Fabulous service from Tess & Kirsty. Everything was explained well & it all went smoothly, 100% stress free. I’ve gone from stressing over not having any signal or data from my previous provider to ha... Voir plus
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Lisez les avis des autres
UK business with helpful staff and sound advice. Nice knowing the contact numbers are for people in the UK and not call centres abroad. Great company.
Ashleigh is very friendly, knowledgable, patient and thorough in resolving my issues on more than one occasion. She has returned calls and followed through on each issue until I was totally satisfied... Voir plus
Marco Adaggio made getting a new phone easy, affordable and genuinely helpful. He was so kind and was able to put any worries I had at ease. A follow up email to say that he was always available to... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.
Coordonnées de contact
The Stalls Shifnal Manor, TF119PB, Shifnal, Royaume-Uni
- 0330 043 2006
- info@chadwelltelecom.co.uk
- chadwelltelecom.co.uk
4,7
Excellent
197 avis
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A répondu à 16 % de ses avis négatifs
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Great people that are willing to go above and beyond
Alys and Kirsty were able to solve some of the initial challenges I had with the port over from a different network and always went above and beyond to fix any issues with the setup. I'd highly recommend!
8 janvier 2025
Réponse de Chadwell Telecom
Hi Alex,
Thank you so much for the review, we are super happy that we were able to identify the issue causing the problem and fix your APN issues promptly, It was lovely to speak to you, please don't hesitate to keep in touch.
Don't forget we offer a referral scheme to all of our amazing customers, feel free to mention Chadwell to your friends and family, We offer the very best business telecoms at affordable prices and 1-2-1 Account management and Support.
If you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Alys @ Chadwell
Very helpful and dealt with my problem…
Very helpful and dealt with my problem straight away.
8 janvier 2025
Réponse de Chadwell Telecom
Hi Andy,
Thank you so much for taking the time to leave a review.
It was great to speak to you, we aim to build strong, long-lasting, professional relationships with all of our customers. We really take great pride in going the extra mile and making sure that you are happy with 1-2-1 Account Management and customer service.
If you need any further technical help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell
Excellent service from Chadwell
Excellent service from Chadwell, they made switching easy with great prices.
5 décembre 2024
Réponse de Chadwell Telecom
Good morning,
We are so pleased to hear that you found the process easy and stress-free. We try our very best to make the switch over seamless and it is great when we get feedback to confirm we did so!
Remember, if you require any help or advice on 03300432006 or drop an email to support@chadwelltelecom.co.uk
Kind Regards,
Luke @ Chadwell
Helpful, efficient and friendly
Chadwell have been very helpful in obtaining us a business mobile contract at a very competitive price. Would recommend them to anyone.
12 décembre 2024
Réponse de Chadwell Telecom
Hi Fiona,
Thankyou for taking the time to leave a review, we take great pride in making sure that every customer is happy with our products and services and strive to deliver the very best customer service for a competitive market price.
If you require any help, or have any questions you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Steve @ Chadwell
This has been such a seamless…
This has been such a seamless experience with Chadwell everything about transferring over from my current provider has been so easy!
Steve has been so friendly and professional to deal with, always a friendly voice at the end of the phone and always happy to help!
5 décembre 2024
Réponse de Chadwell Telecom
Hi Lucy,
It makes us so pleased to hear that you are happy with Chadwell's services. We aim to deal with any customers quickly and professionally, it is great when we get feedback proving we did a good job!
Remember we are just a phone call away if you require any help or advice on 03300432006 or drop an email to support@chadwelltelecom.co.uk
Kind Regards,
Steve @ Chadwell
Excellent service from start to finish…
Excellent service from start to finish !! Great deal on phone contracts...........and smooth transfer.
5 décembre 2024
Réponse de Chadwell Telecom
Hi Chris,
Thank you so much for your review. I am so glad we were able to get you a great deal on you business mobiles, its great you had a smooth transition, and you are happy with our customer service.
It was lovely speaking with you and as discussed please don't hesitate to get in touch if you have any questions going forward, you have your own personal account manager and a great customer service team that are happy to help.
Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Luke @ Chadwell
Réponse de Chadwell Telecom
Hi Ashley,
Thanks for taking time out of your busy schedule to leave a review, we appreciate the good feedback from all of our amazing customers.
Feel free to contact your Personal Account manager anytime if you require anything at all.
If you need any further technical help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Joe @ Chadwell
Very helpful and supportive team
3 décembre 2024
Réponse de Chadwell Telecom
Hi Wayne,
Thank you for your review. It was great to speak to you and help with the new connection. We hope to build a strong and professional relationship with you throughout your time with us.
We are always available to speak to with regards to anything you may require going forward. If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell
I had an unsolicited call from these…
I had an unsolicited call from these people as my phone was coming up for renewal. There’s really no need to give cold callers your business. I didn’t give anyone permission to call me, and had never heard of this company. I’m sure this breaches GDPR in some way.
3 décembre 2024
Avis spontané
Professional and personal service
Professional and personal service. Highly recommend and already have! Kirsty has been absolutely brilliant with her customer focused approach.
28 novembre 2024
Réponse de Chadwell Telecom
Thank you James for taking the time to leave such a lovely review.
I am so glad you were happy with our customer services, and great to hear your taking advantage of our refer a friend scheme.
Fell free to get in touch anytime if you need anything at all!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards
Kirsty @ Chadwell
Réponse de Chadwell Telecom
Hi Tony,
Thank you so much for your review. We are happy to hear that you have found our customer service meets your expectations. We are always available for technical advice and support.
If you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Alison @ Chadwell
Ashleigh was brilliant. Excellent communication skills and very quick responding.
Ashleigh was brilliant. Patient and courtious. Talked me through an issue i had with a handset and network transfer that was stuck on the old network. Excellent communication skills and no waiting for service. 👍
26 novembre 2024
Réponse de Chadwell Telecom
Hi Gail,
We really appreciate your feedback, it is always a pleasure to hear that we have been able to fix any technical issues that may arise quickly and efficiently
We are always here to help, if you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Melanie @ Chadwell
Outstanding
Great customer service and very helpful with the sale contract on the phone . Outstanding with helpful follow up on a small technical issue
25 novembre 2024
Réponse de Chadwell Telecom
Hi Rick,
We are pleased to hear that you have had a great experience so far with us at Chadwell. Please don't hesitate to make contact with any other questions you may have, it is always a pleasure to help our customers and keep in touch throughout your contract with us.
We are always here to help, if you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Steve @ Chadwell
Good customer service
Good customer service. A couple of issues to begin with but all sorted quickly
25 novembre 2024
Réponse de Chadwell Telecom
Hi James,
A huge thank you for taking the time to leave a review.
Apologies for the teething problems at the start you were very patient and enabled us to sort the issues out quickly and efficiently.
We are super proud of our customer service and will always go above and beyond in these situations.
If you need anything else, or have any questions you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards
Kirsty @ Chadwell
Prompt friendly service and always…
Prompt friendly service and always professional. Alys and Ashleigh were particularly helpful with all our questions! Thank you and we would highly recommend Chadwell Telecom.
25 novembre 2024
Réponse de Chadwell Telecom
Hi Jennifer,
Thank you for your lovely review. Please don't hesitate to call if you require any further help or advice, we are always happy to be of assistance.
If you need anything else, or have any questions you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Alys and Ashleigh @ Chadwell
Excellent
Got great value on business contract for iPhone 16. Communication was great throughout. Highly recommend
22 novembre 2024
Réponse de Chadwell Telecom
Good morning Michael
We are pleased to hear you are happy with your new mobile phone contract with us, we are able to offer leading market prices coupled with a personal account manager who can help with anything you need going forward.
If you need anything else, or have any questions you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Joe @ Chadwell
People on the phone were great mannerisms and very professional
Very helpful and very professional will definitely be recommending to others thank u very much 😊 👍
21 novembre 2024
Réponse de Chadwell Telecom
Good afternoon Gary,
Thanks for your review and recommendations! .. Don't forget we offer refer a friend scheme £30 amazon voucher per each new connection!
If you need anything else, or have any questions you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Warm Regards,
Alys @ Chadwell
Customer service was brilliant.
19 novembre 2024
Réponse de Chadwell Telecom
Hi John,
Thank you for taking the time to write a review, Its always nice to hear our customers are happy with the customer service provided, You can contact your personal Account Manager anytime, but if you need anything at all, service and support is always available on 0330 043 2006 or you can email on support@chadwelltelecom.co.uk.
Kind regards,
Kirsty @ Chadwell
Above and beyond service and after care.
Kerry went above and beyond to make sure we had what we needed. Spent lots of time getting to know our business and how we worked. Realised the importance of how fast we needed our equipment for business continuity. So glad we are working with Kerry and Chadwell telecom. Chadwell are very fortunate to have found her, she is a great asset to the company.
20 novembre 2024
Réponse de Chadwell Telecom
Good afternoon Jackie,
Thank you for the amazing review. We take great pleasure in building strong, long, lasting relationships with all of our customers, not just at the beginning but throughout your time with us, our customer service and support is our main focus, we strive to deliver a personal, professional and efficient experience, to meet all of your business requirements.
Kerry is a valued new member to our business, who brings knowledge and tons of experience. We agree we are lucky to have her!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Stuart @ Chadwell
Should have been 5 stars
The reason I didn't give 5 stars in the first place is due to the issues I had receiving initial calls and texts. However ......the customer service that I received from Kirsty, Alison and Ashleigh was amazing, the cost of the phone and package is fantastic and the overall plan is great ....I will definitely be recommending Chadwell to my colleagues, friends and family.
13 novembre 2024
Réponse de Chadwell Telecom
Good afternoon Sharon,
Thank you for your review, we are so sorry that you were disappointed with the calls and texts at the very start of the port, thankfully, we are able to get the Port pushed through as quickly as possible on your behalf with the Network.
We are so happy to hear that you are happy with the customer service and support provided and please remember this is throughout your entire contract with us.
For any questions or advice please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ashleigh @ Chadwell
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