My experience is the same as other listed here. Advertise a one off promotional price of £5.95 for car checking report, then shortly after they charge for single report a further unauthorised £39.90... Voir plus
L'entreprise a répondu
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My experience is the same as other listed here. Advertise a one off promotional price of £5.95 for car checking report, then shortly after they charge for single report a further unauthorised £39.90... Voir plus
L'entreprise a répondu
It’s a scam. Reported to NatWest Fraud team. Fortunately I have legal cover & as it’s a credit card they are obliged to aid recovery under consumer credit act. Checked a car for £5 in April they have... Voir plus
L'entreprise a répondu
After paying for one and only HPI check they started to charge me 39.90 every month for six months without my knowledge or permission. This is the full scale scam. I am calling my bank ASAP. All those... Voir plus
L'entreprise a répondu
Another 1 star review, we had £39.90 taken from our account today without permission. I've tried calling them and filling in the online contact form to complain. I've logged in but no account details... Voir plus
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A répondu à 99 % de ses avis négatifs
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I was charged a monthly subscription fee of £39.90/£39.99 without my knowledge or consent. I only intended to purchase a single report, and I never signed up for any recurring payments. This is a complete scam and a theft of my money. I demand an immediate full refund. I have already reported this fraudulent activity to my bank. Avoid this website at all costs!

Réponse de Checkmycar
Same a lot of people here fell for the sneaky tactic of charging £39 for an unwanted subscription, impossible to cancel and written in a minuscule text just below the £5 pound charge. It's unbelievable that such scamming companies are allowed to operate.

Réponse de Checkmycar
Be careful, I fell for the £39 a month scan as did many others, I managed to cancel the subscription eventually. Now 14 months later they charge me again out of the blue with no warning, using the same card details as a recurring payment. Nothing for 14 months then this. Reported to the bank as fraud. I have had to cancel my card and order a new one to prevent them using the same number. Absolute thieves

Réponse de Checkmycar
It's a scam website. Not sure how they got our credit card details and keep charging a monthly subscription of 39.99£ till we blocked out credit card.

Réponse de Checkmycar
One more unsuspecting punter who experienced an unexpected monthly subscription charge of £39.90 following the attempted purchase of a single £5.95 report. Luckily, HSBC's Fraud team caught it for me.
I usually check everything on TrustPilot before purchasing and very rarely get caught out, but this site was similar enough in name and appearance to a reputable one that I have used previously that I thought I was using that. Lesson learned.
I believe that this organisation is in breach of various aspects of marketing legislation, consumer contracts regulations and the Data Protection Act 2018.

Réponse de Checkmycar
As everyone else mentions, this company is a scam and then steal money from your account. I paid £5.95 to check a used car registration number. Three months later I notice a direct debit for £39 going out of my account to HP Check My Car Ireland. Contacted my bank Barclays who canceled the DD's and are investigating through Fraud. Dodgy company and the owners should be put away for years.

Réponse de Checkmycar
They will steal money from your account

Réponse de Checkmycar
Just like the rest of the victims. They signed me up to a monthly subscription of £39.90 I wasn't aware of, until I seen 2 months of payments taken from my bank. No email notifications of subscription or payments taken. The subscription is purposely well hidden on their website to trick customers into there deceitful practices. If they were genuine, they would actually take action on customer reviews and actually amend their website to make it much much clearer, regarding monthly subscriptions. Of course that hasn't been done as this is how they are making their money by bad ethics and morals. Shameful.
Their email responses seems generic. Using "dear customer", not even using my name. Never heard back from them when I requested a refund. Do not use.

Réponse de Checkmycar
Paid a one off payment of 5.95 to check my car. A day later they tried to take 39.90 out of my bank, only for the bank informing me they had put a stop on the card I wouldn't have known. I phoned the company and asked why they had done this, she said it was an automatic subscription because I had made the 5.95 payment. She was all made up with herself when she said she had cancelled it (big wow as I didn't sign up for it in the first place) told her it was a big scam to which she said "no it isnt" and put the phone down. Stay AWAY from this company. Its theft in a legal way. If I could have given it 0 I would have done as the don't even deserve the 1. Be warned and read all the reviews

Réponse de Checkmycar
I’ve been scammed by this company they are sharks and don’t deserve to be running a company

Réponse de Checkmycar
This scum of a company charged my card for £39.90, I've never used this website ever, put in every single email address I own to see if there was some sort of subscription linked to this website, of course not a single email has been used with the company.
They tried to charge my card for the exact same amount on 24th Jan 2025 but under the company name CHECKMYCAR1. Obviously I've disputed with my card and will be refunded
But everyone needs to know this company is full of fraudsters that are sold stolen card details from a third party, police investigation pending on these lot.
EDIT
Ignore the automated robotic replies, no email address was used on their platform, or they’re malicious and clear account history which you will notice from several other negative reviews.
You scammed the wrong person!

Réponse de Checkmycar
Scammers
They subscribe you to a monthly payment without clearly informing you of this.

Réponse de Checkmycar
Please be careful with this website. It's a scam. Takes your details and takes money of your card. Wipes everything off. Luckily I had a good protection to alert me on time and stopped it.
Do not buy their £5 car checker, it's cheap for a reason

Réponse de Checkmycar
I am having the same problem as everyone that appears to be using this site. They charge an initial small fee then hammer you with charges each month. If you are not diligent this can amount to a substantial sum AND THEY WILL NOT REFUND. i will avoid using them again.

Réponse de Checkmycar
Scam scam scam!!! They will charge you one time payment of 5.95 then couple days later take 39.90, they are very sly dishonest and sneaky, they don’t know make it clear you will be paying a subscription after, they might act innocent after but trust me they know what they doing, they are scamming! After asking for a refund I was refused one. Don’t now use this dishonest service!!!! There’s plenty other websites who are genuine, avoid avoid avoid, scammers!

Réponse de Checkmycar
This is a very misleading service . It is not made clear that after a single payments £5.95 for a car history check that you must to unsubscribe or you will be automatically be paying £39.90 per month on a rolling basis .
Highly irregular and scam orientated website .
This is a total disgrace that this Company can be allowed to run a ‘service’ that is intentionally misleading and sets out to ‘trap ‘ people into a regular monthly payment of £39.90 .
I will seeking a full refund of the 10 payments that have been taken from my account under false pretences from the company and then seeking full redress via my credit card and bank
I will then be contacting Which magazine and Martin Lewis if I do not get a satisfactory resolution from this company

Réponse de Checkmycar
So again I tried contact them but seems to be nobody answering any more for emails after they replied previously on my review. scam scam scam

Réponse de Checkmycar
You pay a fee of £5.95 to receive a report which never arrives and then unknowingly are signed up to a monthly payment of £39.90. This is completely unclear on the website and there is no warning via another forms of communication. The first you will know is when a payment is taken from your account.
I have contacted to the company for a refund and to stop any further payments but hold little hope this will happen. To stop further payments I will have to cancel my card and order a new one.
For over 1700 people to have the same issue is not a problem with the consumer misunderstanding. It is a deliberate pricing strategy which is completely immoral and likely not legal.
They claim to be a UK based company, yet the payments are from Dublin which is not UK.. probably a further tax avoidance/scrutiny scam.
Even in their own description on this Trust pilot page they claim the payment should by £29.90 so they can't even get their story straight.
In short do not use them!

Réponse de Checkmycar
My bank contacted me yesterday to ask if I was awear of bank transactions for £39.90 to check my car, I was not unfortunately I've been consumed with my terminally ill husband who's now sadly passed away.
Unbeknown to me they have been taking the grand sum of £39.90 OUT of my account since 20th sept 2024 they have taken £644.35 out of my account, yes i should have checked my account but my minds been all over the place, I'm absolutely deversted to find this out, i had no idea that I had supposedly signed up for a subscription, I HAS NOT there was nothing obvious that there was a subscription of £39.90 a month after paying the £5.98, I did not agree to this, I have also tried to log in only to see there's nothing activated and my email address is not recognised.
Who in there right mind would want to subscribe to paying £39.90 a month FOR WHAT ???, I've been sent no emails,no news letters, no offers, iv had zero services to warrant a fee of £39.90 a month, therefore all I can see is this is pure extortion of vaunrable unsuspecting people, I know this is the case from reading review after review about the same devious practice happening to everyone who uses this site.
I HAVE CONTACTED THERE CUSTOMER SERVICE who has said they will pass my information onto there accounts.
I waiting on a full refund,or I will take serious further action. I am very upset, and very angry.
My husbands death was sudden, my finances are thin on the ground, what this company is doing is very wrong. THERE SUBSCRIPTION IS NOT MADE CLEAR.
And we all know why, from the amout of people that are getting caught out, this must be making this company millions of the back of vaunrable people.

Réponse de Checkmycar
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