Today is my first experience with Chargeback.io - now everything is correct after first refund procedure - we get alert as fast as possible. Also support managers are very helpful and friendly.
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We’ve been using Chargeback.io for a few months now and it’s drastically reduced our dispute rate. The dashboard itself is pretty intuitive and their team has been extremely helpful whenever we had qu... Voir plus
I was confused at first setting the chargeback alerts up for my stripe account but they have an amazing support team. Especially Jack from support helped me through at every step of the way.
Great platform. Chargebacks are frustrating but it got way more manageable since we've started using chargeback.io. Also their rates are great compared to competitors.
À propos de l'entreprise
Écrit par l'entreprise
Chargeback is a chargeback prevention service designed to do exactly what its name suggests—prevent chargebacks. We achieve this by alerting you about transactions in which the customer has just requested a chargeback. We will then automatically refund these transactions before they escalate into chargebacks. This helps reduce your chargeback rate, lower fees, and minimize potential payment processor issues.
Coordonnées de contact
Business Park, Dubai Silicon Oasis, DDP, Building A1, 0000, Dubai , Emirats Arabes Unis.
- support@chargeback.io
- chargeback.io
Very useful system
Very useful system, I like they offer video call to explain the system and set up. Jack explained everything very easily.
They're awesome
They're awesome. Very fast responses and helpful with settings up everything up.
Perfect
Perfect. Everything is smooth, they credit you back if a mistake is made.
They'll save your stripe and shopify accounts from being banned.
Had a very useful call with Jack who…
Had a very useful call with Jack who explained issues that my previous provider wouldn't help with
Essential Tool for Keeping Chargebacks Under Control
Chargeback.io has been a game‑changer for our business. The setup was quick, the interface is intuitive, and the real‑time alerts help us prevent most disputes before they turn into actual chargebacks. Being able to connect easily with major payment processors and get proactive protection has reduced stress and saved us both time and money.
Very fast alerts
Today is my first experience with Chargeback.io - now everything is correct after first refund procedure - we get alert as fast as possible. Also support managers are very helpful and friendly.
Excellent customer service
Excellent customer service! Jack patiently helped me completely onboard my Shopify stores and integrate my payment processor. The platform's dashboard is beautifully designed and easy to navigate, and their Alert prices are very competitive.
Great people to know with help me alot…
Great people to know with help me alot with chargeback protection for my merchant account thanks
Chargeback has saved me from so much…
Chargeback has saved me from so much headaches with stripe, In just get alerted before any dispute becomes a chargeback. You can choose to do whatever.
Also support is amazing, online 24/7.
Very good that they offer an video call…
Very good that they offer an video call to help set up and fix any problems, Jack explained everything very easily and made it very clear for me.
I was confused at first setting the…
I was confused at first setting the chargeback alerts up for my stripe account but they have an amazing support team. Especially Jack from support helped me through at every step of the way.
Great experience
Great experience. Unexpected disputes don't affect our account health anymore.
Great help from Jack
Great help from Jack. i had a call because i needed some help. i could jump on a call directly with him for the explanation i needed.
Thank you!
Very attentive support
Very attentive support, easy access to information and service works as intended.
I have an issue with set up they…
I have an issue with set up they provided help via live chat and explain everything to me ! also quite cheap comparing to others
Knowledgeable and Extremely Helpful Support
The agent who assisted me was very knowledgeable, professional, and took the time to clearly explain each step of the process. They understood the situation right away and provided practical guidance that made everything much easier to manage.
Their responsiveness and attention to detail really stood out, and it gave me confidence knowing I was being supported by someone who genuinely knows the chargeback process inside and out.
They are the best
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