Charm Bear Avis 

599
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

The delivery time given was not met so the item i purchased was not here in time for a birthday present which was very disappointing. When a replacement was sent out I finally received it nearly 2 we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought a necklace for my friend a few years ago with her children’s initials and date of birth on. She recently became a nanan so I bought her another disc with her granddaughter’s initials on and she... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered x3 key chains for my sister, my daughter and then one for me because I wanted to treat myself. The workmanship, the sentiment behind the gift is absolutely amazing and as soon as they arrive... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered an initial disc necklace a while back and unfortunately my baby snapped it. I emailed the company because I couldn’t see if I could just re order the chain rather than the whole combination ag... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie

Informations provenant de diverses sources externes

A small family business that creates handmade jewellery that will put a smile on their face. Each necklace or bracelet that we create is entirely unique to you, making it meaningful & a keepsake worth treasuring for life.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

599 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(599)

6 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ten out of Ten

Great company, excellent customer care and fantastic gifts

1 novembre 2022
Avis spontané
Logo de Charm Bear

Réponse de Charm Bear

Thank you so much for your amazing review, Mary! 💖 We hope to see you again soon.

Noté 5 sur 5 étoiles

Beautiful necklace

My necklace is beautiful, it was a mother's day gift so I am really happy. Delivery was longer then expected, but the people at customer service were all of great help and the necklace is just how I wanted it.

6 juin 2022
Avis spontané
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Réponse de Charm Bear

Hiya Lina! Thank you so much for supporting CharmBear! It really means a lot to us. So glad to know that you liked your order! 💖

Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish, product was delivered on time and of really good quality. will definitely use them again.

1 septembre 2022
Avis spontané
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Réponse de Charm Bear

We really appreciate this fantastic feedback, Mainul. Hope to see you again soon. ❤️

Noté 5 sur 5 étoiles

Amazing!

Amazing!
Really happy with my neckless it has my two childrens name on and it is perfect. amazing
quality,
lovely and wrapped up when it arrived, also arrived in the time limit said, will
definitely be ordering again for gifts for the family. Thankyou again

24 août 2022
Avis spontané
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Réponse de Charm Bear

So glad to hear this, Lydia. We're glad you loved your order and how they were packaged. Hope to see you again soon! 💖

Noté 5 sur 5 étoiles

Fan-bloody-tastic!

Couldn’t have had a better experience. My necklace is perfect… I had so many compliments I had to buy another for my sister too! Even better with their 10% discount code you get for leaving a review. Love you guys!

20 août 2022
Avis spontané
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Réponse de Charm Bear

Thank you so much for your amazing review, Sophie! 💖 Glad to know you availed of our 10% discount. We hope to see you again soon.

Noté 5 sur 5 étoiles

I’m so great that I’ve founded and…

I’m so great that I’ve founded and choose Charm Bear! Such a delicate and perfect gift. I’m so glad about it and my partner it’s very happy as well he even said this is a very smart gift and not a “cliché” gift! So YES ALWAYS YES! Thank you so much Charm Bear! 💖

7 septembre 2022
Avis spontané
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Réponse de Charm Bear

Hi there, Debora! Thank you so much for this wonderful feedback! This helps us become more motivated in helping people find unique gifts for their families and loved ones. Take care! 💖

Noté 5 sur 5 étoiles

I ordered the rose gold initial…

I ordered the rose gold initial necklace with d.o.b with my three boys on it, the delivery was fast and the necklace is simply stunning, I have worn it a lot of times with perfume added on and it hasn't faded or turned a different colour as some jewellery can do, I get so many compliments when I wear it, will definitely be ordering again from here, highly recommended x

4 septembre 2022
Avis spontané
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Réponse de Charm Bear

Thank you so much for your amazing review, Stef! ❤ Thank you for trusting. See you again soon!

Noté 5 sur 5 étoiles

This was my first time buying from…

This was my first time buying from charm bear and I wasn’t disappointed, I brought a initial necklace in gold and it’s so beautifully crafted and not dull looking, I would definitely recommend this store to anyone and will definitely be buying from them again.

15 août 2022
Avis spontané
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Réponse de Charm Bear

Hi there! this is wonderful to hear. Thank you so much for such a beautiful review! We hope to see you again soon! <3

Noté 5 sur 5 étoiles

I bought a few initial necklaces as…

I bought a few initial necklaces as birthday gifts and everyone loved them. Fantastic customer service. Arrived really quickly too. Would definitely use them again and would recommend to anyone

2 juillet 2022
Avis spontané
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Réponse de Charm Bear

Wow! Thanks for this beautiful feedback, Kayleigh. And yes, hope to see you again this Christmas season! 😉

Noté 5 sur 5 étoiles

Such a fab company and beautiful products!…

I have used this company twice now and I just love my initial necklace and birthstone add one. As a first time mum I love sentimental items to do with my little boy and I just love wearing it🥰

30 juillet 2022
Avis spontané
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Réponse de Charm Bear

Yay! Thank you so much, Jessica! We're glad you loved your necklace. Let us know if there's anything we can help you with. Stay safe! 💖

Noté 5 sur 5 étoiles

Really fast delivery

Really fast delivery
Packaging was beautiful
Can’t fault Charm Bear

10 juillet 2022
Avis spontané
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Réponse de Charm Bear

Thank you so much, Rose! Your review means so much to us. We're glad you loved your order and how they were packaged. Hope to see you again soon! 😍

Noté 5 sur 5 étoiles

I love this company I have used them…

I love this company I have used them multiple times now, the customer services are brilliant! Delivery is good.. and the product is amazing.. I would use them again and again!

16 août 2022
Avis spontané
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Réponse de Charm Bear

We're so glad to hear this, Emma! This means a lot to us. We hope to see you again soon. 😍

Noté 5 sur 5 étoiles

Fantastic service & experience with…

Fantastic service & experience with Charm Bear, personal service from start to finish, gorgeous bracelet & a deal to get a matching one for my bestie, I recommend Charm Bear 100%, go on, treat yourself, and ou won’t regret it! 🐻 💜

11 août 2022
Avis spontané
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Réponse de Charm Bear

This is wonderful to hear, Kirsty! We really appreciate this feedback. Thank you and keep safe! 😍

Noté 1 sur 5 étoiles

Don't recommend

Slow delivery service
Poor customer service communication
If you need something in two weeks expect to get it in two months.

20 juillet 2022
Avis spontané
Logo de Charm Bear

Réponse de Charm Bear

Hi there, Dinkleboo! I am very sorry to hear this. We understand your frustration regarding this matter. If you could email us at hello@charmbear.com with your order number, we'd appreciate it a lot so that we could help you further with your concern. Thank you! :)

Noté 5 sur 5 étoiles

I recieved my necklace order earlier…

I recieved my necklace order earlier than expected and it is perfect! Thank you to the staff at Charm Bear ❤️

20 juillet 2022
Avis spontané
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Réponse de Charm Bear

We really appreciate this fantastic feedback, Steph. We hope to see you again soon!❤️

Noté 5 sur 5 étoiles

Fantastic product

Fantastic product and arrived within the time scale provided, my wife was very happy with the key ring, will be ordering again very soon

6 juillet 2022
Avis spontané
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Réponse de Charm Bear

We really appreciate this fantastic feedback, Damian. We hope to see you again! Keep safe. ❤️

Noté 5 sur 5 étoiles

Couples bracelets

This is my second time ordering from charm bear and no complaints. Very happy with the product and with
the customer service! Looking forward to future purchases

1 juillet 2022
Avis spontané
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Réponse de Charm Bear

So glad to hear your wonderful review, Mike! We hope to see you again soon. Keep safe! 💖

Noté 5 sur 5 étoiles

Amazing customer service and great items

Ordered an initial disc necklace a while back and unfortunately my baby snapped it. I emailed the company because I couldn’t see if I could just re order the chain rather than the whole combination again. They emailed me back almost immediately with a link directly to the chain which was brilliant. Great quality and helpful customer service. I have since bought a Father’s Day present and once again it arrived extremely quick, packaged well and looked great. Will continue to shop with this fab company

25 juin 2022
Avis spontané
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Réponse de Charm Bear

We really appreciate this fantastic feedback, Melanie. We hope to see you again soon!❤️

Noté 5 sur 5 étoiles

The most unique customised gifts

The most unique customised gifts. I looove this page. Ordered the first time, and paid extra for quick delivery and they delivered. I emailed to be cautious and they responded reqlly quick and delivered a service just as you expect it. Great team, great products, great service. Thanks team Charmbear. I will order again soon.

13 juin 2022
Avis spontané
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Réponse de Charm Bear

We're so glad to hear this, Dot! We hope to see you again soon. 😍

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