Chas Newens Marine Avis 60

Couldn’t believe the price they were selling this awning at. What a bargain. Service was excellent, delivery very quick. All in all i would definitely use again and highly recommend anyone else to use them.

Item arrived quickly, well packed, and worked perfectly. Good price and great communication from seller.

Ordered item that website stated available, week later still had no communication l had to call to be told item was out of stock and would be for another 2 weeks! Had to order a different item which cost double the price that was supposed to be overnight delivered, it wasn't overnight!

Extremely pleased with this company
The first order I received went missing before I realised they had been delivered
I was very impressed when I contacted the company they immediately sent out a replacement
Would use this company again
Caroline

Had trouble finding this part at a reasonable price until I found this site. I bought it as replacement part for a motorhome water heater.Fits perfectly

Quick, no fuss service at a reasonable price

17 days after ordering and still not received

I should have read the reviews before ordering as it appears to be a common problem with this company.

Unfortunately, I have had a bad experience with this company. They took my money, promised delivery within a certain timeframe. 10 days later, I still haven’t received delivery. I have tried to communicate with them but they keep sending me through to an emailing system rather than telephone - then they don’t respond to their emails. Be aware that they do not offer a telephone service. I’m now worried about the legitimacy of this company. To wait 10 days for parts that were understood have been delivered within three days - and then refuse to communicate with a customer - is not acceptable.

Buying from CN is an enjoyable experience. The speed of delivery was outstanding and price reasonable.
I will use them again

Excellent service as always, ordered a shaft seal and it arrived the next day! Delivered to Bonnie Scotland
Stunning result

Quick service got it within 2days from ordering

This was a great purchase from Chas Newens Marine. It was easy to make the transaction online, the item arrived quickly and was well packaged and exactly as described. I would wholly recommend this company and won’t hesitate in buying from them again.

I haven't tested the tape in wet weather yet so I don't know how effective it is. Took a long time to get delivered.

Amazing pocket size rigging tool handy to keep with me in case I need it for rope jobs on my land or on the boat. Price from chas newens marine was a few £’s cheaper than anywhere else, delivery was very quick and staff were lovely. Would definitely use them again and fully recommend.

Excellent customer service, plus helpful advice along the way regarding the product I was purchasing, made the whole experience of dealing with Chas Newens Marine a pleasure. More than happy to recommend their services to other boatowners in the future - thank you

Good communication and straightforward purchase.

Well, what can I say? Fantastic priced item with the best customer service when I had a delivery query. Brilliant company to deal with in every aspect. Thank you.

I purchased a pair of brass scaffold plank and pole holders well constructed item excellent price highly recommend this purchase

Tried submitting this review but don’t think it went through. Don’t want to miss reviewing excellent after sales service. Having purchased a folding ladder for my camper from Chas Newens Marine, I noticed no brackets for hook attachments. Phoned the company and spoke to Jakki. She contacted supplier and found out not only were brackets not supposed to be included but found out advertised items were discontinued. She sourced replacement items and ordered them for me. Gave me a little discount and free postage for my trouble. Super After Sales Service.

I had a fantastic experience with Chas Newens Marine in Putney. I initially called to ask about delivery costs for a launching trolley, and the level of customer service that followed was genuinely above and beyond.

The manager took the time to call me back and talk through options, including suggesting collection from their site. She then went out of her way to find an even more convenient solution that significantly reduced our travel time. She made sure the arrangement worked for us, helped us load the trolley when we arrived, and even checked in by message the next day to make sure we’d got home safely.

It’s rare to find such thoughtful, proactive, and genuinely caring customer service. I wouldn’t hesitate to recommend Chas Newens Marine to anyone — a brilliant example of putting customers first.