Beautiful garden furniture set at a great price. It wasn’t too difficult to put together. I especially liked getting a call to thank me for my order, nice touch! The only downside was the order being... Voir plus
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Debbie….an absolute credit to the company, her customer service has been outstanding. I bought outdoor furniture 18 months ago and we misplaced some parts, she was straight on to the supplier to ge... Voir plus
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Ordering was easy enough and was advised that we may have a delay for delivery as the outsourced delivery team were very busy. However, we were notified within days of our incoming delivery. Turned up... Voir plus
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The lady that served us was very informed about all the products, very helpful and really nice and welcoming. We knew exactly what we wanted and she understood that. We now have our perfect set... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Chimes Home & Garden is a UK-based, family-run retailer specialising in luxury garden furniture and premium outdoor living products. Founded in 2019, we offer a carefully selected range of luxury outdoor furniture, garden dining sets, corner sofas, parasols, pergolas, outdoor heating, BBQs and hot tubs, helping customers create stylish and comfortable outdoor spaces. We are passionate about providing high-quality garden furniture and outdoor products alongside knowledgeable, personal customer service. Whether you are looking for a luxury garden furniture set, a modern pergola, a cantilever parasol or a complete outdoor living solution, our experienced team is here to offer honest advice and help you find the right product for your home and garden. We deliver to customers across the UK and offer a range of delivery options, including our white-glove delivery service where available. From choosing your product through to delivery and aftercare, we aim to make buying luxury outdoor furniture as straightforward and enjoyable as possible. At Chimes Home & Garden, our focus is simple: quality products, expert advice and exceptional customer service.
Coordonnées de contact
Unit 1-2 Sharp House Arterial Rd, SS15 6DR, Laindon, Royaume-Uni
- 01268 219969
- sales@chimeshomeandgarden.co.uk
- chimeshomeandgarden.co.uk
4,8
Excellent
725 avis
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A répondu à 100 % de ses avis négatifs
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Very nice aluminium storage box
Very nice aluminium storage box. Not the cheapest but very well made and worth the money. Good service and delivered as arranged.
26 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Graham,
Thank you for your lovely review. We're delighted to hear you're pleased with the quality of your aluminium storage box and that you found it well worth the investment. It's also great to know our service and delivery met your expectations.
We really appreciate your feedback and hope we've earned that extra star next time! Enjoy your new storage box, and we look forward to serving you again in the future.
Kind regards,
Chimes
Best delivery I’ve ever had
A courier service delivered our garden sofa and I’ve never known delivery men go more above and beyond than them! The sofa would not fit through my corridor to access the garden. So they got permission to have me open the box. It then still didn’t fit and was blocking access to the building. They were amazing at manoeuvring the furniture and finally getting it through the door- in 30 degree heat! Just so grateful to them!
10 juillet 2026
Avis spontané
Réponse de Chimes Home & Garden Ltd
Dear Holly,
Thank you so much for taking the time to leave such a wonderful review. We're delighted to hear that our delivery team went above and beyond to ensure your garden sofa reached its destination despite the unexpected challenge.
We know situations like this can be stressful, and we're so pleased the team were able to work with you to find a solution while maintaining such a positive attitude especially in the 30-degree heat. We'll be sure to pass your kind words and appreciation on to the delivery team, as they'll be thrilled to know their hard work made such a difference.
Thank you again for your patience and support. We hope you enjoy your new garden sofa for many years to come.
Kind regards,
Chimes
Absolutely love this company
Absolutely love this company! I have brought a number of items now from Chimes Home and Gardens and customers service has always been amazing, nothing is ever too much or too little for the team to help you with.
Ordering your items is very easy aswell and always with the peace of mind with the telephone call to acknowledge and check your order.
Delivery service had always been fantastic and very helpful with my orders.
I will never shop anywhere else for my garden furniture.
2 juillet 2026
Réponse de Chimes Home & Garden Ltd
Dear Sarah,
Thank you so much for your incredible review and for your continued support of Chimes Home & Garden. It means the world to us to know you've chosen us time and time again.
We're delighted to hear that you've consistently had such a positive experience with our customer service, ordering process, and delivery team. We believe those personal touches, like confirming orders by phone, make all the difference, so it's wonderful to know they're appreciated.
Your loyalty and kind words truly mean a lot to the whole team. We look forward to helping you with your garden furniture for many years to come. Thank you again for your recommendation.
Kind regards,
Chimes
Fantastic delivery by Paul and Reece…
Fantastic delivery by Paul and Reece who both went above and beyond to safely get all our furniture into the garden.
Ordering with Chimes was very easy and they were very helpful without being pushy at all. Highly recommend.
8 juillet 2026
Avis spontané
Réponse de Chimes Home & Garden Ltd
Dear Claudia,
Thank you so much for your wonderful review and recommendation. We're delighted to hear that ordering with Chimes was straightforward and that our team was helpful without any pressure.
We'll be sure to pass your kind words on to Paul and Reece, they'll be thrilled to know their hard work and care in safely delivering your furniture to the garden made such a positive impression.
We really appreciate your support and hope you enjoy your new furniture for many years to come.
Kind regards,
Chimes
Really happy with our outside…
Really happy with our outside furniture. Hopefully we will get some nice weather now to enjoy it .
Brilliant service from ordering to updating us to delivery .
Definitely recommend this company .
22 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Shirley,
Thank you so much for your kind review.
We're delighted to hear that you're so happy with your new outdoor furniture. It's fantastic to know that you were pleased with the service you received from ordering right through to delivery and that our team kept you informed along the way.
We hope the sunshine makes an appearance soon so you can enjoy your new furniture to the fullest! Thank you for your recommendation and for choosing Chimes.
Kind regards,
Chimes
Great rivaro pergola really please
Great rivaro pergola really please
Had a slight issue with the lights kaine from customer service had great knowledge and sorted my issue within minutes great service great company will do business again
Regards
Lance
3 juillet 2026
Avis spontané
Réponse de Chimes Home & Garden Ltd
Dear Lance,
Thank you for taking the time to leave us such a fantastic review.
We're delighted to hear that you're really pleased with your Rivaro pergola. While we're sorry you experienced a slight issue with the lights, it's great to know that Kaine was able to use his product knowledge to resolve it for you quickly.
We'll be sure to pass your kind comments on to Kaine. Thank you for your support, and we look forward to doing business with you again in the future.
Best regards,
Chimes
I could not recommend chimes more!
I could not recommend chimes more!! Harry & Paul came and set up my garden furniture this afternoon and they were the kindest, most professional team. They set up the equipment so quickly and went above and beyond (even in this heat) thank you lads and thank you chimes my Essex garden feels like a Greek holiday home and I’m in love haha
6 juillet 2026
Avis spontané
Réponse de Chimes Home & Garden Ltd
Dear Devante,
Thank you so much for your amazing review.
We're absolutely delighted to hear how happy you are with your new garden furniture. It's fantastic to know that Harry and Paul provided such a professional, friendly service and went above and beyond to get everything set up for you, especially in the heat. We'll be sure to pass your kind words on to them, they'll really appreciate it.
We love hearing that your Essex garden now feels like a Greek holiday home! Thank you for choosing Chimes, and we hope you enjoy making lots of wonderful memories in your new outdoor space.
Kind regards,
Chimes
Great quality furniture Storage box had…
Great quality furniture Storage box had a scratch on it but they sorted it for me - I’m happy
24 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Marc,
Thank you for taking the time to leave us a review.
We're delighted to hear you're happy with the quality of your furniture. We're sorry that the storage box arrived with a scratch, but we're pleased we were able to resolve the issue for you quickly.
We really appreciate your understanding and your kind feedback. We hope you enjoy your new furniture for many years to come.
Kind regards,
Chimes
Replacement garden seat cushions
I was looking for replacement seat cushions of a certain brand, not hoping to get them. However, the lady in Chimes looked at one I had taken with me and said she believed she might have some in their store. Luckily, she did.
She was very helpful and it was not a problem.
27 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Lois,
Thank you for taking the time to leave us such a lovely review.
We're so pleased to hear that our team at Chimes was able to help you find the replacement seat cushions you were looking for. It's great to know that the team member went the extra mile to check our stock and that you were able to find exactly what you needed.
We'll be sure to pass your kind comments on to the team. Thank you again for your feedback, and we hope to welcome you back in the future.
Kind regards,
Chimes
Reasonable priced good quality rattan…
Reasonable priced good quality rattan furniture. Love the design and cushions and covers nice material. Good customer service by phone or email. Delivery good. We ordered the corner firepit set with armchair.
25 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Elaine,
Thank you so much for your fantastic review.
We're delighted to hear that you're pleased with your corner fire pit set and armchair. It's wonderful to know that you found the furniture to be good quality and reasonably priced, and that you love the design, cushions, and covers.
We're also pleased that you had a positive experience with our customer service team and that your delivery went smoothly.
Thank you for choosing us, and we hope you enjoy your new garden furniture for many years to come.
Kind regards,
Chimes
Rivaro Solar LED Pergola
The Rivaro Solar LED Pergola I purchased is a quality product supplied at a great price with the sale offers. Delivery was quick and efficient, all round good service.
25 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Robert,
Thank you for taking the time to leave us such a wonderful review.
We're delighted to hear that you're pleased with the quality of your Rivaro Solar LED Pergola and that you were able to take advantage of our sale offers. It's also great to know that your delivery was quick and that you were happy with the service you received.
We really appreciate your kind feedback and hope you enjoy your pergola for many years to come.
Kind regards,
Chimes
Ok communication good have been better
18 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Paul,
Thank you for taking the time to leave your feedback.
We're sorry to hear that you felt our communication could have been better. We always aim to keep our customers fully informed throughout the process, and your comments will be shared with the team so we can improve going forward.
We do appreciate your custom and hope you enjoy your new furniture.
Kind regards,
Chimes
pleased with the quality of the garden…
pleased with the quality of the garden furniture.
22 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Sarah,
Thank you for taking the time to leave us a review. We're so pleased to hear that you're happy with the quality of your garden furniture. We hope you enjoy it for many years to come, and we look forward to welcoming you back to Chimes in the future.
Kind regards,
Chimes
New Furniture
I've purchased numerous items at Chimes over the last few years.
My recent order of furniture and Pergola didn't disappoint.
The staff are friendly and knowledgeable with good quality products.
I would recommend Chimes to anyone looking at garden/outdoor items.
15 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Mr Hayes,
Thank you so much for your continued support over the years. We're delighted to hear that you're pleased with your recent furniture and pergola purchase, and that our team provided the friendly and knowledgeable service we strive for. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We hope you enjoy your new outdoor space for many years to come.
Kind regards,
Chimes
I bought Rivaro Deluxe It's really …
I bought Rivaro Deluxe It's really very good quality and design the price it's perfect, I assembly by myself. It was very easy.
Thnks Chimes
12 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Shadi,
Thank you so much for your fantastic review.
We're delighted to hear that you're pleased with your Rivaro Deluxe Pergola and that you found the quality, design, and value for money exceeded your expectations. It's also great to know that you found the assembly straightforward.
We really appreciate you taking the time to share your experience and hope you enjoy your new pergola for many years to come.
Kind regards,
Chimes
Shocking build instructions
Shocking build instructions. Fire pit table even had completely different unit instructions. Stick on ‘CHIMES’ signs already fallen off in box.
19 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Julie,
Thank you for your feedback. We're sorry to hear you experienced these issues with the instructions and the decorative badges, the badges should easily fix back on.
Having looked into your order, I can see that these concerns were not reported to our Customer Service team. They are here to help with exactly these kinds of issues and would have been happy to provide the correct assembly instructions and arrange replacement badges if required.
If you're still experiencing any problems, please get in touch with our Customer Service team and we'll be more than happy to help resolve them as quickly as possible.
Kind regards,
Chimes
Lovely staff
Lovely staff, huge showroom and beautiful decor, garden and lounge furniture
Would highly recommend
18 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Jacquie,
Thanks so much for your wonderful review. We're delighted to hear you enjoyed our showroom and our selection of décor, garden, and lounge furniture. It's especially lovely to know our team made such a positive impression. We really appreciate your recommendation and look forward to welcoming you back again soon.
Kind regards,
Chimes
Delived on time and men helped me get…
Delived on time and men helped me get it through to where is was going and unpacked free or charge taking rubbish with them.
16 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Susan,
Thank you for your wonderful review. We're delighted to hear that your order was delivered on time and that our delivery team were able to unpack it, and remove all of the packaging for you.
We always strive to provide the best possible service, so it's great to know the team made a positive impression. Thank you for choosing us, and we hope you enjoy your purchase for many years to come.
Kind regards,
Chimes
Very good quality furniture and…
Very good quality furniture and delivered exactly when we wanted it. Excellent people to deal with.
8 mai 2026
Réponse de Chimes Home & Garden Ltd
Dear Brian,
Thank you for your wonderful review. We're delighted to hear that you're pleased with the quality of your furniture and that delivery was completed exactly when you wanted it. It was a pleasure working with you, and we truly appreciate your kind words about our team. We hope you enjoy your furniture for many years to come and look forward to helping you again in the future.
Kind regards,
Chimes
I bought a pergola from here
I bought a pergola from here, and it was excellent quality. The delivery was quick, and the experience was flawless.
20 juin 2026
Avis spontané
Réponse de Chimes Home & Garden Ltd
Dear Sir/Madam,
Thank you for your wonderful review. We're delighted to hear that you're pleased with the quality of your pergola and that your delivery experience was quick and seamless.
Providing high-quality products and excellent service is what we strive for, so it's fantastic to know everything went smoothly. We hope you enjoy your pergola for many years to come.
Thank you for choosing us.
Kind regards
Chimes
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