Checkmycar Avis 

1 831
•
TrustScore 1 sur 5

1,0

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Noté 1 sur 5 étoiles

My experience is the same as other listed here. Advertise a one off promotional price of £5.95 for car checking report, then shortly after they charge for single report a further unauthorised £39.90... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

It’s a scam. Reported to NatWest Fraud team. Fortunately I have legal cover & as it’s a credit card they are obliged to aid recovery under consumer credit act. Checked a car for £5 in April they have... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

After paying for one and only HPI check they started to charge me 39.90 every month for six months without my knowledge or permission. This is the full scale scam. I am calling my bank ASAP. All those... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Another 1 star review, we had £39.90 taken from our account today without permission. I've tried calling them and filling in the online contact form to complain. I've logged in but no account details... Voir plus

L'entreprise a répondu

À propos de l'entreprise

À propos de Checkmycar

Écrit par l'entreprise


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1,0

Mauvais

TrustScore 1 sur 5

2 k avis

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1,0

Tous les avis

(1 831)

221 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

hidden subscription, robbing F**kers

paid for a car check of £5.95.
two month later notice they have taken £40 out of my account twice for a subscription I never asked for!

it wouldn't let me log into the account so had to phone them to cancel, apparently in small writing there's a notice that you auto signed up to a subscription if you don't cancel your membership in 48 hours, a membership i knew nothing about.
avoid this site set of robbing F**kers.

I wonder how many people they done this with?

8 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We sincerely regret that your experience left you feeling this way. At CheckMyCar, we aim for transparency. The 48-hour trial period for £5.95 is designed to let users test our full monitoring service before the monthly subscription begins. We provide these details on our payment pages to ensure our customers are informed.

We are glad you were able to reach our team by phone to cancel. If you had trouble logging in or feel the subscription was not clearly communicated to you, we want to make it right.

Please contact us again so we can review a refund for the months you didn't use:

📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We take your feedback seriously and use it to constantly improve the clarity of our offers.

Best regards, The CheckMyCar Team

Noté 1 sur 5 étoiles

Scammers subscribing you without your…

Scammers subscribing you without your permision

4 janvier 2026
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We are sorry to hear about your frustration. At CheckMyCar, we do not subscribe users without their permission. The subscription is part of the trial period offer, which is clearly outlined during the checkout process to ensure you have continuous access to our vehicle monitoring tools.

We understand that this may have been overlooked, and we are here to help. If you did not intend to stay with us, please contact our team so we can review your account:

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We are committed to transparency and will work with you to resolve this matter promptly.

Best regards, The CheckMyCar Team

Noté 1 sur 5 étoiles

This company is a total rip off

This company is a total rip off
Nothing but criminals robbing innocent people...
They are totally scum bags !!

5 janvier 2026
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We are genuinely sorry to read such a strong expression of frustration. At CheckMyCar, we take all feedback seriously, even when it is very critical. We are a legitimate vehicle data provider, and our goal is to help buyers make safe decisions, not to cause distress.

If you have experienced a billing issue or a misunderstanding regarding our trial period, please give us the opportunity to fix it. We encourage you to contact us directly to discuss your account:

📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

Our team is ready to review your case and ensure a fair resolution.

Best regards, The CheckMyCar Team

Noté 1 sur 5 étoiles

Taken subscription without consent

Same as other reviews. I have had £39.90 taken. I did not ask for this subscription. I have emailed etc. No response. I will call my credit card company if I have not heard anything by the end of today. Update. You cannot get through on the number provided in responses from this company. No response to emails. Very unhappy about this. I have since managed to speak to someone about this but have not had any email response. There will be no refund but my subscription is cancelled. I stand by my experience. It is not clear that you are signed up for a monthly subscription. Why on earth would there be a £39.90 monthly charge for checking a new cars history,

27 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We are very sorry to hear about your experience and completely understand your frustration. This is not the experience we want for our users, and we take your concerns seriously.

CheckMyCar operates with a clear trial period that allows users to test the service before any subscription continues. We acknowledge, however, that this information may not have been clear enough, and we sincerely apologise if it caused any confusion.

We are concerned that your emails and calls have not been answered. Please contact our support team directly using the details below so we can:

verify your account,

ensure the subscription is cancelled,

and process any refund due as quickly as possible.

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)

We are committed to resolving this promptly and hope that after your case is handled, you might reconsider updating your review to reflect the resolution.

Kind regards,
The CheckMyCar Team

Noté 1 sur 5 étoiles

Dont use this company at all

Dont use this company at all, they charge you full price 2 days later and theres no option to cancel. I requested my subscription to be cancelled through there only contact details and they completely ignored me and I was charged full price a further 2 times and they haven't bothered with my refund. Bunch of SCAMMERS

30 octobre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We’re very sorry to read about your experience and understand why this situation has caused frustration. This is certainly not the experience we want any of our users to have.

We’d like to clarify that CheckMyCar operates with a trial period, which allows users to test the service before any ongoing subscription. During this trial, users can cancel at any time to avoid further charges. It sounds like your cancellation request may not have been received correctly, and we want to make sure this is resolved immediately.

Please contact our support team directly so we can:

review your account,

confirm the cancellation,

and process any pending refunds.

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)

Our goal is transparency and customer satisfaction. We are confident that once your issue is resolved, you may reconsider your view. We encourage you to reach out so we can fix this promptly.

Kind regards,
The CheckMyCar Team

Noté 1 sur 5 étoiles

This company is a scam

This company is a scam. You pay your money and they take it and then say the transaction did not go through. Like others a few days later they try to take £39. Lucky for me my CC company stopped it going through. Why can’t the government take their Webb site down? Which I had read this before going ahead.

30 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

We’re very sorry to hear about your experience and completely understand your frustration.

Our service includes a clearly indicated trial period, allowing users to test the platform before committing to any subscription. Occasionally, technical issues may cause temporary confusion with payments or account status, and we want to make sure these situations are resolved quickly and transparently.

If a payment attempt failed or was duplicated, our support team can review your account, verify all transactions, and ensure any necessary adjustments or refunds are processed.

Please contact us directly so we can investigate and resolve the situation for you:
📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)

We are confident that once your case is reviewed with our team, the issue can be clarified and resolved. We hope this will allow you to reconsider your review after the matter has been properly handled.

Noté 1 sur 5 étoiles

Just avoid them it is just a scam

Just avoid them it is just a scam. I have been charged 2 times 39.90 just the scam

29 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

We’re very sorry to hear about your experience and completely understand your frustration.

Our service includes a clearly indicated trial period, allowing users to try the platform before committing to a subscription. Occasionally, technical or account issues may result in duplicate charges, and we want to make sure these are resolved promptly and fairly.

Please contact our support team directly so we can review your account, verify the charges, and issue a refund if necessary:
📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)

We are confident that once your case is reviewed and corrected, the situation can be clarified, and we hope this will allow you to reconsider your review once the matter has been properly resolved.

Noté 1 sur 5 étoiles

SCAM !!!!

Just a Scam , I been charged £39 after I have checked car details. They signed subscription on behalf of me.

10 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We’re very sorry to hear about your experience and understand your concern.

We’d like to clarify that our service includes a trial period, which allows users to test the platform before any subscription begins. If the trial is not cancelled within this period, a subscription is activated, which may explain the charge you noticed. We regret any confusion this may have caused.

Our support team is ready to help. We can review your case, ensure your subscription is cancelled if needed, and provide guidance on resolving any charges. Please contact us directly so we can assist and clarify everything fully.

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)

Kind regards,
The CheckMyCar.io Team

Noté 1 sur 5 étoiles

Do not use Checkmycar as a way of…

Do not use Checkmycar as a way of running a hpi check on your vehicle. They hide in the small print that they sign you up to a monthly subscription for £39.90 pm as I have just found out to my annoyance. Called my bank as I did not recognise the notification and they confirmed they have had LOTS of calls about this company. Called the company who are based in Ireland and spoke with a woman with an Eastern European accent who just kept talking over me saying no refunds and she “did not know anything” despite working there. To cancel the subscription you have to log onto their website and send an email asking to cancel, but based on my experience so far I have little hope that this will be done quickly. This company clearly knows what they are doing and it is a complete scam. Your average Joe in the street does not need to pay 39.90 per month to run hpi checks every month. BE WARNED! If I could give it zero or minus stars I would.
PS….The companies automated response on all of these reviews is nothing more than gaslighting….

28 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We are very sorry to hear about your experience and completely understand your frustration. This is clearly not the impression we want our users to have.

We would like to clarify that our service offers a trial period which allows users to test the platform before any subscription begins. The subscription only starts automatically if the trial is not cancelled within this period. We understand that this may not have been clear enough, and we sincerely regret the confusion.

Regarding cancellation and refunds, our support team is here to assist. Each request is reviewed promptly, and we can guide you through the process to ensure your subscription is cancelled and any eligible refunds are processed. We take every feedback seriously and continuously work to improve clarity and customer support.

Please contact us directly so we can resolve this issue for you:

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)

Kind regards,
The CheckMyCar.io Team

Noté 1 sur 5 étoiles

Definite scan

Definite scan. They charged me £39.99 more than once. Just reported them to my credit card company and disputed the payment again

19 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We’re very sorry to hear about your experience and completely understand your frustration.

We want to clarify that our service includes a trial period designed to allow users to test the platform before any subscription activates. If the trial is not cancelled within this period, the subscription begins, which may explain the charges you noticed. We sincerely regret any confusion caused.

That said, we take these situations seriously. Our support team can review your case, ensure any accidental or duplicate charges are resolved, and provide guidance on the next steps. We encourage you to contact us directly so we can assist and clarify everything fully.

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)

Kind regards,
The CheckMyCar.io Team

Noté 1 sur 5 étoiles

These crooks started taking money from…

These crooks started taking money from my account every month without letting me know that I was subscribing to a monthly fee, for a service I only used and needed once.

I was happy to pay the initial £5.95 to check the history of one car, but then two payments of £39.90 each were taken from my account later that month and the following month.

I see that CheckMyCar have replied but their terms and conditions were buried in their website and not at all clear. No warning was given that I was being signed up to a monthly subscription, by email or any other communication route. I was using the car checking service at the side of the road on a cold dark night in the process of buying a car. It is not at all reasonable to go checking through pages of small print in on a mobile phone in those conditions.

16 novembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We’re very sorry to hear about your frustration and we understand how upsetting this situation can feel.

We’d like to clarify that no charges are applied without prior information. When placing an order, customers are offered a trial period, which allows them to test the service before any ongoing commitment. The existence of the monthly subscription, its price, and the conditions are displayed during checkout and detailed in our Terms & Conditions. This trial is precisely intended for one-time users to decide whether or not to continue.

That said, if the subscription details were not clear enough for you or if there was a misunderstanding, this is absolutely something we want to review. Our goal is not to disappoint customers, but to resolve issues fairly and transparently. In many cases, our support team can quickly clarify the situation and propose an appropriate solution.

We strongly encourage you to contact us directly so we can look into your account and assist you personally:
📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)

We genuinely hope to have the opportunity to resolve this matter and restore your confidence in our service, and we’d truly appreciate it if you would consider updating your review once the situation is addressed.

Kind regards,
The CheckMyCar Team

Noté 1 sur 5 étoiles

Please Please avoid this company

Please Please avoid this company - the website is designed to trap you - They are unsympathetic and will never refund you. Same experience as lots of other customers.
To your reply: I'm sure everyone can see all your reviews says everything about how sorry you are. I contacted your team and you totally ignored it, still not refunded. Hope you enjoying money from people you trapped. AVOID, DON'T WASTE YOUR MONEY PEOPLE.

27 novembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We’re very sorry to hear about your experience and completely understand your frustration. We want to assure you that CheckMyCar is not designed to trap anyone, and customer satisfaction is our priority.

Our service includes a trial period, allowing users to test the platform before any subscription is activated. Subscriptions are never activated without user action, and all costs and terms are clearly indicated before confirmation.

If you experienced any issue with your account, payment, or refund, our team is ready to review your case and provide a solution. Please contact our customer support directly so we can assist you:

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)

We hope to resolve the situation and restore your confidence in our service. Once everything is clarified, we would greatly appreciate it if you could consider updating your review.

Kind regards,
CheckMyCar Team

Noté 1 sur 5 étoiles

Absolute con merchants as all the other…

Absolute con merchants as all the other thousands of people have said. They stole nearly £80 from me. How can these rats still be in business its a disgrace. Company registered on some council estate in Wigan. Yeah right. Maybe I’ll have a knock on the door. This is who owns it Ahmed Abubakar he lives in Dubai the rat

1 novembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We’re very sorry to hear about your experience and understand your frustration. We want to clarify that CheckMyCar is not a scam and we take all concerns regarding payments very seriously.

Our service operates with a trial period, allowing users to test the platform before any subscription is activated. Subscriptions are never taken without user action, and all costs are clearly displayed in the terms and conditions before confirmation.

It seems there may have been a misunderstanding or technical issue with your account. To resolve this quickly, please contact our customer support team directly so we can review your account, clarify any charges, and provide a solution, including refunds if applicable:

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)

We are committed to helping you resolve this issue and hope that, once clarified, you will consider updating your review.

Kind regards,
CheckMyCar Team

Noté 1 sur 5 étoiles

Frauds!!!!

Initially report done for £5.95 - great job, then 2 days later my bank inform me that they have highlighted a potential fraudulent activity payment of £39.90, well let me say this, it isn't a potential fraudulent activity....it is fraud!

Had to cancel card with my bank (just before Christmas, thanks for that) and I now have the joy of updating all companies I do pay with that card with additional details.

This company is a joke and I can only echo the other posters giving 1*, if I could have given less I most certainly would've knowing now what a scam this is, I am also now questioning the veracity of the £5.95 report I have received for a car for my Son.

22 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello Joe,

We’re very sorry to hear about your experience and completely understand your frustration, especially around the holiday period.

Please be assured that CheckMyCar is not a scam. Our service includes a trial period, allowing users to test the platform before committing to any subscription. Subscriptions and payments are never activated without user action, and all costs are clearly outlined in the terms and conditions before confirmation.

It seems there may have been a misunderstanding or technical issue with your account. Our team is ready to review your account, clarify the charges, and provide a solution, including any necessary refund.

To resolve this promptly, please contact our customer support:

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)

We hope to restore your confidence in our service, and once everything is clarified, we would greatly appreciate it if you could consider updating your review.

Kind regards,
CheckMyCar Team

Noté 1 sur 5 étoiles

Pure scam.

As per other customers have stated.
£39.99 charge coming out of bank which I never signed up to.

21 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Thank you for sharing your feedback.

We understand your frustration and take your concern seriously. Our service includes a trial period, allowing users to evaluate the platform before any subscription. Information about the subscription, its £39.99 cost, and the cancellation process is provided during checkout and in the confirmation email. We regret if these details were not clear enough.

Our team is available to review your situation and assist with any concerns regarding your account or subscription:
📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)

Your feedback is important and helps us improve transparency and the overall user experience.

Noté 1 sur 5 étoiles

Fraudsters.

As per everyone else. This company is a scam, simple as that.

20 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Thank you for your feedback.

We understand your concern and take it seriously. Our service includes a trial period, allowing users to evaluate the platform before any subscription or long-term commitment. Information about subscriptions, costs, and cancellation procedures is provided during checkout and in the confirmation email. We regret if this was not immediately clear.

Our team is available to review your situation and assist with any questions or concerns regarding your account:
📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)

Your feedback is valuable and helps us improve transparency and clarity for all users.

Noté 1 sur 5 étoiles

Very dissatisfied

Very dissatisfied. This company tried to withdraw £39.9 from my bank account even I emailed them and said I have no need for any subscription and zi never asked fir subscribe. Instead to cancel this they said is written in terms snd conditions which I never seen on their website or I approved. Complete lack of transparency and poor attitude by staff and the management. That's no wonder how many people are dissatisfied. Avoid this site as is only stealing moneys and have nothing to offer the information provided is poor and unuseful.

20 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Thank you for sharing your experience.

We understand your frustration and apologise for the inconvenience caused. Our service includes a trial period, allowing users to evaluate the platform before any subscription or long-term commitment. Information about the subscription, its cost of £39.90, and the cancellation process is provided during checkout and in the confirmation email. We regret if this was not clear enough or easily visible.

Our team is available to review your situation and assist with any concerns regarding your account or subscription:
📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)

Your feedback is very important and helps us improve transparency, communication, and the overall user experience.

Noté 1 sur 5 étoiles

Total scam paid on credit card just…

Total scam paid on credit card just under 30 quid 14 months ago paid card in full just checked credit card now owe just shy 360 will be getting to the bottom of this shame on you for 2 days insurance rip off dont use a total scam

19 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Thank you for sharing your feedback.

We understand your frustration and take your concerns seriously. Our service includes a trial period, allowing users to test the platform before any subscription or long-term commitment. All subscription details, including costs and cancellation procedures, are provided during checkout and in the confirmation email. We regret if these details were not sufficiently clear.

Our team is available to review your situation and assist with any concerns regarding your account or charges:
📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)

Your feedback is important and helps us improve transparency, communication, and the overall user experience.

Noté 1 sur 5 étoiles

Do not recommend

Do not recommend, keeps trying to take out a monthly subscription of £40 when I only paid for a single check, absolute scam!

18 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We are very sorry to hear about your experience and understand your concern regarding the attempted subscription charge.

Please note that our service offers a trial period to allow users to test the vehicle check before any monthly subscription commitment. Information regarding pricing, the trial period, and cancellation terms is provided during the ordering process and in our terms of use. We sincerely regret if these details were not sufficiently clear at the time of purchase.

Your situation deserves careful attention, and our priority is to review your account and provide an appropriate solution, including assistance with subscription issues or any refund if necessary.

Please contact our customer support so we can clarify and resolve this matter promptly:

📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We remain at your disposal to ensure a transparent and satisfactory resolution.
Best regards,
The CheckMyCar Team

Noté 3 sur 5 étoiles

If I could give no stars I would

If I could give no stars I would. I paid for a service, which I received, but then they attempted to take almost £40 from my bank. I did not authorise this payment. BEWARE!!!

I have since communicated with the Company who have rectified things, which I appreciate. I would like to advise everyone to make sure you read all the small print and check/unchecked all relevant boxes

16 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello David,

We are very sorry to hear about your experience and understand your concern regarding the attempted subscription charge.

Please note that our service offers a trial period to allow users to test the vehicle check before any monthly subscription commitment. Information regarding pricing, the trial period, and cancellation terms is provided during the ordering process and in our terms of use. We sincerely regret if these details were not sufficiently clear at the time of purchase.

Your situation deserves careful attention, and our priority is to review your account and provide an appropriate solution, including assistance with subscription issues or any refund if necessary.

Please contact our customer support so we can clarify and resolve this matter promptly:

📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io

We remain at your disposal to ensure a transparent and satisfactory resolution.
Best regards,
The CheckMyCar Team

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