My experience is the same as other listed here. Advertise a one off promotional price of £5.95 for car checking report, then shortly after they charge for single report a further unauthorised £39.90... Voir plus
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My experience is the same as other listed here. Advertise a one off promotional price of £5.95 for car checking report, then shortly after they charge for single report a further unauthorised £39.90... Voir plus
L'entreprise a répondu
It’s a scam. Reported to NatWest Fraud team. Fortunately I have legal cover & as it’s a credit card they are obliged to aid recovery under consumer credit act. Checked a car for £5 in April they have... Voir plus
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After paying for one and only HPI check they started to charge me 39.90 every month for six months without my knowledge or permission. This is the full scale scam. I am calling my bank ASAP. All those... Voir plus
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Another 1 star review, we had £39.90 taken from our account today without permission. I've tried calling them and filling in the online contact form to complain. I've logged in but no account details... Voir plus
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Total scam company. They lure you in with a 5.95 vehicle history check and the following day they charge you with 39.90 without warning. They also save your card details without permission, hence my bank blocked it as fraud, so getting a new card to avoid any further transactions from those fraudsters.

Réponse de Checkmycar
AVOID. TOATL SCAM ! paid for a vehicle check £5.99 (basic rubbish) then after 4 months I noticed £39.99 being taken out of my account. It’s not clear enough from when you purchase you’re being signed up to a subscription, no confirmation email etc. Managed to get x2 payments back which was hard work as their customer service is shocking! AVOID

Réponse de Checkmycar
As per lots of other customers I have been trapped by this service - £5.95 for a single search with no information of any use then £39.95 the following day That would recur monthly!!!
Please Please avoid this company - the website is designed to trap you - They are unsympathetic and will never refund you

Réponse de Checkmycar
Absolute con. Make sure you read the terms. Charge you £6 then 48 hours later take nearly £40 for a subscription you don't sign up up. Spoke to them on the phone, no cooling off period so £40 wasted.
Stay away.

Réponse de Checkmycar
Avoid check my car its a Complete scam. They offer a low cost vehicle report for 5 pounds. A few days later they claim a subscription 39.90 a month.

Réponse de Checkmycar
As others have said, used this service to check history of a car before I purchased it for £5.99. Then I get charged every month £39.99 which I wasn’t aware of whatsoever. Complete fraud

Réponse de Checkmycar
Absolute scam I have paid for one check of £5.95 and you have basically stolen £39.90 without any authority from myself
HOW DOES THIS WORK !!!

Réponse de Checkmycar
Seems impossible to cancel a subscription that you never even signed up for. On call to my bank who know it is fraudulant and are having to cancel card. I do not understand and why this has not been shut down. It is fraud.

Réponse de Checkmycar
*** SCAM SCAM SCAM ***
This company needs needs to be banned and barred from ever doing business
Ripping people off by taking £39.90 from your account after 2 days when stated that you pay £5.95 for a car check
When you speak to the customer service team they are rude and zero help what so ever
Terrible service

Réponse de Checkmycar
Really need a Zero star.......
DO NOT USE... if you read the summary of this company at the top of the page it pretty much sums up my experience with this company.
Only used once to purchase a car. The information I got was not massively helpful but I only paid £5.99 so didn't think much more about it and used another car checking service. Realised a month after I had a £39.90 payment taken. ...
At this is tried to call the company and the person on the other end of the phone was not very helpful after being put on hold for 10mins to check my email i used to try and find my subscription. At this point she couldn't find my subscription and asked for my last 4 digits on my card. Absolutely fuming at this stage she told me to take a screen shot of my transaction (which you cant do as its a banking app) and send it to somewhere but I couldn't tell what she was saying. At this point I said I was cancelling the payment via my bank and she hung up.

Réponse de Checkmycar
Do not use this service. You can get this information for free. They will take money from your account because of a subscription which is not made clear.
This came as a top search result on Google when searching car vertical. They even have car vertical in their text. I should have read the URL properly. They have refused to refund me. This company's service was not even worth 1 pence. AVOID!

Réponse de Checkmycar
**UPDATE**
I have changed my review to 2 stars from a NEGATIVE 1 because after emailing the email supplied, I have since had my subscription cancelled and refund of 2 months payments returned. Should their practices change in the manner of how they make the cancellation procedure transparent and clear, my opinion may change again. Appreciate the refund, but you have an AWFUL lot of wrongs to still put right.
Can't give it negative stars unfortunately. So you sign up via the offer, and make it IMPOSSIBLE to cancel. The password I used to check a car in the first case, and the one I use to log in, and change my password is suddenly NOT the one to cancel? Why? So I have paid £120 despite asking to cancel, just wish I had checked the reviews first! Crooks...that's all....petty thieves. Almost forgot, do not respond when you send a message via their own portal either.

Réponse de Checkmycar
Same as others here. Paid for car check one off payment. The 2 days later the tried taking £39 against the same card. Bank stopped it. But need New card now.
Clearly a bunch of thieving scammers.

Réponse de Checkmycar
Scammed into a subscription without telling me. Luckily my bank stopped the payment. Avoid.

Réponse de Checkmycar
BEWARE - This business claimed to run hpi checks and claimed to charge £1.95. THEY ARE NOT HPI AND DO NOT PROVIDE AN HPI CHECK + They then charged a further £39 in addition. AVOID, AVOID, AVOID!

Réponse de Checkmycar
As others have said total scam and information provided is either incorrect or wrong. Charge you £5.99 for an utterly rubbish report and then a separate charge of £39.90 as a subscription.

Réponse de Checkmycar
If there was less than 1 star I would leave it. I paid for a single car check 4 months ago and ive been paying £39.90 since then and ive only just realised!!!! Ive used HPI checks in the past and never been caught out like this. THIS IS CLEARLY A SCAM whatever way they butter it up. I will try the number provided and I will notify my bank.

Réponse de Checkmycar
Do not use this company they scam you out of money this company needs to be removed

Réponse de Checkmycar
Deceptive website do not use this company!!! Paid for 1 chek and (via some clever small print) ended up signing up for a £39.90 subscription can't say it loudly or strongly enough avoid at all costs.

Réponse de Checkmycar
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