I booked for the 14:30 to Dublin airport route on Saturday 1st August, departing Galway city. Arrived early. The young staff members who were on the desk were so obliging. They took the time to expl... Voir plus
L'entreprise a répondu

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I booked for the 14:30 to Dublin airport route on Saturday 1st August, departing Galway city. Arrived early. The young staff members who were on the desk were so obliging. They took the time to expl... Voir plus
L'entreprise a répondu
This is a very convenient bus to and from Limerick to Dublin Airport. The bus is comfortable and noise free. No loud music or antisocial behaviour. The bus driver was very polite. One very happy... Voir plus
L'entreprise a répondu
We took the 8.45 City Link bus from Galway Coach Station to Dublin City Centre this morning. We had a really lovely woman (lady) driver. From meeting her as we got on to our departure exactly 2.5 ho... Voir plus
L'entreprise a répondu
I took the 923 from Galway to Clifden at 10am this morning. The driver scanned my ticket with “canal bridge” as my endpoint. I should clarify I’m a tourist visiting Ireland for the first time and taki... Voir plus
L'entreprise a répondu
Citylink is one of Ireland’s leading coach operators, providing reliable, comfortable, and affordable transport across a nationwide network. The company connects key locations including Dublin City and Dublin Airport, Galway, Cork, Limerick, Athlone, Castlebar, and wider County Mayo, making travel easy for commuters, visitors, and business travellers alike. With a strong focus on customer experience, Citylink operates modern coaches equipped with onboard amenities such as WiFi, spacious seating, and charging points, helping passengers stay connected and comfortable throughout their journey. Frequent daily services offer flexibility and convenience across popular routes. Citylink is committed to delivering a safe, punctual, and high-quality service. By continually investing in its fleet and listening to customer feedback, the company strives to provide a dependable and seamless travel experience for everyone.
17 Forster Street, Galway, H91 AC67, Galway, Irlande
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They are unable to tell you the correct stop from which the bus departs and in fact tells you the wrong one. Also when you ask the drivers they are either too rude or cognitively impaired to tell you the correct stop to go to.
The customer service is excellent. I had a few issues with my ticket and they made a great effort to fix everything.
The drivers could be a little more friendly and welcoming though.
Travelled to dublin city from Galway on the 6:15AM bus with friends.Booked online and barely got a seat,driver was extremely rude to an elderly lady going to dublin airport, as she couldn't remember the name of her destination, driver pushed her aside as if to tell her to stop wasting his time, Also bus was really dirty,tray table has crisps on it and was sticky. very bad experience, my first and last time travelling with citylink.
myself and a work colleague got the city link bus from Athlone to Dublin airport on Thursday 6th October and the driver of said bus was driving well in excess of the legal speed limit of a bus in Ireland as a result the driver hit a speed bump at full speed which sent myself and my colleague flying out of our seats resulting us hitting the roof of the bus and coming back down and landing on our backs which caused extreme discomfort and pain requiring medical attention Also as a result of this a company laptop was damaged due to this drivers incompetence.
Would like to thank Branko for returning my phone left on the Dublin to Galway bus yesterday got in contact and he minded it for me until I met him back in ballinasloe such a lovely kind man credit to citylink
Thanks very much branko for your generosity :)
I had booked a trip to Galway for my wife with Ryanair. Then booked a bus ticket with this "company". Ryanair cancelled the flight so my wife and her friend decided to drive, using the ferry. Contacted this shower of rogues for a refund who stated, "As Ryanair have cancelled your flight, we are not obliged to issue a refund".The trip was in a MONTHS time.
Super convenient service. Got me to Dublin Airport numerous times on time and their team and customer service team are so efficient and helpful
I asked for a return ticket on a bus i got on yesterday evening and to come home on today. I paid full price and it was clear the driver didn’t know how to work the ticket machine. I got on the bus this morning to be told my ticket was invalid because the driver yesterday gave me the wrong ticket and I had to pay full price for another one today. Disgraceful
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.