I have a lovely girl call Grace who helped me understand everything I needed to know answered all of my question to the best of her knowledge and ability in a polite and positive manner, she also made... Voir plus
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Lisez les avis des autres
Excellent financial support / help. Alex really knew industry pricing & standing charge rates for electricity and gas. Very patient, answering my questions and quoting existing energy company kw usa... Voir plus
I contacted Switcheroo because I wanted a better deal on some household expenditure. The agent I spoke with, Danny Wadsworth walked me through a deal which as a home owner combined certain commoditie... Voir plus
L'entreprise a répondu
I have cancelled this switch yesterday I am staying with Scottish power for both my gas and electricity they have offered me a better tariff
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.
Coordonnées de contact
Royaume-Uni
- info@switcheroo.co.uk
- switcheroo.co.uk
3,9
Bien
426 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Endless spam calls
My original review was taken down for claiming that they sold my data.
So instead I will say that from the second I entered my details on this website, I was spam called relentlessly. If I blocked a number, another called me. The person I eventually spoke to confirmed my phone number was given to them by Switcheroo. Avoid at all costs
12 janvier 2026
Avis spontané
Réponse de Switcheroo
Dear Kerrie,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you felt overwhelmed by calls after using our website. We completely understand how frustrating and concerning that can feel.
We want to reassure you that protecting our users’ privacy is extremely important to us. We do not sell personal data, and any sharing of details only happens in accordance with our privacy policy and the choices made during the sign-up process.
That said, your feedback is valuable. If something in your experience didn’t feel right, we would really like the opportunity to look into it and understand what happened. If you’re willing, please reach out to us at info@switcheroo.co.uk, and we’ll do our best to review this carefully and help clarify the situation.
We appreciate you raising this concern; it helps us continue improving our service and the experience we provide to our users.
Warm regards,
Beau Heaven
Switcheroo representative Chris…
Switcheroo representative Chris Summerhill was extremely helpful and informative. Very positive experience.
21 janvier 2026
Avis spontané
Réponse de Switcheroo
Hi there, John Arthur!
Thank you for the great review! We’re delighted to hear that Chris provided such helpful and informative support. Creating positive experiences like yours is exactly what we aim for.
We’ll be sure to pass your feedback on to Chris. Thanks again for choosing Switcheroo!
Best regards,
The Switcheroo Team
Thought I was on the Fuse Energy…
Thought I was on the Fuse Energy website but when I went through for an online quote the last page, after I put all my details in, said 'welcome to Switcheroo' and someone would call me. It seems they are misleading people using misleading websites. I did receive a call but they didn't answer when I spoke.
Update: Had a phone call a day later with a Switcheroo employee pretending to be British Gas despite emailing to remove my details.
Later the same day I had a call from someone harassing me about the TrustPilot review who said they were Switcheroo's director. They even lied and said they got my number off TrustPilot when I asked why they still had my number.
Seems a worse company than I thought.
22 janvier 2026
Avis spontané
Réponse de Switcheroo
Dear Paul,
Thank you for sharing your experience.
Switcheroo is an independent comparison platform, we have no staff that call on our behalf and we don't offer any by phone switches. We can help customers speak to an energy supplier on the phone to get a quote, but we don't work with Fuse that way, so we're unsure whats happened here.
If you’re willing, please contact us at info@switcheroo.co.uk so we can review this and clarify any concerns.
We appreciate the feedback, it helps us improve how we communicate and support users.
Kind regards,
The Switcheroo Team
Very helpful
Sam was very helpful and helped me with broadband and gas and electric deals
16 janvier 2026
Avis spontané
Réponse de Switcheroo
Hey there, Jenn!
Thank you for the great review! 🎉 We’re so happy to hear that Sam was able to help you secure better broadband and energy deals. That’s exactly what we love to do!
We’ll make sure your feedback is shared with Sam. We really appreciate your support and trust in Switcheroo!
Warm regards,
The Switcheroo Team
I wanted a better deal on my gas…
I wanted a better deal on my gas electric as iam with OVO they are expensive.so got a text off switcharoo saying they found better deals .so gave my details and 90sec later British gas phoned .and they offered a very good deal so I'm switching to British gas . And hope for the best they don't change the price ..
15 janvier 2026
Avis spontané
Réponse de Switcheroo
Hi Marsha,
Thank you for sharing your experience! We’re really pleased to hear that we were able to find you a better deal on your gas and electricity and connect you with British Gas so quickly.
We understand that price certainty is important, and the tariffs offered are always set out clearly at the point of sale. If you ever have any questions or need support in the future, our team will be happy to help.
Thanks again for choosing Switcheroo, and we hope you continue to enjoy the savings!
Best regards,
The Switcheroo Team
Personable staff easy to hear great…
Personable staff easy to hear great English speaker facts details ver professional Thank you
10 décembre 2025
Avis spontané
Réponse de Switcheroo
Hi Mr. Leech,
Thank you for your kind feedback! We’re really pleased to hear that you found our team personable, clear, and professional. Providing easy-to-understand information and great service is always our priority.
We truly appreciate your review and your support!
Best regards,
The Switcheroo Team
Probable scam
I recieved a phone call asking about my broadband and energy costs
I was half asleep so didn't think too much but I searched up the number while on the call which returned it was a scam so I hung up before agreeing to anything (they didn't even tell me about any "deals" yet
Proceeded to receive both a text and whats app saying i had chosen a new both saying "thanks for choosing Rise fibre" with a switcheroo link to a pre contract which i absolutely did not click
Whatever this company is doing I'd steer clear
I had never heard of them until today
5 décembre 2025
Avis spontané
Réponse de Switcheroo
Hi Mark, We hate to see reviews like this. We'd like to know who it was that called you here as we don't actively call our customers to sell anything. If you could please email us at info@switcheroo.co.uk so we can get to the bottom of it, that would be great.
So far, so good…
It seems that when you ask Switcheroo to find a better deal for electricity, it costs you nothing, and the next thing that happens is a supplier contacts you directly - presumably the one with the best deal. So far, so good. Then, if you're happy with their offer, you don't need to do anything except agree to it, and they will do all the admin to make you their customer. When they inform your existing supplier they in turn will contact you with their best deal, to persuade you to stay with them. That's it so far. Switcheroo say they will call you within 60 seconds after you first contact them, by which they mean 15 minutes, so I did start to look elsewhere. Anyway, you just have to decide on the deal offered, and hope that the new supplier won't mess you about like the old one. A fixed TARIFF is just the rate you pay per unit, and does not mean a fixed direct debit. I don't like the way Scottish Power re-estimate and bump up your bill so I'm hoping British Gas don't do the same.
1 décembre 2025
Avis spontané
Money for nothing ...what can be better…
Money for nothing ...what can be better than cash back for nothing ?
25 novembre 2025
Avis spontané
Réponse de Switcheroo
Hi Graeme,
Thank you for your review! We’re glad to hear that you enjoyed the cashback. It’s always great to know our customers are benefiting from the deals we help them find.
Thanks for choosing Switcheroo!
Best regards,
The Switcheroo Team
Great service..so easy to use..I was…
Great service..so easy to use..I was connected to a top energy supplier, they offered an excellent tariff.
I am delighted and happy to recommend switcheroo...you saved me money...and for that, I am grateful.. Andy
25 novembre 2025
Avis spontané
Réponse de Switcheroo
Hi Andy,
Thank you so much for your fantastic review! We’re thrilled to hear that you found Switcheroo easy to use and that you were connected to a top energy supplier with an excellent tariff.
Saving you money is exactly what we aim to do, so it’s great to know we delivered on that. Your recommendation truly means a lot to us!
If you ever need help comparing deals again in the future, we’ll be happy to support you.
Warm regards,
The Switcheroo Team
Réponse de Switcheroo
Hello Ryan,
Thank you for your review! We’re really glad to hear that everything met your expectations.
We appreciate your support and hope to help you again in the future!
Best regards,
The Switcheroo Team
Dishonest/opaque information gathering
They are fairly scammy in the way they gather your details, and they outright lie about their trustpilot rating.
22 octobre 2025
Avis spontané
Réponse de Switcheroo
Dear Tom,
Oof, that’s a strong one! But we appreciate you taking the time to leave a review. Just to set the record straight: we don’t lie about our Trustpilot rating (you’re reading it right here!) and we never sell or misuse anyone’s details.
We get that online services can feel a bit shady sometimes, but we’re genuinely here to help people save money, not trick them. If something gave you a different impression, feel free to email us at info@switcheroo.co.uk, we’d love the chance to clear things up.
Best regards,
The Switcheroo Team
Great customer service!
Harry, George and Ty were very professional, friendly and informative about the deals they were offering. They answered all my questions with great knowledge and a true understanding of the services they was offering. I unfortunately couldn’t sign up for the broadband as not available in my area however, the lads did the upmost to save me money and inform me on speeds etc. I’m awaiting a call from gas&electric supplier they referred me too as it did indeed show to save me money! Thanks again lads
9 octobre 2025
Avis spontané
Réponse de Switcheroo
Dear Customer,
What a fantastic review, thank you! Harry, George, and Ty will be chuffed to hear your kind words. We’re so glad they could give you a top-notch experience, even if broadband wasn’t available just yet. Fingers crossed the gas & electric switch brings those savings through!
Thanks again for the lovely feedback, we’ll be sure to pass it on to the lads.
Best regards,
The Switcheroo Team
Easy to switch on website but no replies
Easy to switch on website but they do not reply to emails and ignore the fact they offer points and vouchers…. 9 emails and I’m still waiting for a reply
6 octobre 2025
Avis spontané
Réponse de Switcheroo
Dear David,
First off, you’re absolutely right to be frustrated. 9 emails and no reply? That’s not the experience we aim to deliver, and we’re really sorry you’ve been left waiting.
We do honour points and voucher offers, but it sounds like something’s gone wrong here. Please drop us another message at info@switcheroo.co.uk (mention this review so we can prioritise it) and we’ll make sure it gets seen and sorted properly.
Thanks for your patience, and for the nudge we clearly needed!
Best regards,
The Switcheroo Team
Great for Shared Living
Flatmates and I split the cost and we all benefit from faster speeds. Switcheroo made switching providers stress free and affordable.
15 septembre 2025
Avis spontané
Réponse de Switcheroo
Dear Babara,
Shared living wins all round, faster speeds, lower cost, and no arguments over the WiFi! We’re so glad we could help make the switch smooth and stress-free for the whole flat.
Best regards,
The Switcheroo Team
Knocking at door scam and lying to my face
Knocked on door and didn’t even give me the chance to turn them away. Then started lying to me about my own prices by saying the price on my app that clearly said the 12 month cost was only for 9 months and that I’m paying much more. Tried to trick me into switching to British Gas by throwing numbers at me. Finally did my own research and found I’m on the lowest cost possible and it would have increased had I listened to them.
1 septembre 2025
Avis spontané
Réponse de Switcheroo
Dear Soph,
We’re really sorry to hear about your experience, that’s not how we expect any of our team to behave. We take concerns like this very seriously and would like to investigate it properly.
Could you please email us at info@switcheroo.co.uk with a few more details (such as the date, time, name and location of the visit)? This will help us look into the matter and take the appropriate action.
Thank you for bringing this to our attention.
Best regards,
The Switcheroo Team
Réponse de Switcheroo
That’s great to hear. We’re really glad the switch was easy and the team could help out.
Thanks for taking a moment to share it, it means a lot.
The Switcheroo Team
Réponse de Switcheroo
Glad to hear it’s going well so far. We’ll do our best to keep it that way.
Appreciate you taking the time to leave a review.
The Switcheroo Team
Réponse de Switcheroo
Thanks so much for the kind words. Our face-to-face team will be happy to hear that you had a good experience.
We’ll make sure your feedback gets passed along to them. Appreciate you taking the time to share it.
The Switcheroo Team
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