Chapter Law Avis 198

I’m absolutely delighted with the outstanding service I received from Charlotte and the entire team at Chapter Law. From the very first conversation, they were professional, attentive, and genuinely committed to achieving the best outcome for my property sale. Their communication was clear, timely, and reassuring at every stage.

Thanks to their expertise and proactive approach, my property was successfully sold in just 8 weeks! The whole experience felt smooth, stress-free, and exceptionally well managed.

I’m incredibly grateful for their hard work and dedication. I wouldn’t hesitate to recommend Chapter Law to anyone looking for a trustworthy, efficient, and highly capable team.

Thank you, Charlotte and team, you made the entire process an absolute pleasure!

Once mortgage was in place it was a hassle free process with the app letting you know when every step was complete as well as getting emails.

We recently went through the process of purchasing our first home. From the beginning Sahlia was always available to answer any questions along the way. She was courteous and professional throughout the process. We appreciate her support and advice along the journey.

We recently purchased our first home with Chapter Law, and the experience was fantastic from start to finish. Our solicitor, Sahlia, was absolutely brilliant – professional, efficient, and always kept us informed throughout the process.

Chapter Law in Longbridge provided conveyancing services for our recent house move. From the outset, the process was simple and straightforward. The conveyancer assigned to us was Sahlia Ali. Sahlia was simply excellent at her job. She ensured that, from outside, we were ready to proceed quickly and entered into some tough negotiations with conveyancers in our chain who weren’t so efficient. Sahlia was thorough and robust, providing both reassurance and advice when we needed it. We will be using Chapter Law, and will be asking for Sahlia to be our conveyancer for our up and coming purchase.

We recently worked with Sahlia Ali on our property transaction and were very impressed. Although they are fairly new in their role as a Conveyancer, they handled our case with professionalism, attention to detail, and clear communication throughout. They made the whole process smooth and kept us well informed at every stage. We felt reassured and confident in their ability, and we wouldn’t hesitate to recommend them.
Thanks,
Josh

Chapter Law provided very clear information regarding their 16-step sale process, which was easy to follow. As each step was achieved, this fact was communicated to me. Their helpful 'Client Care' booklet contained valuable information regarding timescales, services provided and costings/disbursements. However, if I needed to speak to a 'person' Misbah took my calls and responded in a professional and meaningful way. During the 'key' period, as we approached exchange of contract and completion date, we spoke almost daily. It was an efficient and professional service which I cannot fault.

Chapter law are very good. Zahrah looked after the sale of our house, she kept us upto date with everything and answered any questions we had very quickly. Would definitely recommend chapter Law. This is actually our second time using them.

I have recently used Chapter Law to represent me when selling my property. Dealing predominantly with Kerry who has acted promptly and kept me well informed throughout the entire process. Unfortunately on completion day it was Kerry's day off but I then spoke with Zahrah who called me before the offices even opened to ensure that everything was dealt with in a timely manner. I would 100% recommend and would also use Chapter Law again in the future.

Zahrah was really helpful and the process was quick as soon as I started dealing with her. Thanks!

Do not use chapter law!
I was not their client but I was on the receiving end. Incompetent and unprofessional, making promises to send documents over and never holding to their word. 6 months waiting to get things sorted and had to pull out of the sale in the end. Sort your solicitors out chapter law!
I will never recommend or use them.

I had a smooth and stress-free experience with this solicitor. They were professional, clear in their communication, and always responsive. I felt well-supported throughout the process and would definitely recommend their services. Will be using Chapter Law again.

Zahrah Is absolutely outstanding, nothing is too much trouble for her, she has executed her conveyance exceptionally well, even going up and beyond her duty to help me. Thank you Zaharia, Chapter Law must be very thankful to have such a polite and the exceptional employee.

If you’re in a chain with this law firm I would advise you to pull out, their incompetence is on another level. I’m in a chain of 5, all other solicitors are ready to exchange as were the top being represented by Chapter Law, until they changed their mind and decided they had some more enquiries to iron out. This firm has been holding up the chain FOR TWO MONTHS, I just tried to call them and they wouldn’t even tell me how to make a complaint, they told me to find out myself and hung up on me. If I could give a minus rating I would. They’re an absolute shambles of a firm who think it’s ok to mess with people’s lives. Google reviews are imminent, solicitors should be held to account for their lack of urgency,integrity and incompetence.

I have bought and sold quite a few properties over the last 20 years and this was my first time using Chapter Law. It was the easiest and most straightforward conveyance experience I have ever had. E mails were always answered, calls returned and I was always kept updated. What a refreshing change! Special thanks to Charlotte and Beverley for their help. I would recommend them to anyone looking for a seamless conveyancing process

My experience with Chapter Law was good to begin with, communication with Kerry was clear and smooth, things were going quite well up until the point she went on annual leave. Unfortunately there was a slight miscommunication in hand over but once this was resolved everything progressed fairly quickly.
Zahrah was friendly and polite, responding to my requests promptly.
All in all after a couple of issues which were dealt with, the whole process transitioned well to the end date.
Thank you to Zahrah and team

We had the pleasure of having Sahlia as our case handler. Very informative which was presented with transparency. Efficient and very professional. There were times when we couldn't get hold of Sahlia but always called back in a timely manner.

If you do have Sahlia as your assigned case handler then you're in good hands.

We used Chapter Law on our recent house purchase and have to say that Kerry and the guys were great. They kept is informed all the way through, made the technical stuff easy to understand and always advised on the next steps, what was required of us and what to expect. There were some difficult people in our chain and Chapter Law responded professionally at all times. I would have no hesitation in using them again or recommending them to others.

Great service from Andrena, very responsive and professional in keeping us updated with the sale and purchase process. Thank you, Liam and Lidia

Good communication