Quick delivery. However your website is terrible at finding things. Also, you can't expect people to be home all week: you need to call to arrange delivery even for online orders. I wasn't even home... Voir plus
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Lisez les avis des autres
Great service and easy to use website..... however, I was waiting for an email to tell me my order was ready for collection, (As advised when I was ordering my product). Instead I had to search to d... Voir plus
Excellent experience ordered online got a phone call to explain that what I ordered was not in store and would be got from another store for me and would probably be delivered on Wednesday which it... Voir plus
Purchased a lagging jacket for hot water cylinder. Ordered online click and collect. No problems swift turn around item was ready within 10mins.
À propos de l'entreprise
Écrit par l'entreprise
Chadwicks is Ireland’s leading builders’ merchanting company, operating with 50 stores and over 1,300 colleagues across the country. Thanks to our unrivalled knowledge and expertise in the construction sector, we have been part of the fabric of everyday life in Ireland for over 200 years, providing building materials to homes, hotels, farms, transport networks and every other form of business throughout the country.
Coordonnées de contact
Chadwicks Group, Ashfield, Dublin,, D22 W318, Dublin, Irlande
- info@chadwicks.ie
- chadwicks.ie
4,2
Bien
135 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 45 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I was of the understanding that pick &…
I was of the understanding that pick & collect meant that your order was waiting for collection when you arrived Not so in my case
30 juin 2026
Poor customer service
The order was taken, i got a call two days later to say the item wasnt in stock and to give them a bit more time. A week later and I havent received any update. I have since received a quote elsewhere and I am trying to cancel my initial booking, and get a refund. Have called three times, left an 'urgent' message and still nobody has returned my call.
Dont think I will be using this service again.
29 juin 2026
Brilliant service
Brilliant service, great value. Fast delivery. I would definetly order from chadwicks again!!
7 juillet 2026
Buying it on a Mon and receiving it on…
Buying it on a Mon and receiving it on a Tues made it better,and yes will get more gear off them
30 juin 2026
Dropped off delivery on time with…
Dropped off delivery on time with plenty of notice. Tks
30 juin 2026
Everything worked well including price.
29 juin 2026
Easily ordered online
Easily ordered online, confirmation received ok, communication on delivery window was accurate and delivery fine.
Thanks
28 juin 2026
I have not received the ordered…
I have not received the ordered product; and the charge for delivery was twice the 15 Euro cost of the part.
29 juin 2026
I was left a brush head short
28 juin 2026
Réponse de Chadwicks
Hi Joy,
Thank you for taking the time to give us feedback. I am sorry to hear your order was not completed correctly. I have checked the order reference submitted and it did not match our system.
If possible can you reach out with your "online order number" or OLR from your invoice and I will have in resolved ASAP. You can reach us at customercare@chadwicks.ie.
Kind Regards
Chadwicks Customer Care
Very good service
Very good service, quality and price was excellent, will purchase again soon
27 juin 2026
Prompt fast delivery
Prompt fast delivery. Great to have a supplier who delivers when they say they are going to deliver. Will use again.
27 juin 2026
Quick delivery... but random day.
Quick delivery.
However your website is terrible at finding things.
Also, you can't expect people to be home all week: you need to call to arrange delivery even for online orders. I wasn't even home when the delivery came in.
27 juin 2026
Order got cancelled as not enough in…
Order got cancelled as not enough in stock..they offered they can get more but I’d have to either wait 2-3 weeks or pay 80€ for courier-why should I care? They had it in stock on website and it was up to them to make sure it was available..I presume I was too small of a customer…the man on the phone was not very nice did not even apologise did nit try to help or suggest a solution.
26 juin 2026
Réponse de Chadwicks
Good Morning,
Thank you for taking the time to share feedback with us on your most recent experience. Can I ask that you reach out to us at CustomerCare@chadwicks.ie with your name and order details and we will investigate this query immediately.
Kind Regards
Customer Care
Very good experience and fantastic…
Very good experience and fantastic products.
Thanks so much chadwicks
26 juin 2026
Poor experience on click and collect…
Poor experience on click and collect as a retail customer. I'm guessing trade gets priority. All items were in stock but waited half the day for any confirmation. Emails and follow up phone calls from myself went unanswered. Eventually gave up and cancelled the order. No explanation or apology from the staff when I called.
3 juillet 2026
Avis spontané
Very professional customer service…
Very professional customer service staff. Very good Website ecperience.
25 juin 2026
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