Chairoffice Avis 

539
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Hi, after contacting the company about a fault with the rise and fall mechanism on my chair , that I had purchased over a year before , I received a new part within days . The new part was fitted and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to order and chair came quickly. Super easy to put together and as described. Great company to deal with and follow up was appreciated to ensure everything had arrived and I was happy with my p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service provided. We are based in Northern Ireland and there was no problem getting the courier provided and the chairs arrived very promptly. We were delighted with the quality of the cha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a Ergo Mesh Chair at the turn of the year. Excellent product, selected among other things on higher weight capacity. I hadn't anticipated that it would at the same time just be bigger.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles de bureau

Informations provenant de diverses sources externes

The largest variety of office furniture with over 60% off retail price from ChairOffice, the specialist office furniture supplier. Order online from anywhere in the UK.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

539 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(539)

97 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I had a fault with the chair and needed…

I had a fault with the chair and needed a new part, sent pictures to the customer services team and within 12 hours it had been delivered - absolutely fantastic service and customer care. I would highly recommend.

8 octobre 2024
Avis spontané
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Réponse de Chairoffice

many thanks for the lovely review, we know that some chairs can go wrong from time to time, glad to hear that the speed of our service team impressed you and that the chair is now working correctly again. thanks again for the 5 stars!

Noté 5 sur 5 étoiles

Problem fixed super quick, no fuss or quibbling

I was already happy with the transaction, delivery and chair itself (but failed to leave a review, sorry). One of the castors broke after less than 3 months so I informed Chairoffice/FullRangeFurniture, they respeonded almost immediately, asked for a photo which I duly supplied and they posted out a full set of new castors the same day. I received them, by courier, the very next day. One very happy customer, thank you so much.

3 octobre 2024
Avis spontané
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Réponse de Chairoffice

thankyou so much for the review, we realise things can go wrong from time to time thanks and glad the customer service team were able to get you sorted, thanks again for the 5 stars!

Noté 5 sur 5 étoiles

The chair is super...

The chair is super...well able to accomodate my girth!

Living where I do, along a footpath sat navs are not reliable but it did arrive via a diversion or two and I'm loving the chair.

I hope to order from the company again

26 septembre 2024
Avis spontané
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Réponse de Chairoffice

Thanks for the review and the 5 stars and glad you are happy with the service and of course the chair!, hope you continue to enjoy it.

Noté 5 sur 5 étoiles

Brilliant After-Sales Service

I was pleased to find this company back in 2022, because they were offering a sturdier chair than I could find elsewhere. The chair has lived up to expectations, but a recent problem with the armrests lead me to contact them again. Fantastic response! Replacement parts dispatched immediately! How often do we see after-sales service of this quality these days? Hardly ever. Many thanks to them.

19 septembre 2024
Avis spontané
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Réponse de Chairoffice

thankyou for the lovely review, glad you're happy with the aftersales care and as mentioned any issue in the future, don't hesitate to get into touch. thanks for the 5 stars!

Noté 5 sur 5 étoiles

Stunningly good after-sales customer service!

We purchased a sturdy office chair in May 2023 but in August 2024 the cylinder began to 'give', resulting in the chair sinking over a number of minutes. Aware that the chair was out of warranty, we emailed the supplier who immediately responded by sending us a replacement cylinder free of charge. We had some difficulty removing the old one and the supplier responded very quickly to our emails with advice and links to relevant YouTube videos. We now have a chair that is as good as new. Thank you so much, Louie, for the best customer service we've had from any supplier in a long time!

5 septembre 2024
Avis spontané
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Réponse de Chairoffice

Thank you for your review. We are pleased that this is the best customer service you have experienced for a long time and will pass your comments onto Louie.

Noté 5 sur 5 étoiles

All good

Good prices for the same things elsewhere and everything arrived quickly.

20 juillet 2024
Avis spontané
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Réponse de Chairoffice

Thank you for your review and we are pleased you found the prices good.

Noté 5 sur 5 étoiles

Just brilliant!

Ergo Flex Ergonomic chairs from Full Range Furniture. Great product, prompt and efficient support! Recommended! Just ask for Nadia!

20 août 2024
Avis spontané
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Réponse de Chairoffice

Many thanks for the review!, so happy you are pleased with your chair!! thanks again for the 5 stars!

Noté 5 sur 5 étoiles

Great but Broken Wheel

Delivery was great and on time, chair is very comfortable. Only reason it's not a 5 Star review is that one of the caster wheels has already broken after less than a month. These Aspartan Executive Office Chairs are supposed to be good for heavy people, but this is not helpful.

[Update 22/08/2024]
Once replacement parts received, as long as issue is fixed, I will update review to 5 star.

[Update 30/08/2024]
Set of new wheels sent and received. Chair now works perfectly. Really appreciate the swift response in getting this sorted. Rating raise up to 5 stars.

21 août 2024
Avis spontané
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Réponse de Chairoffice

hello, many thanks for the review and appreciate the feedback, sorry if you are having an issue, thanks for sending through the image of the damage and i can see the replacement part is leaving today for you. Once swapped over this chair will be working correctly again!

Noté 4 sur 5 étoiles

Good company to deal with, plenty of choice

Whole order and purchase process very good - clear easy to use website, like the video showing the chair features and reasonably competitive price. Package arrived promptly, chair very easy to put together.
Office chair is Venus ergonomic 24 hr rated for heavier users - using in a home office environment its firm so hoping the padding gives a little. There is a good amount of adjustment to find a comfy position but the adjustable height armrests rattle like crazy, feel flimsy. They are helped in comfort with after-market foam pads that position on top.
The seat back/rest-neck support feels too low down and too far back even in near vertical position, not enough height adjustment available. I think a small foam detachable pillow would aid comfort.
Small niggles and an overall positive experience

16 août 2024
Avis spontané
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Réponse de Chairoffice

many thanks for the review and appreciate the feedback provided, this will be certainly we can look into to see if there pillows/cushions that can help chairs be even more comfortable. thanks again for the compliments and the 4 stars!

Noté 5 sur 5 étoiles

Ergo Flex Ergonomic Office Chair …

I purchased an Ergo Flex Ergonomic Office Chair in March 2023. It has been so comfortable and was easy to put together - just 3 parts. I was delighted I could choose the colour chair to match my office. It comes with a 5 year warranty - great value for money. Reviewing now as it has had daily use, many hours per day and feel it has lived up to expectations. I had a slight problem with the chair gradually moving down in height. Customer service took the time and effort to help with this, sending a new gas lift and base out. We were unable to remove the gas cylinder, so an engineer was sent at a time that was convenient for us. Outstanding customer service, easy to contact and outstanding product. Would definitely recommend and would shop with them again if I needed to.

12 août 2024
Avis spontané
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Réponse de Chairoffice

Thank you for taking the time to write a review. We are so pleased you found the service and the chair excellent and that you would shop with our company again.

Noté 5 sur 5 étoiles

While searching online for a new office…

While searching online for a new office chair, I stumbled upon the Chair Office website and found a chair that seemed ideal for a Tudor-style person. I placed my order in the late afternoon and reached out to their "contact us" number. I had the pleasure of speaking with Nadia, a delightful representative who was both cheerful and professional. Any business owner would be fortunate to have someone like Nadia representing their company. She provided precise information, was incredibly helpful, and added a touch of enjoyable banter to our conversation.
So, 10:30 the next day not only has it arrived but I'm typing this review from that very seat. Easy to put together and so well made. They even give you some spare screws if your the one that looses bits along the way.

All in all 100% pleased with the service and the product.

9 août 2024
Avis spontané
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Réponse de Chairoffice

What a wonderful review to receive!, Thankyou so much for the glowing 5 stars, glad you are happy with the product and of course thanks for your lovely comments on our colleague!

Noté 5 sur 5 étoiles

Poseidon Bariatric Chair

Poseidon Bariatric Chair
I purchased this chair recently. It is big, luxurious, roomy and comfortable chair. I am an average 6 ft guy. The chair felt very spacious. Really impressed with the build quality. Very strong and robust. Chairoffice customer service is excellent. Chair delivered very quickly. I was so happy I ordered 2 chairs in total. I definitely recommend this company

22 juillet 2024
Avis spontané
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Réponse de Chairoffice

Thank you for taking the time to write a review. We are so pleased you find the chair so comfortable and will recommend our company to others.

Noté 5 sur 5 étoiles

Great range of products

Great range of products to choose from and competitive prices. Super quick delivery. Would certainly recommend.

5 août 2024
Avis spontané
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Réponse de Chairoffice

Thank you for taking the time to write a review. We are so pleased you find our prices competetive and will recommend our company to others.

Noté 5 sur 5 étoiles

great delivery.

great delivery.
the chair is very comfortable to use with great support. construction was simple and quick.

3 août 2024
Avis spontané
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Réponse de Chairoffice

Thank you for taking the time to write a review. We are pleased that you find the chair comfortable.

Noté 5 sur 5 étoiles

Excellent quality

Excellent quality, incredibly quick delivery! Ordered it at 4pm, it arrived at 8am the next day. Chuffed

8 juillet 2024
Avis spontané
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Réponse de Chairoffice

Thank you for taking the time to write a review. We are pleased that you found the delivery quick and the quality excellent.

Noté 5 sur 5 étoiles

Ordering was easy

Ordering was easy, delivery spot on, as was the assembly too. Excellent chair as described.

1 juillet 2024
Avis spontané
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Réponse de Chairoffice

Thank you for taking the time to write a review. We are pleased that you found the chair to be excellent.

Noté 5 sur 5 étoiles

Great value for money

I ordered an office chair that exceeded my expectations. Very comfortable, elegant, it definitely looks more expensive than it actually is.

10 juillet 2024
Avis spontané
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Réponse de Chairoffice

Thank you for taking the time to write a review. We are pleased that you find the chair comfortable and that it exceeds your expectations.

Noté 5 sur 5 étoiles

Good quality product

Good quality product. Very comfortable chair. Great service all round

30 juillet 2024
Avis spontané
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Réponse de Chairoffice

Thankyou for the lovely review, so glad you are pleased with your purchase, thanks again for the 5 stars

Noté 5 sur 5 étoiles

Very good quality

Very good quality. we've just bought them, but they seem to be better than our previous ones. We are sitting for long hours on them and quality matters for us more than anything.

29 juillet 2024
Avis spontané
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Réponse de Chairoffice

Thank you for your review. We are so pleased you found the chairs to be of great quality.

Noté 5 sur 5 étoiles

Competitive Price Good Quality Product

Bought numerous tables and two cupboards from this site and also added installation at site.

Interacted with customer service and sales who were courteous and prompt.

I have no hesitation in recommending this company and will definitely use them again as they were very competitively priced and gave exceptional service

3 juin 2024
Avis spontané
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Réponse de Chairoffice

Thank you for taking the time to write a review of our company and products. We are so pleased you would use our services again and recommend our company.

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