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Chelsea Supplies Avis 

3 531
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

To be honest I hadn’t heard of Chelsea Supplies before but the range of sizes of radiators and the prices were far better than anywhere else. Price point was actually fab. Ordering was very straigh... Voir plus

Noté 3 sur 5 étoiles

This latest order was for one value, as i meant to order 2 off instead of 1 on my initial order, Being charged the same delivery cost seems excessive, while thought this could be posted out for less t... Voir plus

Noté 5 sur 5 étoiles

After ordering on line There where a few questions I needed to ask The sales staff where extremely helpful My order arrived before the date I was given Although I did have a choice to continue... Voir plus

Noté 5 sur 5 étoiles

From the moment I rdered on line, quick and easy during the whole process , in fact the 5 radiators ordered were delivered early than I was expecting, but still all good. Well packaged and protected... Voir plus


À propos de l'entreprise

  1. Magasin de radiateurs
  2. aussi dans
  3. Fourisseur de construction de jardin
  4. Magasin d'articles pour l'aménagement paysager
  5. Magasin de matériel pour clôtures
  6. Magasin de rénovation

Écrit par l'entreprise

Chelsea Supplies offers a wide range of Designer Radiators, Composite Fencing, Composite Decking and associated accessories. All our products come with a 20 Year Guarantee. We Guarantee to beat any like for-like item’s price. Delivering high-quality products at Unbeatable Prices. With fast UK delivery and trusted customer service, we make it easy to find the perfect solution for your home.


Coordonnées de contact

Promotion box for Chelsea Supplies

October Sale: Save Up To 50%

Designer radiators, fencing & decking. Shop our biggest summer sale.

4,7

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(3 531)

1 241 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great no probs at all

4 septembre 2026
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Réponse de Chelsea Supplies

Hi Janty,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Noté 3 sur 5 étoiles

Price was good

Price was good, delivery stated within 4 working days but actually arrived in 2 working days, so that was good, but when driver was checking things noticed that wrong valves had been sent. He ammended paperwork, took pictures and told me he'd sent them to the office and logged it on the system, this was at 9.00am. at around 2.00pm I had heard nothing so pinged an e mail across, got a response quite quick to say they would speak to dispatch and get back to me. Nothing so at around 5.00 pm sent another, which now said "untill the driver got back they had no idea what had been delivered and if there was an error! I replied and said he'd logged it on system and sent detail. This was apparently not enough said they would update me shortly.
Eventually after a number of emails back and fourth, they finally provided tracking info which showed that the replacement valves had actually been sent Monday PM.
I just don't understand why it was so difficult to tell me that on Monday when I first asked?

18 septembre 2026
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Réponse de Chelsea Supplies

Hi,

Thank you for taking the time to leave a review. We appreciate your feedback, as it helps us learn and continue to improve as a company.

If an issue occurs during delivery, our driver records the details on their delivery report, which is then submitted to our Head Office at the end of the day. Once received, our team reviews the report and takes the necessary action to resolve the matter as quickly as possible.

Having reviewed the details of your order, we can confirm that the outstanding items were dispatched using a 24-hour delivery service once the driver’s report had been received.

This process was also explained to you on the day of delivery when you contacted our team.

We apologise for any inconvenience caused and appreciate your feedback.

Kind regards,
Chelsea Supplies

Noté 5 sur 5 étoiles

Quick delivery kept in touch with you…

Quick delivery kept in touch with you great

18 septembre 2026
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Réponse de Chelsea Supplies

Hi Mary,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Noté 5 sur 5 étoiles

Fantastic service from price

Fantastic service from price, to delivery to radiators & valves, i looked everywhere for certain sizes & colours Chelsea supplies are brilliant, thank you so much

24 septembre 2026
Avis spontané
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Réponse de Chelsea Supplies

Hi Mario,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Noté 5 sur 5 étoiles

Excellent products

Excellent products, fast delivery.

24 septembre 2026
Avis spontané
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Réponse de Chelsea Supplies

Hi Andrew,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Noté 5 sur 5 étoiles

Excellent experience from start to…

Excellent experience from start to finish,easy to navigate on line we brought 3 radiators, the price was very good, every thing needed was explained, to complete our purchase. Very good communication from order to delivery, the delivery driver called 45 minutes before delivery, he was very helpful & polite, and assisted us with the unloading the radiators as very heavy. I would not hesitate to recommend Chelsea supplies to any one, and will definitely use this company again.

10 septembre 2026
Avis spontané
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Réponse de Chelsea Supplies

Hi,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Noté 5 sur 5 étoiles

Excellent Service from Chelsea!

Easy to work with, good delivery time. Delivery guy was very helpful and courteous.

17 septembre 2026
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Réponse de Chelsea Supplies

Hi Lain,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Noté 5 sur 5 étoiles

Excellent product & good delivery service

Excellent product, good price and good delivery information.

22 septembre 2026
Avis spontané
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Réponse de Chelsea Supplies

Hi Phil,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Noté 1 sur 5 étoiles

I stoll have no radiators now and its…

I stoll have no radiators now and its been over two weeks

15 septembre 2026
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Réponse de Chelsea Supplies

Hi Pamela,

Thank you for taking the time to leave a review. We really appreciate your feedback, as it helps us continue to improve and grow as a company.

Having reviewed your order, we can see that the delivery was originally arranged within our standard 1–4 working day delivery timeframe. Unfortunately, the scheduled delivery was missed, meaning the order had to be returned to our system to be rearranged.

Once a delivery has been missed, it can take an additional 1–4 working days for a new delivery date to be arranged.

Customers are provided with 24 hours’ notice of their confirmed delivery date and time slot. Where a delivery is missed, this can understandably result in a longer overall delivery timeframe.

We apologise for any inconvenience this may have caused and appreciate your understanding.

Thank you
Chelsea supplies

Noté 5 sur 5 étoiles

Would happily use again

We bought 2 radiators and valve sets, they were competitively priced, delivered quickly with good communication.

16 septembre 2026
Avis spontané
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Réponse de Chelsea Supplies

Hi Samantha,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Noté 5 sur 5 étoiles

Super swift response and dispatch of my…

Super swift response and dispatch of my order. Delivery was fast and the driver very helpful.

14 septembre 2026
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Réponse de Chelsea Supplies

Hi Anthony,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Noté 5 sur 5 étoiles

Good price and swift delivery with no…

Good price and swift delivery with no damage r

16 septembre 2026
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Réponse de Chelsea Supplies

Hi Robert,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Noté 5 sur 5 étoiles

Easy fantastic service .

Easy to order great service delivery was prompt and driver helped bring the radiator into the house, excellent value for money I would recommend this company 🤩

23 septembre 2026
Avis spontané
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Réponse de Chelsea Supplies

Hi,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Noté 5 sur 5 étoiles

Great quality and excellent value

The radiator is excellent quality and even came with wall-mounting brackets included. Delivery was quick, and the price was very competitive. Very happy with the purchase!

My only suggestion would be to simplify the delivery paperwork. I understand the need to protect yourselves against false claims of non-delivery, but please don’t make your courier play lawyer by asking customers to sign a delivery contract! 🙂

16 septembre 2026
Avis spontané
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Réponse de Chelsea Supplies

Hi Alex,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Noté 5 sur 5 étoiles

Received radiator

Received radiator. Fast delivery great quality will be ordering more from here!!

18 septembre 2026
Avis spontané
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Réponse de Chelsea Supplies

Hi Ella,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Noté 5 sur 5 étoiles

Great value

1 septembre 2026
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Réponse de Chelsea Supplies

Hi,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Noté 5 sur 5 étoiles

All good as usual

All good as usual, have used this company a number of times and will do going forward.

1 septembre 2026
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Réponse de Chelsea Supplies

Hi Nigel,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Noté 5 sur 5 étoiles

Vertical radiator

I am pleased to have ordered my vertical radiator from Chelsea Supplies,excellent product at a good price . It arrived on time and the delivery guy was very helpfull.

1 septembre 2026
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Réponse de Chelsea Supplies

Hi Phillip,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Noté 5 sur 5 étoiles

Delivered promptly

Delivered promptly. Radiator is stylish & like old great

1 septembre 2026
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Réponse de Chelsea Supplies

Hi Sharon,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Noté 5 sur 5 étoiles
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Réponse de Chelsea Supplies

Hi,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

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