My experience is the same as other listed here. Advertise a one off promotional price of £5.95 for car checking report, then shortly after they charge for single report a further unauthorised £39.90... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
It’s a scam. Reported to NatWest Fraud team. Fortunately I have legal cover & as it’s a credit card they are obliged to aid recovery under consumer credit act. Checked a car for £5 in April they have... Voir plus
L'entreprise a répondu
After paying for one and only HPI check they started to charge me 39.90 every month for six months without my knowledge or permission. This is the full scale scam. I am calling my bank ASAP. All those... Voir plus
L'entreprise a répondu
Another 1 star review, we had £39.90 taken from our account today without permission. I've tried calling them and filling in the online contact form to complain. I've logged in but no account details... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Checkmycar
Écrit par l'entreprise
Coordonnées de contact
1,0
Mauvais
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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Les gens ont aussi consulté
they don't make it clear that you get…
they don't make it clear that you get £39 charges every month and make it hard for you to cancel. I managed to get a full refund if both payments you got to really hammer them to get them to refund you too..
15 novembre 2025
Avis spontané
Réponse de Checkmycar
Hello,
Thank you for sharing your feedback. We understand your concern and sincerely regret any confusion you experienced. Please allow us to clarify: our service offers a trial period so users can test the platform and access a car check before committing to any subscription. No charges should ever be applied without explicit confirmation.
We would like to review your case personally to ensure everything is correct and provide any necessary assistance. Please contact our team directly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
or 📧 contact@checkmycar.io
Our goal is to make the process transparent, secure, and straightforward for all users.
I have exactly the same just this…
I have exactly the same just this morning, trying to take my money £39.90. So thanks for the inconvenience i now have to wait for a new card.. but thank you so much to my bank for allerting me of this scam
29 novembre 2025
Avis spontané
Réponse de Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your concern. Please allow us to clarify: our service includes a trial period so users can test the platform and perform a car check before any subscription or further charges are applied. No payment is taken without explicit confirmation.
We would like to review your account personally to ensure everything is correct and help resolve any issues. Please contact our team directly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
or 📧 contact@checkmycar.io
Our goal is to make sure all users can use our service safely, transparently, and with confidence.
Scammers
Scammers, do not touch these.
If I could have scored these 0 I would have.
Had a search done on a car £5.95 one day later they are trying to take £39.90 from my bank, if it wasn't for the bank stopping it I would have lost that.
27 novembre 2025
Avis spontané
Réponse de Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your concern. We want to clarify that our service provides a trial period, allowing users to test the platform and perform a car check before any subscription or further charges are applied. No payments are ever taken without explicit confirmation.
We would like to investigate your case personally and help resolve it quickly. Please contact our team directly so we can review your account and ensure everything is in order:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
or 📧 contact@checkmycar.io
Our priority is to provide a secure, transparent, and reliable service so that all users can use it with confidence.
Absolute fraud of a company
Absolute fraud of a company! Stay clear. Steal money from your account.
27 novembre 2025
Avis spontané
Réponse de Checkmycar
Thank you for taking the time to share your feedback, and I’m genuinely sorry for the frustration you’ve experienced.
I want to reassure you that we never charge for anything without a clear process. Our service includes a trial period, which allows users to test the platform before deciding whether to continue. The subscription only activates if the trial isn’t cancelled in time — but we understand that this can be overlooked, especially when the offer details aren’t fully noticed.
If a charge occurred unintentionally, our support team can review your case immediately and arrange a refund when eligible. We don’t want any customer feeling misled, and we take concerns like yours very seriously.
Please reach out so we can resolve this quickly for you:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We’re here to help and make things right.
Scammers i wish i read reviws first
Worst experience ever.
I was checking a car and I paid for it apparently after 48 hours they make a subscription for you and use your card you paid for one report without even notifying you that it is a trail period.Very clever way to scam people
18 novembre 2025
Avis spontané
Réponse de Checkmycar
Thank you for sharing your experience, and I’m truly sorry for the frustration this caused.
To clarify, our service includes a 48-hour trial period that allows users to test all features before deciding whether to continue with the subscription. The monthly plan only activates if the trial isn’t cancelled in time, but I completely understand how this can be missed if the information isn’t clearly seen during checkout.
Your feedback is important, and we are continuously improving the transparency of our offers to avoid this type of misunderstanding. Of course, if you were charged and didn’t intend to continue with the service, our team is always here to review the situation and assist with a refund when eligible.
Please contact us and we’ll take care of everything quickly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We’re here to help and make sure your issue is fully resolved.
SCAMMERS
SCAMMERS - my partner fell for the same, they claim they claim the T&C's are in plain sight, clearly not with the number of people who fall for this. They said they would not offer a refund for the 3 months they had taken. She cancelled asked them to cancel the subscription, which they confirmed would happen but looking on here some have not and further payments have been taken.
The website is administered by Godaddy according to WHOIS or maybe a redirect, maybe send a complaint to them as their terms and conditions are quite strict. The Financial Ombudsman in Dublin, Trading Standards and Visa & Mastercard who's logos are on the website i wonder if they want to be associated, if they saw all these complaints.
Your standard reply is a waste of time. so i copied and pasted it so you don't have to waste my time
Hello,
Thank you for sharing your feedback. We are very sorry to hear about your experience and understand your frustration regarding the subscription charges.
Our service includes a trial period that allows users to test the platform before any commitment begins. If the trial is not cancelled before it ends, the subscription automatically starts, as explained during the order process. We take your concerns seriously and always aim to review every case carefully.
To help resolve this matter quickly and clarify your account activity, please contact our support team at +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.) or by email at blah blah
Thank you for bringing this to our attention. We are here to provide assistance and a fair resolution.
21 novembre 2025
Avis spontané
Réponse de Checkmycar
Hello,
We completely understand your frustration and sincerely apologize for the negative experience your partner had. We take such feedback very seriously.
Our service includes a trial period, allowing users to test the platform before any subscription starts. Subscriptions are never activated without confirmation, but we understand that this process may not always be clear, which can understandably lead to concerns.
We want to ensure your partner’s case is thoroughly reviewed and any unexpected charges are resolved. Please contact us directly so we can investigate the situation and provide a fair resolution:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to transparency, resolving your concerns, and ensuring that your account is corrected promptly.
I have fallen in their trap as well
I have fallen in their trap as well, like thousands of us.
After reading all user's comment, Why is this business and website up and runing ? Why are banks still authorising it using their services. Why DVLA is selling our informaiton to them? Why Police and trading standards are not investigating its activity. Why the police are not investigating this ?
24 novembre 2025
Avis spontané
Réponse de Checkmycar
Hello,
We completely understand your frustration and are very sorry for the distress this situation has caused.
Our service is designed with a trial period, allowing users to test the platform before any subscription starts. The subscription is never applied without confirmation, but we understand that this process may not have been clear in your case, which can understandably create concern.
We take feedback like yours seriously and want to review your account immediately to clarify any unexpected charges and resolve the issue. Please contact us directly so we can assist you as quickly as possible:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
Our priority is to provide transparency, resolve your situation, and ensure your account is corrected promptly.
Bordering on a scam
I had an issue with my car log book. Just a small one, so I decided to get a car check like I've done when buying cars. I know the score; pay roughly £5 and get a basic check of your car. I've done it before.
Two days later, I had a payment of £39.90 leave my account. Turns out it's a subscription service. A subscription service for a car check? Who is checking their car monthly? I signed out of my account and went in as a guest. It DOES say that it's a subscription service, right at the bottom, in very light text. For a service that people like me have used as one offs before with other companies.
I got my money back because the company didn't respond to me. The email address I entered to chat wasn't recognised. Funny though, they recognised it when I needed a password reset.
FOR PEOPLE TRYING TO GET THEIR MONEY BACK - here's what I said to my bank -
" I requested a service of £5.95 to check details on my car. Two days later, I had a transaction of £39.90 come out of my bank account. Upon looking closer, this is for a monthly transaction subscription. At the time of the initial purchase, it was very unclear that this was a trial period leading to a subscription. Also it would have simply been impossible to cancel as the website claims to not have my email on record - despite the fact that they successfully completed a reset password request. I never received any emails confirming either my initial purchase or that a trial period was about to begin.
The merchant I feel used misleading and deceptive practises to charge me, the subscription was not clearly disclosed at the time of purchase and the terms were unclear. I did not authorise a subscription. The company themselves have not gotten back to me, either via email or their online form.
Please treat this a disputed transaction and please cancel any recurring payments, as they are not responding even to a subscription cancellation."
PEOPLE - when disputing with your bank, use words like "unauthorised subscription" "misleading" "deceptive practises" "unclear". My bank couldn't have been quicker or more helpful.
Two more things - I think I clicked a sponsored link on Google, so they have something to answer for. Net neutrality is being eroded.
Secondly - and humorously - I see there's a rep from the company answering all of these complaints. Hello! Really odd that such a unscrupulous company has some poor person answer all these.
14 novembre 2025
Avis spontané
Réponse de Checkmycar
Hello,
We’re very sorry to hear about your experience and appreciate the detailed feedback. CheckMyCar offers a trial period so users can test the service before any subscription begins, and all subscription details are included in our terms and conditions to ensure transparency.
It seems there was some confusion with the subscription activation, and we sincerely apologize for any inconvenience caused. Please contact our customer support team directly so we can review your account and assist with any refund or cancellation promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We take all feedback seriously and are committed to improving our service and clarifying any misunderstandings.
The CheckMyCar Team
They are scammers
They are scammers, similar story with me of 5.95 for a car check followed by £39.90 taken without consent 3 days later.
17 novembre 2025
Avis spontané
Réponse de Checkmycar
Hello,
We’re very sorry to hear about your experience. CheckMyCar provides a trial period so users can test the service before committing to any subscription, and all payment details are outlined clearly in our terms and conditions.
Please contact our customer support team so we can review your account and assist you with any refund or cancellation:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We take all feedback seriously and are committed to helping our users.
The CheckMyCar Team
SCAM.....DO NOT USE THIS COMPANY!!!!!!!!
I paid to get a one time report on a vehicle for £5.95 and nine days later a further £39.90 was deducted from my account. I will be contacting trading standards regarding this because it’s evident to see that a lot of people have got caught by doing this and this is extremely unfair, DO NOT USE, TOTAL SCAM>>>
23 novembre 2025
Avis spontané
Réponse de Checkmycar
Hello,
We’re very sorry for the confusion regarding your payment. CheckMyCar offers a trial period so users can test the service before any subscription begins, and all charges are clearly stated in our terms and conditions.
Please contact our customer support team so we can investigate your account and assist you with any refund or cancellation:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We take all feedback seriously and are committed to resolving any misunderstandings promptly.
The CheckMyCar Team
DO NOT USE THIS COMPANY I paid to get a…
DO NOT USE THIS COMPANY I paid to get a one time report on a vehicle for £5.95 and nine days later a further £39.90 was deducted from my account. I called the company and they told me I took a subscription out which I did not. I will be contacting trading standards regarding this because it’s evident to see that a lot of people have got caught by doing this and this is extremely unfair
19 novembre 2025
Avis spontané
Réponse de Checkmycar
Hello,
We’re very sorry to hear about your experience. CheckMyCar offers a trial period so users can try the service before committing to any subscription. All subscription details, including charges, are outlined in our terms and conditions to ensure transparency.
Please contact our customer support team so we can review your account and assist you with any refund or cancellation:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We take all feedback seriously and are committed to resolving any misunderstandings promptly.
The CheckMyCar Team
Like every one else on this company was…
Like every one else on this company was not made clear it was 48 hour free trial. I am not a trader so why would I want to pay subscription, totally dishonest company should be dealt with by trading standards. I only saw the transaction today so paid £200 plus the £5.95 for original check. Called them and they are so brazen, basically ripped me off, RIP OFF BRITTIAN HERE WE COME
30 juin 2025
Avis spontané
Réponse de Checkmycar
Hello,
We’re very sorry to hear about your experience and understand how upsetting this situation must be. Our service includes a 48-hour free trial period, allowing users to test the platform before any subscription begins. This trial is designed to give everyone a chance to decide whether to continue with a subscription.
We understand that the details may not always have been noticed, and your feedback is important to help us improve the clarity of this process. Please contact our support team directly so we can review your case, clarify the charges, and assist you in resolving any issues:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to addressing your concerns promptly and transparently.
Absolute Scam
Absolute Scam, paid for one time check then 48hours later paid for a monthly subscription, what’s not surprising is there is no way to manage your subscription on the site.
18 novembre 2025
Avis spontané
Réponse de Checkmycar
Hello,
We’re very sorry to hear about your experience. Our platform includes a trial period allowing users to test the service before any subscription is activated, and all subscription details are displayed at the time of checkout.
We understand how frustrating it can be if this was overlooked, and we want to make things right. Please contact our support team directly so we can review your account, confirm the status of your subscription, and assist you with any necessary actions:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We’re here to ensure your concerns are addressed quickly and transparently.
Paid for one time check and they have…
Paid for one time check and they have automatically took payment of another £39.90 without prior authorisation, looking online at how to contact them and the page just expires. Scam Company
14 novembre 2025
Avis spontané
Réponse de Checkmycar
Hello,
Thank you for taking the time to share your experience. We understand your frustration and are sorry for the confusion regarding the subscription charges.
Our service includes a 48-hour trial, which allows users to explore the platform before any full subscription begins. If the trial is not cancelled within that period, the subscription starts automatically, as outlined during the order process. We recognize that this can be confusing and take your feedback seriously.
To resolve this matter, please contact our support team at +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.) or via email at contact@checkmycar.io
We appreciate your feedback and are committed to ensuring your concerns are addressed fairly.
This website is a scam
This website is a scam, they advise you have 48Hrs to cancel before the 39.90 monthly charge starts then they refuse to refund as you are outside the 48hrs, but the law states 14 days, no emails, just the recurring monthly charge. avoid
31 octobre 2025
Avis spontané
Réponse de Checkmycar
Hello,
Thank you for sharing your experience. We understand your concern and are sorry that the subscription setup has caused frustration.
Our service includes a 48-hour trial period, which allows users to test the platform before any full subscription begins. If the trial is not cancelled within that window, the subscription activates automatically, as noted during the order process. We take your feedback seriously and are committed to reviewing each case carefully.
To ensure your situation is addressed, please contact our support team directly at +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.) or by email at contact@checkmycar.io
We appreciate your feedback and are here to make sure your concerns are resolved fairly.
The most unfair ever
They charged me with £5.95 for one car report, which they stated later was not for the report, but for a 48 hours trial(which is already ridicoulus in my opinion as normally a trial period should be free or much cheaper than a full membership) and they charged immediately after with £39.90 for a monthly membership. I contacted them on the same day to ask for a refund. They refused it and said it was completely clear in their opinion and fair enough to charge with almost £46 for one car report.
Absolutely disgusting and I wish I could leave less than zero star due to their customer service and fairness.
Funnily enough I nearly never leave a review especially a negative one, but if any company would deserve all the bad reviews, it's theirs for sure...
Very, very disappointed.
17 novembre 2025
Avis spontané
Réponse de Checkmycar
Hello Tomi,
We completely understand your frustration and appreciate you taking the time to share your experience. It’s never pleasant to feel that a service isn’t as clear as it should be.
Our platform offers a 48-hour trial, designed to let users explore the service before any full subscription starts. If the trial is not cancelled in time, the subscription automatically begins, as outlined during the process. We understand that this can sometimes be confusing, and your feedback helps us improve transparency for all users.
To make sure your situation is addressed properly, please reach out to our support team at +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.) or by email at contact@checkmycar.io
We will review your account carefully and work with you regarding cancellation and any refund requests.
Thank you again for your message. We’re here to ensure your concerns are resolved fairly and promptly.
SCAM website
SCAM website, do not use. We clearly clicked on the one off service for ONE check, why in earth would we need to sign up to a monthly service. Clearly misleading and theft, this "business" has been reported to the bank for fraud
17 novembre 2025
Avis spontané
Réponse de Checkmycar
Hello,
Thank you for sharing your feedback. We are very sorry to hear about your experience and fully understand your concern regarding the subscription charges.
Our service includes a trial period, which allows users to test the platform before any commitment begins. If the trial is not cancelled before it ends, the subscription starts automatically, as explained during the order process. We take your concerns seriously and want to ensure every case is reviewed carefully.
To resolve this matter quickly and provide clarity regarding your account, please contact our support team at +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.) or by email at contact@checkmycar.io
We will review your file promptly, assist with cancellation, and evaluate any refund request.
Thank you for bringing this to our attention. We are here to help you reach a fair resolution.
SCAMMERS. DO NOT USE
SCAMMERS.
OFFER A SERVICE FOR £5.95 THEN FRAUDULENTLY TAKE A FURTHER £39.95 3 DAYS LATER.
PLEASE CONTACT YOUR BANK AND TRADING STANDARDS ASAP. ANYONE THAT BASICALLY STEALS FROM PEOPLE LIKE THIS ARE JUST PURE EVIL.
8 novembre 2025
Avis spontané
Réponse de Checkmycar
Hello,
Thank you for sharing your feedback. We are very sorry to hear about your experience and understand your frustration regarding the subscription charges.
Our service includes a trial period that allows users to test the platform before any commitment begins. If the trial is not cancelled before it ends, the subscription automatically starts, as explained during the order process. We take your concerns seriously and always aim to review every case carefully.
To help resolve this matter quickly and clarify your account activity, please contact our support team at +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.) or by email at contact@checkmycar.io
Thank you for bringing this to our attention. We are here to provide assistance and a fair resolution.
SCAM
SCAM - exact same experience as others. £39.95 been taken monthly after paying for a 1 off car check.
I have informed my bank of this fraud and will escalate it through Action Fraud and the NCSC. I urge other to do the same.
10 novembre 2025
Avis spontané
Réponse de Checkmycar
Hello,
Thank you for sharing your experience. We are very sorry to hear about your concern and understand the frustration this situation has caused.
Our service includes a trial period, which allows users to test the platform before any commitment begins. If the trial is not cancelled before it expires, the subscription activates automatically, as stated during the order process. We take your feedback seriously and want to ensure every case is thoroughly reviewed.
To resolve this matter and clarify your account activity, please contact our support team directly at +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.) or by email at contact@checkmycar.io
We will investigate your file promptly, assist with cancellation, and review any refund request.
Thank you for bringing this to our attention. We are here to help and ensure a fair resolution.
Awful scamming company
Awful scamming company, pay £5.95 for a check then £39.90 per month for the rest of your life. AVOID
17 novembre 2025
Avis spontané
Réponse de Checkmycar
Hello,
Thank you for sharing your feedback. We are sorry to hear about your experience and understand your frustration regarding the subscription charges.
Our service includes a trial period, which allows users to test the platform before any commitment begins. If the trial is not cancelled before it ends, the subscription automatically activates, as explained during the order process. That said, we take your concerns seriously and want to ensure that every case is reviewed carefully.
To help resolve this matter quickly, please contact our support team at +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.) or by email at contact@checkmycar.io
We will review your account and assist you with cancellation and any refund requests.
Thank you for bringing this to our attention — we are here to assist you.
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