives the impression that you'll be presented with a range of suitable options to compare. However, instead of showing any potential deals or providers, you're simply informed that someone will contact you by phone. This felt misleading, as I expected to see available options immediately rather than having to wait for a sales call. The process lacked transparency and didn't provide the instant comparison service that I was looking for.

25 juin 2026
Avis spontané
Logo de Switcheroo

Réponse de Switcheroo

Hi Bob, thanks for the feedback and sorry this felt that way. To be clear on how Switcheroo works: we're a free comparison service, so when you request a quote we pass your details to the supplier or partner you asked to be matched with, so they can set up your switch. We don't sell data on beyond that, and you can ask us to remove your details at any time. If you'd like us to do that, or you think you were matched in error, email me directly at info@switcheroo.co.uk and i'll sort it straight away.

Noté 5 sur 5 étoiles

A remarkably easy process for changing…

A remarkably easy process for changing electricity and gas provider. A leading utility company called within 5 minutes of me clicking submit and offered a great deal that made full use of my new solar panels and batteries.

12 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

At the door I was lead to believe that…

At the door I was lead to believe that Utilita were charging wrongly for electricity. That if I was putting £15 on pre payment I'm not getting £15 worth of energy. Checking this out i found was untrue. Will retain my contract with Utilita.

1 juin 2026
Avis spontané
Logo de Switcheroo

Réponse de Switcheroo

Thanks for taking the time to write this, and I'm sorry the visit left a sour taste. Let me be clear: nobody representing Switcheroo should ever talk down another supplier to win your business, and if it came across that way, that's not who we are.

Full credit for checking the facts before you decided, that's exactly what everyone should do, and it sounds like you've landed on the right deal for you. We've flagged this with our team to take a proper look. All the best, and thanks for the honesty.

Noté 1 sur 5 étoiles

I put a previous review they felt was…

I put a previous review they felt was wrong.

Switcheroo took my info and passed it on several other co ponies and j got spam called non stop.
I have the call logs plus the emails to show I used switcheroo and how suddenly when I looked at an EE sim card on their site, I was hounded by sim.card companies for weeks.

Nothing malicious just the truth that switcheroo take your info and give it to other companies to contact you

7 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Andrei was a life saver

Andrei was a life saver. He made me understand how the electricity and gas work. His explanation made everything simple. I was able to cut my electricity and gas bill by up to 20% today. Very patient and informative worker. Thank you very much for the help, I appreciate it.

13 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Andrei was very helpful and patient

Andrei was very helpful and patient. He took his time explaining what the best deals for us were and at the end cut our wifi costs by over 50% and gave us increased speed at the same time.
Excellent customer service and very friendly guy. Keep it up.

13 avril 2026
Avis spontané
Noté 3 sur 5 étoiles

Cheaper energy rates to good to be true

When first joined switcheroo energy pricers was cheap at first then britsh gas tryed to increase bill in october when was called from liverpool a actual oprative what was working from hme asked why has bill been increased eventualy wavered debt have increased again same debt one oprative is saying has increased from £60 to £84 when a english oprative taken over a none english oprative call because could not handle complaint told me was not £84 was £98 while coughing like that contantly repeated £98 now my account is running a debt what i was not aware of did not recieve no email would be a increase in debit now im in a situation same has was with scotish power none english opratives putting me into a debt

20 février 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

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