I left specific instructions on where to leave my flowers from my mother. Instead of leaving them on her front porch by the door, they left them at the end of her driveway 200 yards away from her home... Voir plus
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This company sucks. Do not, I repeat, do not use them for anything. I placed a flower order for my wife's birthday. This company took my order and then, without explanation, just decided to cancel th... Voir plus
I ordered the flowers for a visitation of a family member who passed away. The arrangement was nice, but nothing special. I had asked them to make it stunning. It was not stunning, but nice. They foll... Voir plus
This company is an online third party service, not a local florist as they advertise. That's my first complaint. I strive to support local businesses. The main issue with City Flower Shop is their... Voir plus
1,3
Mauvais
66 avis
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Completely sent the wrong flower…
Completely sent the wrong flower arrangement and surprised my wife (who was out of town and sick) with a plant to grow outside. Well, that ruined the surprise and they told me they would call me back 3 times to make it right. They then proceeded to call my wife and make a sick woman take the flowers down to the hotel lobby in order to exchange for hers.
They never called me back, never refunded, never discounted. Nothing except charging me full price to ruin a surprise and ask my sick wife to help fix it.
16 janvier 2026
Avis spontané
Valentines Purchase Gone Wrong
I had purchased a bouquet for my wife 3 days prior to Valentine’s Day. I had the delivery day set to the Friday before to ensure my wife received the flowers in time for the holiday. Well the day came and went and no delivery. I reached out to the company and they stated that the flowers were delivered.i did my on sleuthing to I find out that they did deliver but to another house a half mile away from mine on the same road but a completely different house number. When I reached out to the company they refused to accept that they made a mistake a would not refund my money as they said that it was complete.
I highly recommend you do not use this service.
13 février 2026
Avis spontané
Avoid this company at all cost
I ordered flowers on January 20th 2026 for delivery to my daughter for her birthday on February 2nd. Order confirmation email said payment would not be taken from my card until delivery but it was taken on January 20th. The flowers did not arrive until February 3rd causing me huge stress. I emailed on the evening of February 2nd and have yet to receive a reply. I phoned and did get to speak to someone twice but on both occasions I did not receive a call back as promised. After not hearing anything from calls or emails for over a week I sent a formal complaint requesting an apology and a refund for the shabby service. I warned them that if I didn't receive at the very least an explanation I would resort to reporting them to Trustpilot. Avoid this company at all cost. I regret not checking their reviews before using them
2 février 2026
Avis spontané
SCAM, AVOID AT ALL COSTS
Ordered flowers for valentines on the 10th of Feb, order confirmed, payment received, order number given.
Valentine’s Day comes.
I wait. And wait. And wait.
And the flowers never arrive.
I sent countless messages across all mediums, calling repeatedly, emailing, texting. No word.
They never arrived.
I wake up the next day, the day AFTER my ruined Valentine’s Day. And they’ve cancelled the order. They cancelled the fuck1ng order. With NO refund.
If this is even a real company, AVOID AT ALL COSTS. They will scam you, take your money, and not even attempt to deliver, nor make contact with you.
I cannot stress enough, this is a den of thieves and no more, they will steal your money from you, regardless of the occasion.
14 février 2026
Avis spontané
Worst experience with a floral delivery…
Worst experience with a floral delivery shop ever! This place is a scam! They will take your money without delivering what you ordered!
9 février 2026
Avis spontané
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