great day worth the 1and half hour drive arrived park up no problem fantastic day all staff second to none smell ov steam you never forget it we was dinner coach Diana for breakfast was top cla... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
great day worth the 1and half hour drive arrived park up no problem fantastic day all staff second to none smell ov steam you never forget it we was dinner coach Diana for breakfast was top cla... Voir plus
L'entreprise a répondu
Like being transported back to the last century. All the staff are very professional. Great atmosphere all round. Very impressed with how organised and slick the whole organisation are. 5 Stars al... Voir plus
L'entreprise a répondu
What a lovely nostalgic morning spent on the Churnet Valley Railway. We purchased the "standard travel' tickets which allows us to travel to the end of the line and back again. With hindsight, we sh... Voir plus
L'entreprise a répondu
A lovely comfortable train and welcoming staff. Unfortunately due to the extreme weather the train ride was rescheduled to only go half way twice instead of the full length of the line. We had the S... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Hop on board Churnet Valley Railway, Staffordshire’s premier heritage railway, for an unforgettable journey through England's scenic countryside. Catering to a wide range of audiences, Churnet Valley Railway offers not just a trip, but an experience designed to delight all ages.
Entertainment for Everyone: Whether it’s a fun-filled day out with the kids, who will be thrilled by special children's events like The Mad Hatters Tea Train Party, an exotic and romantic lunch excursion for couples, or their tipsy Rail Ale Trail for you and your mates – there's something for everyone at Churnet Valley Railway. Seasonal events like their PolarExpress™ Christmas Train Ride or the Midsummer Murder Mystery evenings offer entertainment that stays fresh throughout the year.
Heritage Presentation: Operated primarily by a dedicated team of volunteers, Churnet Valley Railway takes immense pride in preserving and showcasing the golden age of British rail travel. The meticulously restored steam locomotives, along with vintage carriages, offer passengers an authentic glimpse into the past.
Partnerships Galore: Beyond providing a thrilling day out, Churnet Valley Railway collaborates with external partners to bring Staffordshire some of its most loved events. From bringing festival-goers to villages accessible only by rail to hosting engaging and interactive educational events for children, Churnet Valley continues to offer new and exciting options to the communities they serve. Hop on board and experience the unique blend of nostalgia, scenic beauty, and warm hospitality that only Churnet Valley Railway can offer.
Station Road, ST13 7EE, Cheddleton, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We did the mexican dining experience as a birthday treat. Lovely, friendly staff . Food good, well presented but desert a little uninspiring . Good range of drinks. Plenty of parking. Would definitely do it again.

Réponse de Churnet Valley Railway (1992) PLC
Beautiful tranquil train journey very relaxing
Excellent food caring staff well worth the money

Réponse de Churnet Valley Railway (1992) PLC
The food was amazing. The staff were lovely, friendly and very good service 10/10.
Unfortunately there was a problem with the trains valve system so we didn’t complete even one half of the journey. We stopped to eat our main course half in a tunnel so not the picturesque view we were expecting. We were told to get off the train and had to take our cheese and biscuits home with us . I understand things happen but it did without a doubt spoil our experience.

Réponse de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC
Very helpful staff, delicious food, lovely countryside.
The CVR is a very interesting railway and the volunteers do wonderful work keeping it going. Special thanks to Andrea.

Réponse de Churnet Valley Railway (1992) PLC
Unfortunately the train was unable to go all the way, due to mechanical problems and had to go back. The cake was lovely and there was a choice of coffee, but we hadn't realised we had to allow time for picking these up from the station. A lot of the carriages had just 2 people and we were a group of 4, so struggled to find somewhere to sit together and ended up at the back of the train in the bigger more enclosed carriages having to share with 2 others, which meant we had no window seats and no table. Had we arrived earlier we probably would have gotten better seats, but this wasn't mentioned on booking.

Réponse de Churnet Valley Railway (1992) PLC
Great experience, staff were brilliant food was lovely shame about the engine problem, hope it was fixed for the guests who stayed on for the Ipstones section

Réponse de Churnet Valley Railway (1992) PLC
From beginning to end it was a fantastic experience. The cafe staff were lovely and excellent service.The train itself was beautiful and extremely clean and the staff and service brilliant.

Réponse de Churnet Valley Railway (1992) PLC
Train broke down after a mile, food was missed and the staff refused to give a refund.
Terrible experience
We had a lovely evening in the Fish and Chip train yesterday. The food was delicious, served from a fish and chip van prior to getting in the train and then we watched the train arrive which was brilliant. I would highly recommend this trip and it was great value for money 💰

Réponse de Churnet Valley Railway (1992) PLC
What a lovely nostalgic morning spent on the Churnet Valley Railway. We purchased the "standard travel' tickets which allows us to travel to the end of the line and back again.
With hindsight, we should have purchased, for a few extra pounds, the "rover" ticket. This allows so much more options to get on and off at the different stations.
We would probably do this next time. All the staff are a bunch of lovely people who are pleased to make your visit enjoyable.

Réponse de Churnet Valley Railway (1992) PLC
The staff were very friendly and helpful. The locomotive and carriages were beautifully maintained and the cost of our spud and steam trip was very reasonable. Thoroughly recommended.

Réponse de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC
A warm welcome from staff from start to finish.Coffee and cake very nice.
Lovely journey though the valley and even with the engine breaking down still made it a great experience.

Réponse de Churnet Valley Railway (1992) PLC
The staff were amazing but the train couldn't make it up the hill and we seemed to just sit on a motionless train for ages. Not the best experience

Réponse de Churnet Valley Railway (1992) PLC
Very good day apart from train not being able to make the climb to the last stop

Réponse de Churnet Valley Railway (1992) PLC
Comfortable and atmospheric environment with excellent friendly service. The meal was very good and not rushed. An enjoyable way to celebrate our 54th wedding anniversary.

Réponse de Churnet Valley Railway (1992) PLC
Lovely afternoon spent on lunch time train. Staff were really friendly and meal was excellent

Réponse de Churnet Valley Railway (1992) PLC
All the staff on and off the train were really friendly and helpful , the breakfast was delicious, the service was top notch , what a lovely way to spend a morning , we will definitely book another trip soon , thank you x

Réponse de Churnet Valley Railway (1992) PLC
What an excellent experience.
Super booking communication.
Great food, service and kind, helpful staff.
Cannot recommend enough. ⭐️⭐️⭐️⭐️⭐️

Réponse de Churnet Valley Railway (1992) PLC
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.