Checkmycar Avis 

1 831
•
TrustScore 1 sur 5

1,0

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Noté 1 sur 5 étoiles

My experience is the same as other listed here. Advertise a one off promotional price of £5.95 for car checking report, then shortly after they charge for single report a further unauthorised £39.90... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

It’s a scam. Reported to NatWest Fraud team. Fortunately I have legal cover & as it’s a credit card they are obliged to aid recovery under consumer credit act. Checked a car for £5 in April they have... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

After paying for one and only HPI check they started to charge me 39.90 every month for six months without my knowledge or permission. This is the full scale scam. I am calling my bank ASAP. All those... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Another 1 star review, we had £39.90 taken from our account today without permission. I've tried calling them and filling in the online contact form to complain. I've logged in but no account details... Voir plus

L'entreprise a répondu

À propos de l'entreprise

À propos de Checkmycar

Écrit par l'entreprise


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1,0

Mauvais

TrustScore 1 sur 5

2 k avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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1,0

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(1 831)

221 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Where’s the zero star rating

Where’s the zero star rating, request 1 report, and get monthly charges of 39.90 no account was setup with there fraudsters

EVEN after 3 months of trying to cancel and blocking my bank card. these idiots are still trying to steal money

10 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We are very sorry to hear about your experience. Our service includes a 14-day trial period, allowing users to test the platform before any subscription is activated. Charges are applied only after this period, as outlined in our terms and conditions.

If you believe a charge was applied in error or need assistance, please contact our team directly so we can review your case and help resolve the issue:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We are committed to resolving any issues promptly and assisting our users.

Noté 1 sur 5 étoiles

Absolute thieves

Absolute thieves. Spoke to them just now, they have been taking money out of my account. Complete lack of transparency. Look how many customers have have complained, trading standards should get involved. Poor end to end customer service, poor attitude by staff and the management need to be sacked.

9 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello Ajitpal,

We are very sorry to hear about your experience. Our service provides a 14-day trial period, allowing users to test the platform before any subscription is activated. Charges are applied only after this period, as clearly outlined in our terms and conditions.

We take all concerns seriously and want to assist you. If you believe a charge was applied in error or need help with your account, please contact our team directly so we can review your case and provide support:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We are committed to helping you and resolving any issues as quickly as possible.

Noté 1 sur 5 étoiles

Dont use they service

I pay 5.90£(something like that) for a car check.
After 2 days they take from my account 39.90£. I contact the company and they told me that thwy take only 5£ and a bit no more.
After a month i see in my account another 39.90£ taken. I dont know for what the F....
Dont use this SCAMMERS .
NOW i opened a dispute to recive my money back

10 novembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We are very sorry to hear about your experience. Our service offers a 14-day trial period, allowing users to test the platform before any subscription is activated. Charges are applied only after this period, as outlined in our terms and conditions.

We understand your concern and want to help resolve this issue. If you believe a charge was applied in error or need assistance with your account, please contact our team directly so we can review your case and assist you:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We are committed to helping you and resolving this matter as quickly as possible.

Noté 1 sur 5 étoiles

DONT USE THIS COMPANY THEY TAKE THE ONE…

DONT USE THIS COMPANY THEY TAKE THE ONE OFF PAYMENT FOR THE REPORT THEN LESS THAN 2 weeks AFTER THEY TAKE £39.90 SCAMMERS

8 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We are sorry to hear about your experience. Our service offers a 14-day trial period, allowing users to test the platform before any subscription is activated. Charges are only applied after this period, as clearly outlined in our terms and conditions.

If you believe a charge was applied in error or need assistance, please contact our team directly so we can review your case and help you:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We are committed to resolving any issues promptly and assisting our users.

Noté 1 sur 5 étoiles

absolute SCAM

absolute SCAM. It says it gives you 48 hours to cancel but, when I tried, it wouldn't find my account on the website, making it impossible to cancel. I have video and photos proving it and will use it to dispute the charge with my credit card provider. Managed to cancel via phone. to everyone else: STAY AWAY, IT'S A SCAM

7 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We are very sorry to hear about your experience. Our service provides a 14-day trial period to allow users to test the platform before any subscription is activated. We regret any difficulties you experienced with the website and are glad you were able to cancel via phone.

If you encounter any further issues or need assistance with your account, please contact our team directly so we can review your case and provide support:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We are committed to helping you and resolving any issues promptly.

Noté 1 sur 5 étoiles

SCAM - FRAUD

SCAM - FRAUD! Just like everyone else has said spent £6 for a report then 48hours later I'm signed up for a subscription service and a charge of £39.90 taken out. Phoned them saying i did not consent to this, nor was i made aware at any point that I was signing up to a subscription. Lady on the phone was extremly rude and just kept saying they dont offer refunds, I have contacted my bank to notifiy them of this fraud. DO NOT USE

8 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We are very sorry to hear about your experience. Our service includes a 14-day trial period, allowing users to test the platform before any subscription is activated. Charges are applied only after this period, as clearly outlined in our terms and conditions.

We understand your frustration and take all concerns seriously. If you believe a charge was applied in error or need assistance, please contact our team directly so we can review your case and provide support:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We are committed to helping you and resolving this matter as quickly as possible.

Noté 1 sur 5 étoiles

Deceptive methods of getting your money

Deceptive methods of getting your money. You have 48 hours to cancel the subscription which they claim is "clearly stated in T&C". Well its not "clearly" stated, you would have to really look for it, the whole process is made to look like youre not signing up for a subscription. I sent them an email with a cancellation request on the same day I "signed up", they replied a week later just to make sure im past the 48hr mark.

Do not use this company!!

Edit. Im pretty sure their email system is either fully automated or AI.

30 novembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We are very sorry to hear about your experience. Our service offers a 14-day trial period, allowing users to test the platform before any subscription is activated. All terms regarding the trial and subscription are included in our T&C to ensure transparency.

We understand your frustration and want to help resolve this issue. If you sent a cancellation request and it was not processed correctly, please contact our team directly so we can review your case and assist you:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We are committed to providing support and resolving any issues as quickly as possible.

Noté 1 sur 5 étoiles

Scam

Same as everyone else, paid for 1 check then they take the full subscription a week later. Buyers beware.

25 novembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We are sorry to hear about your experience. Our service provides a 14-day trial period so that users can test the platform before any subscription is activated. The subscription is only charged after this period, as indicated in our terms and conditions.

If you believe a charge was applied in error or need assistance, our team is ready to review your case and help you:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We are committed to helping you and resolving any issues promptly.

Noté 1 sur 5 étoiles

As everyone else has said

As everyone else has said - £5 quick check , turned out to be £39.90 subscription. I have contacted bank.

Update- they returned an email to unsubscribe me, and refunded the £39.90

8 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We are very sorry to hear about your experience. Our service includes a 14-day trial period, allowing users to test the platform before any subscription is activated. Charges are only applied after this period, as clearly outlined in our terms and conditions.

We understand your frustration and take all concerns seriously. If you believe a charge was applied in error, please contact our team directly so we can review your case and assist you:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We are committed to resolving this matter as quickly as possible.

Noté 1 sur 5 étoiles

I fell for this trap too

I fell for this trap too. Checked a vehicle I was buying and have now seen that they have taken another £39.90 !!

Why wasn't the fact that they turn this into a subscription clear? I would never have signed upo for that

6 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,
We are very sorry to hear about your experience. CheckMyCar provides a 48-hour trial period, clearly indicated before confirming any subscription. This allows users to test our services without commitment, and no charges are applied if the trial is cancelled within this period.

It seems there may have been a misunderstanding regarding the subscription. We would like to review your case personally and assist you promptly to resolve this issue.

Our team is available here:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We take all feedback seriously and are committed to resolving issues transparently and quickly.

Noté 1 sur 5 étoiles

Scam!

Take £40 from your account completely UNAUTHORISED

6 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,
We are very sorry to hear about your experience. CheckMyCar provides a 48-hour trial period, clearly indicated before confirming any subscription. This allows users to test our services without commitment, and no charges are applied if the trial is cancelled within this period.

We would like to review your case personally and ensure your concerns are addressed promptly.

Please contact our team here:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We are committed to resolving any issues transparently and quickly.

Noté 1 sur 5 étoiles

Did a one off check for 5.95 and then…

Did a one off check for 5.95 and then my bank stopped a payment of 39.90, absolute joke. Got my bank to block all payments from them. Went back on to see the terms and there is no clear writing about a subscription fee.

5 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,
We are sorry to hear about your experience. CheckMyCar provides a 48-hour trial period, clearly indicated before confirming any subscription. This trial allows users to test our services without commitment, and no charges are applied if it is cancelled within this period.

It seems there may have been a misunderstanding regarding the subscription. We would like to review your case personally and ensure everything is clarified.

Please contact our team here:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We take feedback seriously and are committed to resolving any issues transparently and quickly.

Noté 1 sur 5 étoiles

Absolutely disgusting company

Absolutely disgusting company. Also scammed out of 39.90. Totally disgusting customer service. Flatly refused to refund me. I'm livid. Con artists of the highest degree. Staff member at customer service utter disgrace. Why wouldn't i be upset when I've just been scammed out of this amount. Not transparent. Not clear. No email sent to me to confirm this subscription. Shameful sham company. Have reported to ombudsman. I would like to add that when you go to terminate the so called subscription that it does not recognise your email. However they found it when I called. I expect the standard generic response. Why would anyone want to subscribe to monthly hpi checks! I'm not Arthur Daley. Reported to my bank as well. They'll just keep on scamming people till they are stopped. They must hope people don't notice. Rotten way to make money. I have more respect for a mugger on the street.

5 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,
We are very sorry to hear about your experience. CheckMyCar provides a 48-hour trial period, clearly indicated before confirming any subscription. This allows users to test our services without commitment, and cancellations can be made within this period to avoid further charges.

It seems there may have been a misunderstanding regarding your case, and we would like to review it personally to ensure your concerns are addressed promptly.

Our team is available to assist you here:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We take all feedback seriously and are committed to resolving issues transparently and quickly.

Noté 1 sur 5 étoiles

Scam avoid

I got scammed like everyone else. Paid for 1 report got charged a few days later for a premium subscription I did not subscribe for. Now I am worried I gave them more of my details when trying to claim my money back. Avoid.

27 novembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,
We are very sorry to hear about your experience. CheckMyCar provides a 48-hour trial period, clearly indicated before confirming any subscription. This allows users to test our services without commitment, and no charges are applied if the trial is cancelled within this period.

We understand your concerns and would like to review your case personally to clarify any misunderstanding and ensure your details are secure.

Please contact our team here:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We take feedback seriously and are committed to resolving any issues transparently and quickly.

Noté 1 sur 5 étoiles

I fell for the same

I fell for the same, bought a one off check and 39.90 gone the next month, why can’t people just be clear and honest!

3 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We’re very sorry to hear about your experience and completely understand your frustration. Discovering an unexpected charge after a one-time check is upsetting, and we take your concerns very seriously.

For clarification, access to our service always starts with a non-binding trial period, allowing users to test the platform before any subscription begins. All details regarding the trial and subscription are displayed during checkout, though we understand it may not have been clear enough, and we sincerely apologise for the confusion.

Our team can review your account immediately, clarify any charges, and assist with cancelling the subscription or processing a refund if applicable.

Please contact us directly so we can resolve this promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We are committed to helping you and ensuring this issue is resolved quickly.

Noté 1 sur 5 étoiles

Looks like I've been scammed to

Looks like I've been scammed to! Woke up this morning to check my bank account and there it was £ 39 .00 taken from my account! Very angry! Been trying to contact them but no reply will no have to take it further!

2 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We’re very sorry to hear about this and completely understand your frustration. Discovering an unexpected charge is upsetting, and we take your concerns very seriously.

For clarification, access to our service always starts with a non-binding trial period, which allows users to test the platform before any subscription begins. All details regarding the trial and subscription are displayed during checkout, though we understand it may not have been clear enough, and we sincerely apologise for the confusion.

Our team can review your account immediately, clarify any charges, and assist with cancelling the subscription or processing a refund if applicable.

Please contact us directly so we can resolve this as quickly as possible:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We are committed to helping you and ensuring this issue is resolved promptly.

Noté 1 sur 5 étoiles

I did a 1 time check but charged £39.99

I did a 1 time check, then 2 days later I was charged £39.99 for a subscription that I was not aware off, i called before payment was taken but was.told i cannot stop the payment or request a refund... complete scam

30 novembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We’re very sorry to hear about your experience and completely understand your frustration. Discovering an unexpected charge is upsetting, especially when you only intended to make a one-time check.

For clarification, access to our service always starts with a non-binding trial period, allowing users to test the platform before any subscription begins. All details regarding the trial and subscription are displayed during checkout, though we understand it may not have been clear enough and we sincerely apologise for the confusion.

Our team can review your account immediately, clarify any charges, and assist with cancelling the subscription or processing a refund if applicable.

Please contact us directly so we can resolve this promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We are committed to helping you and ensuring this issue is resolved quickly.

Noté 1 sur 5 étoiles

Like everyone else

Like everyone else, I thought I was buying a one-off report with no clear indication of the monthly fee.
They have tried to take money but the bank stopped it in time and I have had to replace all cards because they deem it a scam operation. Worst service I can think of trying to deal with them. Avoid at all costs.

10 novembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We’re very sorry to hear about your experience and completely understand your concern. Please allow us to clarify: our service offers a trial period so users can test the platform and access a car check before any subscription or additional charges are applied. No payment is taken without explicit confirmation.

We would like to investigate your account personally and assist you to ensure everything is in order. Please contact our team directly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
or 📧 contact@checkmycar.io


Our aim is to provide a transparent, secure, and reliable service so that all users can use it confidently.

Noté 1 sur 5 étoiles

Scam company

Scam company – avoid them completely!
I’ve just experienced the same scam as everyone else. They took £39 from my account even though I never signed up for any subscription, and they didn’t even send me any email confirmation to show I had joined anything. Nothing at all.

I called their customer service, and it was honestly one of the worst experiences I’ve ever had. The lady who answered the phone was extremely rude and didn’t try to help in any way.

The whole thing feels fake and dishonest

29 novembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We’re very sorry to hear about your experience and completely understand your frustration. Please allow us to clarify: our service provides a trial period that allows users to test the platform and view a car check before any subscription or further charges are applied. No payments are taken without explicit confirmation, and we take cases like yours very seriously.

We want to investigate your situation personally and resolve it quickly. Please contact our team directly so we can review your account and provide assistance:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
or 📧 contact@checkmycar.io


Our goal is to ensure that all users can access our service safely, transparently, and confidently, and we truly regret that your experience fell short of this standard.

Noté 1 sur 5 étoiles

Con of a company

Con of a company, spoke to them on the phone twice, and on the latter of the occasional was told it would be passed to there refund team and I would receive a call in 2 working days, still not had anything and when I call them I get fobbed off.

21 novembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We’re very sorry to hear about your experience and completely understand your frustration. This is certainly not the level of service we aim to provide. Please allow us to clarify that our service includes a trial period, allowing users to test the platform before any subscription or additional charges are applied.

We want to resolve your case quickly and transparently. Please contact our team directly so we can escalate your request to the appropriate department and ensure you receive the refund or support you’re entitled to:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
or 📧 contact@checkmycar.io


Our priority is to provide a reliable, fair, and transparent service for all our users.

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