Churnet Valley Railway (1992) PLC Avis 

14 140
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 4 sur 5 étoiles

A very enjoyable heritage train ride through beautiful countryside on a lovely sunny day - what more can you want? Add a three course lunch in a beautifully restored dining coach and your day is compl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent trip. Lots of volunteer staff around, good tanoy announcements, decent tearooms, clean carriages, and we liked the trolley service on the train. Very dog friendly. Lovely train ride, which t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We chose the lunchtime dining experience for our trip on the Churnet Valley Railway and had a really great day. The online booking process was straightforward and we were warmly greeted when we arrive... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely few hours around the Staffordshire Moorlands countryside. Very good value, we did the Butty and Brew which is highly recommended. Although web site said sold out, the train wasn't overcrowded a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Attraction touristique
  2. Restaurant servant le petit-déjeuner
  3. Restaurant anglais
  4. Préservation du patrimoine
  5. Entreprise ferroviaire

À propos de Churnet Valley Railway (1992) PLC

Écrit par l'entreprise

Churnet Valley Railway: A Journey Through Time and Scenic Beauty

Hop on board Churnet Valley Railway, Staffordshire’s premier heritage railway, for an unforgettable journey through England's scenic countryside. Catering to a wide range of audiences, Churnet Valley Railway offers not just a trip, but an experience designed to delight all ages.

Entertainment for Everyone: Whether it’s a fun-filled day out with the kids, who will be thrilled by special children's events like The Mad Hatters Tea Train Party, an exotic and romantic lunch excursion for couples, or their tipsy Rail Ale Trail for you and your mates – there's something for everyone at Churnet Valley Railway. Seasonal events like their PolarExpress™ Christmas Train Ride or the Midsummer Murder Mystery evenings offer entertainment that stays fresh throughout the year.

Heritage Presentation: Operated primarily by a dedicated team of volunteers, Churnet Valley Railway takes immense pride in preserving and showcasing the golden age of British rail travel. The meticulously restored steam locomotives, along with vintage carriages, offer passengers an authentic glimpse into the past.

Partnerships Galore: Beyond providing a thrilling day out, Churnet Valley Railway collaborates with external partners to bring Staffordshire some of its most loved events. From bringing festival-goers to villages accessible only by rail to hosting engaging and interactive educational events for children, Churnet Valley continues to offer new and exciting options to the communities they serve. Hop on board and experience the unique blend of nostalgia, scenic beauty, and warm hospitality that only Churnet Valley Railway can offer.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

14 k avis

5 étoiles
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1 étoile

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A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(14 140)

4 535 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

My mum and dad thoroughly enjoyed their…

My mum and dad thoroughly enjoyed their trip on the Bombay express yesterday. Everything was well organised and food was delicious. Would definitely recommend.

22 août 2026
Logo de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel again with us soon.

Kind regards
Kaaren
01538 360533

Noté 5 sur 5 étoiles

Had a great time.

Had a great time.
Food was delicious.

Great value for money and experience

22 août 2026
Logo de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel again with us soon.

Kind regards
Kaaren
01538 360533

Noté 5 sur 5 étoiles

Great time

Great time , lovely meal, great service very civilised. Comfortable seats. Easy parking. A special experience. Would recommend

22 août 2026
Logo de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel again with us soon.

Kind regards
Kaaren
01538 360533

Noté 5 sur 5 étoiles

It was very well organised

It was very well organised. The service was brilliant, and all the staff was amazing

22 août 2026
Logo de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel again with us soon.

Kind regards
Kaaren
01538 360533

Noté 5 sur 5 étoiles

Was a surprise anniversary treat for…

Was a surprise anniversary treat for our sister and brother in law Enjoyable experience
Friendly efficient staff
Lovely food

22 août 2026
Logo de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel again with us soon.

Kind regards
Kaaren
01538 360533

Noté 5 sur 5 étoiles

Relaxing

Easy to book online, with email reminders sent through. Friendly and helpful staff. Lovely atmosphere on the train, and obviously a beautiful setting. Such a relaxing thing to do.

22 août 2026
Logo de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel again with us soon.

Kind regards
Kaaren
01538 360533

Noté 5 sur 5 étoiles

A brilliant trip on a steam train with…

A brilliant trip on a steam train with a jacket spud to eat as well.

It was a great excuse for a family get together.

Totally fantastic

22 août 2026
Logo de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel again with us soon.

Kind regards
Kaaren
01538 360533

Noté 5 sur 5 étoiles

Lovely meal on the Bombay Express

Lovely meal on the Bombay Express. Great service. Staff from greeting us on arrival to serving on the train, saying thank you and goodbye were wonderful. Great experience.

22 août 2026
Logo de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel again with us soon.

Kind regards
Kaaren
01538 360533

Noté 5 sur 5 étoiles

We had a lovely meal on the bombay…

We had a lovely meal on the bombay express. Staff were lovely. It was something different. We would go again .

22 août 2026
Logo de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel again with us soon.

Kind regards
Kaaren
01538 360533

Noté 5 sur 5 étoiles

The Bombay Express was a delight

The Bombay Express was a delight. Good food and a journey along the river/canal and farmland with a sunset to end the day.

22 août 2026
Logo de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel again with us soon.

Kind regards
Kaaren
01538 360533

Noté 5 sur 5 étoiles

Excellent trip

Excellent trip. Lots of volunteer staff around, good tanoy announcements, decent tearooms, clean carriages, and we liked the trolley service on the train. Very dog friendly. Lovely train ride, which travelled a lot further than expected. We didn’t have one of the information sheets with route plan on our table in the carriage, which looked very useful. Great day out.

22 août 2026
Logo de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel again with us soon.

Kind regards
Kaaren
01538 360533

Noté 5 sur 5 étoiles

Enjoyable evening trip

A very enjoyable evening, with good food, comfortable seats and friendly staff both at the station and on the train.

22 août 2026
Logo de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel again with us soon.

Kind regards
Kaaren
01538 360533

Noté 5 sur 5 étoiles

Staff very helpful and informative

Staff very helpful and informative. Journey extremely interesting. SPUD was excellent value and delicious. Our Aussie friends were extremely happy with the experience.

22 août 2026
Logo de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel again with us soon.

Kind regards
Kaaren
01538 360533

Noté 5 sur 5 étoiles

Excellent afternoon

22 août 2026
Logo de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel again with us soon.

Kind regards
Kaaren
01538 360533

Noté 5 sur 5 étoiles

Lovely few hours around the Staffordshire Moorlands. Very friendly staff and good value. We did the Butty and Brew and highly recommend.

Lovely few hours around the Staffordshire Moorlands countryside. Very good value, we did the Butty and Brew which is highly recommended. Although web site said sold out, the train wasn't overcrowded and we had a compartment to ourselves. Very friendly staff and would like to try their other experiences

22 août 2026
Logo de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel again with us soon.

Kind regards
Kaaren
01538 360533

Noté 5 sur 5 étoiles

Excellent service and great atmosphere

Excellent service and great atmosphere.
Staff were excellent

22 août 2026
Logo de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel again with us soon.

Kind regards
Kaaren
01538 360533

Noté 5 sur 5 étoiles

Really enjoyed the journey

Really enjoyed the journey , the food was great and the staff were all very nice and helpful .

21 août 2026
Logo de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC

Thank you for your lovely, supportive review. We're glad that you enjoyed your Pie & Mash with us!

Kind regards
Kaaren
01538 350522

Noté 5 sur 5 étoiles

Food excellent

Food excellent, staff fantastic, another enjoyable evening with you

21 août 2026
Logo de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC

Thank you for your lovely, supportive review. We look forward to seeing you again!

Kind regards
Kaaren
01538 360522

Noté 3 sur 5 étoiles

It was our first time visiting quite disappointed

It was our first time visiting. We booked the fish and chip train. The staff are lovely and the carriages are comfortable and clean. However we were disappointed. We paid £38.50 each for a very small fish and chips and the train journey. There were people on the train who had paid only for the train trip. They had paid less than £20. There is no way that the chips were worth the extra amount. Seats are not allocated so it is like a free for all when the train arrives. There were some people who had chips that could not find a seat. Surely those who had not booked food should be seated last. The train is not currently doing the full journey due to fire caution. Whilst we understood this it really should have been advertised when booked. The views on the section that we did travel are ok but not as impressive as other train companies that we have been on. As it is doing a limited journey you are given the opportunity to do the journey twice. Many of us left the train after the first journey. If I came again I would book one of the more organised dining experiences. This was not worth the money I’m afraid.

19 août 2026
Logo de Churnet Valley Railway (1992) PLC

Réponse de Churnet Valley Railway (1992) PLC

Thank you for taking the time to share your feedback following your first visit to our railway. We are pleased to hear that you found our carriages comfortable and clean, and that our team provided a lovely service. However, we are very sorry that the overall experience fell short of your expectations and did not feel worth the £38.50 ticket price. We appreciate your fair criticisms regarding our operation. Your comments regarding the fish and chip portion sizes have been passed directly to the vendor for immediate review. Furthermore, we take your feedback regarding our unallocated seating system very seriously; hearing that dining guests struggled to find seats while non-dining passengers were already boarded is unacceptable, and we are reviewing how we structure our boarding priorities to ensure our dining guests are accommodated properly. Regarding the shortened route, we apologize that the fire caution restrictions were not clearly highlighted during your booking process. While seasonal safety regulations regarding steam engine embers can unfortunately force emergency route limits, we completely agree that this should be transparently communicated to passengers beforehand.

Kind regards
Kaaren
01538360522

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