Beautiful garden furniture set at a great price. It wasn’t too difficult to put together. I especially liked getting a call to thank me for my order, nice touch! The only downside was the order being... Voir plus
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Debbie….an absolute credit to the company, her customer service has been outstanding. I bought outdoor furniture 18 months ago and we misplaced some parts, she was straight on to the supplier to ge... Voir plus
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Ordering was easy enough and was advised that we may have a delay for delivery as the outsourced delivery team were very busy. However, we were notified within days of our incoming delivery. Turned up... Voir plus
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The lady that served us was very informed about all the products, very helpful and really nice and welcoming. We knew exactly what we wanted and she understood that. We now have our perfect set... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Chimes Home & Garden is a UK-based, family-run retailer specialising in luxury garden furniture and premium outdoor living products. Founded in 2019, we offer a carefully selected range of luxury outdoor furniture, garden dining sets, corner sofas, parasols, pergolas, outdoor heating, BBQs and hot tubs, helping customers create stylish and comfortable outdoor spaces. We are passionate about providing high-quality garden furniture and outdoor products alongside knowledgeable, personal customer service. Whether you are looking for a luxury garden furniture set, a modern pergola, a cantilever parasol or a complete outdoor living solution, our experienced team is here to offer honest advice and help you find the right product for your home and garden. We deliver to customers across the UK and offer a range of delivery options, including our white-glove delivery service where available. From choosing your product through to delivery and aftercare, we aim to make buying luxury outdoor furniture as straightforward and enjoyable as possible. At Chimes Home & Garden, our focus is simple: quality products, expert advice and exceptional customer service.
Coordonnées de contact
Unit 1-2 Sharp House Arterial Rd, SS15 6DR, Laindon, Royaume-Uni
- 01268 219969
- sales@chimeshomeandgarden.co.uk
- chimeshomeandgarden.co.uk
4,8
Excellent
722 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Good follow up customer service.
22 septembre 2026
Réponse de Chimes Home & Garden Ltd
Dear Thomas,
Thank you for your review. We’re really pleased to hear you were happy with our customer service and follow-up. We really appreciate your feedback and hope you enjoy your purchase.
Kind regards,
Chimes
Very helpful and quick with delivery
Very helpful and quick with delivery. Would definitely recommend
22 septembre 2026
Réponse de Chimes Home & Garden Ltd
Dear Keith,
Thank you so much for your kind review. We’re delighted to hear that you found us helpful and were pleased with the quick delivery. We really appreciate your recommendation and hope you enjoy your purchase.
Kind regards,
Nic
My go to place for garden furniture
Great customer service from the start.
Good communication
Smooth delivery
Very please with my purchase
22 septembre 2026
Réponse de Chimes Home & Garden Ltd
Dear Mr and Mrs Devonshire,
Thank you so much for your lovely review. We’re delighted to hear that you were pleased with our customer service, communication and delivery. Most importantly, we’re so glad you’re happy with your purchase. We really appreciate your support.
Kind regards,
Chimes
Great customer service and product
20 septembre 2026
Réponse de Chimes Home & Garden Ltd
Hi Nigel,
Thank you so much for your kind review. We’re delighted to hear you were happy with both the product and our customer service. We really appreciate your support and hope to welcome you back again soon.
Kind regards,
Chimes
Great customer service
Great customer service, my original order got lost and a different replacement table was shipped out quickly. Lovely garden table.
10 septembre 2026
Réponse de Chimes Home & Garden Ltd
Dear Sarah,
Thank you so much for your lovely review. We’re really pleased we were able to resolve the issue with your original order quickly and get a replacement table sent out to you. It’s fantastic to hear that you’re happy with your new garden furniture, and we really appreciate your kind words about our customer service.
We hope you enjoy your furniture for many years to come.
Kind regards,
Chimes
One of the best company’s I’ve ever…
One of the best company’s I’ve ever dealt with, purchased a pergola and patio set and recliners, so helpful before and after sale, quality of furniture is amazing, have recommended to family and friends.
14 septembre 2026
Réponse de Chimes Home & Garden Ltd
Dear Emma,
Thank you so much for your wonderful review. We’re absolutely delighted to hear how happy you are with your pergola, patio set and recliners.
It’s fantastic to know that you found our team helpful both before and after your purchase, and that you’re pleased with the quality of the furniture. Your recommendation to family and friends means a great deal to us.
Thank you again for choosing us, we hope you enjoy your outdoor space for many years to come.
Kind regards,
Chimes
Excellent from start to finish
Excellent from start to finish, great product, we are wry happy !
14 septembre 2026
Réponse de Chimes Home & Garden Ltd
Dear Terence,
Thank you so much for your fantastic review. We’re delighted to hear that you’re very happy with your new product and that you had such a positive experience from start to finish.
We really appreciate you taking the time to share your feedback, and we hope you enjoy your purchase for many years to come.
Kind regards,
Chimes
Delivery on time .Polite and…
Delivery on time .Polite and professional driver and mate.Carefully manoevered the furniture into garden and respected my property.
10 septembre 2026
Réponse de Chimes Home & Garden Ltd
Dear Karen,
Thank you so much for your lovely review. We’re delighted to hear that your delivery was on time and that our driver and mate provided a polite, professional service. It’s great to know they took care when manoeuvring your furniture and respected your property. We really appreciate your feedback and hope to see you again in the future.
Kind regards,
Chimes
Beautiful garden furniture set at a…
Beautiful garden furniture set at a great price. It wasn’t too difficult to put together. I especially liked getting a call to thank me for my order, nice touch! The only downside was the order being delivered onto my drive and I’m a single female so it was quite hard to get it all round the back by myself but I understand sometimes delivery people can’t carry items around the side of the house and have delivery rules. I would 100% purchase from chimes again
7 septembre 2026
Réponse de Chimes Home & Garden Ltd
Dear Jenna,
Thank you so much for your lovely review. We’re delighted to hear that you’re pleased with your new garden furniture set, found it reasonably straightforward to assemble, and enjoyed the personal call from our team, it’s always lovely to be able to thank our customers personally for their orders.
We’re sorry to hear that getting the furniture from the driveway to the back of the house was a bit of a challenge. It’s a shame you’re located so far away, as we would have loved to have arranged delivery with our own Chimes delivery team, who are able to provide a more personal service. Unfortunately, on this occasion, your order had to be sent via a courier service, which does mean they are limited to their standard delivery arrangements.
Thank you again for your kind words and for choosing Chimes. We’d be absolutely delighted to welcome you back in the future.
Kind regards,
Chimes
Very happy with my garden furniture
Very happy with my garden furniture. Very quick delivery.
7 septembre 2026
Réponse de Chimes Home & Garden Ltd
Dear Maureen,
Thank you so much for your lovely review. We’re delighted you’re happy with your garden furniture and that you were pleased with the quick delivery. We really appreciate your support and hope you enjoy your furniture.
Kind regards,
Chimes
Réponse de Chimes Home & Garden Ltd
Dear Liz,
Thank you so much for your lovely review. We’re delighted to hear that you found our staff so helpful and friendly. We really appreciate your kind words and support.
Kind regards,
Chimes
Great product andvservice
26 août 2026
Réponse de Chimes Home & Garden Ltd
Dear Annette,
Thank you so much for your lovely review. We’re delighted you’re happy with your product and the service you received. We really appreciate your support.
Kind regards,
Chimes
Pleasant staff
Pleasant staff, gave time for browsing before approaching and offering advice.
21 août 2026
Réponse de Chimes Home & Garden Ltd
Dear Matthew,
Thank you so much for your lovely feedback. We’re delighted you found our staff pleasant and helpful. We always want our customers to feel relaxed while browsing, and we’re so pleased you had such a positive experience. We really appreciate your support.
Kind regards,
Chimes
Love my new bedroom stool
Love my new bedroom stool - very unique. Service was great too.
24 août 2026
Réponse de Chimes Home & Garden Ltd
Dear Debra,
Thank you so much for your lovely review. We’re delighted you love your new bedroom stool and that you found it unique. It was a pleasure to provide such great service, and we really appreciate your support.
Kind regards,
Chimes
Very good communication
Very good communication, excellent delivery! Beautiful product xx
21 août 2026
Réponse de Chimes Home & Garden Ltd
Dear Angie,
Thank you so much for your lovely review. It was a pleasure to communicate with you, and I’m so happy you’re pleased with your beautiful product. Thank you again for your support.
Kind regards,
Chimes
Debbie….an absolute credit to the…
Debbie….an absolute credit to the company, her customer service has been outstanding.
I bought outdoor furniture 18 months ago and we misplaced some parts, she was straight on to the supplier to get replacements. They were delivered quicker than expected.
Iv just purchased another outdoor furniture set and her communication letting me know about delivery and extra parts Iv ordered has been spot on.
Debbie thank you so much.
4 septembre 2026
Avis spontané
Réponse de Chimes Home & Garden Ltd
Dear Sarah,
Thank you so much for your lovely review. It really means a lot to hear such kind words, and I’m so pleased Debbie could help with the replacement parts and keep you updated with your recent order. We shall pass on your kind comments to Debbie.
It’s always a pleasure helping our customers, and I’m delighted you chose us again for your new outdoor furniture set. I hope you enjoy it for many years to come.
Thank you again for your continued support and for taking the time to leave such a wonderful review.
Kind regards,
Chimes
Timely delivery
Products arrived on time at the delivery location. Unfortunately they use Shopify's app to handle orders and finance, but apart from that it was great.
27 août 2026
Réponse de Chimes Home & Garden Ltd
Dear Jonathan,
Thank you for your feedback. We’re delighted your products arrived on time and that you had a great overall experience. Thank you for shopping with us.
Kind regards,
Chimes
Excellent service delivered within 5…
Excellent service delivered within 5 days highly recommend
17 août 2026
Réponse de Chimes Home & Garden Ltd
Dear Janice,
Thank you for your excellent review. We're delighted to hear that you were pleased with our service and that your order was delivered within 5 days. We truly appreciate your recommendation and look forward to serving you again in the future.
Kind regards,
Chimes
Product is great but more importantly…
Product is great but more importantly Very impressed with the personal service, helpful, polite and courteous - so many retailers could learn from this company!
24 août 2026
Réponse de Chimes Home & Garden Ltd
Dear Brian,
Thank you so much for your wonderful review. We're delighted to hear that you're pleased with our products, and especially that our personal service made such a positive impression. Providing helpful, polite, and courteous service is very important to us, so your kind words truly mean a lot to the whole team. We really appreciate your support and look forward to welcoming you back again soon,
Kind regards,
Chimes
Réponse de Chimes Home & Garden Ltd
Dear Leyla,
Thank you so much for your wonderful review. We're delighted to hear you enjoyed our products and received great service. We truly appreciate your support and look forward to welcoming you back again soon.
Kind regards,
Chimes
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