My experience is the same as other listed here. Advertise a one off promotional price of £5.95 for car checking report, then shortly after they charge for single report a further unauthorised £39.90... Voir plus
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My experience is the same as other listed here. Advertise a one off promotional price of £5.95 for car checking report, then shortly after they charge for single report a further unauthorised £39.90... Voir plus
L'entreprise a répondu
It’s a scam. Reported to NatWest Fraud team. Fortunately I have legal cover & as it’s a credit card they are obliged to aid recovery under consumer credit act. Checked a car for £5 in April they have... Voir plus
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After paying for one and only HPI check they started to charge me 39.90 every month for six months without my knowledge or permission. This is the full scale scam. I am calling my bank ASAP. All those... Voir plus
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Another 1 star review, we had £39.90 taken from our account today without permission. I've tried calling them and filling in the online contact form to complain. I've logged in but no account details... Voir plus
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paid for a car check of £5.95.
two month later notice they have taken £40 out of my account twice for a subscription I never asked for!
it wouldn't let me log into the account so had to phone them to cancel, apparently in small writing there's a notice that you auto signed up to a subscription if you don't cancel your membership in 48 hours, a membership i knew nothing about.
avoid this site set of robbing F**kers.
I wonder how many people they done this with?

Réponse de Checkmycar
Scammers subscribing you without your permision

Réponse de Checkmycar
This company is a total rip off
Nothing but criminals robbing innocent people...
They are totally scum bags !!

Réponse de Checkmycar
Same as other reviews. I have had £39.90 taken. I did not ask for this subscription. I have emailed etc. No response. I will call my credit card company if I have not heard anything by the end of today. Update. You cannot get through on the number provided in responses from this company. No response to emails. Very unhappy about this. I have since managed to speak to someone about this but have not had any email response. There will be no refund but my subscription is cancelled. I stand by my experience. It is not clear that you are signed up for a monthly subscription. Why on earth would there be a £39.90 monthly charge for checking a new cars history,

Réponse de Checkmycar
Dont use this company at all, they charge you full price 2 days later and theres no option to cancel. I requested my subscription to be cancelled through there only contact details and they completely ignored me and I was charged full price a further 2 times and they haven't bothered with my refund. Bunch of SCAMMERS

Réponse de Checkmycar
This company is a scam. You pay your money and they take it and then say the transaction did not go through. Like others a few days later they try to take £39. Lucky for me my CC company stopped it going through. Why can’t the government take their Webb site down? Which I had read this before going ahead.

Réponse de Checkmycar
Just avoid them it is just a scam. I have been charged 2 times 39.90 just the scam

Réponse de Checkmycar
Just a Scam , I been charged £39 after I have checked car details. They signed subscription on behalf of me.

Réponse de Checkmycar
Do not use Checkmycar as a way of running a hpi check on your vehicle. They hide in the small print that they sign you up to a monthly subscription for £39.90 pm as I have just found out to my annoyance. Called my bank as I did not recognise the notification and they confirmed they have had LOTS of calls about this company. Called the company who are based in Ireland and spoke with a woman with an Eastern European accent who just kept talking over me saying no refunds and she “did not know anything” despite working there. To cancel the subscription you have to log onto their website and send an email asking to cancel, but based on my experience so far I have little hope that this will be done quickly. This company clearly knows what they are doing and it is a complete scam. Your average Joe in the street does not need to pay 39.90 per month to run hpi checks every month. BE WARNED! If I could give it zero or minus stars I would.
PS….The companies automated response on all of these reviews is nothing more than gaslighting….

Réponse de Checkmycar
Definite scan. They charged me £39.99 more than once. Just reported them to my credit card company and disputed the payment again

Réponse de Checkmycar
These crooks started taking money from my account every month without letting me know that I was subscribing to a monthly fee, for a service I only used and needed once.
I was happy to pay the initial £5.95 to check the history of one car, but then two payments of £39.90 each were taken from my account later that month and the following month.
I see that CheckMyCar have replied but their terms and conditions were buried in their website and not at all clear. No warning was given that I was being signed up to a monthly subscription, by email or any other communication route. I was using the car checking service at the side of the road on a cold dark night in the process of buying a car. It is not at all reasonable to go checking through pages of small print in on a mobile phone in those conditions.

Réponse de Checkmycar
Please Please avoid this company - the website is designed to trap you - They are unsympathetic and will never refund you. Same experience as lots of other customers.
To your reply: I'm sure everyone can see all your reviews says everything about how sorry you are. I contacted your team and you totally ignored it, still not refunded. Hope you enjoying money from people you trapped. AVOID, DON'T WASTE YOUR MONEY PEOPLE.

Réponse de Checkmycar
Absolute con merchants as all the other thousands of people have said. They stole nearly £80 from me. How can these rats still be in business its a disgrace. Company registered on some council estate in Wigan. Yeah right. Maybe I’ll have a knock on the door. This is who owns it Ahmed Abubakar he lives in Dubai the rat

Réponse de Checkmycar
Initially report done for £5.95 - great job, then 2 days later my bank inform me that they have highlighted a potential fraudulent activity payment of £39.90, well let me say this, it isn't a potential fraudulent activity....it is fraud!
Had to cancel card with my bank (just before Christmas, thanks for that) and I now have the joy of updating all companies I do pay with that card with additional details.
This company is a joke and I can only echo the other posters giving 1*, if I could have given less I most certainly would've knowing now what a scam this is, I am also now questioning the veracity of the £5.95 report I have received for a car for my Son.

Réponse de Checkmycar
As per other customers have stated.
£39.99 charge coming out of bank which I never signed up to.

Réponse de Checkmycar
As per everyone else. This company is a scam, simple as that.

Réponse de Checkmycar
Very dissatisfied. This company tried to withdraw £39.9 from my bank account even I emailed them and said I have no need for any subscription and zi never asked fir subscribe. Instead to cancel this they said is written in terms snd conditions which I never seen on their website or I approved. Complete lack of transparency and poor attitude by staff and the management. That's no wonder how many people are dissatisfied. Avoid this site as is only stealing moneys and have nothing to offer the information provided is poor and unuseful.

Réponse de Checkmycar
Total scam paid on credit card just under 30 quid 14 months ago paid card in full just checked credit card now owe just shy 360 will be getting to the bottom of this shame on you for 2 days insurance rip off dont use a total scam

Réponse de Checkmycar
Do not recommend, keeps trying to take out a monthly subscription of £40 when I only paid for a single check, absolute scam!

Réponse de Checkmycar
If I could give no stars I would. I paid for a service, which I received, but then they attempted to take almost £40 from my bank. I did not authorise this payment. BEWARE!!!
I have since communicated with the Company who have rectified things, which I appreciate. I would like to advise everyone to make sure you read all the small print and check/unchecked all relevant boxes

Réponse de Checkmycar
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