0 star:all comentaries is true!They are scam offering lowest price in the world,promising that up to 48 hours your flight confirmation will be sent, and later they said: unfortunately we can’t confirm... Voir plus
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Lisez les avis des autres
Fake. Email to Natalia from customer service and she acknowledge that this website does not function properly. and I told her I wanted to take further action and Can I have your manager email ID o... Voir plus
Never book through cheapflights They keep lot of ambiguity You are Never sure if ticket is confirmed They took money Sent email about conrmation and Never sent ticket They gave lot of... Voir plus
Be very careful when using the website. The booking that is advertised in the search does not match what you actually get. We specifically chose the extra baggage search option. We were then re-direct... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Currently Cheapflights is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.Cheapflights.co.uk/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at Cheapflights is to help people experience the world by creating their favourite travel tools. With every query, Cheapflights searches other sites to show travellers the information they need to find the right flights, hotels, car hire and vacation packages.
Coordonnées de contact
Etats-Unis
- cheapflights.co.uk
1,1
Mauvais
1 k avis
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Cheap Flights Associates with SCAM COMPANIES
Cheap flights redirects your bookings to dodgy agencies who take your money and don't reply or answer calls when flights get canceled resulting in some customers waiting 9 months and fighting for refunds. Then when you confront cheap flights about there association to these agencies and how they can allow customers to be scammed they throw there hands up in the air and claim its out of their control! If you offer a service there should be some accountability to assist customers with business you recommending or associated with.
7 janvier 2021
Avis spontané
Réponse de Cheapflights
Hello Belinda,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
As per your message, you had a bad experience with one of our partners.
If you have not done so already, please send details about your experience to us at:
https://www.Cheapflights.co.uk/support and we'll look into your report further.
Best,
Robert
Team Cf
If you want to waste money then use…
If you want to waste money then use this place . Its a complete utter scam
Cheap flight is a joke
6 janvier 2021
Avis spontané
Réponse de Cheapflights
Hello Frazix,
Thanks for taking the time to post a review.
Your report is concerning to us. Can you please share more detail with us at:
https://www.Cheapflights.co.uk/support and we'll look into it further.
Best,
Robert
Team Cf
Worst net service in years
Worst net service in years. Tried to sell me everything but a flight will tell anyone willing to listen
13 décembre 2020
Avis spontané
Réponse de Cheapflights
Hello Bob Elsey,
Thank you for taking the time to post a review.
For reference, KAYAK manages a portfolio of meta-search brands, Cheapflights being one of them.
All of KAYAK brands, including Cheapflights, are travel search engines, not online booking providers, and we do not sell travel services of any kind.
Your report is concerning. If possible, and to best help our legal team review this report further, we would appreciate if you would please share the following information with us via our support page:
https://www.Cheapflights.co.uk/support
- Original full email/message communication(s) and screen captures, clearly showing the email address, this company used, including the email subject/header.
- Any other contact details the infringers used to contact you such as phone numbers, SMS, Websites, etc.
Kind regards,
William
Cheapflights - KAYAK
Scam Masters
Tried to book a return flight 10 days before travel. The website returned 5 attractive alternatives. When I tried to book none were available at the advertised rates, NONE, some were not available at all, others would have cost twice the advertised rate. It’s a scam to get you to call. When I asked them to email me a flight quotation they agreed to but never sent me anything. These people should be taken down. BE VERY CAREFUL
12 décembre 2020
Avis spontané
Réponse de Cheapflights
Hello tombean224,
Thank you for taking the time to post a review and for sharing your experience.
For reference, KAYAK manages a portfolio of meta-search brands, Cheapflights being one of them.
All of KAYAK brands, including Cheapflights, are travel search engines, not online booking providers, and we do not sell travel services of any kind.
Your report is concerning. If possible, and to best help our legal team review this report further, we would appreciate if you would please share the following information with us via our support page:
https://www.Cheapflights.co.uk/support
- Original full email/message communication(s) and screen captures, clearly showing the email address, this company used, including the email subject/header.
- Any other contact details the infringers used to contact you such as phone numbers, SMS, Websites, etc.
Kind regards,
William
Cheapflights - KAYAK
I booked a flight through your website…
I booked a flight through your website on 2/06 and the booking was done by GOTOGATE. The flight was cancelled next by Turkish airlines. GOTOGATE refunded my payment after deducting £30. AVOID booking from cheapflghts who seemed to be promoting scam companies like GOTOGATE, tripmonster, mytrip.com!
26 novembre 2020
Avis spontané
Réponse de Cheapflights
Hello R.Alex,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
As per your message, you had a bad experience with one of our partners. Gotogate is an Online Travel Agency that participates in our search results.
That provider’s rules, conditions and policies apply to your trip along with the airline’s current travel advisory policies.
If you have not done so already, please send details to us at: https://www.Cheapflights.co.uk/support and we'll look into your report further.
Best,
Robert
Team Cf
Daniel provided excellent support
I didn't end up booking through this agent because I booked the flight direct with the airways, however Daniel was unbelievably helpful during a very tricky time trying to fly back to Australia. Daniel was kind and helpful and called me back every time he had a new price or seat opening. I really appreciated his help. Thanks Daniel
26 octobre 2020
Avis spontané
NEVER EVER BUY FROM THEM
NEVER EVER BUY FROM THEM.
Avoid!!!!!!
This is the biggest scam in the whole world.
7 octobre 2020
Avis spontané
Réponse de Cheapflights
Hello Mia,
Thank you for leaving a review and for sharing your experience.
For reference, KAYAK manages a portfolio of meta-search brands, Cheapflights being one of them.
All of KAYAK brands, including Cheapflights, are travel search engines, not online booking providers, and we do not sell travel services of any kind.
Your report is concerning. If possible, and to best help our legal team review this report further, we would appreciate if you would please share the following information with us via our support page:
https://www.Cheapflights.co.uk/support
- Original full email/message communication(s) and screen captures, clearly showing the email address, this company used, including the email subject/header.
- Any other contact details the infringers used to contact you such as phone numbers, SMS, Websites, etc.
Kind regards,
William
Cheapflights - KAYAK
Worst experience
I booked air ticket through one of your associated travel partners Dream World Travel (DWT) on 04/April. Neither the ticket was issued immediately nor the money is refunded till date. Besides, DWT has a ready made draft which they send as response to all customer queries. They don't give specific and responsible answers. Also, they failed to produce the evidence for their claim that they made a booking with the airline. I am a student and I paid from the small sum of stipend i get. The refund of money matters a lot to me not the vouchers.
I can see cheapflights representative saying cheapflights is not a travel agent and does not sell tickets. Customers are booking with one of your partners because of the trust in you. This does not look to be a responsible way of addressing customer grievances. Hopefully cheapflights would give a specific, responsible answer and take necessary action for this.
20 août 2020
Avis spontané
Réponse de Cheapflights
Hello Customer_siva,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
As per your message, you had a bad experience with one of our partners. DreamWorldTravel.co.uk is an Online Travel Agency that participates in our search results.
That provider’s rules, conditions and policies apply to your trip along with the airline’s current travel advisory policies.
Due to the current situation, most service centers are overwhelmed with service inquiries and are doing their best to prioritize requests based on travel dates as a result response times will likely be longer than usual.
If you have not done so already, please send details to us at: https://www.Cheapflights.co.uk/support and we'll look into your report further.
Best,
Robert
Team Cf
This is absolutely not okay
This is absolutely not okay. I booked a flight a few days ago and it was canceled because it says "my credit card was declined". I called my bank and they said they don't see any attempt to charge my credit card for this flight, so I called IcheapFlight customer service and they said they will run my card again. Shortly after I called and they tell me the price has changed and now it's double. It's is NOT OKAY TO WAIT THIS MANY DAYS AND GET CANCELED BECAUSE I CAN'T FIND A REASONABLE PRICE ANYMORE. ESPECIALLY WHEN THE CUSTOMER SERVICE AGENT GARANTEED TODAY THAT THE FLIGHT WILL BE BOOKED. I am going to leave this review to public.
11 août 2020
Avis spontané
Réponse de Cheapflights
Hello Mobbin Jay,
Thanks for taking the time to post a review.
As per your message, you are referring to another company : icheapflight.com.
This booking provider does not participate in our search results nor do we have a business agreement with them.
Please keep in mind Cheapflights is a travel tool tool whereby you search for travel options and are provided search results. We are not an online booking or service provider, set the prices or sell you the travel service therefore it isn't possible for us to assist with this reservation.
We encourage you to recontact this provider to follow up on your service request or consider reaching out to your credit card company to know what options they can offer.
Kind regards,
William
Team Cf
Fraud and scams!
Fraud and scams!! Don’t use! They took my money and I got nothing in return.
11 août 2020
Avis spontané
Réponse de Cheapflights
Hello Desirae Delatorre,
Thank you for leaving a review and for sharing your experience.
For reference, KAYAK manages a portfolio of meta-search brands, Cheapflights being one of them.
All of KAYAK brands, including Cheapflights, are travel search engines, not online booking providers, and we do not sell travel services of any kind.
Your report is concerning. If possible, and to best help our legal team review this report further, we would appreciate if you would please share the following information with us via our support page:
https://www.Cheapflights.co.uk/support
- Original full email/message communication(s) and screen captures, clearly showing the email address, this company used, including the email subject/header.
- Any other contact details the infringers used to contact you such as phone numbers, SMS, Websites, etc.
Kind regards,
William
Cheapflights - KAYAK
These people are scammers if I can give…
These people are scammers if I can give them a zero I would they scam you for your money never book with them .Book from the airline itself .They add things after you have completed your transaction.
25 juin 2020
Avis spontané
Réponse de Cheapflights
Hello Jen,
Thank you for leaving a review and for sharing your experience.
For reference, KAYAK manages a portfolio of meta-search brands, Cheapflights being one of them.
All of KAYAK brands, including Cheapflights, are travel search engines, not online booking providers, and we do not sell travel services of any kind.
Your report is concerning. If possible, and to best help our legal team review this report further, we would appreciate if you would please share the following information with us via our support page:
https://www.Cheapflights.co.uk/support
- Original full email/message communication(s) and screen captures, clearly showing the email address, this company used, including the email subject/header.
- Any other contact details the infringers used to contact you such as phone numbers, SMS, Websites, etc.
Kind regards,
William
Cheapflights - KAYAK
Don’t ever book with them they are…
Don’t ever book with them they are scammer they told me I would receive my ticket and never happens and tired to call them about and got hung up on or told I have wait to hour and not to go to bank and report it yet . But once I my lawyer call they reverse it right back so please don’t book with these people cause ur never get a ticket they just take ur money and make sure u put an stop on it cause they try to tell you they will refund and it will never happens . After I reported it I tried to call and they heard my voice and hung up cause I told them I can track they VPN and they got scared so again don’t book with these people they give u every excuse
23 juin 2020
Avis spontané
Réponse de Cheapflights
Hello Maria,
Thank you for leaving a review and for sharing your experience.
For reference, KAYAK manages a portfolio of meta-search brands, Cheapflights being one of them.
All of KAYAK brands, including Cheapflights, are travel search engines, not online booking providers, and we do not sell travel services of any kind.
Your report is concerning. If possible, and to best help our legal team review this report further, we would appreciate if you would please share the following information with us via our support page:
https://www.Cheapflights.co.uk/support
- Original full email/message communication(s) and screen captures, clearly showing the email address, this company used, including the email subject/header.
- Any other contact details the infringers used to contact you such as phone numbers, SMS, Websites, etc.
Kind regards,
William
Cheapflights - KAYAK
This company is the WORST to buy…
This company is the WORST to buy airfare tickets from!!! I have been having trouble since March! I rescheduled my flight to late June because of COVID-19 and haven’t received a confirmation email or booking dates about anything and it’s June 8th!! I have sent emails and called and still nothing!! You can never get ahold of anyone and they wait last minute for everything. Don’t buy from them, they will waste your time.
8 juin 2020
Avis spontané
Réponse de Cheapflights
Hello Avery,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
It seems that you had a bad experience with one of our partners.
Cheapflights does not have insight into your booking details. You'll need to keep working with the company servicing your booking for further assistance.
To find out who that is: check your email confirmation or credit card statement for the name of the company that serviced your reservation and contact them directly
If you have further concerns/questions, feel free to reach out to our support team at:
https://www.Cheapflights.co.uk/support
Best,
Robert
Team Cf
Cheap Flights customer service and…
Cheap Flights customer service and refunds are at lowest level. Today when I called for my refund which they are holding since last two months supervisor Roman informed me to contact Airline to release refunds then they will refund me. I told that it is not my responsibility and it is them to do it and refund me on time as per their written confirmation and policy but he decline to do that.
It is very frustrating that they person who is directly dealing with customers asking to contact Airlines for the refunds. It is a BIG SHAME. They took my payment and responsible to refund me on time. It is illegal to hold customer payment and customer dont know about it.
7 juin 2020
Avis spontané
Réponse de Cheapflights
Hello Syed,
Thank you for leaving us a review.
It is helpful to keep in mind that Cheapflights is a search engine, not a seller, meaning you do not complete reservations directly with us, and we do not service reservations — but find you the best travel options and let you choose where to book.
So, we don't have insight into the cancellation or refund status or would be able to provide insight into such policies.
You'll need to verify this with the company servicing your reservation. That provider’s rules, conditions and policies apply to your trip along with the airline’s current travel advisory policies.
Due to the current situation, most service centers are overwhelmed with service inquiries and are doing their best to prioritize requests based on travel dates as a result response times will likely be longer than usual.
If you have any further concerns or questions, please share more detail with us at: https://www.Cheapflights.co.uk/support
Best,
William
Team Cf
I purchased a flight with ICheap…
I purchased a flight with ICheap flights and they cancelled it after they tried to charge me multiple times in the amount of over $7,000. I sent an email to the company and they automatically cancelled my tickets. However when I called to check the status of my refund the associate told me it was cancelled. I have 2 emails that say the tickets were cancelled. The first one advises I should have my refund within 11-15 days. This all happen March 3, 2020. I did not receive it by then. The 2nd email advises I will have my refund between March 30th and April 3. I did not receive it by then either. When I called they advised that due to CoVid it would be until April 11th since everything is backed up. I still have not received my refund. I have called and emailed everyone and they just keep telling me to wait and be patient. This entire business is a fraud. They tried to steal money from my account 4 times. I will never use this site again.
12 avril 2020
Avis spontané
Réponse de Cheapflights
Hello Valerie,
Thank you for leaving us a review.
It is helpful to keep in mind that Cheapflights is a search engine, not a seller, meaning you do not complete reservations directly with us, and we do not service reservations — but find you the best travel options and let you choose where to book.
So, we don't have insight into the cancellation or refund status or would be able to provide insight into such policies.
You'll need to verify this with the company servicing your reservation. That provider’s rules, conditions and policies apply to your trip along with the airline’s current travel advisory policies.
Due to the current situation, most service centers are overwhelmed with service inquiries and are doing their best to prioritize requests based on travel dates as a result response times will likely be longer than usual.
If you have any further concerns or questions, please let us know and send details about your experience to us at: https://www.Cheapflights.co.uk/support
Best,
William
Team Cf
This is fraud and useless i book a…
This is fraud and useless i book a flight last night the change the date on ne i wanted april 14 the put it for the 11 since then i tried to contact them they kept saying leave name and phone number its been more than 12 hours ill will call my lawyer and deal with this
22 mars 2020
Avis spontané
Réponse de Cheapflights
Hello Joseph,
Thank you for leaving us a review.
It is helpful to keep in mind Cheapflights is a search engine, not a seller, meaning we do not directly service reservations -- but find you the best travel options and let you choose where to book.
So, we do not have the ability to modify, cancel or refund any part of your trip. Instead, you need to reach out to the provider that completed your reservation.
To find out who that is: check your email confirmation or credit card statement for the name of the company that serviced your reservation and contact them directly.
That provider’s rules, conditions and policies apply to your trip along with the airline’s current travel advisory policies.
If you have further concerns or questions, please let us know at: https://www.cheapflights.co.uk/support
Best,
Robert
Team Cf
crooks
crooks
never deal with them
they lie
they sold me their "own" travel insurance which did not cover anything at the end
they did not even bother to call me to reschedule my return flight that had to be cancelled because of serious illness
15 mars 2020
Avis spontané
Réponse de Cheapflights
Hello Diana,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
As per your message, you had a bad experience with one of our partners.
Please send details to us at: https://www.Cheapflights.co.uk/support and we'll look into your report further.
Best,
Robert
Team Cf
I have a flight booked to Japan via…
I have a flight booked to Japan via China. I was emailed with a flight change on my return flight of 13 hours, meaning we need to stay a night in Shanghai, which is not ideal given the virus, and also because I need to get home on the day I booked. I was offered the option of requesting a refund, which I did weeks ago, and have since sent about 15 emails, only to receive 1 of 2 automated replies. I'd like to book to go somewhere else in my time off, but I can't do this without my money returned. I feel as though I have been scammed by Cheap Flights, and have no idea how to get this sorted, short of losing £400. Please get back to me - a real person, not an automated email.
9 mars 2020
Avis spontané
Réponse de Cheapflights
Hello,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
It seems that you had a bad experience with one of our partners.
Please send details to us at: https://www.Cheapflights.co.uk/support and we'll look into your report further.
Best,
Robert
Team Cf
Lots of bogus prices advertised through…
Lots of bogus prices advertised through a company called Flightsbank. The scam is Cheapflights offer a cheap fare through Flightsbank, then you click on the link and head to the Flightsbank web site and low and behold the price isn't available anymore and extra is added to the price. Then you click again and that fare has gone and it's more. A complete and utter waste of time. And no Cheapflights, this isn't a sudden fare change. I'm getting the same scam results a week on.
25 février 2020
Avis spontané
Réponse de Cheapflights
Hello Wil,
Thanks for leaving us a review and for using Cheapflights.
Your report is concerning. Please share your exact search details with us at https://www.Cheapflights.co.uk/support and we'll look into your report further.
Screenshots are always helpful.
Best,
Robert
Team Cf
Beware Beware Beware
Beware Beware Beware! I bought tickets to Paris. They have us landing at Heathrow on American at 9:50 (right) changing planes and going to Paris on British Airways at 11:00am. So we are supposed to make it through Heathrow in an hour and10 minutes. they put the ten minutes in there because they know they have to give us that much time or refund our tickets, ALSO knowing that we won't be able to make our connecting flight in that amount of time. Trying to change this has been a complete nightmare. Talking o people in India who don't know what "Charles DeGaulle" means and can't find another flight. Talking to American Airlines people who tell us it would take another $1000 dollars to change our flight. I will NEVER purchase another flight from CheapTickets. They are a scam. You will pay more to stay overnight(plus paying for the AIRBNB you've already paid for) than you would buying a regular ticket. Do not be bamboozled by these scammers.
18 février 2020
Avis spontané
Réponse de Cheapflights
Hello Kathy,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
It seems that you had a bad experience with one of our partners - CheapTickets.com
Cheapflights does not have insight into your booking details. You'll need to keep working with the company servicing your booking for further assistance.
Keep in mind that their terms&conditions and amendments policy apply.
If you have further concerns/questions, feel free to reach out to our support team at:
https://www.Cheapflights.co.uk/support
Best,
Robert
Team Cf
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