My experience is the same as other listed here. Advertise a one off promotional price of £5.95 for car checking report, then shortly after they charge for single report a further unauthorised £39.90... Voir plus
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My experience is the same as other listed here. Advertise a one off promotional price of £5.95 for car checking report, then shortly after they charge for single report a further unauthorised £39.90... Voir plus
L'entreprise a répondu
It’s a scam. Reported to NatWest Fraud team. Fortunately I have legal cover & as it’s a credit card they are obliged to aid recovery under consumer credit act. Checked a car for £5 in April they have... Voir plus
L'entreprise a répondu
After paying for one and only HPI check they started to charge me 39.90 every month for six months without my knowledge or permission. This is the full scale scam. I am calling my bank ASAP. All those... Voir plus
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Another 1 star review, we had £39.90 taken from our account today without permission. I've tried calling them and filling in the online contact form to complain. I've logged in but no account details... Voir plus
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Where’s the zero star rating, request 1 report, and get monthly charges of 39.90 no account was setup with there fraudsters
EVEN after 3 months of trying to cancel and blocking my bank card. these idiots are still trying to steal money

Réponse de Checkmycar
Absolute thieves. Spoke to them just now, they have been taking money out of my account. Complete lack of transparency. Look how many customers have have complained, trading standards should get involved. Poor end to end customer service, poor attitude by staff and the management need to be sacked.

Réponse de Checkmycar
I pay 5.90£(something like that) for a car check.
After 2 days they take from my account 39.90£. I contact the company and they told me that thwy take only 5£ and a bit no more.
After a month i see in my account another 39.90£ taken. I dont know for what the F....
Dont use this SCAMMERS .
NOW i opened a dispute to recive my money back

Réponse de Checkmycar
DONT USE THIS COMPANY THEY TAKE THE ONE OFF PAYMENT FOR THE REPORT THEN LESS THAN 2 weeks AFTER THEY TAKE £39.90 SCAMMERS

Réponse de Checkmycar
absolute SCAM. It says it gives you 48 hours to cancel but, when I tried, it wouldn't find my account on the website, making it impossible to cancel. I have video and photos proving it and will use it to dispute the charge with my credit card provider. Managed to cancel via phone. to everyone else: STAY AWAY, IT'S A SCAM

Réponse de Checkmycar
SCAM - FRAUD! Just like everyone else has said spent £6 for a report then 48hours later I'm signed up for a subscription service and a charge of £39.90 taken out. Phoned them saying i did not consent to this, nor was i made aware at any point that I was signing up to a subscription. Lady on the phone was extremly rude and just kept saying they dont offer refunds, I have contacted my bank to notifiy them of this fraud. DO NOT USE

Réponse de Checkmycar
Deceptive methods of getting your money. You have 48 hours to cancel the subscription which they claim is "clearly stated in T&C". Well its not "clearly" stated, you would have to really look for it, the whole process is made to look like youre not signing up for a subscription. I sent them an email with a cancellation request on the same day I "signed up", they replied a week later just to make sure im past the 48hr mark.
Do not use this company!!
Edit. Im pretty sure their email system is either fully automated or AI.

Réponse de Checkmycar
Same as everyone else, paid for 1 check then they take the full subscription a week later. Buyers beware.

Réponse de Checkmycar
As everyone else has said - £5 quick check , turned out to be £39.90 subscription. I have contacted bank.
Update- they returned an email to unsubscribe me, and refunded the £39.90

Réponse de Checkmycar
I fell for this trap too. Checked a vehicle I was buying and have now seen that they have taken another £39.90 !!
Why wasn't the fact that they turn this into a subscription clear? I would never have signed upo for that

Réponse de Checkmycar

Réponse de Checkmycar
Did a one off check for 5.95 and then my bank stopped a payment of 39.90, absolute joke. Got my bank to block all payments from them. Went back on to see the terms and there is no clear writing about a subscription fee.

Réponse de Checkmycar
Absolutely disgusting company. Also scammed out of 39.90. Totally disgusting customer service. Flatly refused to refund me. I'm livid. Con artists of the highest degree. Staff member at customer service utter disgrace. Why wouldn't i be upset when I've just been scammed out of this amount. Not transparent. Not clear. No email sent to me to confirm this subscription. Shameful sham company. Have reported to ombudsman. I would like to add that when you go to terminate the so called subscription that it does not recognise your email. However they found it when I called. I expect the standard generic response. Why would anyone want to subscribe to monthly hpi checks! I'm not Arthur Daley. Reported to my bank as well. They'll just keep on scamming people till they are stopped. They must hope people don't notice. Rotten way to make money. I have more respect for a mugger on the street.

Réponse de Checkmycar
I got scammed like everyone else. Paid for 1 report got charged a few days later for a premium subscription I did not subscribe for. Now I am worried I gave them more of my details when trying to claim my money back. Avoid.

Réponse de Checkmycar
I fell for the same, bought a one off check and 39.90 gone the next month, why can’t people just be clear and honest!

Réponse de Checkmycar
Looks like I've been scammed to! Woke up this morning to check my bank account and there it was £ 39 .00 taken from my account! Very angry! Been trying to contact them but no reply will no have to take it further!

Réponse de Checkmycar
I did a 1 time check, then 2 days later I was charged £39.99 for a subscription that I was not aware off, i called before payment was taken but was.told i cannot stop the payment or request a refund... complete scam

Réponse de Checkmycar
Like everyone else, I thought I was buying a one-off report with no clear indication of the monthly fee.
They have tried to take money but the bank stopped it in time and I have had to replace all cards because they deem it a scam operation. Worst service I can think of trying to deal with them. Avoid at all costs.

Réponse de Checkmycar
Scam company – avoid them completely!
I’ve just experienced the same scam as everyone else. They took £39 from my account even though I never signed up for any subscription, and they didn’t even send me any email confirmation to show I had joined anything. Nothing at all.
I called their customer service, and it was honestly one of the worst experiences I’ve ever had. The lady who answered the phone was extremely rude and didn’t try to help in any way.
The whole thing feels fake and dishonest

Réponse de Checkmycar
Con of a company, spoke to them on the phone twice, and on the latter of the occasional was told it would be passed to there refund team and I would receive a call in 2 working days, still not had anything and when I call them I get fobbed off.

Réponse de Checkmycar
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