The delivery time given was not met so the item i purchased was not here in time for a birthday present which was very disappointing. When a replacement was sent out I finally received it nearly 2 we... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Bought a necklace for my friend a few years ago with her children’s initials and date of birth on. She recently became a nanan so I bought her another disc with her granddaughter’s initials on and she... Voir plus
L'entreprise a répondu
I ordered x3 key chains for my sister, my daughter and then one for me because I wanted to treat myself. The workmanship, the sentiment behind the gift is absolutely amazing and as soon as they arrive... Voir plus
L'entreprise a répondu
Ordered an initial disc necklace a while back and unfortunately my baby snapped it. I emailed the company because I couldn’t see if I could just re order the chain rather than the whole combination ag... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
A small family business that creates handmade jewellery that will put a smile on their face. Each necklace or bracelet that we create is entirely unique to you, making it meaningful & a keepsake worth treasuring for life.
Coordonnées de contact
Royaume-Uni
- hello@charmbear.com
- charmbear.com
4,5
Excellent
599 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have now bought 3 separate disc…
I have now bought 3 separate disc necklaces from Charm Bear. Each one beautiful. Any issues I’ve had, have been resolved straight away with no hesitation. The best customer service and I really do love their disc necklaces!!!
8 juin 2022
Avis spontané
Réponse de Charm Bear
We really appreciate this fantastic feedback, Natasha. We hope to see you again!❤️
Love you’re website & products
Love you’re website & products, i have a suggestion? I think if you added dos & cat charms a well as the kid ones so “this mummy/human belongs to” and a doggy with a name. I’d buy them for all my doggy-mum friends as a key ring! Please let me know if you would start to do this?
2 juin 2022
Avis spontané
Réponse de Charm Bear
So glad to hear this, Jm. We will surely add your suggestion in the future and we hope to see you again soon. 💖
Excellent customer services
I placed an order with Charm Bear for a personalised necklace & after a few weeks it hadn’t arrived. I contacted them & after exchanging a couple of emails they agreed to send me a replacement. The replacement arrived quickly and is absolutely perfect. Things don’t always go to plan but they were very polite and efficient at resolving the issue.
11 mai 2022
Avis spontané
Réponse de Charm Bear
Thanks for this excellent review, Amy. We hope to see you again soon. Keep safe!
Personalised order
I required some support around an order so used the Facebook page and had really quick polite responses, charm bear were so happy to complete my order with what I wanted due to it not being a normal purchase due to it being a sensitive matter, I can’t recommend them enough! Happy with the customer service and even more so my order! X
2 mai 2022
Avis spontané
Réponse de Charm Bear
Awww, 💖 we really appreciate this amazing feedback, Lucy. We hope to see you again!
Perfect!
So chuffed with my initial and date necklace! Paid the addition for sterling silver and I’m in love! Perfect gift to myself after the birth of my gorgeous son! Quick delivery, too! Would highly recommend :)
1 mai 2022
Avis spontané
Réponse de Charm Bear
Thanks for this awesome feedback, Nikki! This means so much to us. Hoping to see you again. 😍
Just want I wanted
Beautiful personalised bangle that means the world to my niece. Thank you so much.
26 avril 2022
Avis spontané
Réponse de Charm Bear
Aw! we're so glad to hear this, Suzanne! We hope to see you again. 💖
Very quick service.
Very quick service.. excellent product.. my daughter loved the present.. will buy from them again
26 avril 2022
Avis spontané
Réponse de Charm Bear
Thank you so much for this amazing feedback, Nazmun. We hope to see you again! 🤩
Such a wonderful gift
Such a wonderful gift! Bought my Mum a ‘This Nanny Belongs To’ key chain for Mother’s Day, she loved it! Thank you again, great service, great product.
19 avril 2022
Avis spontané
Réponse de Charm Bear
Thank you very much, Mrs. Charlotte! Glad to know your mum loved it. This means a lot to us. Hope to see you again! 💖
Disc necklace, bracelet and heart necklace
Love charm bear. I have purchased 3 items, disc necklace, bracelet and heart necklace. All have been amazing quality and I’m so happy with them all. I recommend Charm Bear to anyone looking for that beautiful unique special gift. They are amazing!
19 avril 2022
Avis spontané
Réponse de Charm Bear
Thanks for this wonderful review, Joanne. We hope to see you again soon. Keep safe! ❤️
I ordered a mummy keyring for mother's…
I ordered a mummy keyring for mother's Day from my grandsons. It came nicely packaged. Excellent quality. My daughter loved it. It was nice to be able to order something different. Would recommend
19 avril 2022
Avis spontané
Réponse de Charm Bear
Thank you so much for this amazing feedback! We hope to see you again! 😍
Bought a keyring for my daughter
Bought a keyring for my daughter. Arrived on time and it was beautifully packaged. My daughter loved her keyring with her three gorgeous boys on. Thank you to Charm bear for you wonderful product.
19 avril 2022
Avis spontané
Réponse de Charm Bear
Appreciate this fantastic feedback, Christine. We hope to see you again! ❤️
Keyring with charms
Bought two keyrings for daughter and daughter-in-law. Kept up to date with delivery times and they arrived within a few days. Both were delighted with them and the quality was very good. Definitely use this company again.
12 avril 2022
Avis spontané
Réponse de Charm Bear
Thank you so much, SJ! We're glad your daughter and daugther in law loved the keyrings. This means a lot to us. Hope to see you again and again! Keep safe. 😍
Family
I bought the charm bear key charm's for new parents as a little extra surprise on the birth of their daughter ,
They arrived very promptly and are well worth the money ,they are made very well and are very cute I advise anyone to give them a try
12 avril 2022
Avis spontané
Réponse de Charm Bear
Thanks for this awesome feedback, Julie! This means so much to us. We hope to see you again soon! ❤️
Amazing quality and fast delivery!
Amazing quality and fast delivery!
I got a duo engraved disc necklace and it turned out more perfect than I could imagine! In love with it and will only be buying engraved jewellery from here from now on
12 avril 2022
Avis spontané
Réponse de Charm Bear
Thanks for this fantastic review, Sorcha. We hope to see you again soon. 😊
I ordered an initial disc necklace and…
I ordered an initial disc necklace and I am very happy with it. It is very good quality at a great price and fast delivery. I would highly recommend.
6 avril 2022
Avis spontané
Réponse de Charm Bear
Thank you so much for this amazing feedback, Hilary. We hope to see you again! Keep safe. 💖
Very happy
Very happy. I bought the personalised keychain for my mum and she loved it! Amazing quality, I bought one similar from wayfair but it was nowhere near as good as this one. You won’t be disappointed if you buy from Charm Bear.
29 mars 2022
Avis spontané
Réponse de Charm Bear
Aww, we really appreciate this fantastic feedback, Nicola. We hope to see you again! Take care. ❤️
Ordered a really sweet keyring for my…
Ordered a really sweet keyring for my daughter in law, was really pleased with my purchase, was very easy to order and arrived very quick.will probably purchase again from this company.
29 mars 2022
Avis spontané
Réponse de Charm Bear
Yay! we're so glad to hear this, Donna! See you again. 😍
Bought the keyring for my daughter for…
Bought the keyring for my daughter for mother's day, from her twin boys ( 2years old) ,thought it was so cute.It arrived on time, in a lovely box,and a good quality product. As i thought she loved it. Thank you Charm bear.
29 mars 2022
Avis spontané
Réponse de Charm Bear
Thanks for this amazing review, Patricia. We hope to see you again soon. 😊
Réponse de Charm Bear
Your review means a lot to us, Becky. Hope to see you again soon! Thank you. 💖
Disc necklace
Purchased the rose gold disc necklace with add on birthstone charm for my daughter, who became a mum for the first time in November, the necklace and charm are beautiful, my daughter loved it, the quality is amazing and a really great price, quick delivery and great customer service, would recommend highly.
12 mars 2022
Avis spontané
Réponse de Charm Bear
This is so wonderful to hear, Debbie! Thank you for choosing us! Hope to see you soon again! Take care. 💖
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.