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Lisez les avis des autres

Noté 3 sur 5 étoiles

We are small sweet shop in Buckinghamshire and in business contact since 2016.we have long satisfying period but in last 2 years I feel stock variety didn't increase and we still using stock catalogue... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just want to say a big thank you for a fantastic service, its been brilliant from start to finish, i was having trouble initially ordering, but was helped on the phone by brilliant staff, who guid... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Delivery was amazingly quick - ordered in the afternoon, delivery arrived next morning! I had requested an email alert for an item that was out of stock, and that came through as soon as it had come b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I think this is a very good service. They almost always have just what I want and delivery is pretty quick.

À propos de l'entreprise

  1. Grossiste en confiserie

Écrit par l'entreprise

We are proud to say that we are a market leader/distributor in the UK for choice of Sugar Free, Reduced Sugar, Vegan and Free From products, with our comprehensive selection. This range of products is targeted at: - people with food allergies and intolerances - those who wish to avoid certain ingredients - people who want to lose weight - people making lifestyle choices with respect to food - those who wish to avoid certain ingredients - people who want to lose weight As there are several different types of diabetes, we cannot say that all our products are suitable for all diabetics. All consumers need to consult their doctor or dietician if in any doubt at all.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

46 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

very good service

I think this is a very good service. They almost always have just what I want and delivery is pretty quick.

13 mai 2026
Avis spontané
Noté 3 sur 5 étoiles

We are small sweet shop in…

We are small sweet shop in Buckinghamshire and in business contact since 2016.we have long satisfying period but in last 2 years I feel stock variety didn't increase and we still using stock catalogue same from first day.i believe things will improve in coming years

23 mars 2026
Avis spontané
Logo de chocobel.com

Réponse de chocobel.com

Good morning,

I am sorry to hear that you found our catalogue has not expanded. This is something we are hoping to work on going forward so please do keep checking back.

If there is anything else we can help with please reach out.

Thank you.
Suzanne.

Noté 3 sur 5 étoiles

Hard or soft, that is the question ?

I have ordered the Zouts before and are advertised as Hard liqourice but my 2nd order were very soft and not what I expected.
I would have returned them but not worth the hassle.
Still tasty but much prefer the hard version. Might be worth stating this on the product description .

20 février 2026
Avis spontané
Logo de chocobel.com

Réponse de chocobel.com

Good morning,

I am sorry to hear that you were unhappy with the zouts you received. If this does happen again please reach out to our customer service team who will be able to look into this for you.

Thank you.
Suzanne.

Noté 5 sur 5 étoiles

Product I ordered was great

Product I ordered was great. It did not show up the first time due to the courier sending it back for some reason. When I emailed their support, they were prompt, refunded my initial delivery fees and sent out the product again right away!

16 février 2026
Avis spontané
Logo de chocobel.com

Réponse de chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am pleased to hear that the customer service team were able to help get your order to you and resolve the delivery issue.

We hope to see you again.

Thank you.
Suzanne.

Noté 5 sur 5 étoiles

Very communicative and informative on…

Very communicative and informative on how the process of delivery works for sweets which I appreciated as I had never bought from them before. The items were as described and I shall be a returning customer.

13 février 2026
Avis spontané
Logo de chocobel.com

Réponse de chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am pleased to hear you received good communication regarding your order, and that everything arrived as described.

We hope you visit again soon.
Thank you.
Suzanne.

Noté 5 sur 5 étoiles

Have used Chocobel for many years

Have used Chocobel for many years. They have a good range and send the products out quick. Recommended.

6 février 2026
Avis spontané
Logo de chocobel.com

Réponse de chocobel.com

Good morning,

Thank you for taking the time to leave us a review and for continuing to support us over the years.

We hope to see you again soon.

Thank you again.
Suzanne.

Noté 5 sur 5 étoiles

Arrived really quickly and delicious…

Arrived really quickly and delicious mint liquorice chalks. Also much more economical to buy the large tub.

9 février 2026
Avis spontané
Logo de chocobel.com

Réponse de chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am pleased to hear you like the mint liquorice chalk you purchased.

We hope to see you again when you need some more.

Thank you.
Suzanne.

Noté 5 sur 5 étoiles

Web site is easy to use and the…

Web site is easy to use and the delivery was very fast

27 janvier 2026
Avis spontané
Logo de chocobel.com

Réponse de chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am pleased to hear you found the website easy to use and that your order arrived with you quickly.

We hope to see you again soon.

Thank you.
Suzanne.

Noté 5 sur 5 étoiles

Good service

I placed an order and followed up with a phone query. The query was dealt with quickly, efficiently and in a friendly manner. Delivery was fast and prices are good. Delivery charges for small orders are high but overall a really nice company to deal with.

26 janvier 2026
Avis spontané
Logo de chocobel.com

Réponse de chocobel.com

Good morning,

Thank you for taking the time to leave us feedback.

I am pleased to hear that our customer service team were able to help with your query, and that your order arrived with you quickly.

We hope you visit us again soon.

Thank you.
Suzanne.

Noté 5 sur 5 étoiles

Great buy,I am very happy,with my…purchase.

Great buy,I am very happy,with my purchase,lots of sweets,sugar free as well.😀

23 janvier 2026
Avis spontané
Logo de chocobel.com

Réponse de chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am pleased to hear you enjoyed your sugar-free sweets and the range we can offer.

We hope to see you again soon.

Thank you.
Suzanne.

Noté 5 sur 5 étoiles

Simple to use great range and prices

Simple to use great range and prices. Delivery is quick no messing about

21 janvier 2026
Avis spontané
Logo de chocobel.com

Réponse de chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am pleased to hear your order arrived with you quickly and that you are happy with the range and prices we offer.

We hope to see you again soon.

Thank you.
Suzanne.

Noté 5 sur 5 étoiles

Very good chocolate delivered quickly

Very good chocolate delivered quickly. We spent a pleasant afternoon nibbling on a bar or two of the chili/cinnamon/peppercorn while deliberating over our next purchase.

18 janvier 2026
Avis spontané
Logo de chocobel.com

Réponse de chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am pleased to hear that you were enjoying your chocolate, and hope you can agree on which flavour to try next.

Thank you again.
Suzanne

Noté 5 sur 5 étoiles

Fast delivery even over the Xmas…

Fast delivery even over the Xmas period. I love this kind of liquorice and will definitely buy from them again

27 décembre 2025
Avis spontané
Logo de chocobel.com

Réponse de chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am pleased to hear your order arrived with you quickly despite the busy Christmas schedule.

We look forward to seeing you again.

Thank you.
Suzanne.

Noté 5 sur 5 étoiles

Excellent service

As usual, excellent service from ordering to final delivery.

8 janvier 2026
Avis spontané
Logo de chocobel.com

Réponse de chocobel.com

Good morning,

Thank you for taking the time to leave us feedback.

I am pleased to hear you were pleased with the service you received from us.

We hope you visit our site again soon.

Kind regards.
Suzanne.

Noté 5 sur 5 étoiles

Delivery was amazingly quick

Delivery was amazingly quick - ordered in the afternoon, delivery arrived next morning! I had requested an email alert for an item that was out of stock, and that came through as soon as it had come back in stock. Great, responsive service, no complaints.

9 janvier 2026
Avis spontané
Logo de chocobel.com

Réponse de chocobel.com

Good afternoon,

Thank you for taking the time to leave us a review.

I am pleased to hear your order arrived with you so quickly and you got your email update as soon as the lines were available.

We hope you visit our site again soon.

Thank you.
Suzanne.

Noté 5 sur 5 étoiles

Great

Fast delivery and perfect product and competitive pricing. Website is easy to navigate too.

6 janvier 2026
Avis spontané
Logo de chocobel.com

Réponse de chocobel.com

Good morning,

Thank you for taking the time to leave us feedback.

I am pleased to hear your order arrived quickly and that you found our website easy to use.

We hope you visit our site again soon.

Thank you again.
Suzanne.

Noté 5 sur 5 étoiles

Great selection of liquorice and sugar…

Great selection of liquorice and sugar free sweets.super fast delivery service,well done, great service and thank you 😊

2 janvier 2026
Avis spontané
Logo de chocobel.com

Réponse de chocobel.com

Good afternoon,

Thank you for your email.

I am pleased to hear that your liquorice and sugar-free sweets arrived quickly. And that you were happy with the range we have to offer.

I hope you visit us again soon.

Thank you again.
Suzanne.

Noté 5 sur 5 étoiles

Excellent selection of sugar free…

Excellent selection of sugar free sweets and fast delivery. *****

30 décembre 2025
Avis spontané
Logo de chocobel.com

Réponse de chocobel.com

Good afternoon,

Thank you for taking the time to leave us a review.

I am so pleased to hear you were happy with the range of sugar-free sweets we have available on our website.

We hope you visit the site again soon.

Thank you.
Suzanne.

Noté 2 sur 5 étoiles

Missing Items

They dispatch goods in good time
Unfortunately 2 Items were missing and 2 days after notification they have not responded other than their warehouse is closed for stocktaking !!

17 décembre 2025
Avis spontané
Logo de chocobel.com

Réponse de chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am sorry to hear that you were missing two items from your delivery and there was a delay in resolving this for you due to stock.

I can see that this has now been resolved for you and if we can be of any further help please let me know.

Kind regards.
Suzanne.

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