My experience is the same as other listed here. Advertise a one off promotional price of £5.95 for car checking report, then shortly after they charge for single report a further unauthorised £39.90... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It’s a scam. Reported to NatWest Fraud team. Fortunately I have legal cover & as it’s a credit card they are obliged to aid recovery under consumer credit act. Checked a car for £5 in April they have... Voir plus
L'entreprise a répondu
After paying for one and only HPI check they started to charge me 39.90 every month for six months without my knowledge or permission. This is the full scale scam. I am calling my bank ASAP. All those... Voir plus
L'entreprise a répondu
Another 1 star review, we had £39.90 taken from our account today without permission. I've tried calling them and filling in the online contact form to complain. I've logged in but no account details... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Checkmycar
Écrit par l'entreprise
Coordonnées de contact
1,0
Mauvais
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
aviod this company
aviod this company, as other people have stated, they charge a £5.99 for an initial charge then they take £39.99 per month, and its almost inposible to spek to them & they do not reply to emails.
26 janvier 2026
Avis spontané
Réponse de Checkmycar
Hello Ottavio,
We’re sorry to hear about your concerns and understand how unexpected charges can be frustrating.
For clarity, our service includes a trial period designed to allow customers to test the platform before any subscription begins. All details regarding the trial and any subsequent subscription are clearly indicated during sign-up and in our terms and conditions.
We regret if you experienced difficulty reaching our team. Our support staff are available to assist all customers promptly and ensure any questions are resolved. Please contact us directly so we can review your account and clarify the situation:
📞 +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We value your feedback and hope to resolve this matter, ensuring your experience is clear and positive.
Kind regards,
The checkmycar.io Team
A SCAM As everybody are saying they…
A SCAM As everybody are saying they make you think it's a 1 of charge to check a cars history £5.95 and then they take only a few days later a £39.90 subscription a total RIP of they are not car vertical which is what we search for it's a big SCAM do mot use them ever
15 mars 2026
Avis spontané
Réponse de Checkmycar
Hello,
We are very sorry to hear about your experience and understand your frustration. Please note that our service includes a trial period allowing users to test the platform before committing to a subscription. All subscription details are provided in the terms and conditions, which are accessible during the registration process.
If you feel that the subscription was activated unintentionally or wish to clarify your account, our team is available to review your dossier and assist you promptly.
You can contact us directly:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.)
We are committed to resolving this matter and hope that once your issue is addressed, you may reconsider your feedback based on the solution provided.
Tiefs
This company is extremely misleading and I strongly advise everyone to stay away.
They advertise a car check service for £5, which looks like a simple one-time payment. However, after paying the £5, they secretly charge an additional £39.99 and automatically sign you up for a monthly subscription without clearly warning you. This is a classic trap designed to take money from people who believe they are only paying £5.
In my opinion, this is a very dishonest and deceptive business practice. Important information about the subscription is either hidden or made deliberately unclear so customers only realize what happened after money has already been taken from their account.
I strongly recommend that nobody uses this service. Always check your bank statements if you have used them and cancel any subscription immediately.
If you have experienced the same thing, please report it and leave reviews so more people become aware of these practices and don’t fall into the same trap.
9 mars 2026
Avis spontané
Réponse de Checkmycar
Hi Dávid,
We are sincerely sorry for the frustration and for the feeling that our service was misleading. We want to be absolutely clear: transparency and customer trust are our top priorities, and we never want a customer to feel they have fallen into a "trap."
The initial charge of £5.95 (or £5 during specific promotions) covers your vehicle history report and includes a 72-hour trial period to our full suite of premium automotive tools, such as ongoing monitoring and valuation updates. This transitions into a monthly membership if not cancelled during the trial. We strive to make these terms visible during checkout, but we understand if this was not your intention for a one-time check.
There is no need for further stress or the need to report this: we are fully prepared to resolve this for you manually and immediately. If you contact our support team today, we commit to the following:
Full Refund of the £39.99 charge: Since you did not intend to sign up for an ongoing service, we are more than happy to refund this amount to your account as a gesture of good faith.
Immediate & Permanent Cancellation: We will manually verify that your membership is closed so no further charges can ever occur.
Direct Confirmation: We will provide you with a transaction ID for the refund for your records and peace of mind.
Please reach out to us directly so we can identify your account and process the refund on the spot:
📧 By email: contact@checkmycar.io (Please mark as "URGENT - Dávid Viola")
📞 By phone: +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.)
We hope that our accountability and our immediate willingness to return your funds will encourage you to reconsider your rating once we have settled this together.
Best regards,
The Customer Service Team checkmycar.io
paid £5.95 for a HPI check on a car
paid £5.95 for a HPI check on a car - 2 days later they tried taking £39.90 from my bank, no pre warning, no reasoning, just a message from my bank stating that "Checkmycar" tried taking the amount from my account, which my bank stopped, insane, Theive's, dont use them.
12 mars 2026
Avis spontané
Réponse de Checkmycar
Hi Jay,
We are sincerely sorry for the frustration and the "insane" surprise this situation caused you. We want to be absolutely clear: checkmycar.io is a legitimate service dedicated to transparency, and we never want a customer to feel that a charge is being made without reasoning.
The initial charge of £5.95 covers your vehicle history report and includes a 72-hour trial period to our premium automotive tools (including ongoing monitoring and valuation updates). This transitions into a monthly membership if not cancelled during the trial. We strive to make these terms visible during checkout, but we understand if this was not your intention for a one-time HPI check.
There is no need for a bank dispute or further worry: we are fully prepared to resolve this for you manually and immediately. Since your bank has already stepped in to stop the payment, we would like to ensure your account is correctly closed in our system to avoid any future confusion. If you contact our support team today, we commit to the following:
Immediate & Permanent Cancellation: We will manually verify that your membership is closed so no further charges can ever occur, regardless of your bank's settings.
Account Status Confirmation: We will provide you with written confirmation of the cancellation for your records and your peace of mind.
Good Faith Resolution: If the payment was stopped, our goal is simply to ensure your file is in order and that you are satisfied with the initial service you received.
Please reach out to us directly so we can settle this for you manually today:
📧 By email: contact@checkmycar.io (Please mark as "URGENT - Jay D")
📞 By phone: +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.)
We hope that our transparency and our immediate willingness to cooperate will encourage you to reconsider your rating once we have settled this matter together.
Best regards,
The Customer Service Team checkmycar.io
Seems I was one of the many
Seems I was one of the many. I used the service once. Then found out 10 months later that I'd been having 39.90 taken out each month. I certainly didn't agree to this so it must have been in the small print. Complete scammers. Stay clear.
1 mai 2025
Avis spontané
Réponse de Checkmycar
Hi James,
We are sincerely sorry for the frustration and the significant concern this discovery has caused you. We want to be absolutely clear: transparency and customer trust are our top priorities, and it is never our intention for a customer to maintain a membership for months without being aware of it.
The charge of £39.90 follows an initial trial period that provides ongoing access to our premium vehicle monitoring and valuation tools. While we strive to make these terms visible during checkout, we realize that if you only intended to use the service once, this ongoing membership was not your expectation.
There is no need for further stress regarding these past charges: we are committed to resolving this for you manually and fairly. If you contact our support team today, we commit to the following:
Account Audit & Refund: We will conduct a full review of your 10-month history. Since you have not used the service during this time, we are prepared to offer a significant refund of these charges as a gesture of deep good faith.
Immediate & Permanent Cancellation: We will manually verify that your membership is closed immediately so no further charges can ever occur.
Direct Managerial Oversight: Your case will be handled by a senior agent to ensure a swift and satisfactory resolution.
Please reach out to us directly so we can identify your account and settle this matter on the spot:
📧 By email: contact@checkmycar.io (Please mark as "URGENT - FOR ATTENTION OF MANAGER - James Hannaford")
📞 By phone: +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.)
We hope that our accountability and our willingness to correct this long-term oversight will encourage you to reconsider your rating once we have settled this together.
Best regards,
The Customer Service Team checkmycar.io
5.90 paid for 5 car reports, then 39.90 automatically charged
Don't trust them. There is nothing clear about charges.
I didn't allow for any subscrition and extra charge, they did it automatically after 48 hours. I didn't also receive e-mail confirmation about cost, nothing.
But - FOR YOU ALL - you have got 14 days to request for a full refund and they have to do it. Just sent them e-mail , that the term and condition allow you to request a full refund and you're doing your right.
During 7 working days you will receive money back, as I do.
8 mars 2026
Avis spontané
Réponse de Checkmycar
Hi Katarzyna,
Thank you for sharing your experience and for highlighting the refund process. We are sincerely sorry for the initial frustration and any lack of clarity you felt regarding the subscription terms. At checkmycar.io, transparency is our priority, and we never want a customer to feel that a charge was hidden.
The charge of £39.90 follows an initial 48-hour trial period (which included your 5 car reports). This transitions into a monthly membership if not cancelled. We aim to send confirmation emails for every transaction; if you did not receive these, they may have been filtered by a spam folder, for which we apologize.
You are absolutely correct about your rights, and we are pleased to confirm that your request was handled according to our commitment to customer satisfaction:
Full Refund Processed: As you mentioned, we strictly honor the 14-day cooling-off period and the right to a full refund for those who did not intend to subscribe.
Confirmed Cancellation: We have manually verified that your membership is closed so no further charges will ever occur.
Adherence to Standards: We take pride in processing these refunds within the 7 working days mentioned, ensuring our customers are never left out of pocket.
We are glad that we were able to resolve this for you quickly. If you need any further documentation regarding your refund or have any other questions, please don't hesitate to reach out:
📧 By email: contact@checkmycar.io (Please mark as "Urgent - Katarzyna")
📞 By phone: +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.)
We hope that our efficiency in returning your funds and respecting your rights demonstrates that we are a service you can trust for your future automotive needs.
Best regards,
The Customer Service Team checkmycar.io
Wish I had seen these reviews
Wish I had seen these reviews, like everyone else looked for car vertical ended up with this without realising charged 5.95 then 3 days later 39.95 without permission or warning. Avoid avoid. Thieving bastard's
11 mars 2026
Avis spontané
Réponse de Checkmycar
Hi Ross,
We are sincerely sorry for the frustration and concern this situation has caused. At checkmycar.io, transparency and customer trust are our top priorities, and we never want a user to feel that our charges are hidden or that we have operated without integrity.
The initial charge of £5.95 covers your vehicle history report and includes a 72-hour trial period to our full suite of premium automotive tools (including ongoing monitoring and valuation updates). This transitions into a monthly membership if not cancelled during the trial. We strive to make these terms visible during checkout, but we understand that if you were looking for a one-time report, this ongoing service was not your intention.
There is no need for further stress or concern regarding your funds: we are fully prepared to resolve this for you manually and immediately. If you contact our support team today, we commit to the following:
Full Refund of the £39.95 charge: Since you did not intend to sign up for an ongoing service, we are more than happy to refund this amount to your account as a gesture of good faith.
Immediate & Permanent Cancellation: We will terminate the membership right away so no further charges ever occur.
Direct Confirmation: We will provide you with a transaction ID for the refund for your records and peace of mind.
Please reach out to us directly so we can verify your account and process the refund on the spot:
📧 By email: contact@checkmycar.io (Please mark as "URGENT - Ross Calvert")
📞 By phone: +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.)
We hope that our accountability and our immediate willingness to return your funds will encourage you to reconsider your rating once we have settled this together.
Best regards,
The Customer Service Team checkmycar.io
PLEASE AVOID
PLEASE AVOID!
SCAM COMPANY DON'T TELL YOU IN THE 1 CAR CHECK £5.95 THAT THEY SIGN YOU TO A MONTHLY CHARGE. £39.90!!! THIS IS FRAUD! REPORTING THIS COMPANY
11 mars 2026
Avis spontané
Réponse de Checkmycar
Hi Nick,
We are sincerely sorry for the frustration and concern this situation has caused. At checkmycar.io, transparency and customer trust are our top priorities, and we never want a user to feel that a charge was hidden or that our business practices are anything less than honest.
The initial charge of £5.95 covers your vehicle history report and includes a 72-hour trial period for our premium automotive tools. This transitions into a monthly membership if not cancelled during the trial. We strive to make these terms clear during checkout, but we understand if this was not your intention for a one-time check.
There is no need for further stress or the need to report this: we are fully prepared to resolve this for you manually and immediately. If you contact our support team today, we commit to the following:
Full Refund of the £39.90 charge: Since you did not intend to sign up for an ongoing service, we are more than happy to refund this amount to your account as a gesture of good faith.
Immediate & Permanent Cancellation: We will terminate the membership right away so no further charges ever occur.
Direct Confirmation: We will provide you with a transaction ID for the refund for your records and peace of mind.
Please reach out to us directly so we can verify your account and process the refund on the spot:
📧 By email: contact@checkmycar.io (Please mark as "URGENT - Nick Mills")
📞 By phone: +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.)
We hope that our accountability and our immediate willingness to return your funds will encourage you to reconsider your rating once we have settled this together.
Best regards,
The Customer Service Team checkmycar.io
Scam company,I didn't read reviews to a…
Scam company,I didn't read reviews to a extra 40 pounds came out of my account, without my consent first charged phone 5.95
I thought I was doing a car vertical check
Avoid at all costs
10 mars 2026
Avis spontané
Réponse de Checkmycar
Hi Jeff,
We are sincerely sorry for the frustration and concern this situation has caused. At checkmycar.io, transparency and customer trust are our top priorities, and we never want a user to feel that a charge was unexpected or lacked clarity.
The initial charge of £5.95 covers your vehicle history report and includes a 72-hour trial period to our full suite of premium automotive tools (including ongoing monitoring and valuation updates). This transitions into a monthly membership if not cancelled during the trial. We strive to make these terms visible during checkout, but we understand if this was not your intention for a one-time check.
There is no need for further stress regarding your funds: we are fully prepared to resolve this for you manually and immediately. If you contact our support team today, we commit to the following:
Full Refund of the £39.90 charge: Since you did not intend to sign up for an ongoing service, we are more than happy to refund this amount to your account as a gesture of good faith.
Immediate Cancellation: We will terminate the membership right away so no further charges ever occur.
Direct Confirmation: We will provide you with a transaction ID for the refund for your records and peace of mind.
Please reach out to us directly so we can verify your account and process the refund on the spot:
📧 By email: contact@checkmycar.io (Please mark as "Urgent - Jeff Karasavvas")
📞 By phone: +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.)
We hope that our accountability and our immediate willingness to return your funds will encourage you to reconsider your rating once we have settled this together.
Best regards,
The Customer Service Team checkmycar.io
SCAM
SC
AM SITE.... DO NOT USE!!
THEY WILL KEEP CHARGING YOU AND YOU CAN'T CANCEL BECAUSE THEY SAY YOU DON'T HAVE A REGISTED EMAIL!
SCAMMING PIECES OF SHIT!!
2 mars 2026
Avis spontané
Réponse de Checkmycar
Hello Jon,
We are sincerely sorry to hear about your frustration and the difficulties you've encountered. We take your feedback very seriously and want to ensure your situation is resolved immediately.
Regarding the registration issue, this typically occurs if there was a small typo in the email address during the initial purchase. Because we prioritize your security, our system can only recognize the exact email used at checkout. However, our team can easily locate your account using your transaction details and fix this for you manually.
At checkmycar.io, we operate with total transparency. Our trial period is designed to let you test our premium tools, and we provide all the details about the subscription on our pricing page and in your confirmation email. We have no intention of charging anyone who does not wish to use our service.
Because we value your satisfaction, we offer a 30-day Money-Back Guarantee. We would be more than happy to cancel your subscription and process a refund for you. Please reach out to us directly at contact@checkmycar.io or call us at +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.).
We are committed to fixing this for you and hope to regain your trust once this is resolved.
Best regards,
The checkmycar.io Team
As all the others I was scumed for…
As all the others I was scumed for £39.90 by check my car.
7 mars 2026
Avis spontané
Réponse de Checkmycar
Hello Rafal,
We are sorry to hear about your frustration and appreciate you reaching out. We would like to clarify our billing process to ensure there is no misunderstanding regarding our services.
checkmycar.io operates on a subscription basis to provide continuous access to the most up-to-date vehicle data. When you purchased your initial report, it included a trial period to our premium platform, allowing you to test our full suite of tools. We strive for total transparency, which is why this information is detailed on our pricing page, at checkout, and in the confirmation email sent to you immediately after purchase.
We understand that these details can sometimes be missed during the vehicle-buying process. Because we stand by our product and value your satisfaction, we offer a no-risk 30-day Money-Back Guarantee. If you are not satisfied with the service, we are more than happy to assist you with a refund.
Please contact our support team directly at contact@checkmycar.io or call us at +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.). We are committed to resolving this for you quickly and hope to regain your confidence.
Best regards,
The checkmycar.io Team
SCAM SCAM SCAM
SCAM SCAM SCAM, ordered a discounted report for 5.95, they then went on to charge 39.99, no indications of the charge on the website.... there will be some small box to uncheck somewhere buried on the website to stop a subscription charge.. wish id checked for reviews first... do not use.... lodged with bank as a dispute as no support from this company to recover the funds
2 mars 2026
Avis spontané
Réponse de Checkmycar
Hello Chris,
We are sincerely sorry to hear about your frustration, and we take your feedback very seriously. We would like to clarify how our service works to show that we prioritize transparency and are here to help.
At checkmycar.io, we provide a comprehensive vehicle history service based on a subscription model to ensure our data is always accurate and updated. The £5.95 payment corresponds to a report that includes a trial period to our premium platform. This trial allows users to test all our features before the full subscription begins. We display this information clearly on our pricing page, the checkout page, and in the confirmation email sent immediately after your purchase.
There are no 'buried' boxes; we aim for a clear and straightforward process. However, we understand that in the process of buying a vehicle, these details can sometimes be overlooked. This is exactly why we offer a 30-day Money-Back Guarantee. We have no intention of charging customers who do not wish to use our services.
Although you have contacted your bank, we would still welcome the opportunity to assist you directly and resolve this situation quickly. Please reach out to us at contact@checkmycar.io or call our support line at +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.).
We are committed to our customers' satisfaction and hope to regain your trust.
Best regards,
The checkmycar.io Team
DONT USE THIS CHECK SITE
DONT USE THIS CHECK. As with a lot of other reviews. Paid for a 1 off check before buying a motorbike. £5.99. Then the next day they tried to take £39.99 from the account. Initially blocked by my Bank. But they tried again a few days later. Use another service.
24 février 2026
Avis spontané
Réponse de Checkmycar
Hello Barry,
We are sorry to hear about your experience and appreciate you bringing this to our attention. We would like to clarify our billing process to ensure there is no misunderstanding.
Our vehicle history services are subscription-based to ensure our data remains accurate and updated in real-time. The £5.99 payment you made was for an initial report which included a trial period to our premium platform. This trial is designed to allow you to perform multiple checks and use our advanced monitoring tools before the full subscription begins.
We strive for total transparency and provide detailed information about this subscription model on our pricing page, at checkout, and in the order confirmation email you received. We understand that these details can sometimes be overlooked during a quick purchase, and we are here to help.
We stand by our product and offer a no-risk 30-day Money-Back Guarantee. If you are not fully satisfied, we are happy to assist you with a refund. Please reach out to us at contact@checkmycar.io or call us at +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.).
We hope you will give us a chance to resolve this and show you the value our platform provides to vehicle buyers.
Best regards,
The checkmycar.io Team
Scammed Do No Use HP*Checkmycar
They charge you initially £5.95 - the report doesn't come through, you query it and they say they haven't taken your money. A month later £39.90 is taken from your account for no service at all and continues to be taken each month until the bank has to stop the payment. TOTAL SCAM DO NOT USE THIS COMPANY.
2 mars 2026
Avis spontané
Réponse de Checkmycar
Hello Michael,
We’re very sorry to hear about your experience and completely understand your frustration. Thank you for taking the time to share your feedback.
Our service allows users to access our car report and also offers a trial period for our platform, giving users the opportunity to explore additional features before any ongoing subscription. During this trial, it’s always possible to cancel at any time if the service does not meet your expectations.
Information about pricing, trial periods, and subscription terms is displayed at multiple points: on the pricing page, during checkout, and in the confirmation email sent after purchase. We understand that these details can sometimes be missed and want to assist you in resolving the situation.
If you would like us to review your account or request a refund, our team is ready to help promptly:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.)
We will do our best to resolve your request, and once the situation is clarified, we hope you will consider updating your review.
Kind regards,
Support Team
AVOID these scammers
I wanted to check out a car I was planning on buying. This site appeared and I paid for the search, which was at a fair discounted price of £5.95. Payment went through, and I thought that was that.
The following day, another payment went through for £39.90. This seems to be a scam site. AVOID at all costs. Now I am having to go through the process of cancelling cards, etc
28 février 2026
Avis spontané
Réponse de Checkmycar
We’re very sorry to read your feedback and understand how upsetting this situation has been for you.
We would like to clarify that when purchasing a vehicle report at a discounted price (such as £5.95), it includes a 7-day trial to our premium platform. After the trial period, the subscription continues at £39 per month unless cancelled. These details are displayed clearly on the pricing page, at checkout, and in the confirmation email sent after purchase. Subscriptions are never activated without prior disclosure.
We completely understand how frustrating it can feel if the subscription terms were missed, especially when expecting a one-off report.
If you are experiencing issues with unexpected charges or cancelling the subscription, we would like the opportunity to review your case and provide assistance. Please contact our support team at contact@checkmycar.io
or call +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.), and we will investigate your account promptly to find a fair resolution.
We hope you will allow us the chance to clarify and resolve this matter. Once addressed, we would greatly appreciate you considering updating your review to reflect the outcome.
AVOID scam
AVOID, I got suckered into the £39 subscription. Tried to use the email termination, but couldn’t recognise my email address even though it was the one I logged in with.
Had to call them, and though they answered quickly, the operator was insistent that I was the one in the wrong and it was clear in their website. Reading their reviews there must be a lot of blind people out there.
Operator cancelled my “subscription” without so much of an apology and refused to refund.
I wish I read these reviews before I was suckered in by this low price for a one of report.
28 février 2026
Avis spontané
Réponse de Checkmycar
We’re very sorry to read your experience, Barry, and we truly appreciate you taking the time to share your feedback.
We would like to clarify that when purchasing a vehicle report at a promotional price, it includes a 7-day trial to our premium platform. After this trial period, the subscription continues at £39 per month unless cancelled. These details are clearly displayed on the pricing page, during checkout, and in the confirmation email sent after purchase. Subscriptions are not activated without prior disclosure.
We understand how frustrating it can feel if subscription terms were overlooked, especially when expecting a one-off service. We also regret that your experience with our support team did not meet expectations — our goal is always to assist customers respectfully and efficiently.
If you experienced difficulties with cancelling or receiving a refund, we would like the opportunity to review your case personally. Please contact our support team at contact@checkmycar.io
or call +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.), and we will investigate promptly to provide a fair resolution.
We hope you will allow us the opportunity to clarify and resolve this matter, and once addressed, we would greatly appreciate you considering updating your review to reflect the outcome.
Used this company to check a car we…
Used this company to check a car we were buying. We actually searched for car vertical, but this company came up and had the 'tag line' car vertical. Purposely misleading straight from the start! Be warned, using this company will result in you being signed up to a subscription of £39 a month, not at all clear on their website, and deliberately misleading.
28 janvier 2026
Avis spontané
Réponse de Checkmycar
We’re very sorry to read your review, Andy, and we truly appreciate you bringing this to our attention.
We would like to clarify that when purchasing a vehicle report, customers are offered a 7-day trial to our premium platform. After the trial period, the subscription continues at £39 per month unless cancelled. These details are clearly displayed on the pricing page, during checkout, and in the confirmation email sent after purchase. We do not activate subscriptions without prior disclosure.
We understand how frustrating it can feel if the subscription terms were missed or misunderstood, especially when comparing services online. Please be assured that our goal is always transparency and clarity, and we take your concerns seriously.
If you experienced any unexpected charges or difficulty with the subscription, we would like the opportunity to review your case and provide a clear resolution. Please contact our support team at contact@checkmycar.io
or call +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.), and we will assist you promptly.
We hope you will allow us the opportunity to clarify this matter, and once addressed, we would greatly appreciate you considering updating your review to reflect the outcome.
Thought I was checking a vehicle…
Thought I was checking a vehicle history with a reputable company. Got charged about £5.99 for a report that was useless with no more details on it than I was able to find out on the DVLC for free (I suspect that is where they pull the info they give you from).
Several months later I was trying to track a payment for some electronic components and noted a £39.99 per month going out to something I did not recognise. It seems they charge it afterwards for as long as you don't notice it going out. Utter scamers of a company.
25 novembre 2025
Avis spontané
Réponse de Checkmycar
Hello SteeVeeDee,
We’re very sorry to hear about your experience and completely understand your frustration.
To clarify, the initial £5.99 payment provides access to the requested vehicle report and includes a trial to our premium platform. This trial allows access to extended vehicle data, detailed reports, and additional monitoring tools. The subscription only continues if the trial is not cancelled within the specified period. These terms are displayed clearly on the pricing page, during checkout, and in the confirmation email.
We regret any confusion and want to reassure you that we take all billing concerns seriously. If you have not yet received a response regarding your case, we encourage you to contact our support team directly so we can review the matter and provide assistance promptly:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
Our aim is to resolve this matter quickly and ensure a transparent and fair experience for all our customers.
The checkmycar.io Team
Offers a car check for £5.95
Offers a car check for £5.95. Which seems good value but the check is very limited then hits you with a £39.99 charge the next day. SCAM!!!
25 février 2026
Avis spontané
Réponse de Checkmycar
Hello David,
We’re sorry to hear about your experience and understand your frustration.
To clarify, the initial £5.95 payment provides access to the requested vehicle report and includes a trial to our premium platform. This trial gives access to extended vehicle data, detailed reports, and additional monitoring tools. The subscription only continues if the trial is not cancelled within the specified period. These details are displayed clearly on the pricing page, at checkout, and in the confirmation email.
We regret any confusion and take all billing concerns very seriously. If you have not yet received a response, we encourage you to contact our support team directly so your case can be reviewed and a solution provided promptly:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
Our goal is to resolve this matter quickly and provide a fair, transparent experience for all our customers.
The checkmycar.io Team
This it’s worth company ever
This it’s worth company ever I have experience they want to take money from my account £39 and then try it again the following day to take £45 please don’t trust this company
17 février 2026
Avis spontané
Réponse de Checkmycar
Hello Abbas,
We’re very sorry to hear about your experience and understand your concerns.
For clarification, the initial payment provides access to the requested vehicle report and includes a trial to our premium platform. This trial gives full access to extended vehicle data, detailed reports, and additional monitoring tools. The subscription only continues if the trial is not cancelled within the specified period. These details are clearly displayed on the pricing page, during checkout, and in the confirmation email.
We sincerely regret if this caused any confusion and want to reassure you that we take all billing concerns seriously. If you have not yet received a response, we encourage you to contact our support team directly so your situation can be reviewed and resolved promptly:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
Our aim is to resolve this matter quickly and provide a transparent experience for all our customers.
The checkmycar.io Team
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