Checkmycar Avis 

1 831
•
TrustScore 1 sur 5

1,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

My experience is the same as other listed here. Advertise a one off promotional price of £5.95 for car checking report, then shortly after they charge for single report a further unauthorised £39.90... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

It’s a scam. Reported to NatWest Fraud team. Fortunately I have legal cover & as it’s a credit card they are obliged to aid recovery under consumer credit act. Checked a car for £5 in April they have... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

After paying for one and only HPI check they started to charge me 39.90 every month for six months without my knowledge or permission. This is the full scale scam. I am calling my bank ASAP. All those... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Another 1 star review, we had £39.90 taken from our account today without permission. I've tried calling them and filling in the online contact form to complain. I've logged in but no account details... Voir plus

L'entreprise a répondu

À propos de l'entreprise

À propos de Checkmycar

Écrit par l'entreprise


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1,0

Mauvais

TrustScore 1 sur 5

2 k avis

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Aucun historique récent de demande d’avis

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A répondu à 99 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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1,0

Tous les avis

(1 831)

221 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I was charged a monthly subscription…

I was charged a monthly subscription fee of £39.90/£39.99 without my knowledge or consent. I only intended to purchase a single report, and I never signed up for any recurring payments. This is a complete scam and a theft of my money. I demand an immediate full refund. I have already reported this fraudulent activity to my bank. Avoid this website at all costs!

25 février 2026
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello Erwin,

We’re very sorry to hear about your experience and completely understand your concern.

To clarify, the initial payment provides access to the requested vehicle report and includes a trial to our premium platform, which offers extended vehicle data, detailed reports, and additional monitoring tools. The subscription only continues if the trial is not cancelled within the specified period. These terms are clearly displayed on the pricing page, at checkout, and in the confirmation email.

We regret any confusion caused and take all billing concerns very seriously. If you have not yet received a response, we encourage you to contact our support team directly so your case can be reviewed promptly and a solution provided:

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

Our goal is to resolve this matter quickly and ensure a fair, transparent experience for all our customers.

The checkmycar.io Team

Noté 1 sur 5 étoiles

Same a lot of people here fell for the…

Same a lot of people here fell for the sneaky tactic of charging £39 for an unwanted subscription, impossible to cancel and written in a minuscule text just below the £5 pound charge. It's unbelievable that such scamming companies are allowed to operate.

19 février 2026
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hi there,

We are truly sorry to hear that you feel this way. It is never our intention to make our customers feel 'trapped.' At checkmycar.io, we strive to be as clear as possible about our service structure.

1. Regarding the subscription: The £5.00 offer includes a trial period to our premium dashboard, which provides unlimited history checks and theft alerts. We aim to display these terms on the payment page and in the welcome email sent immediately after your purchase. However, we acknowledge that during the excitement of car hunting, these details can sometimes be overlooked.

2. Impossible to cancel? We want to fix this for you right now. You don't need to struggle with the website; our team can handle this manually for you. We offer a 30-day 'Satisfied or Refunded' guarantee, and we will be happy to refund the £39.00 charge in full.

Please contact us directly to resolve this today:

📧 contact@checkmycar.io (Simply reply to your initial report email)

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

We are a legitimate company with a real support team ready to assist you. We hope this quick resolution proves our good faith and helps you buy your next vehicle with confidence.

Best regards,
The checkmycar.io Team

Noté 1 sur 5 étoiles

Be careful they can start payments again with no nitice

Be careful, I fell for the £39 a month scan as did many others, I managed to cancel the subscription eventually. Now 14 months later they charge me again out of the blue with no warning, using the same card details as a recurring payment. Nothing for 14 months then this. Reported to the bank as fraud. I have had to cancel my card and order a new one to prevent them using the same number. Absolute thieves

14 février 2026
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello Brian,

We’re very sorry to hear about your experience and understand your frustration.

The service checkmycar.io provides vehicle reports, and certain options include a trial that converts into a subscription if not cancelled. This information is displayed at checkout and in the confirmation email.

We take your report seriously and want to help resolve this situation. Please contact our support team directly so they can review your account, cancel any active subscription, and investigate any unexpected charges. If a mistake has occurred, we will assist you in obtaining a refund.

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

We are committed to resolving any issues transparently and ensuring no further unexpected charges occur.

Noté 1 sur 5 étoiles

It's a scam website

It's a scam website. Not sure how they got our credit card details and keep charging a monthly subscription of 39.99£ till we blocked out credit card.

14 février 2026
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We’re very sorry to hear about your experience and completely understand your concern.

The service checkmycar.io provides vehicle history reports, and some options may include a trial period that converts into a subscription if not cancelled. All pricing details and subscription information are displayed during checkout and in the confirmation email.

We understand that unexpected charges can be alarming. Please contact our support team directly so they can review your account, cancel any active subscription, and assist with a refund if applicable:

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

Our goal is to resolve any issues transparently and ensure no further payments are taken. We hope to clarify the situation and restore your confidence in the service.

Noté 1 sur 5 étoiles

Beware the hidden subscription charge!

One more unsuspecting punter who experienced an unexpected monthly subscription charge of £39.90 following the attempted purchase of a single £5.95 report. Luckily, HSBC's Fraud team caught it for me.

I usually check everything on TrustPilot before purchasing and very rarely get caught out, but this site was similar enough in name and appearance to a reputable one that I have used previously that I thought I was using that. Lesson learned.

I believe that this organisation is in breach of various aspects of marketing legislation, consumer contracts regulations and the Data Protection Act 2018.

9 février 2026
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello Matt,

We’re very sorry to hear about your experience and completely understand your concerns.

The site checkmycar.io is a legitimate service providing detailed vehicle history reports. The £5.95 payment is for a single vehicle check, which includes a 7-day trial of our premium subscription. This trial offers additional features such as full vehicle history, expert insights, and ongoing alerts. The subscription continues only if not cancelled, and this is clearly indicated on the checkout page and in the confirmation email. You can cancel at any time.

We understand that subscription details can sometimes be overlooked, especially when you are focused on obtaining a one-off report. We assure you there is no intention to mislead, and customer protection is a priority for us.

If you have experienced any unexpected charges, please contact our customer service and we will review your case promptly. We also provide a 30-day money-back guarantee for customers who are not fully satisfied.

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

We are committed to resolving your situation quickly and hope that once clarified, you may reconsider your review. Your satisfaction is very important to us.

Noté 1 sur 5 étoiles

DO NOT GO NEAR THIS COMPANY - Scam - Thieves

As everyone else mentions, this company is a scam and then steal money from your account. I paid £5.95 to check a used car registration number. Three months later I notice a direct debit for £39 going out of my account to HP Check My Car Ireland. Contacted my bank Barclays who canceled the DD's and are investigating through Fraud. Dodgy company and the owners should be put away for years.

11 février 2026
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello Nige,

We’re very sorry to hear about your experience and completely understand your frustration.

When purchasing a £5.95 vehicle check, an optional trial subscription may be activated, providing access to additional reports and features. This is indicated during the checkout process, though we understand it may not always have been immediately clear.

Since you’ve contacted your bank, we encourage you also to reach out directly to our customer service team. We will review your account carefully and work to resolve any issues, including refunds where applicable:

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

Our goal is to clarify any misunderstandings and ensure a fair outcome. Once your situation is resolved, we hope you might consider updating your review to reflect the result.

CheckMyCar.io Team

Noté 1 sur 5 étoiles

They will steal money from your account

They will steal money from your account

9 février 2026
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello James,

We’re very sorry to hear about your concerns and completely understand your frustration.

Please note that any charges relate to either a one-time vehicle check or an optional subscription providing additional reports and features. These details are indicated during the checkout process, though we understand they may not always have been immediately noticed.

If you believe any payment has been made in error, our customer service team is ready to review your account and assist with cancellations or refunds where applicable:

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

Our goal is to resolve any misunderstandings quickly and fairly. Once your situation is clarified, we hope you might consider updating your review to reflect the outcome.

CheckMyCar.io Team

Noté 1 sur 5 étoiles

Scam

Scammers!!

7 février 2026
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

Thank you for your feedback. We understand your frustration and take concerns like this very seriously.

Please note that our service includes a free trial period allowing users to test the platform before any subscription begins. All subscription details are clearly communicated in your account and via email.

If you believe there has been an error or an unwanted subscription, please contact our support team immediately. We will review your account, cancel any unintended subscription, and work to resolve the issue quickly and fairly.

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

Our goal is to provide a safe, transparent, and reliable service, and we hope to have the opportunity to resolve your concerns.

Best regards,
The CheckMyCar.io Team

Noté 1 sur 5 étoiles

Deceitful company, AVOID!

Just like the rest of the victims. They signed me up to a monthly subscription of £39.90 I wasn't aware of, until I seen 2 months of payments taken from my bank. No email notifications of subscription or payments taken. The subscription is purposely well hidden on their website to trick customers into there deceitful practices. If they were genuine, they would actually take action on customer reviews and actually amend their website to make it much much clearer, regarding monthly subscriptions. Of course that hasn't been done as this is how they are making their money by bad ethics and morals. Shameful.

Their email responses seems generic. Using "dear customer", not even using my name. Never heard back from them when I requested a refund. Do not use.

28 janvier 2026
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

Thank you for taking the time to share your experience. We sincerely apologise for the frustration and stress this situation has caused.

Our service includes a free trial period so that users can test the platform before any subscription begins. All subscription details are available in your account and communicated by email, though we understand they may sometimes be overlooked or unclear. We are currently reviewing feedback to make these communications clearer.

We strongly encourage you to contact our support team directly so we can review your account, cancel any unwanted subscription, and process a refund if applicable. Our goal is to resolve this fairly and promptly, and to ensure that your concerns are fully addressed.

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

Once your issue is resolved, we hope you might reconsider your rating. Our aim is to provide a transparent, reliable, and customer-focused service.

Best regards,
The CheckMyCar.io Team

Noté 1 sur 5 étoiles

Paid a one off payment of 5.95 to check…

Paid a one off payment of 5.95 to check my car. A day later they tried to take 39.90 out of my bank, only for the bank informing me they had put a stop on the card I wouldn't have known. I phoned the company and asked why they had done this, she said it was an automatic subscription because I had made the 5.95 payment. She was all made up with herself when she said she had cancelled it (big wow as I didn't sign up for it in the first place) told her it was a big scam to which she said "no it isnt" and put the phone down. Stay AWAY from this company. Its theft in a legal way. If I could have given it 0 I would have done as the don't even deserve the 1. Be warned and read all the reviews

5 février 2026
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

Thank you for sharing your experience. We completely understand your frustration, and we sincerely apologise for the stress this situation has caused.

Our service includes a free trial period designed to let users test the platform before any subscription starts. All subscription details are communicated in your account and via email. We understand that in your case, this may not have been clear, and we are sorry for any confusion or inconvenience.

We strongly encourage you to contact our support team directly so we can review your account, clarify the situation, and ensure any unwanted subscription is fully cancelled. Our goal is to resolve this promptly and fairly.

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

Once your issue is fully resolved, we hope you might reconsider your rating. Our aim is to provide a transparent, reliable, and fair service for all customers.

Best regards,
The CheckMyCar.io Team

Noté 1 sur 5 étoiles

I’ve been scammed by this company they…

I’ve been scammed by this company they are sharks and don’t deserve to be running a company

4 février 2026
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

Thank you for sharing your experience. We’re truly sorry to hear that you feel this way and understand how upsetting unexpected charges can be.

Please note that our service includes a free trial period allowing users to test the platform before committing to a subscription. All subscription details are communicated in your account and via email. If there has been any confusion or an unintended charge, our support team is ready to review your case and provide a prompt solution.

We strongly encourage you to contact us directly so we can clarify the situation, cancel any unwanted subscription, and ensure your concerns are addressed.

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

Once your issue is fully resolved, we hope you might reconsider your rating. Our aim is to provide a safe, transparent, and fair service for all customers.

Best regards,
The CheckMyCar.io Team

Noté 1 sur 5 étoiles

FRAUDTSERS, POLICE INVESTIGATION PENDING

This scum of a company charged my card for £39.90, I've never used this website ever, put in every single email address I own to see if there was some sort of subscription linked to this website, of course not a single email has been used with the company.

They tried to charge my card for the exact same amount on 24th Jan 2025 but under the company name CHECKMYCAR1. Obviously I've disputed with my card and will be refunded

But everyone needs to know this company is full of fraudsters that are sold stolen card details from a third party, police investigation pending on these lot.

EDIT
Ignore the automated robotic replies, no email address was used on their platform, or they’re malicious and clear account history which you will notice from several other negative reviews.

You scammed the wrong person!

6 février 2026
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

Thank you for your message. We take concerns like yours very seriously and want to clarify the situation.

Our platform includes a free trial period and all subscriptions are tied to accounts created on our site. No payments are taken without a user registering and entering their card details directly. If you did not create an account, it’s possible that a third party attempted an unauthorised transaction using your card. In this case, your bank’s dispute and refund process is the correct step, as it ensures your protection.

We encourage anyone who sees unexpected charges to contact their bank immediately and to reach out to our support team if they believe there is any connection to a legitimate account. Our team can verify and cancel any subscriptions associated with your details if necessary.

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

We hope this helps clarify the situation. Once resolved, we would welcome the opportunity for you to reconsider your rating, as our goal is to provide a safe and transparent service.

Best regards,
The CheckMyCar.io Team

Noté 1 sur 5 étoiles

Scammers

Scammers

They subscribe you to a monthly payment without clearly informing you of this.

6 février 2026
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

Thank you for sharing your feedback. We understand your concern and take it seriously. Our service includes a free trial period so users can test the platform before any subscription begins, and subscription details are always communicated in your account and via email.

We encourage you to contact our support team directly so they can review your account, clarify any confusion, and cancel any unwanted subscription if necessary. Our goal is to provide a clear and fair solution as quickly as possible.

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

Once your situation is fully resolved, we hope you might reconsider your rating. Our aim is to provide a transparent and reliable service for all customers.

Best regards,
The CheckMyCar.io Team

Noté 1 sur 5 étoiles

Please be careful with this website, scam to wipe off card details

Please be careful with this website. It's a scam. Takes your details and takes money of your card. Wipes everything off. Luckily I had a good protection to alert me on time and stopped it.

Do not buy their £5 car checker, it's cheap for a reason

4 février 2026
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello Alex,

Thank you for sharing your concerns. We’re truly sorry to read that your experience led you to feel this way, and we understand how alarming it can be to see unexpected payment alerts.

We want to reassure you that CheckMyCar.io is a legitimate service and that no card details are ever “wiped” or misused. Payments are processed through secure, encrypted providers and comply with current security standards. The £5 car check provides access to a trial period, allowing users to test the service before any continued subscription — this information is presented before validation.

That said, we fully acknowledge that the pricing structure and trial conditions may not have been clear enough in your case, and we regret the confusion this caused. Our support team is always available to review any account, explain the charges in detail, and, when applicable, help find a suitable solution.

We kindly invite you to contact us directly so we can check your situation and clarify everything with you:

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

We’d really appreciate the opportunity to address your concerns and, once clarified, hope you might reconsider your review.

Kind regards,
The CheckMyCar.io Team

Noté 1 sur 5 étoiles

I am having the same problem as…

I am having the same problem as everyone that appears to be using this site. They charge an initial small fee then hammer you with charges each month. If you are not diligent this can amount to a substantial sum AND THEY WILL NOT REFUND. i will avoid using them again.

30 janvier 2026
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

Thank you for taking the time to share your experience. We’re genuinely sorry to read that you feel disappointed and frustrated — we completely understand how upsetting unexpected charges can be.

We’d like to clarify that the initial fee gives access to a trial period, during which all features of the service can be tested before any ongoing subscription continues. The subscription details, pricing, and cancellation options are displayed before validation, but we recognise that this information may not have been clear enough during your journey, and we regret that.

Refund eligibility depends on the account status and usage, which is why we strongly encourage you to contact our support team directly. In many cases, a review of the situation allows us to find a fair solution.

Please reach out to us so we can look into your account and assist you personally:

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

We would truly appreciate the opportunity to clarify this matter and restore your confidence in our service. If resolved, we hope you’ll consider updating your review.

Kind regards,
The CheckMyCar.io Team

Noté 1 sur 5 étoiles

Scam scam scam!!

Scam scam scam!!! They will charge you one time payment of 5.95 then couple days later take 39.90, they are very sly dishonest and sneaky, they don’t know make it clear you will be paying a subscription after, they might act innocent after but trust me they know what they doing, they are scamming! After asking for a refund I was refused one. Don’t now use this dishonest service!!!! There’s plenty other websites who are genuine, avoid avoid avoid, scammers!

27 janvier 2026
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello,

We are very sorry to hear about your experience and understand your frustration.

Our service includes a trial period clearly indicated on the website, allowing users to test the car history check before any subscription is activated. The £39.90 monthly subscription only starts if the trial is not cancelled within the period. We regret if this was not perceived as clear and apologise for any confusion caused.

We take all concerns seriously and want to resolve this promptly. Please contact our support team so we can review your account, clarify the charges, and assist with any refund or adjustments that may be applicable.

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

We hope to address this situation to your satisfaction and restore your trust in our service.

Kind regards,
The CheckMyCar Team

Noté 1 sur 5 étoiles

This is a very misleading service

This is a very misleading service . It is not made clear that after a single payments £5.95 for a car history check that you must to unsubscribe or you will be automatically be paying £39.90 per month on a rolling basis .
Highly irregular and scam orientated website .
This is a total disgrace that this Company can be allowed to run a ‘service’ that is intentionally misleading and sets out to ‘trap ‘ people into a regular monthly payment of £39.90 .
I will seeking a full refund of the 10 payments that have been taken from my account under false pretences from the company and then seeking full redress via my credit card and bank
I will then be contacting Which magazine and Martin Lewis if I do not get a satisfactory resolution from this company

20 mars 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello Dr. Tumelty,

We are very sorry to hear about your experience and understand your frustration.

For clarity, our service includes a trial period clearly indicated on the website, allowing users to test the car history check before any subscription is activated. The £39.90 monthly subscription only begins if the trial is not cancelled within the period. We deeply regret if this was not perceived as clear.

We take all concerns seriously and want to resolve this matter promptly. Please contact our support team so we can review your account, verify the charges, and process any refund or adjustments that may be applicable.

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

We hope to restore your trust in our service and address this situation to your satisfaction.

Kind regards,
The CheckMyCar Team

Noté 1 sur 5 étoiles

SCAM SCAM SCAM

So again I tried contact them but seems to be nobody answering any more for emails after they replied previously on my review. scam scam scam

27 janvier 2026
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello Szabolcs,

We are truly sorry to hear about your continued frustration and completely understand your concern. This is not the experience we want our users to have.

We sincerely apologise if our previous responses did not fully resolve your issue or if there was a delay in communication. Every case is important to us, and we are committed to reviewing it individually.

👉 Please contact our customer support team directly so we can check your account, clarify the situation, and assist you with a suitable solution, including reviewing any refund request if applicable.

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

We truly hope to resolve this matter quickly and transparently. Once the issue is addressed, we would appreciate it if you could update your review to reflect the outcome.

Kind regards,
The CheckMyCar Team

Noté 1 sur 5 étoiles

Scammers

You pay a fee of £5.95 to receive a report which never arrives and then unknowingly are signed up to a monthly payment of £39.90. This is completely unclear on the website and there is no warning via another forms of communication. The first you will know is when a payment is taken from your account.

I have contacted to the company for a refund and to stop any further payments but hold little hope this will happen. To stop further payments I will have to cancel my card and order a new one.

For over 1700 people to have the same issue is not a problem with the consumer misunderstanding. It is a deliberate pricing strategy which is completely immoral and likely not legal.

They claim to be a UK based company, yet the payments are from Dublin which is not UK.. probably a further tax avoidance/scrutiny scam.

Even in their own description on this Trust pilot page they claim the payment should by £29.90 so they can't even get their story straight.

In short do not use them!

31 décembre 2025
Avis spontané
Logo de Checkmycar

Réponse de Checkmycar

Hello Jennifer,

Thank you for taking the time to share your experience. We are genuinely sorry to hear that you did not receive the report and that you were surprised by the subsequent charges. We understand how frustrating and stressful this must be, and we take concerns like yours very seriously.

Our service includes a trial period designed to allow customers to test the platform before any subscription begins. Subscription details are displayed during the checkout process and in the terms and conditions. However, we understand that this may not have been clear enough, and we apologise if it caused confusion or distress.

We would like to investigate your case immediately to understand what happened and ensure it is resolved fairly. Please contact us directly so we can review your account, confirm the charges, and arrange a refund where appropriate.

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

We sincerely apologise for the inconvenience and stress this has caused, and we hope to have the opportunity to resolve this for you as quickly as possible.

Kind regards,
The CheckMyCar Team

Noté 1 sur 5 étoiles

Check my car subscription scam

My bank contacted me yesterday to ask if I was awear of bank transactions for £39.90 to check my car, I was not unfortunately I've been consumed with my terminally ill husband who's now sadly passed away.
Unbeknown to me they have been taking the grand sum of £39.90 OUT of my account since 20th sept 2024 they have taken £644.35 out of my account, yes i should have checked my account but my minds been all over the place, I'm absolutely deversted to find this out, i had no idea that I had supposedly signed up for a subscription, I HAS NOT there was nothing obvious that there was a subscription of £39.90 a month after paying the £5.98, I did not agree to this, I have also tried to log in only to see there's nothing activated and my email address is not recognised.
Who in there right mind would want to subscribe to paying £39.90 a month FOR WHAT ???, I've been sent no emails,no news letters, no offers, iv had zero services to warrant a fee of £39.90 a month, therefore all I can see is this is pure extortion of vaunrable unsuspecting people, I know this is the case from reading review after review about the same devious practice happening to everyone who uses this site.
I HAVE CONTACTED THERE CUSTOMER SERVICE who has said they will pass my information onto there accounts.
I waiting on a full refund,or I will take serious further action. I am very upset, and very angry.
My husbands death was sudden, my finances are thin on the ground, what this company is doing is very wrong. THERE SUBSCRIPTION IS NOT MADE CLEAR.
And we all know why, from the amout of people that are getting caught out, this must be making this company millions of the back of vaunrable people.

23 janvier 2026
Avis spontané
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Réponse de Checkmycar

Hello Caroline,

We are truly sorry to hear about your loss and the distress this situation has caused. Please accept our sincere condolences. We understand how difficult it must be to deal with unexpected charges during such a painful time, and we take your concerns very seriously.

Our service includes a trial period designed to allow users to test the platform before any subscription begins. However, we understand that the subscription details may not have been clear enough, and we sincerely apologise if this caused any confusion.

We would like to investigate your case immediately and ensure it is resolved fairly. Please contact us directly so our team can review your account, verify the charges, and process a refund where appropriate.

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

We appreciate your patience and we are committed to resolving this matter as quickly as possible.

Kind regards,
The CheckMyCar Team

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